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Root Realty

5.0 (1 review)
Closed 9:00 am - 6:00 pm

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Buyer's agent

Listing agent

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5 years ago

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Bloom Realty

Bloom Realty

(2 reviews)

Riverside

My wife and I had a great experience working with Erin King when buying our home. As first-time…read morehomebuyers from out of town, there was a lot of stuff that was entirely new to us, and Erin did a great job of walking us through everything we needed to do and when we need to have it done by. Further, as the type of person who likes to plan things out, and who can react poorly to unexpected negative events, Erin did a very good job of talking me off the ledge at times and explaining the various possible eventualities. Everything (document reviews and signings, etc.) was done electronically, with a minimum of fuss. Erin also recommended all the various inspectors and such required, who were all very good, and took responsibility for being at the house when needed. We unfortunately were dealing with sellers who made misrepresentations on some of their disclosures, as well as (in my opinion) at best incompetent and at worst dishonest seller-side agents (Watson Realty - be warned!). But Erin was helpful in advising us on how to make sure they lived up to their obligations, even when they were resistant or delaying in fulfilling their responsibilities. My one piece of advice (true in any case, I'd guess) is to understand that your realtor is a repeat player in the industry, and therefore will naturally be less aggressive than you want them to be -- don't feel like (as I did early on) you're being unreasonable when you want to take a harder line than your realtor advises at first, you're just protecting your investment. Erin was very good at presenting the full set of options. Highly recommend this group!

My husband and I used Bloom as buyer's agents. The seller was horrid and ended up not completing…read morerepairs agreed to on time or very well. We had been assured that all was going well, so we proceeded to order the appraisal. When everything didn't go well, Bloom honoured their verbal promise and refunded us the appraisal price. While they didn't have control over the seller and the deal fell through, they did prove their integrity. 4 stars cause bummed, but 5 for an honorable broker.

Fidelity National Title Corporate Headquarters - This is a direct notification I received, showing staff at Chicago Title reacted to my post with a laughing emoji, clearly aware of it.

Fidelity National Title Corporate Headquarters

(3 reviews)

Riverside

CONSUMER WARNING - $30,000 LOST DUE TO TITLE COMPANY NEGLIGENCE…read more Chicago Title - McKinney (Adriatica Village Office) 6851 Virginia Pkwy, Suite 100, McKinney, TX 75071 ‍ Escrow Officer: Sarah Neale & Jennifer Brawley Parent Company: Fidelity National Title I have never in my life experienced such blatant incompetence and negligence from a title company. This experience was absolutely unacceptable and has led to me filing multiple formal complaints with more on the way. What they did: I asked for a basic earnest money confirmation receipt over 7 times They delayed for 2 HOURS over a made-up $50 "option fee discrepancy" They never fixed it, never called me, and I was given no opportunity to cure despite their own "internal error" then tried blaming and deflecting their own fault onto me the consumer. My earnest money deposit receipt indeed received 3 minutes prior to an unlawful termination from listing agent. It was only until the next day (24 hours later) post termination, did they begin asking me if I was represented. In what appeared to be a "Cover Your Ass". Why ask this if contract was already terminated? It wasn't until I brought up the word "FRAUD" did they promptly send me my Time-Stamped Earnest Money Receipt within minutes!!! And only THEN did they send the receipt. It became apparent the reason they withheld for 24 hours. I believe they have acted in bad faith, in violation of Texas Insurance Code, escrow regulations, and possibly civil conspiracy statutes. They concealed the earnest money receipt, leaked my assignment fee, and refused to provide documentation or justification until 24 hours post termination. This title office was personally recommended by the listing agent, who had a conflict of interest with both the seller and the title team. This was a deliberate delay, plain and simple, and I was left unrepresented the entire time. It also came to my attention, and this needs to be made public that the agent who recommended this title company, Kelly Calkins, openly stated that your legal counsel was already speaking behind my back while I was still under contract. And that's not all... The buyer I personally brought to the deal -- New Western, was also allegedly in contact with their legal counsel at the same time further self incriminating all parties involved on email. Let me ask this: Why would both your office's legal counsel and New Western's legal team be engaged behind the scenes, before the deal was even dead, and without notifying me, the contracting party? That is completely unethical and beyond unacceptable. There is no valid reason for those conversations to be happening behind closed doors while I was still an active participant in the transaction. Their team showed clear bias and failed to remain neutral, which is the bare minimum expectation of a title company. FORMAL COMPLAINTS FILED: Texas Real Estate Commission (TREC) A formal investigation has been opened against five licensed agents involved in this transaction for serious alleged misrepresentation, tortious interference, and unethical behavior. Texas Department of Insurance (Title Division) - Title complaint filed Texas Attorney General - Consumer Protection Division Federal Trade Commission (FTC) Consumer Financial Protection Bureau (CFPB) - complaint for escrow-related financial harm I have already filed complaints with all of the above, and I am now in the process of formally filing against Fidelity National Title, the parent company of this location. Because let's be clear: Fidelity is responsible. They own this office. They failed to prevent this. And now they WILL be held accountable. If I am not fully restituted for the $30,000 loss, I will be pursuing litigation against all responsible parties -- including Fidelity National Title. If you're a buyer, seller, wholesaler, or investor: Do not trust this title company Do not assume they are neutral Get everything in writing Protect yourself -- even from your title officer These images were captured on September 25, 2025, after I made a public post warning others about my BBB complaint against Chicago Title. Within minutes, staff or associated parties reacted with mocking emojis, specifically the "" reaction, which I view as a direct attempt to dismiss, minimize, or retaliate against a legitimate consumer complaint. This behavior demonstrates bad faith, unprofessional conduct, and possible retaliation while under regulatory scrutiny.

