I had been suffering chronic back issues for a long time, and Dr. Neil came highly recommended by…read moreseveral people at my gym. Dr. Neil immediately identified what was causing the pain (instead of just treating the symptoms), and created a plan to help me fix the problem. While he helped alleviate the short-term pain, he also equipped me with the tools to prevent and treat any future occurrences myself. Dr. Neil is incredibly knowledgeable and really personable. I also appreciated that he was flexible with scheduling, especially for the first treatment when I was in a lot of pain and needed to see someone ASAP.

I went with lower back pain and I had dislocation of disc, Dr. Neil, treated me very Well in just…read morefew visits, in each and every visit he clearly explained me How he treating and every visit he told few stretching which helped me a lot. I spend thousands of dollars before I visited Neil, but after I met Neil my pain scale reduced from 10to 2 till today. This incident happened to me a month ago in gym, I met some chiropractor, which I see no result and I was just resting at home whole day, now my pain dropped to 2 and I started my gym again, thanks to Dr. Neil.

Dr Walega has no respect for his patients having terrible office manners. For a doctor to lash out…read moreat his patient becuase they wanted to discuss his decsion is totally unprofessional meaning you have no say about your health or anything with him. It was his way or the highway. He had actually yell at me from across the room several times as was a coach on football team.. Then be so mad that you questioned him he then walk out of the room leaving you just sitting there. Then continue his anger coming in for your next visit out ti get even. To get back at me he stopped my oxicode refills abruptly leaving me to deal with the withdrawals. I had enough of his antics and child behavior I stopped using him immediately and found a respectable doctor instead.

I told you from the beginning that steroid injections do not work on me. You would not listen to…read moreme. I should have walked away from having all those injections. That's what I wanted to do and should have done. You sent me thru severe pain. Then you want to do another steroid injection. I guess that is how you make your money at my expense. Every one needs know how you treat us. Yahoo Mail: Search, Organize, Conquer

Came here after a bad experience at the Ohio State spinal clinic. I feel that the doctor…read moreadequately heard my concerns, not just of my injury, but also my care from OSU and the doctor at orthopedic one did everything in his power to help not only diagnose the root of my problem, but get me matched with the right physical therapist. The physical therapist that I just saw was excellent not only did he listen he was able to create what seems to be an effective treatment plan. He took all my concerns seriously and tried to help me with the best he could The office staff was pleasant and responsive, and treated me with respect. The office was clean. There was enough seating in the wait time was a reasonable MI highly recommend orthopedic one Westerville.

Absolutely gorgeous facility with kind service desk employees. The physical therapist are kind and…read morecareful and have very open schedules. If you need to make a change, my husband had a nasty tibial fracture and his improvement is steady and we are very happy with the care he's receiving here.

I don't know what happened here but my experience was a complete failure. About 6 weeks ago I made…read morean appointment on a Thursday for an adjustment. I thought I was meeting with a chiropractor I had seen the previous year. The nurse said he left the practice. I would meet with the Physical Medicine Physician on staff. I waited a half hour. I explained my symptoms to the Doctor - pain in my neck, and shoulder that went down my arm. He said I needed XRays and prescribed prednisone. He wanted me to come back to see him a week later. The nurse said she would call in the prescription to my pharmacy in Westerville and confirmed the details. My pharmacy never received it. This office is closed on Friday so I called Monday. No one answered. I left 2 messages about the prescription. Never received a call back. I called again on Tuesday - got the answering machine again. Left another message about the prescription not being called into CVS. (5 days later). I never heard back from them. Later in the day I called and canceled my f/u appointment via voicemail. What was the point of going back? Not sure what is going on there, but not responding to calls from a patient about never receiving a prescription is dangerous. It seems like they don't really care.

I was just billed $269.00 for an appointment that Neurospine and Wellness Center staff…read more(receptionist, administrative assistant, doctor) did not show up for (the office was open at the time, but nobody was staffing the desks). I left after nearly 1/2 hour.

I've been a patient of Dr Richards since 1997 when the practice consisted of him as the new guy and…read moreDr Slaymam (now retired). The practice has grown considerably since 1997 and now includes 6 or 8 doctors and several nurse practitioners. They recently relocated to new facilities in the Altair Medical Building (off Africa Rd just beyond the COPC Headquarters and the COPC Medical Building. I have the utmost faith and trust with these doctors and credit Dr Richard will saving my life when he detected colon cancer over 20 years ago when it was still highly treatable. He's not one to order tests unless there's a really good reason and is not one to overly medicate a condition. I've seen a number of the doctors and nurse practitioners in this practice when Dr Richard hasn't been available and all provided excellent care. I would highly recommend Westerville Family Physicians.

Dr Terry Slayman was the best Doctor that I ever known, since he left the practice at Westerville…read morethat place became a mess. He was a wonderful person and he was the one who's discovered that I have thyroid issue. He was my Doctor for 18 years. Thanks Doc. When he left no one told me he was not there until I got mad and said that I will not coming back if he can not be my Physician anymore. Five stars when he was practicing there.

