From the front door reception, registration, imaging reception and finally getting my exam , I had…read moreno questions . It was all anticipated and built into the OSU employees scripting. Flawless. The one thing patients don't like is feeling like they don't know what is happening . You don't get that here. Warm, efficient, professional. The decor is pretty cool too.

This corner of Olentangy and 3rd is home to a few large buildings, a couple of them being OSU…read moremedical buildings. The only reason I started coming here was to get labs done, whether that be blood or anything else. They have a small lab in the back corner and can always see me quickly. It's only a few blocks away and last week I was there and back in less than 30 minutes, it was great! The staff is very friendly and patient too. As with most medical buildings, expect for them to check your temp when you arrive, give you a mask, and assist you in getting checked in. I've never had a hard time finding a parking spot either, now that I think about it. Overall, I will gladly state that this is my go-to spot for getting poked and prodded.

Good visit. This review is focused on my experience at the Tower section of the Martha Morehouse…read moreMedical Plaza. I had a scheduled appointment and was coming in to have some lab work done. This was the first time I have used this location for labs, but it was an option and wanted to go here based on location. I also use this location for Gastroenterology. They have a great department and my doctor works out of the Medical Plaza as well. I have consistently had good visits there too. For the lab work, upon arrival at the plaza the parking is still a bit of a mess due to construction. I would recommend allowing a little extra time to be on the safe side. It was busy when I walked in the tower there was a line at registration of about 7 people in front of me and more arrived after. The line moved as quickly as possible but there was only one employee at that front entrance. She worked to get us all checked in and I think it was just a 9 am rush. After check in and registration, I was directed around to the other side for the lab work. It was on the ground floor and that part of the lobby/waiting room was packed. I had an appointment and waited about 20 minutes past my appointment time or so. I did notice, they do offer walk-in lab hours but would recommend an appointment here if possible. Once my name was called, I was escorted back and the nurse verified my identity and did her job. She was great and was very personable which was nice after the wait. Overall, a good visit and friendly employees and nurses that I spoke with. I will definitely be back as they offer a lot of services and departments here at the Medical Plaza.

It's been 5+ years since my first review here and goodness, a lot has changed since then. So much…read moreso, that it's time for an update. The biggest change is that it has gone through a total renovation on the inside. The check in area is right up front and it's large and spacious. The main floor looks almost the same, with the small cafe area also getting a face lift. I think the thing I noticed the most is that the stairs are gone from the center of the lobby. Now the main way to get to the second floor is the elevator. This definitely opened up the space. As for offices and different departments, the only ones I've been in since the change are urgent care and physical therapy. The urgent care is now on the first floor and when I had to go a few months ago, I was able to quickly book an appointment online for later that day. I had zero wait time and no problems at all. As for the PT area, it looks completely different, and in a good way. The service I've received has stayed the same, really great overall. I'll definitely continue to come here when needed.

DO NOT GO TO THIS DOCTOR. They will treat you like garbage then blacklist you when you show up **on…read moretime** instead of 20 minutes earlier than the time they tell you (without any indication that this is necessary). They're rude and slow and expect you to wait for them, but they have 0 tolerance for other people not being EARLIER than the time they TELL THEM to be there. If you are supposed to be there at a specific time for their needs, THEY SHOULD SCHEDULE YOU FOR THAT TIME. Or at the very least put the "If you show up at the time we tell you to we will cancel your appointment and never see you again. Please show up 20 minutes earlier than the time listed in this text message. OR ELSE." I have never heard of a physician more concerned with the clock and their time than the patient. No wonder their parking lot was empty and their schedule was open. They clearly don't want patients.

Always seen very close to my appointment time. The administrative staff is very good at following…read moreup with me, even scheduling for labs and specialists on my behalf. The physicians have excellent knowledge and bedside manner (though I am far less impressed by the knowledge of the medical assistants and nurses). I would recommend this practitioner to anyone. There are snacks, current magazines, and books in the waiting room. The physicians and desk support staff are the best.

I have been a patient of Dr. Sarah Allan at Gahanna Family Physicians since 2018. She is an…read moreexcellent doctor. I am always able to get scheduled promptly for urgent appointments if needed. She manages my healthcare needs related to several chronic illnesses. She is realistic when prescribing orders & always diligent about utilizing the most cost effective options for her patients. She is always on right on time for my appointments, I NEVER have to wait for her to come into the room! She is well-organized and efficient during your visit. Her attitude is always upbeat & positive. She has a fantastic personality and is so compassionate and patient in her patient interactions. She is meticulous in her assessments & confident in her bedside practice. She is extremely thorough & always provides me with adequate education about my health needs & her prescribed treatment plan.

