Highly recommend Dr. Van Stein for hand and wrist issues. The staff is courteous and professional…read moreand I have never had to wait more than 10 minutes to be called back to the exam room (5 different times). She recommended conservative treatment for my hand contractures (twice) which were quite successful, but now I am having surgery for a more complex issue.

I don't think anyone really wants to be at an orthopedic appt, but I had a surprisingly pleasant…read moreexperience here. Check in was fast and efficient. Very large waiting area with plenty of seating. Doctor was on time and very personable. Doctor was able to offer a plan with concrete next steps. All complex imaging procedures can be done onsite at their facility. Lots of specialty areas covered within the practice and well known for sports medicine. Several of the docs here are team doctors for CBJ. Also, this practice does not require a referral from primary care so it makes getting an appointment so much faster.

Dr. Diorio has been my primary care provider for over 25 years. He can be difficult to get an…read moreappointment with because he has a full roster of patients, but once you are in the office, you don't have to wait long to be seen. He listens to all my concerns and never makes me feel rushed. He uses a combined approach of Eastern and Western medicine which I find incredibly effective. He's as likely to recommend treating a condition with acupuncture as he is recommending a drug. He's a wonderful doctor and I am grateful to have him. I've never met another doctor like him.

I am writing about another SportsMax location on Polaris Parkway - but they are one and the same…read moreorganization with doctors working from multiple locations. I actually started at this location a LONG time ago (and about 3 doctors ago within this practice). My original doctor is still here (I think) but I changed when my office ended up right next to the Polaris location. I initially got connected to the practice through a referral to a doctor who had expertise in 2 areas I needed help with. The fact that it was sports medicine was just an added bonus. I appreciate their long hours and variety of doctors. They are also connected to PT which I've had to use upon occasion. My current doctor is younger than me - a female, not by requirement but she was available when the prior doctor (whom I didn't really like) left the practice. I had only seen him twice and I landed with him when I changed locations. I had to see my doctor this time as I needed a script renewed. I had the 7 AM appointment and was called back barely after sitting down after checking in. My stats were taken by the assistant and again - soon after she left the room the doctor appeared. NO WAITING! This is a MAJOR pain point for me as I'm a lawyer and my time is valuable. I've had some experiences recently at another doctor (specialist) where I had to get up and leave before even getting called back from the waiting room as I just couldn't waste any more of my time waiting. The frosting on the cake was that the office manager was SURPRISED when I left. Anyways, I have not encountered ANYTHING like this at Sports Max. They respect me and my time. My office moved downtown and I have stayed with the Polaris office. I would like to have a doctor near my home (Gahanna), but OhioHealth doesn't seem to have anything there - and Sports Max definitely does not. As a result, I'll stay with SportsMax and the inconvenient drive up as long as they keep their scheduling accurate and get me in and out quickly!

This place is hard to reach even when they are supposed to be open....no emergency contact number…read more...no one calls you back....problems getting me education on time

Poor information sharing. Said they took insurance before first visit then four visits later…read morehanded a bill. They were not eligible for reimbursement from insurance because provider was inactive and the refused to correct it.

This was the worst service I have ever had. Terrible patient care and it was a dirty facility! Go…read moresomewhere else. I did reach out to customer service and even they were a let down. More interested in protecting their inner circle than the patient.

The quality of care provided by Physical Therapist Tara has been extraordinary…read more However, AJ, a member of your administrative staff at All Seasons Drive in Hilliard, is EXTREMELY rude, unprofessional, outright condescending and arrogant. I have never been talked to like that by anyone in the medical profession before!! I was insulted, shocked and appalled by such an attitude by a NovaCare employee. I do reiterate I am extremely impressed by the quality of care provided by Tara. I just strongly felt this AJ person should be held accountable for such deplorable behavior and attitude towards an established patient.

Had to edit my review because I'm experiencing a NIGHTMARE with billing! Before going with this…read morecompany, I called and gave my insurance info and got a quote on the cost of care which was very reasonable compared to other places. Unfortunately the person quoting didn't do it correctly and now I'm getting bills for $100+ PER VISIT. I never would have used this place if I knew it would be so expensive. The therapists are great but I'm wondering if this place is using bait and switch techniques to draw people in. Another woman I know had similar billing issues.