I had what I was told was a nerve block Tuesday. It's Friday and I hurt worse than before...so I…read moresent Dr Natalie a message and his office staff responded telling me this is a three part process. Now this was injecting needles in my lower back with a topical numbing agent. NO ONE ever mentioned to me this was just a test. And their staff was so rude. Telling me telling me that I knew. Unbelievable. Switching doctors immediately.

The staff here are very nice in general but there have now been multiple instances of a lack of…read moreempathy and competence around scheduling and billing. Most recently my wife called ahead and asked what the self pay cost would be, 1) it will be $400 but it will be completely billed. I cost day of. 2) she arrived and is told it'll be $125 today. 3) several minutes later "I'm sorry that wasn't right, you owe the $400 today." Then after COPC messes up the billing(and they will) you can expect an unempathetic response like "that's how it's always been" or "I'm sorry there's nothing I can do". Maybe this is just the state of our medical system. But I choose to believe that knowing your own policies and showing care is always available as an option. Being nice unfortunately doesn't cover it.

Great care. PT work outs was exactly what type of care I need. They are the nicest and fun bunch of…read morepeople in the office I go no where else.

Last year on Halloween night, while attempting to run to plug in some ground displays in my front…read moreyard, I fell and slammed my head onto the ground and cement sidewalk. After a very painful night, I decided the next morning I should probably go the E.R. at St. Ann's. But, then I was transported to Mount Carmel West, because St. Ann's didn't have a trauma team. They performed surgery to repair my first two vertebrae, and rings under those. After several weeks of intensive inpatient therapy I was told that outpatient therapy would be setup for me. We decided to go to WESTAR Rehab and Sports Medicine in Westerville, where they could work with my traumatic brain injury. WESTAR staff provided an extensive, therapeutic, personal and professional plan of action to help me regain communication skills, cognitive functioning, day-to-day motor skills, and physical strengthening and balance. The primary P.T. assigned to me was Rhyan, who oversaw my whole plan of therapy at WESTAR, my Speech Therapist, Jenna helped me regain some of my cognitive functioning, increase my speech skills, make substantial gains in creating thought patterns, to put words together to produce coherent sentences and even develop tools to help with my difficulty when swallowing. Whereas, my occupational therapist, Chelsea, helped me develop writing skills, and due to my broken neck, and lack of movement, boost some of my motor skills. Both Jenna and Chelsea were always friendly, helpful, supportive, engaging, and encouraging. After working with OT for several weeks, Chelsea decided I should understand some tough news: due to my broken neck, and inability to turn my head far enough either way, (to the right, left, up and down) I should think about the fact that I may have to surrender my driver's license. Not only was this hard news to hear, but we could tell that it was really tough for her to deliver it with us. With tears in the eyes of all of us, I sort of anticipated the inevitability of her words. I knew I would not be safe on the road to myself or others. But, Chelsea obviously empathized with my dilemma. Jenna and Chelsea, as my speech and occupational therapists were seen several times a week for nearly eight months. Both of these people were always personable, courteous, fun, and helpful as they pushed me out of my comfort zone to challenge myself to develop and increase my cognitive skills to think more clearly, express my thoughts and ideas, to increase my long-term memory skills, and to learn and practice methods for developing alternate ways of thinking when I had trouble coming up with the exact word or phrase or remembering thoughts, ideas, persons and things that I wanted to recall when speaking. I learned new ways that helped me speak with increased volume and clarity. Due to my fractured neck and subsequent surgery, I had difficulty swallowing some foods, but especially medicines that were very big, yet the doctor had ordered them for me to take. I couldn't cut them or crush them into smaller, more manageable pills because they would lose their potency. My difficulty with swallowing was evaluated by Jenna, my speech therapist and I was taught methods that would help me swallow with less trouble. (Putting applesauce in a spoon with one pill at a time, was especially helpful even with the largest of pills.) After some time and continued therapies with my neck, my surgeon told the physical therapists at WestStar they could now focus more on strengthening and manipulating my neck. So, my PT instructors, Rhyan (my primary PT, responsible for overseeing my progress), Vikki, Shawn, Mikayla, and Vince were all given carte blanche to direct their therapy regimen in the direction of my head, neck, and shoulders. I was involved with speech, occupational, and physical therapies for a long time. As a result I am doing so much better. But, for a time, I thought some of the equipment came to my therapist's directly from the dungeon of the Marquis de Sade. It sure felt like it. However, I am stronger, think and talk more clearly, and can write more legibly and physically grasp things much better. I wear my gait belt each day so others can support me more easily and use my walker for mobility. I surrendered my driver's license. That won't change, but I'm ok with that. All of the staff at WESTAR helped me to accept the things I can't do and to appreciate the things that I can do. Later, my wife's orthopedic doctor suggested that she have some PT, also at WESTAR for her back pain and then her shoulders. She is still undergoing PT with Emily as her primary PT, but also working either with Rhyan, Mikayla, Shawn or Vince two-days-a-week. Should you ever be in the need of any therapeutic help in these areas, I recommend talking to your doctor about WestStar Rehab and Sports Medicine in Westerville, just off of Cleveland Ave.