The office staff were friendly and helpful. They were courtesy and helped me feel comfortable…read more When I was checking in at the kiosk and had some issues Misty came and helped me out. I didn't have to wait long as the office is run efficiently. Dr Kovack has excellent bedside manner. He took the time to listen to my concerns and questions. He made recommendations after we had a good conversation. He clearly explained everything and let me know what to expect.

Dr Kovack is hands down the absolute best for shoulder, elbow & knee surgery! His office staff is…read morealso amazing!

This was the worst service I have ever had. Terrible patient care and it was a dirty facility! Go…read moresomewhere else. I did reach out to customer service and even they were a let down. More interested in protecting their inner circle than the patient.

6/10/2026: I was referred to Dr. Thomas in November 2025 following two previous foot surgeries, and…read moreit was clear that I required full reconstructions on both feet by an orthopedic foot surgeon. Dr. Thomas is exceptionally knowledgeable and an expert in his field. He clearly explained my issues and all available options. I have already undergone two complex surgeries with him and have another scheduled for July. Unlike many orthopedic experiences where long wait times are the norm, my experience here has been excellent. I have had post-operative appointments every two to three weeks since January, and I have only experienced one delay out of approximately twelve visits. Despite his busy schedule, Dr. Thomas never rushes my appointments and ensures all my questions and concerns are addressed. I also want to commend the office staff; This is a very busy office, everyone is professional and incredibly helpful. I cannot say enough good things about this practice. While my recovery journey has been long, I am so thankful for the exceptional care I have received. Carol Nye

So I broke my leg and I needed to see an Orthopedic right away and I didn't know where to go. My…read moremanager recommended this place and I am so happy that went with her recommendation. Soon as you walk in, there is someone waiting to greet you with a smile. Every time I have gone I didn't have to wait at all. If I went there early, they saw me early. I went to see Dr. Bull. He is amazing. He is super nice and takes his time to explain things to you. Parker, who is in the cast section, he is awesome. He takes his time to explain to you when he puts the cast on and/or cut the cast off of you. He is super friendly, always with a smile. I need therapy for my leg, and I decided to get therapy from here and the staffs are super nice and very accommodating to my time and need. The place is always nice and clean with professional staffs.

The worst experience ever with Dr Philbin. The practice is out for every cent imaginable…read more(constantly pushing to upsell unnecessary items that you can purchase on Amazon for a fraction of the price). Dr Philbin put pins in my foot that were not only unnecessary but also protruded into the flesh resulting in constant pain. At my follow up visit, the PA did not remove all the stitches in my foot resulting in an infection. I cannot stress strongly enough to avoid the practice! I recently had corrective surgery by a certified orthopedic surgeon who specializes in feet and ankles.

Dr. Thomas was my second opinion from another surgeon. He was friendly, informative and took the…read moretime and effort to make sure I understood my situation. I was very impressed with him and his staff. I have had many surgeries in my life, so I know a amazing surgeon when I see one. He's not just a surgeon, he's a human being that treats you like family. You may have to wait a little to see him, but that's because he cares about everyone of his patients. I do not want to leave out his incredible nurse Lydia. Thank you for always keeping me informed. Email her anytime and she gets back to you immediately. I got very lucky to have him and his staff take care of me. I suggest him for anything foot or ankle related. You will not be disappointed. Summer Fleming

Dr. McGowan and her staff were all amazing! They were very friendly and professional. She never…read moremade me feel rushed and was so caring and compassionate regarding my symptoms and injury. The treatment she prescribed has helped so much already. I highly recommend her, so much so that my husband is going to see her for a shoulder issue soon as well!

