I had Dr. Chen give me acupuncture about 5 years ago and it helped me so much. I am now looking to…read moremake another appointment for more relief. I had my surgery on my neck and his acupuncture helped me tremendously.

Have been a patient of Dr Chens for the past 19 years. For many of those years, they were for…read moreweekly acupuncture appts but also for general medical purposes. He is a very kind, compassionate, and intelligent man. My entire family sees him and has become an integral part of our lives.

Though in my first appointment with Dr. Toohey, I was impressed and happy to have found her, things…read morehave gone down hill it seems. I had an 8:45 AM telehealth appointment for an important prescription refill that I need to function, but Dr. Toohey was over 10 minutes late, which I didn't mind as I know she is busy. But because of her delay, I had to start driving to work. When she finally joined, and despite me saying "One second I'm pulling over right now", she immediately said we couldn't proceed because I was driving, ignored me, and abruptly ended the call within 10 seconds of joining - with 0 patience or willing to listen or care. It was very hurtful. When I reached out via message to ask what just happened and that I am pulled over now and ready, she responded by terminating me as a patient via letter. Her attitude throughout was condescending, rude, and disrespectful. This is not how healthcare professionals should treat patients, and I would not recommend her to anyone seeking any shred of empathy or care from a provider.

Dr. Toohey was my first PCP since I was a little kid, and she has done a great job of making me…read morefeel comfortable and at ease when I come in for my Checkups. She wasn't in a rush to get me in and get me out, and took the time to get to know me and my medical history a bit before going into any sort of next steps and what not. I think I've found a solid PCP to go to for the foreseeable future.

I went to the ER on August 15 2026. I was left in the lobby for 2 hours with no Tylenol as I had…read morejust left a horrible car accident with a concussion! One of the nurses rolled her eyes when asked to give out hot towels... Lastly when I was asked to be discharged one of the nurses said they were understaffed when there were staff everywhere. The lobby barely had any people. They finally gave me my chest scan when I begged 5 times to leave. To my surprise every result came back normal! Why would I stay in the hospital for 6 hours if my results came back normal? This sort of treatment is lazy and as a hard working black woman I don't appreciate this type of behavior!

I've been with Ohio health for several years and had a MyChart for several years and have never…read morebeen able to communicate with my doctor on it.. just recently after working a 12-hour days in a row they were calling me and I had to communicate with them and I even put in the MyChart to please make it so that I can communicate with my doctor because every time I'd go to send a message it said I wasn't able to send a message to anybody.. so I begged and begged and begged in one of the technical areas to please fix the problem so I can communicate with my doctor.. nobody replied nobody cared.. my doctor kept calling me throughout the whole day and because I was on the phone for 12 hours I couldn't communicate with her so I tried again the very next day to communicate with her on my chart I wasn't able to.. I then try to get to communicate the following day and begged and begged and begged at the technical assistant would fix this.. it still wasn't fixed.. this is what they say on their MyChart..."Communicate with your doctor, get answers to your medical questions from the comfort of your own home, access your test results.". This is a complete lie.. they put me in the worst position here I couldn't even communicate with my doctor and I begged and I begged and I begged please make it so that I can send a message to my doctor on my chart.. they completely ignored me.. nobody replied nobody even cared.. find me what I did was said take my whole MyChart down I will never use it again completely remove the whole thing I will never use your service again and now I will have to call in for everything and I will never be able to use a service that they supposedly provided for me when I needed to communicate with my doctor the most important things I couldn't even get communication to her when she kept calling and calling and calling and I couldn't get to the phone because I'm working... How dare you create a system that's supposed to streamline communication and not allow a very important communication to be given to my doctor when she's calling me.. after I begged and I begged and I begged for you to fix it.. clearly the IT department should be replaced. I even submitted requests in the MyChart for technical assistance and it was completely ignored!

Firstly, Dr. Melissa Harrold's medical practice is located at Worthington Internal Medicine, 55…read moreCaren Avenue, Suite 170, Worthington, OH 43085. The phone number is (614) 846-1527. Melissa practices with Dr. Trish Toohey (both are superstars). What's central about this review, however, is that Melissa Harrold is a topnotch physician, who actually listens, provides suggestions, and then continues to listen. In this crazy world of cattle-prodding patients through medical offices to maintain cost margins, Dr. Melissa Harrold fundamentally aims to treat people. To this end, she's the real deal, hence the reason I typed out this recommendation.

I have been a patient with this practice for over two and a half years, since moving to Columbus…read more This past week, I received a poorly written, abrasive letter telling me that my relationship with this practice is being terminated due to multiple no shows and cancellations. This came out of the blue. I have not had an appointment in the last six months, nor did I receive a phone call or any type of correspondence prior to this letter. I called this morning to ask about the letter. I spoke with their office manager, Nick who couldn't explain why I received the letter - nor did he apologize. He said it was their discretion to send the letter and couldn't tell me when I missed an appointment or had a cancellation. I have never been treated this way, especially by a physician's practice. It's just so disappointing.

I admit it. I have lived in Columbus for 10 years and it took me 8 to commit to a primary care…read moredoctor, mostly because my insurance company made me. I found Dr. Sharma on recommendation from a friend. I'm rarely sick, so I don't see him much, but he is always very competent, efficient and pretty darn funny during my annual physical. Like him bunches. The building on Neil is easy to get to, they have convenient hours and insurance stuff is never a hassle. Like taking your car in to get fixed, something you don't want to do it, but this place makes it not so bad.

