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    Vesta Property Services

    2.0 (35 reviews)
    Closed 8:30 am - 5:00 pm

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    Services - Vesta Property Services

    Property management

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    She's incapable of a simple job, and doesn't care about the property or the clients. And vesta allows respondes such as this.
    Sarah D.

    I live in the Grand Reserve that is run by Vesta. Vesta took over about a year ago, and ever since then, the property has gone to hell. The worse part of this property management team, is the front office staff. They've hired a monster of an office manager, Katey. A quick LinkedIn search will show you she's had 7 jobs in 7 years, anyone who's done any hiring knows that's not a good sign. She's rude, she's nasty, and she makes residents feel unwelcome. At any given point, you can hear here cursing and yelling from her office. The word unprofessional doesn't even begin to describe her. They recently began paining the buildings here. It's been a major hassle for residence, and really not worth it. The painting project finished last week. Just yesterday, I came back from walking my dog and realized there was wet paint all over her paws, and my feet as well I realized it as I had tracked the paint into my apartment. They painted the floors of the walkways, with no signage, no notice of any kind, and no one around to warn you, should hijo try to leave. And they did this a week after wrapping up the project! I went to the office to get some answers about the paint used, because as I mentioned, it was all over my dog's paws! Instead of being helped, or offered any kind of empathy, support or remorse, Katey yelled at me, called me names and cursed at me, all before slamming her office door in my face. The other woman who works in the office was standing there dumbfounded, she's new here and I don't think she realized what a monster she works with. So I left with no answers, no help whatsoever, and no one bothered to contact my other neighbors to warn them of the wet paint outside their doors. This is just the most recent example of how horrible this management company is. Other than being so rude, the property is in shambles. Potholes line the streets, litter everywhere, the grass goes unmowed and the weeds are overgrown. The pool and other community areas are filthy. This place has been a dump since Vesta took over, and I can only hope the Board wakes up and does something about it. I've tried to contact Vesta, but they are unresponsive. They don't give a damn about the residents of their communities or our quality of life. This monster of a women commented on my complaint on the BBB page - with no remorse for her actions. Instead she's offered that she's "walked in tons of paint" She mentioned that she had to evacuate a building. She did no such thing. I live in that building and she was no where near the building, our maintenance team came and helped residences out. Not to mention, the evacuation happened on a Friday, the paint incident happened 4 days later on a Tuesday. She shows no remorse, and she's clearly not capable of doing her job. .

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    First Coast Rental Management - Rent More with Brent Moore

    First Coast Rental Management

    (2 reviews)

    Riverside

    The good: our neighbors were phenomenal and the location was great! Rent was affordable for…read moreAvondale. The bad: lack of detail, paint globs and spilled on the floor. Rusty nails poking through kitchen cabinets because the nails used were too long for the project. The plaster ceiling fell in and it took over a week to have someone come fix it (after management said it was scheduled for the next day). When the guy did come to fix it, instead of moving our things or asking us to do so he got plaster all over them. He then proceeded to invite a gentleman who had been painting our porch into our home without permission. We were given no heads up that the gentleman would be painting the porch so he just came up, started smoking and proceeded to do a halfway job by painting around our porch furniture and expensive bike (which we quickly moved inside). The ugly: half of our deposit was taken and now we have to fight to get it back. Ive already left a message but no call back yet! Usually a poor review on social media is the only thing that gets a response.

    As a Retired Veteran, I depended on this company to take care of my property as I had been…read moretraveling for some years. Big mistake on my part when I switched to them from Watson Realty and Glenda, in Jacksonville Beach. Poor customer service, unprofessional attitude, lack of concern for my property, have spoken to 5 different agents with 5 different stories, loved working with Christina, but she no longer does rentals for them. Paint, was not a professional job, and honestly my 5 year old nephew could have done a better job. Had I not accidentally had a surprise visit with a friend and neighbor and received feedback, they would have gotten away with it because it is okay for them to take money from out of town homeowners and line their own pockets perhaps. Carpet installed was mediocre, and smelled, wonder if they used refurbished materials, yet they charged me $8000.00 dollars June 2015, found out from a friend who visited the home, the carpet and paint was not fresh or brand new, as one would expect considering it was less than two years old. Damage to my roof, June 2015, they did not acknowledge any information relating to the damages when questioned March 2016. A neighbor and tenant told us, a moving truck had backed into the roof. I Terminated contract with them, still awaiting documentation and justification oh and not to mention the money they owe me and it has been over 30 days, and of course they don't have my address on file. Do not recommend this company and now they are changing their name from FIRST COAST RENTAL AGENCY TO RENTAL PARTNERS! HOMEOWNERS BE AWARE!

