This was the worst service I have ever had. Terrible patient care and it was a dirty facility! Go…read moresomewhere else. I did reach out to customer service and even they were a let down. More interested in protecting their inner circle than the patient.

This place is hard to reach even when they are supposed to be open....no emergency contact number…read more...no one calls you back....problems getting me education on time

Do not expect them to answer the phone, even during business hours. The turnover here is high, I…read morehave never been greeted by the same front desk person twice. My doctor left the practice in April and was really excited to be leaving. I was in the hospital and called to reschedule my last appointment. They did not return my call for 2 months. When they finally rescheduled me, they did not tell me the office had moved. None of my confirmation emails or texts included the new address as a courtesy. There was nothing on the door of the old office stating they moved, I had to get on the website to find out. I called them 6 times while I was driving to the new office to let them know I was still coming. No one answered the phone. On their voicemail it still states the Bradenton ave office address first even though they don't see psych patients there. They would not honor my appointment time and did not even offer to reschedule me. I asked to speak with the office manager and she was the least compassionate healthcare worker I have ever met. She started yelling at me in the waiting room in front of other patients and told me to "be an adult and accept consequences of my actions", how professional and compassionate of her! I will never be back, I told my PCP never to refer patients here, and if you are reading reviews trying to find a new practice, please do not come to this one. It's a total waste of your time.

Please hire someone to answer your phone! I left 2 voicemails and sent an email before I talked to…read moresomeone at the end of day 2 just to schedule the appointment. Today I showed up for the appointment and called over a period of 10 minutes to let them know I was there. I left a message and eventually just left because no one contacted me. The Dr. is great! Front desk... not so great.

Easily accessible locations in Clintonville and Dublin and very accommodating with their schedule…read more The doctors here really care as well as the nurses who are very knowledgeable. I highly recommend them.

This Dr. Should be teacher other Doctors patient care. His bed side manner is top tier. He's…read morefriendly, he's funny, bust most importantly he's knowledgeable and talks to his patients like they are people. He educates his patients in a way that is effective. You truly leave feeling heard and seen. My 16 year old loves sports, unfortunately I don't think sports love her. Every year for the past 5 years she's broken or dislocated something. Dr. Ravindran has seen her for 3 of the 5 injuries and no one comes close to him on patient care. In fact yesterday we came from an appointment with another physician in ortho and it was horrible she was very mono tone no personality and my daughter felt she talked down to her. Today I'll be calling to get in with Dr Ravindran. We live well over an hour away and will happily drive to get scheduled with him and his team.

Dr. Ravindran has, over the last 10 years, seen myself and all of my children numerous times. He is…read moreprofessional, caring, knowledgeable, with an excellent bedside manner. He is proactive, effective, and sympathetic, keeping medical costs as low as possible, never ordering unnecessary tests or therapy routines. I have always been impressed with his ability to make you feel as if your his only patient, getting us back healthy to continue our work and sports. His clinic at Children's seems to be seamlessly run and I can without hesitation, recommend this Dr. to take care of your student athlete, getting them back safely and efficiently to their respective sports.

Dr. Blackwell and his team were incredible. I had to bring my 12 year old in after an ankle and…read moreknee injury yesterday. From the minute we walked into the Upper Arlington office, every single staff member was kind, professional, knowledgeable, and on time. My daughter kept nudging me to exclaim how "nice" each person was to her. Dr. Blackwell, his PA and Sam, who helped fit her with a knee brace, took great care of my daughter. I never felt anyone was in a hurry and they each took so much time to listen to and assess her thoroughly. As a doctor of physical therapy, I am acutely aware of how special this circumstance was and HIGHLY recommend Dr. Blackwell.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

The worst experience ever with Dr Philbin. The practice is out for every cent imaginable…read more(constantly pushing to upsell unnecessary items that you can purchase on Amazon for a fraction of the price). Dr Philbin put pins in my foot that were not only unnecessary but also protruded into the flesh resulting in constant pain. At my follow up visit, the PA did not remove all the stitches in my foot resulting in an infection. I cannot stress strongly enough to avoid the practice! I recently had corrective surgery by a certified orthopedic surgeon who specializes in feet and ankles.

Dr. Thomas was my second opinion from another surgeon. He was friendly, informative and took the…read moretime and effort to make sure I understood my situation. I was very impressed with him and his staff. I have had many surgeries in my life, so I know a amazing surgeon when I see one. He's not just a surgeon, he's a human being that treats you like family. You may have to wait a little to see him, but that's because he cares about everyone of his patients. I do not want to leave out his incredible nurse Lydia. Thank you for always keeping me informed. Email her anytime and she gets back to you immediately. I got very lucky to have him and his staff take care of me. I suggest him for anything foot or ankle related. You will not be disappointed. Summer Fleming

I'm so grateful to Dr. Jamie and her staff! I've visited here pregnant, I've brought a couple of my…read morebabies here, and I've come for standard back pains and Dr. Jamie was great at taking care of our needs! I definitely recommend her office.

I was charged for a service I did not receive, and when I inquired I was told a number of stories…read moreto defend the poor business practice and really just mistakes in healthcare. I understand the healthcare and insurance industry very well, and I was cheated. When I tried to file a claim to dispute the overcharge, the lead practitioner began to raise her voice, wouldn't stop talking, and started snorting at me when I said her statements were inaccurate and didn't make sense. I just don't think the holistic industry can afford poor business practice on top of a scientifically questionable reputation. I'll go to an MD next time.