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Bloom Realty

4.5 (2 reviews)
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Fidelity National Title Corporate Headquarters - This is a direct notification I received, showing staff at Chicago Title reacted to my post with a laughing emoji, clearly aware of it.

Fidelity National Title Corporate Headquarters

(3 reviews)

Riverside

CONSUMER WARNING - $30,000 LOST DUE TO TITLE COMPANY NEGLIGENCE…read more Chicago Title - McKinney (Adriatica Village Office) 6851 Virginia Pkwy, Suite 100, McKinney, TX 75071 ‍ Escrow Officer: Sarah Neale & Jennifer Brawley Parent Company: Fidelity National Title I have never in my life experienced such blatant incompetence and negligence from a title company. This experience was absolutely unacceptable and has led to me filing multiple formal complaints with more on the way. What they did: I asked for a basic earnest money confirmation receipt over 7 times They delayed for 2 HOURS over a made-up $50 "option fee discrepancy" They never fixed it, never called me, and I was given no opportunity to cure despite their own "internal error" then tried blaming and deflecting their own fault onto me the consumer. My earnest money deposit receipt indeed received 3 minutes prior to an unlawful termination from listing agent. It was only until the next day (24 hours later) post termination, did they begin asking me if I was represented. In what appeared to be a "Cover Your Ass". Why ask this if contract was already terminated? It wasn't until I brought up the word "FRAUD" did they promptly send me my Time-Stamped Earnest Money Receipt within minutes!!! And only THEN did they send the receipt. It became apparent the reason they withheld for 24 hours. I believe they have acted in bad faith, in violation of Texas Insurance Code, escrow regulations, and possibly civil conspiracy statutes. They concealed the earnest money receipt, leaked my assignment fee, and refused to provide documentation or justification until 24 hours post termination. This title office was personally recommended by the listing agent, who had a conflict of interest with both the seller and the title team. This was a deliberate delay, plain and simple, and I was left unrepresented the entire time. It also came to my attention, and this needs to be made public that the agent who recommended this title company, Kelly Calkins, openly stated that your legal counsel was already speaking behind my back while I was still under contract. And that's not all... The buyer I personally brought to the deal -- New Western, was also allegedly in contact with their legal counsel at the same time further self incriminating all parties involved on email. Let me ask this: Why would both your office's legal counsel and New Western's legal team be engaged behind the scenes, before the deal was even dead, and without notifying me, the contracting party? That is completely unethical and beyond unacceptable. There is no valid reason for those conversations to be happening behind closed doors while I was still an active participant in the transaction. Their team showed clear bias and failed to remain neutral, which is the bare minimum expectation of a title company. FORMAL COMPLAINTS FILED: Texas Real Estate Commission (TREC) A formal investigation has been opened against five licensed agents involved in this transaction for serious alleged misrepresentation, tortious interference, and unethical behavior. Texas Department of Insurance (Title Division) - Title complaint filed Texas Attorney General - Consumer Protection Division Federal Trade Commission (FTC) Consumer Financial Protection Bureau (CFPB) - complaint for escrow-related financial harm I have already filed complaints with all of the above, and I am now in the process of formally filing against Fidelity National Title, the parent company of this location. Because let's be clear: Fidelity is responsible. They own this office. They failed to prevent this. And now they WILL be held accountable. If I am not fully restituted for the $30,000 loss, I will be pursuing litigation against all responsible parties -- including Fidelity National Title. If you're a buyer, seller, wholesaler, or investor: Do not trust this title company Do not assume they are neutral Get everything in writing Protect yourself -- even from your title officer These images were captured on September 25, 2025, after I made a public post warning others about my BBB complaint against Chicago Title. Within minutes, staff or associated parties reacted with mocking emojis, specifically the "" reaction, which I view as a direct attempt to dismiss, minimize, or retaliate against a legitimate consumer complaint. This behavior demonstrates bad faith, unprofessional conduct, and possible retaliation while under regulatory scrutiny.

Subject: Escrow Interference and False Fraud Allegations - Urgent Resolution Needed…read more To Whom It May Concern: Fidelity National Financial owns Chicago Title. I am writing regarding a deeply troubling and urgent matter involving Chicago Title of The Woodlands, Texas, which is currently holding up the sale of my elderly mother's property due to baseless allegations of fraud. My mother is 84 years old and has owned this property for nearly 45 years. We were initially approached before hiring a realtor by a developer named Jared Hays, who, along with his agents, presented questionable behavior from the start. Although we had planned to list the property in spring, we considered this an opportunity for a quick sale. After a difficult negotiation, Mr. Hays agreed to use a TREC-approved contract, but insisted we use his escrow company, Black Label Title in Katy, TX, claiming the escrow officer there "makes things easier for him." We assumed an escrow company would operate impartially. That was not the case. Mr. Hays repeatedly delayed escrow, then attempted to reduce the purchase price by $50,000--a third of the agreed amount. We declined. In January 2025, he returned offering more than his original price. We agreed, with the condition that we retain earnest money if he backed out or changed terms again. Black Label confirmed the deposit was in place and we were officially under contract. Yet, Mr. Hays again backed out. When we inquired with Black Label, the escrow officer then claimed no deposit had been made. This contradicted previous confirmations and made it clear she was protecting Mr. Hays' interests inappropriately. Statements he made about her "helping him in ways other escrow officers wouldn't" now took on a more alarming meaning. I recorded these conversations for personal documentation due to the many inconsistencies. After this second failed transaction, we cleared the lot and hired a licensed real estate agent with eXp Realty to protect ourselves from further exploitation. We soon received two offers--one lowball from another developer (which we declined) and one full-price offer with financing. The buyer requested to use Chicago Title of The Woodlands, and we agreed without issue. The buyer was ready to fund by April 29, 2025. However, we were told repeatedly by our agent that the buyer was still assembling funds, so we extended. When we asked to increase the earnest money as a condition for further extensions, our agent ignored us--this too is documented. Finally, on May 6, we were informed that the real issue was that Chicago Title believed my mother and I were involved in fraud--based on unfounded claims made by the Black Label escrow officer, with whom we had an openly contentious history due to her mishandling of our prior deal. This is outrageous. It appears Chicago Title's "Team Tara" took the word of an outside party with a personal grudge and failed to contact us directly to verify any facts. This is unacceptable behavior from a title company, especially one under the umbrella of Fidelity National Financial. As of May 8, 2025, our buyer still wishes to move forward and so do we. But now we are facing unjustified interference and character attacks from two title companies who should be acting with neutrality, not engaging in personal vendettas. Let me be very clear: We are not committing fraud. We are a family selling a property we have owned for decades. We expect Chicago Title to immediately cease any further delays, contact us directly, and close this escrow as agreed. If this matter is not resolved immediately, we will be filing complaints with: Texas Department of Insurance (TDI) Texas Real Estate Commission (TREC) Texas Department of Savings and Mortgage Lending (SML) Office of Consumer Credit Commissioner (OCCC) Consumer Financial Protection Bureau (CFPB) Better Business Bureau (BBB) ...and contacting legal counsel as necessary. We also reserve the right to make our experience public to warn other consumers. We are honest people and expect to be treated fairly and professionally.

Bloom Realty - realestatesvcs - Updated May 2026

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