This is a photo of my doctor. Doctor Sahai from Ortho One in Upper Arlington, Ohio. He is known…read moreas a rock star among nurses and other doctors. God bless him! He did the surgery on my left knee. And it had to have a screw put in, also. I saw him today for my 4 week checkup, it was all smiles and laughs. Oh what a wonderful feeling to know that your x-rays show that your implant is fine! And you're healing, progressing ahead of schedule. I know this is because of prayer! He said that the I could have surgery on my right knee as soon as a couple weeks. I know God uses doctors to heal. This man is amazing! I couldn't help but tell him " I love you" before I left. I was so overjoyed.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

Dr. Diorio has been my primary care provider for over 25 years. He can be difficult to get an…read moreappointment with because he has a full roster of patients, but once you are in the office, you don't have to wait long to be seen. He listens to all my concerns and never makes me feel rushed. He uses a combined approach of Eastern and Western medicine which I find incredibly effective. He's as likely to recommend treating a condition with acupuncture as he is recommending a drug. He's a wonderful doctor and I am grateful to have him. I've never met another doctor like him.

I am writing about another SportsMax location on Polaris Parkway - but they are one and the same…read moreorganization with doctors working from multiple locations. I actually started at this location a LONG time ago (and about 3 doctors ago within this practice). My original doctor is still here (I think) but I changed when my office ended up right next to the Polaris location. I initially got connected to the practice through a referral to a doctor who had expertise in 2 areas I needed help with. The fact that it was sports medicine was just an added bonus. I appreciate their long hours and variety of doctors. They are also connected to PT which I've had to use upon occasion. My current doctor is younger than me - a female, not by requirement but she was available when the prior doctor (whom I didn't really like) left the practice. I had only seen him twice and I landed with him when I changed locations. I had to see my doctor this time as I needed a script renewed. I had the 7 AM appointment and was called back barely after sitting down after checking in. My stats were taken by the assistant and again - soon after she left the room the doctor appeared. NO WAITING! This is a MAJOR pain point for me as I'm a lawyer and my time is valuable. I've had some experiences recently at another doctor (specialist) where I had to get up and leave before even getting called back from the waiting room as I just couldn't waste any more of my time waiting. The frosting on the cake was that the office manager was SURPRISED when I left. Anyways, I have not encountered ANYTHING like this at Sports Max. They respect me and my time. My office moved downtown and I have stayed with the Polaris office. I would like to have a doctor near my home (Gahanna), but OhioHealth doesn't seem to have anything there - and Sports Max definitely does not. As a result, I'll stay with SportsMax and the inconvenient drive up as long as they keep their scheduling accurate and get me in and out quickly!

This place is hard to reach even when they are supposed to be open....no emergency contact number…read more...no one calls you back....problems getting me education on time

Do not expect them to answer the phone, even during business hours. The turnover here is high, I…read morehave never been greeted by the same front desk person twice. My doctor left the practice in April and was really excited to be leaving. I was in the hospital and called to reschedule my last appointment. They did not return my call for 2 months. When they finally rescheduled me, they did not tell me the office had moved. None of my confirmation emails or texts included the new address as a courtesy. There was nothing on the door of the old office stating they moved, I had to get on the website to find out. I called them 6 times while I was driving to the new office to let them know I was still coming. No one answered the phone. On their voicemail it still states the Bradenton ave office address first even though they don't see psych patients there. They would not honor my appointment time and did not even offer to reschedule me. I asked to speak with the office manager and she was the least compassionate healthcare worker I have ever met. She started yelling at me in the waiting room in front of other patients and told me to "be an adult and accept consequences of my actions", how professional and compassionate of her! I will never be back, I told my PCP never to refer patients here, and if you are reading reviews trying to find a new practice, please do not come to this one. It's a total waste of your time.

This was the worst service I have ever had. Terrible patient care and it was a dirty facility! Go…read moresomewhere else. I did reach out to customer service and even they were a let down. More interested in protecting their inner circle than the patient.

The quality of care provided by Physical Therapist Tara has been extraordinary…read more However, AJ, a member of your administrative staff at All Seasons Drive in Hilliard, is EXTREMELY rude, unprofessional, outright condescending and arrogant. I have never been talked to like that by anyone in the medical profession before!! I was insulted, shocked and appalled by such an attitude by a NovaCare employee. I do reiterate I am extremely impressed by the quality of care provided by Tara. I just strongly felt this AJ person should be held accountable for such deplorable behavior and attitude towards an established patient.

