A complete nightmare as KIm was unable to manage the purchase lender she recommended which…read moreultimately led to the failure of the purchase. Then she claimed that I defaulted on the broker agreement and tried to get me to pay her $28,500 commission. Steer clear!!

I've had the pleasure of working with Kim for many years in multiple transactions in Pone Vedra…read moreBeach and the surrounding Jacksonville area. As a native of the area, I can confidently say that Kim's expertise and dedication to her profession of real estate is unparalleled. She sold my property seamlessly and leased others with utmost professionalism. More than just a Broker, Kim has become a dear friend. I highly recommend her to anyone looking to buy, sell or lease in the area. Lisa M Jacksonville/Ponte Vedra Beach Native

I rented from this property for two years. They are slow to respond when you have an issue and will…read morenot return your full deposit even when you leave the place looking better than you found it. overpriced and poor customer service. I would not recommend using this company for any reason.

Terrible company Wanted 100 per day for a pet…read moreDid not disclose the fee until I sent a message three times asking, once by email and twice by vrbo I cancelled following policy and the charged a 500 dollar cancellation fee. Why did the do this? I do not know owner never called have my phone records and no calls from this company into 2/20 Once they heard from the credit card company . This has been really upsetting to deal with.

Consistent negative experience with this management company. Despite their high fees, the property…read morehas been poorly maintained with several areas showing signs of neglect and in need of major repairs. And their representative Mandy comes across snotty and rude with no basic people skills whatsoever.

Interesting how Sentry sees the situation. The quote I remember is "We have a pool of maintenance…read morepeople to pull from. Don't worry, we have you covered". The first time we heard any reservations from Sentry about hiring someone in our price range was in the fall. The board asked at that time what the hourly rate would need to be to get a reliable and skilled maintenance person. The response was "We wish we knew". To be clear, Sentry took two months to hire a maintenance person who THEY fired two weeks later (without any input or consulting from us). They then hired another person, who worked a bit under a month. Sentry then fired that person. The third maintenance person seemed to have some skills, but could never seem to get more than the basic things done. Sentry indicated (I have the emails) that they would begin looking for a new person once again (again just informing us). We were a bit surprised as one of our unit owners had decided to help train the last person in an effort to get more done. It was at that time that the board realized Sentry could not provide a reliable maintenance person and informed them that we were looking into subcontracting the position. If it's true that this last person is still employed with Sentry, I'm happy for him as he seemed a nice person. Mr. Q - you continue to insist that you were happy with your maintenance person and he did everything satisfactorily. Here is the email that I referenced above about how Sentry was not happy with this last person's performance. I've redacted names. From: xxxxxxxxxxxx@sentrymgt.com Subject: RE: xxxxxxxxxx, xxxxxxxxxxxxxxx Date: December 8, 2016 at 4:28:19 PM EST To: xxxxx xxxxx, Please be advised that Mr. xxxxxx is being written up for this incident today and we are reopening the search for a replacement. You will recall that that the search, to find xxxxxxx took a while and has not proven to be satisfactory to either party. xxxx I cannot recommend Sentry. While maintenance was one of our problems, it was not the only one. We are much happier with our current company who has already made a significant difference and accomplished more in 6 weeks than Sentry was able to accomplish in 12 months.

Sentry Management and Gordon Wolfram in particular under-performed from the beginning. Not sure who…read moreJohn Q. is, the South Shore Board never met him, so I'm not sure how he can write a response to Laura's accurate (and too polite) review. Sentry did NOT express reservations regarding a maintenance person. They simply failed to provide one in a timely manner as promised. When they did provide one several months after they said they would, they failed to supervise him. The checklists referenced by John Q were very clear on what was to be done. Sentry did not supervise the maintenance person regarding the checklists or much else. Not only did they not follow through on the maintenance situation, they did little to nothing for us in the entire year we gave them to prove themselves. In the end they took our money and gave us little to nothing in return. Shame on me for voting to have them as a manger. I hope no other association makes the same mistake. If Sentry replaces Gordon Wolfram as the head of the local office, there could be a positive change, but this guy is about signing up new customers and hoping they are too busy to replace him.

Words cannot express how amazing this team is!!!! If I could give them 100 stars, I would. Their…read moresupport during our new home build alleviated so much stress and energy on our part. Dwight and Sharon went above and beyond our expectations every step of the way. Even weeks after our close, Dwight and Sharon have still been in contact and doing research on our behalf about minor outstanding items. Bringing them into our home buying process was the best idea my husband has ever had! Thank you, Dwight and Sharon.

From the owner: We are a real estate company that specializes in Buyer Representation…read more * 100% Buyer Agent Representation * We are an Exclusive Buyer's Agent Wife-Husband Team Serving St Augustine, St Johns, Nocatee, Ponte Vedra, and Palm Coast * Relocation Specialists- Helping in your move to St Johns County or Palm Coast * New Construction Specialists - Monitoring your entire build process with weekly video updates.

My family and I highly recommend the Phyllis Frankel Realty Group. They have the highest level of…read moreProfessionalism and Integrity of any real estate firm that we have dealt with in the past. We have worked primarily with Carey Frankel and have been greatly impressed with his vast knowledge of Florida real estate. We were particularly grateful for his willingness to go the extra mile to obtain information. His communication was always timely and he was receptive and patient with our many questions. His honesty was apparent when he recommended that we NOT go forward with a home, as he felt it would not be in our long-term interest. If you want a real estate agent that you can trust, who has credibility and will have your best interest at heart, we HIGHLY recommend Carey Frankel at the Phyllis Frankel Realty Group. Linda and Len

My husband and I have used the Frankel Realty group for all of our real estate needs for nearly 3…read moredecades. The reason: EXCELLENCE, SERVICE AND RESULTS.

I have bought 5 properties and sold 2 since moving to Ponte Vedra Beach, Florida. Each time I have…read moreworked with Suzy Evans of Davidson Realty. Suzy develops such a wonderful professional relationship with her clients that reassures you she is working with you to get the best deal in real estate. I trust her 1000% to get the deal done and done well. She pays attention to all the details and responds to you at all hours of the day. If there is a problem, she is first to roll up her sleeves and find the solution. I have developed a rental property business with Suzy by my side. She navigates me through the ups and downs of real estate calmly and confidently. Her professional discretion is always appreciated. I can recommend Suzy and Davidson Realty with confidence.

Brian Martin is an exceptionally profession real estate agent and I appreciate all the hard work he…read moreput into finding the right home for us. He was available when we needed him and he always had good advice. I would certainly use him again for any real estate transaction in Jacksonville. I recommend him highly.