Subject: Escrow Interference and False Fraud Allegations - Urgent Resolution Needed…read more To Whom It May Concern: Fidelity National Financial owns Chicago Title. I am writing regarding a deeply troubling and urgent matter involving Chicago Title of The Woodlands, Texas, which is currently holding up the sale of my elderly mother's property due to baseless allegations of fraud. My mother is 84 years old and has owned this property for nearly 45 years. We were initially approached before hiring a realtor by a developer named Jared Hays, who, along with his agents, presented questionable behavior from the start. Although we had planned to list the property in spring, we considered this an opportunity for a quick sale. After a difficult negotiation, Mr. Hays agreed to use a TREC-approved contract, but insisted we use his escrow company, Black Label Title in Katy, TX, claiming the escrow officer there "makes things easier for him." We assumed an escrow company would operate impartially. That was not the case. Mr. Hays repeatedly delayed escrow, then attempted to reduce the purchase price by $50,000--a third of the agreed amount. We declined. In January 2025, he returned offering more than his original price. We agreed, with the condition that we retain earnest money if he backed out or changed terms again. Black Label confirmed the deposit was in place and we were officially under contract. Yet, Mr. Hays again backed out. When we inquired with Black Label, the escrow officer then claimed no deposit had been made. This contradicted previous confirmations and made it clear she was protecting Mr. Hays' interests inappropriately. Statements he made about her "helping him in ways other escrow officers wouldn't" now took on a more alarming meaning. I recorded these conversations for personal documentation due to the many inconsistencies. After this second failed transaction, we cleared the lot and hired a licensed real estate agent with eXp Realty to protect ourselves from further exploitation. We soon received two offers--one lowball from another developer (which we declined) and one full-price offer with financing. The buyer requested to use Chicago Title of The Woodlands, and we agreed without issue. The buyer was ready to fund by April 29, 2025. However, we were told repeatedly by our agent that the buyer was still assembling funds, so we extended. When we asked to increase the earnest money as a condition for further extensions, our agent ignored us--this too is documented. Finally, on May 6, we were informed that the real issue was that Chicago Title believed my mother and I were involved in fraud--based on unfounded claims made by the Black Label escrow officer, with whom we had an openly contentious history due to her mishandling of our prior deal. This is outrageous. It appears Chicago Title's "Team Tara" took the word of an outside party with a personal grudge and failed to contact us directly to verify any facts. This is unacceptable behavior from a title company, especially one under the umbrella of Fidelity National Financial. As of May 8, 2025, our buyer still wishes to move forward and so do we. But now we are facing unjustified interference and character attacks from two title companies who should be acting with neutrality, not engaging in personal vendettas. Let me be very clear: We are not committing fraud. We are a family selling a property we have owned for decades. We expect Chicago Title to immediately cease any further delays, contact us directly, and close this escrow as agreed. If this matter is not resolved immediately, we will be filing complaints with: Texas Department of Insurance (TDI) Texas Real Estate Commission (TREC) Texas Department of Savings and Mortgage Lending (SML) Office of Consumer Credit Commissioner (OCCC) Consumer Financial Protection Bureau (CFPB) Better Business Bureau (BBB) ...and contacting legal counsel as necessary. We also reserve the right to make our experience public to warn other consumers. We are honest people and expect to be treated fairly and professionally.

Compass Property Management Group

Compass Property Management Group

(7 reviews)

Riverside

We've rented from other companies and it has been a miserable experience. Compass, however, has…read morebeen the most responsive with any issues we've had. They have made us feel like family. Over the 2 years we have rented with Compass, Raenell has been absolutely outstanding. If you are going to be renting in Florida, do not rent from anyone other than Compass Property! The respond very quickly and are wonderful to work with.

If I can give no stars, I would do not rent from this company do not rent from this company. They…read moreare after your money. They took my whole deposit after I moved in and unsafe property of theirs reported it to them the HOA and the police did all of the above even the courts was involved. They was aware of it and they did nothing to keep their tenant safe. They lie to you for you to move in their properties, half of the owners Who property they manage is not even aware of what their tenants are going through. They're not aware of this company that is out to take from their tenants. I was lied to the things that they told me after I request to break my lease was never in my lease please read your lease if ever you are. Danger or in a unsafe environment in Their property They will not let you break your lease and they will hold you to the entire And make you pay into the property is re-rented and hold your deposit and everything until the property is re-rented again and they do not put none of this in their lease Read your lease they do not have a termination fee because they're gonna take your deposit regardless if you break your lease because they're gonna want you to pay for the whole remaining Or until they're able to get These details are in the lease that you will sign. They only give you this information when you ask to break your lease be aware of this scam Management company I have never in my life experience this with any company, and I have never signed the lease That does not give you the option but do not advise you what will happen if you do break your lease I will do what I have to do for justice for myself. I lost a lot of money by moving in a property Manage they do not care about their tenants. Do not rent from this company. Do not trust anything Christine has to say she would do To get you in one of their properties Manipulated me and persuade me to move in a unsafe environment And I promise to make sure This never happened to anyone That rent from Compass property management. The unit was dirty. It was not clean. When I moved in And I have pictures to prove it this company is disgusting this property was in Ortega Woods Where I live across from some dangerous people Who I was also harassed and assaulted by.

Root Realty - realestatesvcs - Updated May 2026

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