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Grandview Family Practice

2.6 (5 reviews)
Closed • Closed

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Toohey Patricia MD

Toohey Patricia MD

3.3(3 reviews)
1.0 mi

Though in my first appointment with Dr. Toohey, I was impressed and happy to have found her, things…read morehave gone down hill it seems. I had an 8:45 AM telehealth appointment for an important prescription refill that I need to function, but Dr. Toohey was over 10 minutes late, which I didn't mind as I know she is busy. But because of her delay, I had to start driving to work. When she finally joined, and despite me saying "One second I'm pulling over right now", she immediately said we couldn't proceed because I was driving, ignored me, and abruptly ended the call within 10 seconds of joining - with 0 patience or willing to listen or care. It was very hurtful. When I reached out via message to ask what just happened and that I am pulled over now and ready, she responded by terminating me as a patient via letter. Her attitude throughout was condescending, rude, and disrespectful. This is not how healthcare professionals should treat patients, and I would not recommend her to anyone seeking any shred of empathy or care from a provider.

Dr. Toohey was my first PCP since I was a little kid, and she has done a great job of making me…read morefeel comfortable and at ease when I come in for my Checkups. She wasn't in a rush to get me in and get me out, and took the time to get to know me and my medical history a bit before going into any sort of next steps and what not. I think I've found a solid PCP to go to for the foreseeable future.

OhioHealth Primary Care Physicians - OhioHealth Primary Care Physicians

OhioHealth Primary Care Physicians

3.5(8 reviews)
3.2 mi•Downtown

I've been with Ohio health for several years and had a MyChart for several years and have never…read morebeen able to communicate with my doctor on it.. just recently after working a 12-hour days in a row they were calling me and I had to communicate with them and I even put in the MyChart to please make it so that I can communicate with my doctor because every time I'd go to send a message it said I wasn't able to send a message to anybody.. so I begged and begged and begged in one of the technical areas to please fix the problem so I can communicate with my doctor.. nobody replied nobody cared.. my doctor kept calling me throughout the whole day and because I was on the phone for 12 hours I couldn't communicate with her so I tried again the very next day to communicate with her on my chart I wasn't able to.. I then try to get to communicate the following day and begged and begged and begged at the technical assistant would fix this.. it still wasn't fixed.. this is what they say on their MyChart..."Communicate with your doctor, get answers to your medical questions from the comfort of your own home, access your test results.". This is a complete lie.. they put me in the worst position here I couldn't even communicate with my doctor and I begged and I begged and I begged please make it so that I can send a message to my doctor on my chart.. they completely ignored me.. nobody replied nobody even cared.. find me what I did was said take my whole MyChart down I will never use it again completely remove the whole thing I will never use your service again and now I will have to call in for everything and I will never be able to use a service that they supposedly provided for me when I needed to communicate with my doctor the most important things I couldn't even get communication to her when she kept calling and calling and calling and I couldn't get to the phone because I'm working... How dare you create a system that's supposed to streamline communication and not allow a very important communication to be given to my doctor when she's calling me.. after I begged and I begged and I begged for you to fix it.. clearly the IT department should be replaced. I even submitted requests in the MyChart for technical assistance and it was completely ignored!

I needed a new PCP and Shannon Codispoti is an excellent choice. I had to change after I finished…read moreCancer treatment. Dr Codispoti is thorough and very knowledgeable. She is a wonderful listener and prior to meeting me, she reviewed my medical history and has provided valuable care. Dr Codispoti is the best!

Thomas E Rardin Family Practice Center

Thomas E Rardin Family Practice Center

3.3(6 reviews)
2.4 mi•University District

They scheduled the 1 year old visit for just before his first birthday. I thought that was fine but…read moreapparently they can't do the 1 year shots until after his first birthday. Frustrating but oh well. So now we have to schedule another appointment in 2 weeks. Show up to that appointment as scheduled and the doctor isn't there to sign the order until an HOUR after the scheduled appointment time. So they said I could wait for an hour with my toddler and baby or I could leave. I'll never be back. How do you screw up scheduling 2 appointments in a row? Also when our main pediatrician was out of town we were scheduled with another doctor that was clearly not a pediatrician and told us to stop scheduling with her. I was like, this is were the front desk scheduled us. We don't want to see you either.... Often the nurses can't get the head circumference or just skipped measuring height altogether. We stuck it out for a year but that office is not a great place. We will never be back.

I have visited these offices twice, and the staff has always been friendly and attentive. They have…read moreare smiling and kind to everyone who arrives for their appointment and are prompt at getting everyone checked in. Currently, they are going through some renovations, so it is kind of a mess at the moment, but once finished, I think it's going to make this place really stellar. I generally meet with a Nurse Practitioner and she is very thorough and attentive to my concerns. The lab staff and quick and efficient and I've never had any issues! There is parking in the back, so don't worry about finding a spot on High St. Since it is so centrally located, students, you can just walk or take COTA. I definitely recommend this place. They really do take good care of their patients, and people who are more regular than I am, I could tell they remembered them and kept up on conversation about their lives. It's a nice feeling when going to the 'doc.

OhioHealth Urgent Care - Grandview - My "free" covid test.

OhioHealth Urgent Care - Grandview

2.3(7 reviews)
1.1 mi

Pretty standard urgent care. Clean and the reception/nurses were very friendly. It went quick and…read morethey seemed to care. The Dr we saw though was not very friendly. She was almost passive aggressive and seemed annoyed we came to an urgent care facility. Didn't discuss any results of the test they ran and basically just shoved us off to the ER.

About your average urgent care place, which is to say, expect little. I got there on a Sunday…read moreafternoon and the wait was maybe 15 minutes which isn't too bad. The front desk person wasn't the most friendly, but then again I was in a lot of pain. My major issue with the visit was the doctor. He was both unprofessional and a bit unhelpful. After looking at my eye, he said to the medical assistant something along the lines of "look how big [the ulcer] is, you can see it without the magnifying device." Yeah, really cool. English was also his second language. I could understand him perfectly but he kept giving me the wrong directions while he was flushing out my eye. He would tell me to look at the floor and then immediately correct himself, and tell me to look straight ahead of me. This was concerning as having your eye flushed out is a bit stressful. When I got a diagnosis, I had a lot of questions (I basically couldn't see out of on eye and was in a lot of pain). Like, would my vision return? A pretty important question, I think. He just never gave me a straight answer. I understand he wasn't a specialist, but at that point he should have just told me he didn't know and sent me to a specialist immediately. He told me to see a specialist in 2-3 days if it hadn't improved and gave me some eyedrops. The medical assistant (I think she was a MA) was actually very empathic and took the time to answer my question. My major issue, was that the doctor's diagnosis created a sense of panic, and I left feeling panicked because I didn't know how serious the issue was or if it was being adequately treated. I ended up going to an eye doctor the next day, and even she referred me to a cornea specialist (who agreed to see me immediately--so that gives you a sense of the urgency of the problem). That specialist discontinued the eye drops I had been using, and started me on three new eye drops. She proceeded to schedule follow appointments in two days and one week. Overall, they didn't do any damage. But aside from getting a diagnosis (and the contact out of my eye), they didn't do anything of value. The moral of the story is don't sleep in your contacts, and when you can't see out of one eye, just go to the ER.

Grandview Family Practice - familydr - Updated May 2026

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