I dropped my Subaru off after hours at Albertville Car Care Center after having been towed from i94…read moreeastbound because three of my lug studs sheared off. I called at 7:30 am the next morning to make sure they got my car, explained that I really needed to get to La Crosse, WI the next day for my girlfriend's 21st birthday, and they had my car ready before 9:30 am. PLUS, they wouldn't even accept a tip from me. I cannot recommend these guys more for any repair needs around the Albertville, MN area. THANK YOU Joe

Been going here for 20 plus years. One of the few shops who will admit they screw up from time to…read moretime and work to make it right. Disregard the one Star complainers, they're the people who would complain if you hung them with a new rope.

Needed some new tires for my performance vehicle, and considering I'm always around the block at…read moreDogwood coffee, I figured I'd give this shop a shot. After calling a few times to see if they could supply tires to me, I ended up NOT going with them to supply my tires, however I did have them mount and balance new tires I purchased from TireRack.com. Dan was able to get me taken care of in the last two hours of the day Friday. Service was quick totaling around 45 minutes for all 4 tires. Nothing to complain about and I'm satisfied with the services rendered!

scam scam scam! went in for a wheel alignment today and next thing you know I was told 3 different…read morethings were wrong that was never wrong prior to coming & they half a*s did the wheel alignment. Car drove better before the wheel alignment than it did after. money hungry people. do not come here!

So, the risky business with auto places is so many of them try to take advantage of you & get as…read moremuch money as possible. I was trying to find a new wheel asap bc another place convinced me I needed one and were trying to have me drive 45 minutes to a certain location to get one. Insert tires & more. I was close by, so I stopped in and explained the situation and showed them a picture. He could've easily just sold me a wheel & took my money, however he helped me instead! He gave me solid advice & how to execute it, and saved me $100! Thank you for everything and for being an honest company

I live NE Minneapolis and this is the first place I always take my cars. they are welcoming,…read moreprofessional, honest and fast. I'm always happy with the work and the price paid for their services. Their staff are very intelligent and find solutions that work for you.

Yes, service is requested to replace the rivets with black rivets that all match and are flush with…read morethe wheel trim. Tires Plus apparently slapped on whatever they could find at the time. Rivets within wheel well skirt were simply left off and not reinstalled. The wheel well skirt is loose and flopping around. Nearly $1,400 in shock replacement work done and this is the best they could do? Not acceptable. We called after noticing the white rivets. The person at the front desk denied any knowledge of anything. Lastly, after replacing all four shocks and all four tires with brand new tires, we were told by the manager Damian that the "Jeep Death Wobble" would stop. A month later It did not stop and was just as bad as before all of the above was replaced. We found a reputable and knowledgeable mechanic who replaced the tie rods. That has fixed the Jeep "Death Wobble." Tires Plus should have recommended that we go to a mechanic that could have checked the tie rods first before Tires Plus charged $1,400 to replace the shocks. Replacing the shocks AND the tires DID NOT solve the problem. The root cause of the problem was the tie rods. We wonder now if Tires Plus did a shotty job installing all four shocks?

Brought my car in because it wasn't starting. They ran a diagnostic and gave us a quote which we…read morehappily accepted. After paying we were told our cars year and model has a recall, which would've been nice to know before we paid for the work. Car didn't start the next morning, so we called the dealership and found out there is in fact a recall, and made an appointment. Called tires plus back, talked to Ron and explained my frustrations and he hung up on me after trying to explain the situation. If you're in need of car repair, please, do not go here.

Terrible experience. Did a 4600 dollar repair and had to bring it back immediately 2 times. They…read morescrewed up they alert system. Bells going off and warning lights the day I picked it up. Back in for the third time in 3 days. Never going there again. Waiting for it today. Better be fixed.

My go-to shop when I'm in this neck of da woods. I'm a real paranoid maniac when it comes to…read morecars--I always think there's something wrong, and because of that I'm super easy to take advantage of. These guys have told me "nah, you don't need that" on more than one occasion. And when I DO need that, they've always found a reasonably cheap way to do it. Case in point: when my muffler started falling off, I thought for sure I'd need a new one. They were all like "nah bro" and just soldered some shit together. And it lasted until my car died three years later!

