I was born a very freckly person and the last time I had everything checked, I was super young…read more Thankfully, my primary care provider suggested I have my moles and freckles checked, just to be safe. I have some skin issues, including cancer, in my family history so I agreed and scheduled the appointment with the referred dermatologist. Upon scheduling, I really appreciated that the staff asked whether I preferred a male or female doctor. Knowing that my entire body was going to be examined with a magnifying glass, I opted to have a female doctor. Leading up to my appointment, I received a reminder in the mail, a call, and messages in my MyChart account. Loving all that outreach! I arrived to find a giant parking lot in the back of the building, which is where I was advised to enter the office. I got there and was immediately checked in, paid my copay, and took a seat in the waiting room. It was clean (even the restroom) and at first, I was a little nervous that I'd be waiting a while. There was a good number of patients waiting to be seen. No worries though, because I was taken back to a room right on time. The nurse was super friendly and explained the process to be while confirming my medications and whatnot. After changing into a gown, the doctor and nurse came in and began my exam. It went by very quickly, everyone was very professional, and I felt comfortable from start to finish. Questions were answered, and I was told that everything looked good... what a relief! I was told that I should be checked about every two years and that they would reach out to me to schedule when the time comes. Jeez, thanks for making this so easy for me! I definitely suggest being seen here if you're in need.

I found this dermatologist strictly by chance,I was suffering from wounds on my legs and my in home…read morenurse suggested Dr. Kaffenberger to me...I asked my wound care provider if she new him and she did, I asked for a referral and she did it. When he saw my wounds he diagnosed my condition and formed a game plan, he and I worked together for 2 1/2 years and finally got it under control. While working on my wounds Alopecia came into the picture so now we are working on this issue. Dr. Kaffenberger has always been patient and attentive, I never felt rushed in any of my visits. Dr. Kaffenberger and his staff have also been very supportive and helpful, I've never had a long wait to be seen, the office is always clean. When my prescriptions are priced beyond what I can afford the office works with manufacturers to get the price within reason or at no cost to me. I will recommend Ohio State Dermatologist West to anyone looking for a dermatologist. Thank you Dr. Kaffenberger

Dr. Orion was a Yale Professor/CV surgeon and did AAA surgery on me at the West Haven VA Medical…read moreCenter, in CT, in December 2017. I developed a large abdominal hernia from the surgery. She had no concern. About a year and a half later, My intestine got strangled in the hernia hole and blocked everything; stool and urine. I had to have hernia surgery in a difficult area and, to this day, have digestive GI complications. The hernia surgery was done at Yale Medical Center in New Haven, by another butcher they call: "Dr. D" If Orion was so great a surgeon, then why did she resign a professorship at Yale? Shortly after my surgery, about a year, She hightailed it to Ohio. If you search her in Ohio only, you will not find any mention of her Yale Tenure. Well, I guess veterans are "throw away" people in the eyes of Dr. Orion?

Total BS! She was demeaning to my spouse (the patient). Sent him home to die with hospice in…read moreJanuary (no referral). Said the patient was a poor prognosis and she wouldn't be operating. Cancelled two follow up appts without notice or rescheduling. He is still alive 7 months later, two successful surgeries at Cleveland Clinic, and good outlook. She is arrogant, condescending and worried about her numbers & insurance. How she has made it this far as a critical care physician, I do not know. Lacks bedside manner, empathy, and compassion for the patient and the family.

Charlie Bush was the best Cardiologist I ever had; and since I have been seen at both Cleveland…read moreClinic and The Mayo Clinic, that placed him in very lofty company. He was my primary cardiologist for over 35 years and his knowledge and skill were only surpassed by his dedication and caring. I was so sad to see him retire and then to learn of his passing away. Not only Charlie but his staff were all exceptional.

This clinic is very poorly run. The nurse doesn't returns calls promptly. I called at 8am and still…read moreno word in the afternoon. The wait time to see the doctor is terrible!!! The doctor is good, but there are plenty of other doctor offices out there that are run better.

