First visit to check my blurry eye issue. Was the first client to check in and was told I was the…read morefirst patient. Then another person came in a was taken back before me?? Then I did finally get called back and the young lady did all her testing, she was really nice. Then she left and said the doctor would be in. well I waited and waited. Then she came back in to take me to another room for another test. Afterwards she said the doctor would be in soon. And I waited and waited. Finally came in about a 90 minutes after my appointment. Seemed nice enough but for a first appointment was quite a bit of waiting. I will go back if needed, but will plan accordingly for I can take my phone in while I wait. lol

Dr. Katz went above and beyond the call of duty for my dad's eye surgery…read more He took an issue that was out of his hands and made it his problem to solve, staying extra late to accommodate my father. We have great trust in him in his professional abilities and enjoy his engaging personality too! I can't think of a doctor I would have trusted more with my dad's health.

Dr Kegler is the best. I have been going to him for years. i feel confident that I'm getting the…read morebest care.

Had thorough exam with Dr Kegler's assistant who was incredibly friendly and helpful. I found her…read morerecommendations and suggestions honest and extremely beneficial to me. My visit with Dr. Kegler himself was also very informative. 'Apparently' you're supposed to throw away your disposable contact lenses rather than using them for months on end as protein building and infection can occur. Who'd have thought??!! Guess I should stick with the professionals rather than going with the if-it-doesn't-hurt-it's-okay approach from now on.

Terrible communication from office staff and flaky doctors. I had to reschedule because no one…read morebothered to tell me until one week before my appt that my doctor switched offices to a different city (same practice though) and they wouldn't honor my appointment time even if I travelled to the new office. Then, after rescheduling and waiting weeks for that appointment, I got another call less than one week before my rescheduled appointment informing me that my doctor decided to take time off. When I called to reschedule the receptionist literally said "yeah, that doctor takes a lot of time off in the summer." Next available appointment is two months from now after I've already been pushed off for months and I have no guarantee he'll actually show up to that one either. This has happened multiple times with this doctor and this practice. I've been asked to see his associates more than once due to his frequent cancellations. 100% do not recommend. Family life comes first, always, but the disregard this practice and its doctors has for patients is astounding. Good doctors are a dime a dozen. Don't waste your time or money on this practice.

I have been going here for twenty-five years and have NEVER had a bad experience. Dr's Whitaker and…read moreRogers have always gone above and beyond for all my surgeries! Yes, they are a busy office. This is because they are great at what they do.

The eye exam was top notch, but purchasing glasses is a tough go. The selection of frames is not…read moregreat. It was suggested to me that they would order a few frames for me to choose from, but somehow, the frames never got ordered. It took two phone calls and two weeks for me to learn this. Now I am looking at having going back three more time to actually get glasses. It will take more than a month more to get glasses. Not good customer service.

Really liked the place and hours. Could tell the staff treated new and returning customers with a…read morelot of care and friendliness. Would recommend

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

It's clean friendly & Professional. Easy location to get to downtown. Parking across the street.read more

If I had a say in my mother in law's care, it would be to not use this office for anything.. ever…read more While the front desk and staff are nice and doing the best they can, it's absolutely ridiculous that you schedule an appointment and have to wait HOURS to see the doctor. Show up for your appt early, wait an hour+ to see a nurse, then wait another 2+ hours to see the doctor who leaves a lot to be desired. His "beside" manner is atrocious. While I get he's a doctor, he talks to patients like they are total idiots and beneath him. If you need an eye specialist I'd recommend finding someone else - unless you're into waiting HOURS at your appointment and being talked to like you're dumb.

Blind By Derick…read more Robert Derick and vitreous retinal surgeon, Doctor Dino Klisovic implanted the BAERVELDT glaucoma implant. (Dr Klisovic is the finest surgeon in Columbus). One day after the implantation my appointment with Dr Klisovic said , I was doing so well I did not need to come back. My pressures were. 10 and I was seeing perfectly out of both eyes. Next, I had to meet with Dr. Derick,a few days later.. At the appointment my vision was even better when tested by his nurse. My nightmare: Dr. Derick wanted to trim the suture that controlled the flow of vitreous, but not to sever the suture. My wife warned him if he cut the suture I could go blind. This foolish man cut the suture and said I would be fine. 12 hours later my eye pressure was "0", and I was blind. I remain blind two years later almost to the day. Doctors in Columbus and at Duke University confirmed Dr. Derick made me blind

I accompanied my elderly aunt to her appointment with Dr. Derick on 7-29. She had been extremely…read moreapprehensive about returning for her second follow up appointment due to her initial follow up visit not going well. She had expected to be seen by Dr. Derick after her surgery the prior day but was passed off to two very young people who stated they were doctors and had my aunt angry, confused and afraid to return. The fear of losing her vision had her terrified but Dr Derick contacted my aunt that same evening and asked her to come in for a second visit and would be seen by him. Upon our arrival we were were escorted to the back by the most amazing young lady named "Bree" . She explained every process clearly to my aunt so she could understand what was happening during her visit. She was so kind and sweet to my aunt and had her relaxed for Dr Deric's arrival to the treatment room. Dr. Derick, treated her with kindness and compassion and was able to explain to us, all the issues that my aunt had concerns about, giving her some comfort and relief. Initially she planned to go elsewhere for a second opinion, but after yesterday's visit, she will be returning with a new positive outlook!!! Thank you, Bree and thank you Dr. Derick!!!

I have been going to NW Eyecare for decades. All of the doctors, especially Dr. Gossard and Dr…read more Bieber, are kind, knowledgeable, professional and very caring. All of the staff, especially Mike at the front desk, are wonderful. I trust them completely and cannot say enough good things about the entire practice.

My family have been patients of Dr. Bosner and Dr. Bieber(now retired) at Northwest Eyecare for…read moreabout 15 years. The staff is great: helpful, pleasant and knowledgeable. It is easy to get appointments, and they are accommodating with emergencies. There is a great selection of glasses to choose from, if needed. They upgraded much of their equipment when they moved to their current location a few years ago, and the new office does not feel as cramped as the previous space. If you are looking for quality eye care, you should definitely give them a call.

I've been coming to RiverView Eye Associates for more than 30 years. At first I wondered how going…read morecorporate might effect them. I didn't notice right away, but what I did see isn't good and after multiple occurrences I have to assume corporate is driving some inscrutable practices. WATCH YOUR RECEIPTS! On 3 occasions they have added a supposedly optional EYEWARE PROTECTION charge and never explained what it is or how to use it. We always decline it. We usually pay for our glasses out of our FSA account. When they stick on this protection it gets rejected by our FSA account and it causes our account to get frozen until we send a check to the account management to cover that charge. They have done this to us twice. This time after losing a pair of reading glasses I called and asked for replacements. I asked for exactly what I had on my previous visit. After not hearing for 3 weeks, I called and was told they weren't in yet and they would call me. They called me 20 minutes later saying, "They just came in today" I went and picked them up. I told the I was using my FSA card. When I got home I saw a $30 charge for the supposedly optional coverage that they didn't tell me they added, despite me telling them to duplicate my previous order which didn't have it. We have told them repeatedly the problem is causes so I didn't think to look till I got home, Fortunately they did void the entire bill and re-enter without the additional charge by phone. I'll see how this works out.

The Clarkson Eye Care on Town Street has always been amazing and very easy to work with. The…read moredoctors and all the staff there are great and want to make sure you are comfortable and taken care of. They have gone out of their way on numerous occasions to make sure everything is done and done right. Nowhere else to go for great eye care!