Quarterly service done by Austen who is always knowledgeable, friendly and professionalread more

I'm saddened to write this review, but here we are. When we first signed up with Kingsfish pest,…read morethe deciding factor for choosing them over Turner Pest control was that (we were told) they would come spray as many times as we requested, in between regular quarterly services, as well as change out the glue traps for us when they were on the premises. And so they did for the duration of our contract. We had zero complaints until our technician was recently promoted and we were assigned someone else. This new tech would come spray our house, not change out the traps, and leave before even knocking on our front door. After a couple of times of this, I called in and requested that someone speak with our tech and ask him to knock on the door so we knew he was there, as well as have him change out the glue traps. The third time he came, he still didn't let us know he was there or change out the glue traps. I called the owner again and requested a new tech. I explained the situation and verbatim said, "To be honest, changing the glue traps really freaks us out. It would be great if we could get a tech to do it while he's here." The owner completely understood and said he would assign us one of his best techs. Fast forward to today, I had previously called in for an in-between service spray because we found a live scorpion in our living room (my husband almost stepped on it barefoot). On the phone I mentioned there was also a scarlett kingsnake that was on our glue trap in the garage, so if he could also change that out when he arrived, I'd appreciate it. When the tech arrived, he said he wanted to speak with me. He explained (in a manner less than cordial) that I had been calling in more than a usual customer would; that techs didn't usually make trips out just to change glue traps. I reminded him that we had actually found a scorpion inside and that I didn't just call for the glue trap but for him to spray. He said that it was normal to see bugs inside the house and that if he continued to spray as often as he was currently spraying our exterior, that he would kill the plants. He also reiterated that he wan't responsible for changing out the glue traps- that he could give me glue traps and I could change them on my own. I told him I understood and that he was free to leave without spraying or changing the traps. I also mentioned that this conversation could have just been a phone call instead of him driving out and me re-arranging my schedule to meet him for nothing. While I understand what the tech was trying to explain, the whole purpose of us paying for their services is to not see bugs in the house. I do feel like I was promised one thing on the phone and got something entirely different. I miss our old tech. Guess I'll give Turner a try.

July 1, 2026 Jordon from Knockout pest control does an…read moreoutstanding job spraying . He's very personable and discusses your needs and recommends areas not previously thought of during this rainy hot summer. Jordon is a pleasure to work with. He takes the task at hand seriously and you know by observing him at his job you are getting the best protection for your money. Jordon is exceptional at his job. Terry Thomas 7 year user of Knockout Pest Control Jacksonville Florida.

Company does a good job with keeping the pests at bay. They come out when needed but need to ask…read morethem to knock down webs.

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Requested spraying for cockroaches. Technician explained everything as he went along and was very…read morepleasant. That was yesterday, and today my kitchen is cockroach free. Ended up getting them when my elderly next door neighbor had his home treated and so they came to my house. Not very neighborly people on Saint Andrews Court!

Yes- they canvas neighborhoods. Yes- they are in sales. I opted in because I had very recently…read morefound sugar ants in the guest bathroom and one of the bedrooms and was deathly afraid of them making it to the kitchen. I mentioned that my dad uses another company and they dropped the monthly fee- so beware, there is room to negotiate. I also refused to sign a 1 or 2 year contract. 6 months- to try and also to look around and ask dad how much he pays. So- the very first tech they sent within 30 minutes of me signing up with the salesman was great. He knew what he was doing and I trusted him in my home. I asked if he would be my service man for the duration and he told me to request him. Yeah- I tried that the very next service date that was scheduled to no avail. I even told the next guy I wanted him and he said he would note it to the scheduler. I am 6 visits in all with completely different people. I have one more left in my contract and I will be cancelling. I like consistency. One of the scheduled days was rainy- aka- they couldn't really preform the service and I had to request the come out again because they never rescheduled a follow up to complete the service- even though that service tech said he would make sure they scheduled a follow up. Dealing with too many different faces and calling them is a joke, I am just a fee- not a person. Also- there are scheduling changes that sometimes happen after your service tech no shows. I get weather and/or having a longer service at another home- but communication is always key in any business. Ezequias was the one tech I really liked. I didn't meet half the other ones because they came while I was at work. He also trained 2 of the other techs I met and talked to. And yes- there is an early cancellation fee and that first tech went over everything in the contract with me to make sure I understood everything.

never showed up. continued billing. had to contact bank for refund. we needed pest control, they…read morecharged and did not spray. i am not surprised they are 1 star.