Beware...unethical practices. At my annual physical,…read moreKaitlin Beemiller added charges because I inquired about my hormone levels in regards to menopause. Extra visit fees simply for inquiring about something completely reasonable regarding my general health. I've been a patient here for probably 12 years, but I will not be going back.

My family and I have used urgent care numerous times over the past decade. They have treated…read moreeverything from severe lacerations to dysentery. They even did a small bit of surgery to remove a cyst from beneath the skin. My point is that our visits have always been extremely productive. This Urgent Care reminds me of the old days when physicians looked after the true needs of the patient rather than worrying about what the damn lawyers might say. When you read reviews for this location know that it serves a very difficult population to deal with. Every community has its culture. The community culture here is one of extreme entitlement and self-absorption. It's likely any negative comments you find about urgent care are likely to be not valid. In spite of my profile, I am a scientist. This means that I have a special appreciation for the technical quality of medical care. I trust the people at urgent care in upper Arlington more than our family physician. The staff and facility are outstanding. The highest compliment I can pay them is that I trust them with the health of my children. Highly recommended. A far better option than the riverside emergency room or the OSU emergency room for non-life threatening issues. Note to my fellow late middle-age white male affluent citizens: put on a damn mask buttercup and act like a man!

surprisingly this last experience they were fairly rude .. almost like an inconvenience to check me…read more. The moment the physician said he did not like treating people who had been car accidents at the urgent care, Wasted an upfront fee to be seen. Taking my business elsewhere.

laceration on r hand needed sutured. Sunday afternoon dr Bob(dont remember his full name) came in…read morefrom his home to repair my injury. total time from walk in to departure less than 1 hr. I will go here again as needed for this type of injury. came here to avoid ER.

The doctors and front desk staff at this location are wonderful!!! My son (is 24 and has insurance…read more- just not a doctor) has gone to them for everything for the last 4 years, he says that they ARE his doctor. He has been diagnosed and treated for everything from sinusitis, flue, sinus infection, Covid, fatty liver disease and a severe meniscus tear (which required surgery). Last week I took my husband there for severe lower abdomen pain and they immediately said he needed to go to a hospital and called an ambulance for him. They were taking him to Riverside, but Riverside had no availability, so he was being transported to Dublin Methodist. The front desk gal was so nice to call me and inform me of the location change. My husband ends up needing Emergency surgery! While he was still in recovery the doctor from Scioto Urgent Care called to see how he was doing and what the diagnosis was! You CAN"T get customer service like that from a large hospital and I highly recommend this location for any ailment you have -- They truly care and are excellent health care professionals who are exceptional in the field!!

Had what I considered to be a fairly good urgent care experience here this week when I had to take…read moremy daughter in for care. I felt like she received pretty good care from the nurse and nurse practitioner that we saw. We didn't have to wait too long, and they were quickly able to rule out a couple of things. They ended up calling in a prescription for an antibiotic for us, which is really what I believed was all we needed before we went in there. One thing did seem a little odd to me, however. Even though a nurse had told us "a doctor will be in to see you shortly," a doctor never did see my daughter - only a nurse practitioner came by. Based on a web search after the fact, I discovered that in Ohio, a doctor is apparently not required to actually work on site at a medical facility, just be in some kind of contract with and do annual reviews of a nurse practitioner. Or something like that. The nurse practitioner can write some prescriptions. So I'm left suspecting that there was not even a doctor on the premises that evening, which makes me wonder why the nurse said that one would come see my daughter. At any rate, I'll be interested to see our part of the bill when it comes, to see how their services are listed out. It crossed my mind that maybe this is the new way of trying to cut medical costs, but I have my suspicions that this was still a very pricey visit.

This place really blows... I went to get my ankle checked out and got x-rays. They told me nothing…read morewas wrong besides a sprained ankle. So as my ankle got worse a week later I went to an actual foot dr and I have had a tier 2 tear in a ligament and a fractured Fibula. On top of that I couldn't even get ahold of my x-rays. I do not recommend this place to anyone.

So a lot of people think of a foot doctor when associated with sharp foot pain but in my case, gout…read moreis a form of arthritis. I remembered someone's parents saying something along those lines in my past... Well, like most of you I assume. I woke up one day and my foot felt like someone dropped a piano on it. So I came here and Dr. Munweller has helped treat my gout situation for the 2 years. I haven't had a flare up since. I highly recommend him, he will make your life so much better if you think you have gout.

The new front desk lady at 1211 Dublin road is rude and unprofessional. She spoke with my family in…read morea condescending tone