This is a large facility with lots of parking, that's free which is nice. You have to check in as…read moresoon as you walk in the building which is usually a breeze. I am going here for PT and so far I really like my physical therapist, but I am waiting to see what my experience is life when I complete therapy in 12 weeks to give my 5 star review. The physical therapy facility is clean and there's tons of machines. I don't think I have ever seen a facility so equipped to treat a variety of physical ailments. Everyone at the front desk has been nice and helpful which a plus as well.

This facility was on the ball! There was close and free…read moreparking. We were greeted nicely as we walked in and my day was explained to me as a patient and my husbands role was clearly explained too. He was set up to get text messages as I travelled through the process and he was able to stay me a lot. They checked on me regularly and were kind and efficient . I felt very safe and like nothing was left to chance, no step left out. My husband was very impressed with the Starbucks coffee machine so we included a picture of that. Free in the outer waiting area. I could find nothing out of place and having experience in healthcare , I know where to look. A plus review .

From the start my experience was so positive. Very engaging and knowledgeable. My visits with Dr…read more Dapore really helped manage my condition.

I have a thirty-three degree scoliosis curve that was just discovered two summers ago when I went…read morein to have x-rays taken for my sprained shoulder. I was super freaked to find out about my twisted spine, even more so when I started researching the surgery that corrects it. Let's just say it involves a pneumothorax, rib removal, metal rods/bolts, a few months of strict bed rest, and at least six months recovery to normal activities like brushing your hair and bathing yourself. Ugh. From the ER where I found out about my spine, I went to my family doctor, then a pain specialist (though I was in no pain), then to get more X-rays, then to a neurosurgeon in Marion who made me do a circus dance and measured me from just about every angle. The neurosurgeon said I was okay and that I just needed to be monitored via X-ray every five years or so. I was relieved and happy to hear that I didn't need the surgery. I avoided getting a second opinion because I was too afraid of someone telling me that the Marion surgeon was mistaken and that I needed surgery pronto. But, I recently mustered the nerve to visit Dr. Jason Dapore for a second opinion (and just to get a doctor closer to where I'm living now). Dr. Dapore is everything I hoped he would be. He is prime age for a doc - not too old and set in his ways, he is young enough to know about new technology and procedures. But he isn't too young so as to be inexperienced. He made me do the circus dance again and looked closely at my X-Rays. He let me ask him a zillion questions. He was very patient with me. He reassured me that I do not need the surgery now, and probably won't ever need it if I keep my back strong and flexible. He set me up with a physical therapy team in the same building where I'm learning a lot about and already feeling better about being proactive with my scoliosis. The rest of Dr. Dapore's staff is also excellent, and the building is top-notch. The waiting room is large with many options on where to sit and a skylight at the apex of the room. There's also a good variety of reading material from Highlights to Entertainment Weekly to the Dispatch. The ladies at the front desk even make an effort to memorize your name and pronounce it correctly. Plus, the two bathrooms in the front (bathrooms are my niche) are big and always clean. I would give Dr. Dapore 6 stars and a hug if I could, but alas, five will do.

Foot alignment done and then he worked on legs and hips to coordinate alignment to encourage…read morehealing of my foot. Office clean, neat. Dr. Kyle is friendly, professional, knowledgeable and explains what he does. Recommend this business.

Great new, clean office in a nice location. The doctors are very friendly and knowledgeable. I have…read morepersonally worked with Kyle and he has helped me with lower back pain and shoulder issues. He is always up to speed on the latest info and takes the time to explain how he is going to help you. He actively listens to you and takes as long as needed to address the problem areas. After my first visit my back pain subsided and after several visits its been almost non existent. Its great to have this facility nearby and to be run by doctors that care - for example after i had a weird neck pain that caused some numbness i was worried and about to go to the ER, I called Kyle and he called me back after-hours to talk me through it. It saved me from going to the ER and the next session we worked on it and it gave me the confidence I needed to get back into the gym.

Dr. Wurapa is an amazing surgeon. Compasssionate! Great at explaining the patients diagnosis and…read moreoptions. Technically awesome.