I have been with Orkin for almost 20 years, and their service has always been good. I've never had…read moreany trouble reaching them on the phone, the technicians are very good at notifying me when they're coming to treat my house, and they do a very good job. I've had a termite bond on my house since they began treating it, and in southeast Georgia, you absolutely need that. I recently signed a contract with Aptive Pest Control, but I decided to stay with Orkin because the service AND cost are much better. If you have Orkin, STAY with them, and if you are considering a new pest control company, I highly recommend Orkin. You will be happy you did.

One of the worst decisions that I have made to switch from Terminix to this company and I regret…read moreit. The service tech damaged my lanai pavers and the company sent several internal service guys to fix them. Although, I appreciate the efforts of management. The service tech was reckless and did not care about my property. Subsequently, the pavers have lost their original color from the abrasive and harsh chemicals used to remove the excess concrete that the tech used in drilling and filling holes.

I highly recommend this business with their services for which l had an unexpected snake visitor…read morewithin my home. I appreciate the patience of sharing my story with both Front Line Miss. Katie and the arrival of Technician Mr. Braden offering the successful removal of this sleeping snake.This Middleburg business to the rescue. Thanks Team Wildlife Pro-Techion

Very knowledgeable and professional. Did the job quickly. Explained the situation and how they…read morecould help clearly.

We recently had our annual home inspection done by Chris Moore of Nader's Pest Raiders. To say that…read moreChris is knowledgeable, professional, and very customer-first would be an understatement. He is super friendly and has an aura that says a) that he loves his job and b) that he is genuinely interested in his customers. He took as much time as necessary to thoroughly inspect the house. He also brought up and gave us tips about a visible lawn issue outside of his area of service. Chris is a real pro and a pleasure to deal with!

I've been a loyal customer of Naders Pest Raiders in Ponte Vedra for more than 16 years and have…read moreused multiple services over the years including tree service, ornamental service, lawn service, termite service, and pest control. Unfortunately, my recent experience with their billing and customer service has been very disappointing. Over time I began receiving multiple invoices for the same service--sometimes up to three invoices issued days or months apart for the exact same charge. Because of this confusing billing practice, I later discovered that I had accidentally paid several invoices twice over the past year. I contacted their account specialist, Sandi, and provided documentation showing the duplicate payments. I requested a refund since these overpayments were never identified or credited on any invoice or statement. I was told that the payments had been "absorbed," but no documentation or explanation was ever provided to show how those payments were applied. After requesting this information three separate times without receiving any proof or clarification, I decided to cancel my tree service and ornamental service. I was also told that a manager would contact me to discuss the issue, but no one ever followed up. After more than 16 years of loyalty and using several of their services, the lack of transparency, accountability, and follow-up has been a major disappointment--especially from a family-owned business that I trusted for so many years. Joe

Too expensive and too many bad reviews couldn't trust them. Don't like big companies.read more

Customer service was professional, polite, and made canceling my account quick and easy.read more

It was a pleasure working with Kill A Big for my service request. The quality of their work…read moreexceeded expectations, demonstrating their commitment to excellence. There are so many roaches around the house it just makes me sick. The value I received was impressive, making it a worthwhile investment. Their attention to detail and prompt service make Kill A Big a top choice for those seeking quality and value.

Kill a Bug is amazing…read more Next day service for a SERIOUS roach problem Peninsular Pest Control failed miserable on. Honest. On time. Effective. Cannot recommend enough!!! They even answered my concerns the day AFTER the treatment. Don't waste your time looking elsewhere. No, I do not have a personal connection to this company nor did I receive any type of compensation to post this. They really are that good!!!