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CrossView Realty

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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1 year ago

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Progress Residential - Suspicious mold

Progress Residential

(120 reviews)

Southside

We had Debbie as our Leasing Agent and Becky as our Resident Relations Specialist. So far this…read moreprocess has been easy and everyone has been helpful. As I read these reviews I chuckle a little bit because it's very clear that a lot of people don't understand the rental process. The reviews are nothing short of hilarious. We are moving to Jacksonville from Chicago. Everything has been set up and is working properly i.e. the smart home app, etc. Debbie was very clear with me about how the process worked and I've had no problems getting in touch with people directly. We'll see what happens when we actually get inside the house in a few weeks, but so far everything has been done the way leasing companies do things.

Absolutely disgraceful. I subscribed to Rently unlimited so that I can self tour homes quickly and…read moreefficiently for up to 60 days, until I find the one I want to rent. I scheduled a house 60 mins away from where I was staying, drive there, and the app won't let me in, saying I have to call Progress Residential. I call and they tell me I am not allowed to view any of their homes. Turns out they limit tours completely after 5 homes, and will require you to apply and pay a $55 application fee before they will even allow me to view the inside of the home. That is absurd and now I wasted 2 hrs of my time since both of the homes I drove out here to see are listed by PROGRESS RESIDENTAL. In hindsight, I'm not even mad; we all should thank progress for making it so obvious how horrible of a property managed company they would be to deal with over the course of my year lease. I will never rent a house under their management, will leave appropriate reviews about my experience on every site I can find, and will tell anyone else looking for a house to completely avoid doing any business with such a shameful company. Allowing me into the house wouldn't even cost them a dime and they refuse to allow it. I would be willing to be escorted by an agent of them but they won't even allow that. It's absurd, that doesn't help me find a place to live and it doesn't help them find a renter for their homes. The only progress this company is making is in the opposite direction of helpful..... AVOID AT ALL COSTS, YOU HAVE BEEN WARNED..

CrossView Realty - realestatesvcs - Updated May 2026

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