My rheumatologist referred me here to try acupuncture in the hopes that it would relieve some pain…read moreI have in my back. I had heard a lot about acupuncture as an alternative to medicine so I was totally game to try it out. Before I dive into the details, I want to clarify that my review is for the office, not the doctor. That's for a different review and a different listing. Now, this building is located right off Kenny Rd. near several other medical buildings. Parking can be a little tight due to the small lots and the several buildings that use them, so just be prepared. You may end up walking a little bit. When you enter you'll notice a small area with a window where you can check in by putting down your name. To the right you'll find a small waiting area with chairs, couches, water, and the typical magazines. This place is a bit of a maze. Depending on what your appointment is for they will direct you to wait in different waiting areas. I always go straight to the back where there are a few couches and a bathroom. The acupuncture rooms are interesting. The entire office is really dated, and it shows the most when you're assigned and waiting in a room. The walls are also very thin, which is my biggest complaint. It's difficult to relax with needles in your body when you can hear everything from the patient's medical history next door to the staff laughing and traveling throughout. There is also a good bit of light pollution, which again can be very annoying when you're trying to relax in a somewhat dark room. This is caused by the windows at the top of the walls in the rooms. If the light is on in the room next to yours, it will shine into your room. My last little complaint is the call reminders regarding your appointments. I kept showing up when the reminder told me to, only to wait 20-30 minutes to be seen. After asking what the problem was, the receptionist informed me that their call software does that on purpose to ensure you arrive on time. Woof! The entire time I was coming 15-20 earlier then I needed to. The staff is somewhat friendly, and the place is clean but the other reviews on this page do not surprise me. Could it be better? Definitely! Is it one-star worthy, I don't think so. I'll stick with a solid three.

I went to see Dr. Kanodia at this practice. At first I was so excited because I have received very…read morepositive referrals for this practice. When I went I thought the facility was very nice and the staff seemed very attentive and kind. Kr. Kanodia was very nice. After looking at my new patient forms he decided to forego the exam in favor of using the hour to discuss my health history. I was impressed because most of the doctors I had seen up to this point didn't really care about my health history and didn't really want to talk anything beyond the current symptom they could throw a pill at. So at the end of the session Dr. Kanodia's advise was to go buy a diet book and try the diet for 4 weeks and then come back and see him. I beg your pardon? I asked for some clarification as to why he was suggesting this and he told me I probably had yeast in my head and this diet would help get it under control. Now, I have spent the last 3 years of my life trying to let go of the "diet" mentality because it has been a huge source of problem for me, so for that reason and other I had a panic attack right there in his office. This may seem trivial to you but for me this is a very big deal. I got myself together and explained why I couldn't just put myself on another extreme diet. Basically, he talked me into reading the book. I did and man, way extreme. A few days after finishing the chapters he recommended I decided that suggesting such an extreme change for someone who clearly has an issue with dieting based on ZERO exam or bloodwork data is a failure on Dr. Kanodia's part. I decided that I do not need to go see yet another doctor who is going to guess at what is wrong with me without ever trying to find at least marginal proof that a course of action is a sound one for the situation. If it's yeast fine, show me some data that will at least show it is a possibility. Do SOMETHING scientific. Anyway, nothing personal against Dr. Kanodia but I felt like his methods, while much nicer and more customer service oriented then your standard MD visit, still left much to be desired. So I canceled my follow up appointment and wrote a letter to Dr. Kanodia letting him know that I couldn't follow his diet. He was very nice. Then the bill came. WOW! super expensive for that hour. I couldn't afford to pay it right away and my Insurance didn't cover it (hadn't met my deductible yet.) So I did what I could and started to pay $5 a month until I can either A. get a chunk of money and pay it off, or B. pay monthly until it's paid off. Imagine my surprise when I got a letter from a collection agency trying to collect on the debt, especially since the debt letter has the original balance not the most recent balance after OSU has cashed all of the checks I sent. When I called the collector to inquire about the bill I discovered then that the office had also billed me for the appointment I canceled (long before the appointment date through their online system.) So, in short I started out with very high hopes and expectations based on what I had been told about their practice. I was extremely disappointed. I will of course be disputing the second billing, and will continue to pay on my current bill, but I can bring myself to go back there. I loved the idea of the functional medicine, I think that attitude is right on the money, but so far they have only shown me that this practice is just like every other, at least where treating me is concerned, except for the fact that they charge more for an hour than most and they send to collections faster than others. If yo decide to go see the docs here maybe you will have a better experience than I did, good luck and I hope it works for you.