I'm not sure how or when I injured my shoulder, but whatever happened it has caused increased pain…read morefor over two months. Not only do I suffer daily pain with movement; I often awaken at night when I roll over on my shoulder. Then, of course because I'm awake, it's very difficult to get back to sleep. My wife has seen Dr. McGowan for shoulder pain she experienced for some time now and was sent to PT to see if that would help alleviate some of her pain. It was she who suggested that I see Dr. McGowan at the Lewis Center Medical Offices about my shoulder (sooner rather than later.) With my wife's prompting, and my increasing pain, despite my typical stubbornness I finally relented to see her about my shoulder. Surprisingly, when I called for an appointment, they were able to get me in very quickly; in just a matter of a couple of days. My wife had told me that Dr. McGowan takes a very proactive approach with her patients. At my appointment with her, I found this to be very true. She had x-rays taken of my shoulder while in her office, and gave a complete examination of my shoulder and arm. Without jumping to conclusions, she thought I might have injured my rotator cuff, but wanted more extensive testing done. So, she arranged an MRI of my shoulder. I was approved and Dr. McGowan had me scheduled for this imagining procedure to be performed within a week. The MRI was conducted at St. Ann's Hospital and the day after this procedure, her office called and wanted to make a followup appointment with Dr. McGowan. Again, quickly scheduled for the following week. Dr. Jacqueline Renee McGowan is a proactive doctor who gets things done in her practice, rather than waiting for them to happen or you worsen. All of the reception staff are friendly, helpful and willing to show you how to expedite your check in when using one of their tablets. Shayna, her tech is personable and will take you back to an office to go over medicines you are currently taking, and family history. The X-ray specialist in this office did everything she could to help ease my discomfort and pain during preliminary testing when I couldn't easily move my arm and shoulder in the positions needed for accurate pictures. If you are in need of a top-notch, professional, knowledgeable, yet personable, and caring Orthopedic Specialist, Dr. Jaqueline McGowan's practice in the Lewis Center area is where you should go.

A couple of years ago I suffered a back injury from an industrial accident. I took myself to the…read moreER, and what ensued was more than a year of specialists and doctors and hospital visits. My pain branched out to my entire right leg, parts of my left leg, my whole back, my neck, head and arms. In detail I saw a series of 3 orthopedic doctors, 2 neurologists, 2 neurosurgeons, 2 pain management doctors, and had 3 ER visits; all for my back pain. My entire back was imaged via X-ray and MRI. I was scanned from cranium to pelvis. Nothing was reported that even began to explain my problems. Nada. Zip... And so my diagnosis was ever changing between doctors. I was told I had anyhing that seemed to stick: Fibromyalgia, Pain Amplification Syndrome, Myofascial Pain and Disorder, Stretched Nerves, Degenerative Disc Disease, Depression Induced Pain, etc etc etc. With "diagnosis" in hand, I went through an accumulated total of 3 months of physical therapy, prescribed rest, acupuncture, dry needling, regimented stretching, chiropractic treatments, trigger point injections and massage, active release therapy, massage, TENS units, and a litany of medication. Every doctor I saw eventually gave up, stopped returning my calls, or offered me a handful of pills to shut me up. I am young, and I thought I would have to start collecting disability and live on pain meds. My back hurt all over, there was hardly anything I could do anymore. Sitting was painful, driving was unbearable, standing was far worse, and a good night's sleep was a fleeting memory. My leg hurt just like sciatica, starting first in the foot and working its way up. It would go into painful spasms and twitch, sending waves of pain all over my body. I developed neck pain and headaches, pain that radiated down my arms and numbed my fingers, and my heart began to have issues from all of the stress and lack of sleep. My hair was turning grey or falling out. My personal relationships suffered immensely. I couldn't live like that anymore, and seeing as how my other doctors were not helping me, I decided to try Prolotherapy. I was in luck because Dr. Parikh's office was relatively close to me. I visited Dr. Parikh's office in April of 2016 for my first session of Prolotherapy. I had done my research on Prolotherapy, and was already at ease with my decision because of the excellent communication I had with the doctor via Email prior to committing. Before treatment he did a very thorough exam, far more thorough than my initial evaluations with all the other doctors. Also, knowing that the doctor underwent this treatment himself and benefited from it was very reassuring. I am sure none of my other doctors would ever touch the pills or take the kind of injections they prescribed me! It wasn't until after the 4th session that I noticed a change in my pain. When I was once unable to walk around a store to buy groceries, I was buying food for myself, I was out on my land, pulling up 6ft+ plants and working on my truck again, up and down on my knees for short periods. I still didn't have the stamina I needed to keep this up, but this was obvious evidence of an improvement. It was after my 9th treatment that I started to see great strides in my recovery, every week I was improving little by little. By the 11th treatment I was finally able to move on from just prolotherapy to strength training and massage therapy, and I continue to improve through those two modalities. I still have a long road ahead, but thanks to Dr. Parikh and his treatments I feel confident that I will only have a short time left of dealing with my current level of pain - no longer does it feel like it will "last forever". Also, if my pain ever gets bad again, I am going straight back to Dr. Parikh. No other doctor I have been to has ever shown as much consideration for their patients well being as he has. If you hurt and are getting no answers, consider seeing Dr. Parikh.

Knowledgable staff and great program! My energy has increased and I lost a lot of inches. Check…read moreSean out