Dr. Davis. He help me with my high blood pressure. My blood pressure is lot lower now. Thank you…read moreDoctor Davis. He really care & he always listens me. Has Staff is really cares.

I love Dr Davis I think he is a great doctor ! He cares about your health ! I am glad he is my…read moredoctor

I've been going here for all my minor medical needs for about 2 years now and I love it! I've never…read morefound a better doctor than Dr.Toohey, and I've seen alot of doctors! First of all they have pretty decent hours that work well with my weird work schedule and are very good about getting you in right away. Sometimes they are even able to offer same day appointments which is great. Second, I highly recommend Dr.Toohey because of how awesome she has been. I went to her for stomach issues (which she solved) and she also fixed my headaches! I've had headaches for probably 8 years and no doctor has ever really tried to help me, and Dr.Toohey fixed it with one visit! For that alone, I will love her forever!! She's also good for other medical problems too, but anyone who can stop the crazy pain in my head wins my heart. So if anyone needs a good general practitioner, I highly recommend Dr.Toohey at Arlington Primary Care!

They scheduled the 1 year old visit for just before his first birthday. I thought that was fine but…read moreapparently they can't do the 1 year shots until after his first birthday. Frustrating but oh well. So now we have to schedule another appointment in 2 weeks. Show up to that appointment as scheduled and the doctor isn't there to sign the order until an HOUR after the scheduled appointment time. So they said I could wait for an hour with my toddler and baby or I could leave. I'll never be back. How do you screw up scheduling 2 appointments in a row? Also when our main pediatrician was out of town we were scheduled with another doctor that was clearly not a pediatrician and told us to stop scheduling with her. I was like, this is were the front desk scheduled us. We don't want to see you either.... Often the nurses can't get the head circumference or just skipped measuring height altogether. We stuck it out for a year but that office is not a great place. We will never be back.

I have visited these offices twice, and the staff has always been friendly and attentive. They have…read moreare smiling and kind to everyone who arrives for their appointment and are prompt at getting everyone checked in. Currently, they are going through some renovations, so it is kind of a mess at the moment, but once finished, I think it's going to make this place really stellar. I generally meet with a Nurse Practitioner and she is very thorough and attentive to my concerns. The lab staff and quick and efficient and I've never had any issues! There is parking in the back, so don't worry about finding a spot on High St. Since it is so centrally located, students, you can just walk or take COTA. I definitely recommend this place. They really do take good care of their patients, and people who are more regular than I am, I could tell they remembered them and kept up on conversation about their lives. It's a nice feeling when going to the 'doc.

I've been seeing Dr. Lawrence here for a couple of years now, and I've been nothing but happy with…read morethe care I've received. She's patient, she listens, she's non-judgmental (I don't get that a lot as a fat patient) and she's more than willing to work with me on healthcare needs and goals instead of jamming prescriptions and diagnoses down my throat. (Can you tell I've had less than stellar doctors before? XD) The staff, from front desk people to nurses and social workers, is always friendly and professional, they're usually running on time or within perfectly acceptable ranges, and they're even good at drawing blood from my temperamental veins. I'd definitely recommend this place to anyone needing a new primary care person.

I've been taking my daughter to see Dr. Bates for the past year since my daughter was born. I've…read morebeen very happy with Dr. Bates. She always takes plenty of time to answer all of my questions and address my concerns. This is a pretty small office. I've found it easy to schedule appointments both for sick visits as well as regular check ups. I haven't had the opportunity to see any of the other doctors except over the phone when I've called the on-call doctor. I've found the nurses and office staff to be very helpful and pleasant as well.

About your average urgent care place, which is to say, expect little. I got there on a Sunday…read moreafternoon and the wait was maybe 15 minutes which isn't too bad. The front desk person wasn't the most friendly, but then again I was in a lot of pain. My major issue with the visit was the doctor. He was both unprofessional and a bit unhelpful. After looking at my eye, he said to the medical assistant something along the lines of "look how big [the ulcer] is, you can see it without the magnifying device." Yeah, really cool. English was also his second language. I could understand him perfectly but he kept giving me the wrong directions while he was flushing out my eye. He would tell me to look at the floor and then immediately correct himself, and tell me to look straight ahead of me. This was concerning as having your eye flushed out is a bit stressful. When I got a diagnosis, I had a lot of questions (I basically couldn't see out of on eye and was in a lot of pain). Like, would my vision return? A pretty important question, I think. He just never gave me a straight answer. I understand he wasn't a specialist, but at that point he should have just told me he didn't know and sent me to a specialist immediately. He told me to see a specialist in 2-3 days if it hadn't improved and gave me some eyedrops. The medical assistant (I think she was a MA) was actually very empathic and took the time to answer my question. My major issue, was that the doctor's diagnosis created a sense of panic, and I left feeling panicked because I didn't know how serious the issue was or if it was being adequately treated. I ended up going to an eye doctor the next day, and even she referred me to a cornea specialist (who agreed to see me immediately--so that gives you a sense of the urgency of the problem). That specialist discontinued the eye drops I had been using, and started me on three new eye drops. She proceeded to schedule follow appointments in two days and one week. Overall, they didn't do any damage. But aside from getting a diagnosis (and the contact out of my eye), they didn't do anything of value. The moral of the story is don't sleep in your contacts, and when you can't see out of one eye, just go to the ER.

Pretty standard urgent care. Clean and the reception/nurses were very friendly. It went quick and…read morethey seemed to care. The Dr we saw though was not very friendly. She was almost passive aggressive and seemed annoyed we came to an urgent care facility. Didn't discuss any results of the test they ran and basically just shoved us off to the ER.