Dr. Weber is one of the most compassionate doctors I have ever met. He truly cares about me and my…read morehealth and always makes time to explain things and answer any questions.

About your average urgent care place, which is to say, expect little. I got there on a Sunday…read moreafternoon and the wait was maybe 15 minutes which isn't too bad. The front desk person wasn't the most friendly, but then again I was in a lot of pain. My major issue with the visit was the doctor. He was both unprofessional and a bit unhelpful. After looking at my eye, he said to the medical assistant something along the lines of "look how big [the ulcer] is, you can see it without the magnifying device." Yeah, really cool. English was also his second language. I could understand him perfectly but he kept giving me the wrong directions while he was flushing out my eye. He would tell me to look at the floor and then immediately correct himself, and tell me to look straight ahead of me. This was concerning as having your eye flushed out is a bit stressful. When I got a diagnosis, I had a lot of questions (I basically couldn't see out of on eye and was in a lot of pain). Like, would my vision return? A pretty important question, I think. He just never gave me a straight answer. I understand he wasn't a specialist, but at that point he should have just told me he didn't know and sent me to a specialist immediately. He told me to see a specialist in 2-3 days if it hadn't improved and gave me some eyedrops. The medical assistant (I think she was a MA) was actually very empathic and took the time to answer my question. My major issue, was that the doctor's diagnosis created a sense of panic, and I left feeling panicked because I didn't know how serious the issue was or if it was being adequately treated. I ended up going to an eye doctor the next day, and even she referred me to a cornea specialist (who agreed to see me immediately--so that gives you a sense of the urgency of the problem). That specialist discontinued the eye drops I had been using, and started me on three new eye drops. She proceeded to schedule follow appointments in two days and one week. Overall, they didn't do any damage. But aside from getting a diagnosis (and the contact out of my eye), they didn't do anything of value. The moral of the story is don't sleep in your contacts, and when you can't see out of one eye, just go to the ER.

I honestly cannot remember the last time I had such a disappointing experience at a healthcare…read morefacility. I would strongly recommend thinking twice before coming to this location, especially if you are actually sick and need medical attention. I spent the entire day feeling terrible, with a fever, congestion, and respiratory symptoms. At exactly 5:43 PM, I called to make an appointment because I didn't want to spend hours sitting in a waiting room while feeling sick. They scheduled me for 7:30 PM. During that call, I specifically explained that most nearby CVS pharmacies close at 8 PM and that I was concerned about getting medication after my appointment. I was reassured that there were other pharmacies available, so I trusted them and decided to go. I arrived at 7:20 PM, ten minutes early. Around 7:35 PM, a staff member started taking my information. They asked for my height and weight without actually checking either. Then I was taken into an examination room, where they asked about my symptoms, checked my blood pressure and temperature, and collected additional information. I explained again that I had been feeling awful all day and was hoping to get everything done as quickly as reasonably possible because I needed to get medication before the pharmacies closed. The staff member showed me a list of pharmacies that supposedly stayed open later. The problem? Every single one was in Dublin, and they closed at 9 PM. Seriously, how does that make sense? I'm sitting there with a fever, exhausted, living alone, and feeling too sick to be driving around Columbus. Did anyone actually think about how realistic it was to expect someone in my condition to drive all the way to Dublin for medication? Around 7:50 PM, the same staff member returned, collected a throat swab, and told me it would take approximately 10 minutes to get the results. Well, 10 minutes passed. Then 20. Then 30. Then 40. Nobody came back. Nobody explained anything. Nobody gave me an update. And most importantly, I still hadn't seen a medical provider. I eventually opened the door and asked another employee what was going on. I explained that I had been waiting for a long time without hearing anything. She said she would check. I went back inside and waited approximately another 15 minutes. Still nothing. At exactly 8:46 PM, I finally decided to leave. Think about that. I had a scheduled appointment for 7:30 PM, arrived early, and left at 8:46 PM without ever being examined by a medical provider. No test results, no diagnosis, no prescription, no treatment plan, absolutely nothing. When I went to the front desk to explain that I was leaving, their response was that they had too many patients. I'm sorry, but how is that my responsibility? If you know you have more patients than your providers can handle, why are you scheduling appointments you cannot reasonably accommodate? Why not communicate the delay? Why leave sick people sitting alone in examination rooms without any information? And then came the part that really bothered me. I was told that if I left, I might still be charged because they had already performed a test. Are you serious? I never received the results of that test. I never spoke to a medical provider. I never received a diagnosis or any medical guidance. I walked out feeling just as miserable as when I arrived, and now I'm supposed to worry about being charged for an incomplete visit? I completely understand that healthcare facilities get busy. I understand that emergencies happen and that sometimes patients have to wait. But there is a huge difference between an understandable delay and a complete lack of organization, communication, and consideration. What bothers me most is that I did everything I was supposed to do. I called ahead, scheduled an appointment, arrived early, explained my concerns about pharmacy hours, and waited patiently. In return, I received no meaningful medical attention. I genuinely hope the owner or someone in upper management reads this because the way this location handled my visit was unacceptable. Patients are not just names on a schedule. We are people who come to these facilities because we don't feel well and need help. If your staffing cannot support your appointment schedule, fix the scheduling. If patients are going to experience significant delays, communicate with them. And if someone leaves without ever seeing a provider, at least have the professionalism to explain what services were actually performed and why they might be charged. I left at 8:46 PM, still sick, frustrated, without medication, and without answers. Even the pharmacies they suggested in Dublin were about to close. Based on my experience, I would absolutely not recommend this urgent care location to anyone who needs timely medical attention. What should have been a straightforward medical visit turned into a complete waste of time when I was already feeling terrible.