    Compass Property Management Group

    Compass Property Management Group

    (8 reviews)

    Riverside

    We've rented from other companies and it has been a miserable experience. Compass, however, has…read morebeen the most responsive with any issues we've had. They have made us feel like family. Over the 2 years we have rented with Compass, Raenell has been absolutely outstanding. If you are going to be renting in Florida, do not rent from anyone other than Compass Property! The respond very quickly and are wonderful to work with.

    I had a very disappointing experience with Compass Property Management Group…read more Prior to applying, my realtor was informed of my recent credit history and was told that I would be considered as long as I had no prior evictions or bankruptcies. I do not have either. I served most of my adult life in the United States Marine Corps and have never had an eviction or bankruptcy. Despite this, my application was denied shortly after it was submitted. When I followed up to better understand the decision, I was told they were looking for the "best candidate." This did not align with what had been communicated prior to applying, which led to confusion about the criteria being used. During the process, I also experienced a comment made in the context of rental discussions that was negative toward police officers, which left a poor impression on me and contributed to my overall concern about how applicants are treated during the process. While I understand that property managers have the right to select applicants based on their criteria, my experience did not reflect the expectations that were communicated beforehand. I hope this helps other applicants, particularly veterans, have a clearer understanding of the application process.

    Heth Realty, Inc. - Don't hire them. The only good reviews they have especially on Facebook are all employees. They're probably paid for it! Go anywhere else.

    Heth Realty, Inc.

    (20 reviews)

    Riverside

    I don't even want to give them one star, but I have to in order to post a review. Abominable…read moreproperty management company. I have lived in this unit for over seven years. They have been mediocre at best. Most recently, I discovered a severe mold/mildew issue in the guest room (see below). I alerted them on September 23, 2019. Today is November 3rd and it still exists. I have sought legal advice and am moving in that direction. Although they manage some fairly nice properties, I would most definitely steer clear and look elsewhere.

    If I could leave them less than one star I would…read more The most important pat of a business relationship is communication. We had a home rented out in Jax (Navy) because we moved to NY. Getting any explanation of their extremely difficult monthly statements was extremely tedious. Having experience of running a brand name business for close to 10 years and going to school for business admin I still struggled. Not to mention dealing with Wanda Franks attitude. We had 5ish unfortunate years paying Heth and multiple tenants they failed to mention our leaking kitchen window. EVEN AFTER THEY INSPECTED THE HOME 4 TIMES! The only solution for their maintenance team was for them TO GLUE THE WINDOW SHUT. My parent had a construction company growing up so my knowledge is above and beyond average. We ended up tearing out the entire wall. There were also a few other places in the home with water damage Heth failed to mention. So much for being a "property manger". Luckily we fixed everything and made out ok but DO NOT HIRE THEM FOR ANYTHING. Wanda is awful, has an attitude, doesn't know anything about her properties and the company she is in charge of is a joke! Guarantee you can find a better company in Jax for all your property needs. Side note they made a tenant pay for 'wall damage' i remember there was a patch in the office that the texture didn't match but it was from before we even moved in. I reached out to the tenant personally because we are honest people Heath made them pay $800 out of their deposit for something they didn't do. We ended up refunding them but seriously what is the point of having a property manager that doesn't do what you pay them 10% a month to do. THANKS WANDA... NOT REALLY. AWFUL!!!

    Vesta Property Services - propertymgmt - Updated May 2026

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