Been here a few times. They do good work. Mike and Nick at the front desk were amazing. Gave me a…read moresweet calendar too. There's another employee (don't know his name) but he's always in the room off to the side looking at the computer. Big fella. I got attitude from him on 2 different occasions after asking questions about my vehicle. Normally I wouldn't write a review but it happened more than once. Everyone I've dealt with there has a great attitude. Minus that guy.

Seemingly vastly overpriced work, technically didn't even fix the problem…read more850$ to not even fix the issue 250$ to diagnose is crazy

I have been coming here for 15+ years, covering three cars, two Hondas and a Mazda, since Como…read moreImports ceased to exist, and since I got ripped off by no less than three other area service providers. Fool me once, shame on you, fool me twice...The level of professionalism is second to none. They aren't cheap, no business that is worth their salt ever is, but they are honest and thorough, the quality of the work is top notch, and the level of knowledge about pretty much any automobile issue that Ciara displays is just astonishing. And yes, Ciara really is just about the nicest person I know, and that matters. Customer service is getting to be a lost art but CR Service has it down pat, and that also matters. Loaners, rides home in the dead of winter (I live close), it's all there. Honesty in the car repair biz is hit and miss, and this is a business that is a hit. Highly recommended.

Stopped in Monday for an oil change. I had received a city welcome packet of Welcome to the…read moreNeighborhood coupons, and they had provided a free oil change. It's just a small lobby w three chairs but it's all windows/doors so lots of light & see what's going on outside. Ciara is at the desk....and... what a peach is she!!! We talked my entire visit, sharing trauma stories...about cars, it made the time fly by. When I brought in my truck I asked that they check for a leak as someone said there was spots after I left. Much to my disappointment I was parked outside in WI in January during that freezing cold snap.... it cracked my oil filter housing... to the repair tune of $1400!!! She said in the roughly 11 weeks since it happened I'd lost 1.5 quarts of oil. So basically, nothing I want to delay getting fixed!! When you call, you have to leave a message and be called back. The call back isn't a delayed response though. Thanks, no thanks (ha) Coon Rapids Service for the thorough and quick service. Ciara for the delightful service and conversation!

I live in S. Mpls- My local shop has always been good to me (I thought at least) until recently I…read morebecame suspicious when they said $1231 to simply replace 6 spark plugs on my Lexus RX350. My good friend referred me here and said they have been goin to skips for years. Short story. It was not just my spark plugs but also an ignition coil at $100 each. Skips did 3 coils and all 6 spark plugs for under $900. They actually called me and shared how I could save more money. I'm a customer for life

Proceed with CAUTION Under new ownership…read more... This is no longer the family owned customer first Skips auto that your friends may have told you about. This business has now been purchased by Golden Valkey Tire. I brought my personal vehicle here right after the transition, before I realized what was different. I had a fine experience and got quoted slightly above competitors for some repairs. The experience was reasonable overall, although I did feel like everyone behind the front desk was really judging me for not wanting to proceed with some repair options that I were presented to me. I came back a few weeks later with company vehicles since my employer had used this place in the past, and the vibe had deteriorated so much more. This truly is a Golden Valley Tire owned operation and it's not good. Things went wrong from the scheduling of the appointment. The person on the other end of the line was completely fumbling through the system and muttering to himself. He couldn't figure out how to get things to save even. Of course he didn't tell me that though, so when I showed up there was no appointment. I gave them the simple instruction to give the vehicle an oil change so that it would be ready to pick up later. They emailed me a full inspection report which was thorough and detailed, but guess what? They didn't do the oil change. I guess they wanted some sort of approval, but it was a busy work day and if I tell them it's the only reason for my visit I expect it to get done and the vehicle to be ready when I come to pick it up. This place is a mess right now. I hope they can find a way to improve, I understand transitions can be hard, but...proceed with caution if you're considering being a customer here.