Parking is easy. Park in the safe auto lot. Bring ticket with you to validate before you leave…read more Just makes it easier. Take elevator in garage to level 2 there is a pedestrian bridge to Ross. Tip: You can access Rhodes from Ross but its quicker to get off at level one and walk outside. I was going to Rhodes. Check in is easy. Turn right at the info booth and you will see the registration room. They will log you in and then walk you to your next floor or department for your procedure. You kind of feel like you have your own tour guide. Waiting rooms were clean. They had reclining seats in some of them. The secretary at endoscopy was not at her station for five minutes and people who came in after me then got checked in before me Found that irritating. Plus they just left my stickers on her desk... for all to see. pretty sure that is a HIPPA violation. I didnt like my stickers abandoned on an empty desk. The person scheduled in front of me was late so I got a room 45 min early! Yay me. Tip: always get to these appt times promptly or early.... That person is going to be sad they were late. Staff was great. I need filtered IVs due to a heart condition and that was available and checked on by both anesthesia and my surgeon/doctor. Felt my heart safety was very well cared for. Procedure was explained thoroughly. Dr Hooper was personable, and answered any questions I had thoroughly without rushing or making me feel silly for having questions. Procedure went smoothly. Seems cancer free, thats a good thing. Now just waiting on stomach biopsies. If you ever need a thorough, competent and kind doctor to determine if you have ulcers/stomach cancer... I highly recommend Alexander Hooper at OSU.

Going on 8 hours waiting to be seen in the ER. Came from Dayton for this. Wife has gangrene in her…read morefoot and been waiting for 8 hours. Gotten worse since we've been here. I went back to the front desk to plead for my wife. The male nurse at the desk told me that's the way it is and I could go somewhere else. Didn't like his answer, so I found another triage nurse. She seem a little more understanding and said they would send a nurse into the waiting room to look at my wife's foot. Never came in. The absolute worst ER I have ever been to. I never thought to look at yelp for reviews. I came here , while sitting in the ER. For 8 hours. Also watched a number of tweekers and people with sniffles go back before we did. My wife has been coming to OSU for the last 2 years. She has CHF and kidney disease. To get treated like this is a tragedy If anyone from OSU would like to call and discuss the poor service. 937 765 7279