Had to edit my review because I'm experiencing a NIGHTMARE with billing! Before going with this…read morecompany, I called and gave my insurance info and got a quote on the cost of care which was very reasonable compared to other places. Unfortunately the person quoting didn't do it correctly and now I'm getting bills for $100+ PER VISIT. I never would have used this place if I knew it would be so expensive. The therapists are great but I'm wondering if this place is using bait and switch techniques to draw people in. Another woman I know had similar billing issues.

This is a large facility with lots of parking, that's free which is nice. You have to check in as…read moresoon as you walk in the building which is usually a breeze. I am going here for PT and so far I really like my physical therapist, but I am waiting to see what my experience is life when I complete therapy in 12 weeks to give my 5 star review. The physical therapy facility is clean and there's tons of machines. I don't think I have ever seen a facility so equipped to treat a variety of physical ailments. Everyone at the front desk has been nice and helpful which a plus as well.

This facility was on the ball! There was close and free…read moreparking. We were greeted nicely as we walked in and my day was explained to me as a patient and my husbands role was clearly explained too. He was set up to get text messages as I travelled through the process and he was able to stay me a lot. They checked on me regularly and were kind and efficient . I felt very safe and like nothing was left to chance, no step left out. My husband was very impressed with the Starbucks coffee machine so we included a picture of that. Free in the outer waiting area. I could find nothing out of place and having experience in healthcare , I know where to look. A plus review .

From the start my experience was so positive. Very engaging and knowledgeable. My visits with Dr…read more Dapore really helped manage my condition.

I have a thirty-three degree scoliosis curve that was just discovered two summers ago when I went…read morein to have x-rays taken for my sprained shoulder. I was super freaked to find out about my twisted spine, even more so when I started researching the surgery that corrects it. Let's just say it involves a pneumothorax, rib removal, metal rods/bolts, a few months of strict bed rest, and at least six months recovery to normal activities like brushing your hair and bathing yourself. Ugh. From the ER where I found out about my spine, I went to my family doctor, then a pain specialist (though I was in no pain), then to get more X-rays, then to a neurosurgeon in Marion who made me do a circus dance and measured me from just about every angle. The neurosurgeon said I was okay and that I just needed to be monitored via X-ray every five years or so. I was relieved and happy to hear that I didn't need the surgery. I avoided getting a second opinion because I was too afraid of someone telling me that the Marion surgeon was mistaken and that I needed surgery pronto. But, I recently mustered the nerve to visit Dr. Jason Dapore for a second opinion (and just to get a doctor closer to where I'm living now). Dr. Dapore is everything I hoped he would be. He is prime age for a doc - not too old and set in his ways, he is young enough to know about new technology and procedures. But he isn't too young so as to be inexperienced. He made me do the circus dance again and looked closely at my X-Rays. He let me ask him a zillion questions. He was very patient with me. He reassured me that I do not need the surgery now, and probably won't ever need it if I keep my back strong and flexible. He set me up with a physical therapy team in the same building where I'm learning a lot about and already feeling better about being proactive with my scoliosis. The rest of Dr. Dapore's staff is also excellent, and the building is top-notch. The waiting room is large with many options on where to sit and a skylight at the apex of the room. There's also a good variety of reading material from Highlights to Entertainment Weekly to the Dispatch. The ladies at the front desk even make an effort to memorize your name and pronounce it correctly. Plus, the two bathrooms in the front (bathrooms are my niche) are big and always clean. I would give Dr. Dapore 6 stars and a hug if I could, but alas, five will do.

Foot alignment done and then he worked on legs and hips to coordinate alignment to encourage…read morehealing of my foot. Office clean, neat. Dr. Kyle is friendly, professional, knowledgeable and explains what he does. Recommend this business.

Great new, clean office in a nice location. The doctors are very friendly and knowledgeable. I have…read morepersonally worked with Kyle and he has helped me with lower back pain and shoulder issues. He is always up to speed on the latest info and takes the time to explain how he is going to help you. He actively listens to you and takes as long as needed to address the problem areas. After my first visit my back pain subsided and after several visits its been almost non existent. Its great to have this facility nearby and to be run by doctors that care - for example after i had a weird neck pain that caused some numbness i was worried and about to go to the ER, I called Kyle and he called me back after-hours to talk me through it. It saved me from going to the ER and the next session we worked on it and it gave me the confidence I needed to get back into the gym.

Dr. Wurapa is an amazing surgeon. Compasssionate! Great at explaining the patients diagnosis and…read moreoptions. Technically awesome.