Invaluable assessments on several vehicles I was looking at buying. Very much trusted and respected…read morefor their knowledgeable opinions and fairness in prices. I have recommended their services on several occasions and all have been very satisfied.

The only reason it gets a star, is because 0 stars is not an option. I booked an 8:00 AM…read moreappointment and by 2:00 PM, my vehicle still hadn't even been brought into the shop. There was zero proactive communication -- I had to follow up myself, only to be told there were "a few hiccups." In the meantime, I lost 6 hours of work for what ultimately amounted to NOTHING. When I raised the impact this had on my day and income, the response I received was: "We apologize. There's nothing else we can do." That response says everything. No accountability, no attempt to make it right -- just a complete disregard for a customer's time. If appointments can't be honored, don't book them. And if a business causes this level of disruption, the bare minimum should be taking responsibility and offering a solution. With new ownership in place, this experience reflects very poorly on how the business is being run. I won't be returning, and I would strongly suggest others think twice before trusting this shop with their time.

With older cars comes great responsibilities, and one of those responsibilities is to keep your…read morevehicle running smoothly to get you and your family to their destination safely. Thank goodness for St. Albert Tune up, as they have been there when I needed them on a few occasions to help me with my vehicle. They are friendly and the work is done when they quite you. I can just relax knowing I am in good hands.

From the owner: We've been voted Consumers Choice 6 years in a row. We've also received two accreditation's from…read morethe Chamber of Commerce for customer service. We provide comprehensive car care for domestic and foreign cars & trucks. Complete car service & repair.

Updating my review…read more Still coming to Chase and his team at Gate Avenue Service - I think we've brought 4 vehicles here now over 10 years. First and most importantly, Chase and his team are honest and hard working. They are extremely busy but always make time to diagnose and give second opinions. They have saved me money and given me solid advice multiple times when dealerships were leaving me astray. Most recently Chase and his team helped me to advocate (aka fight) Hyundai to get a replacement on my engine. Chase provided me all the documentation that Hyundai required not once, but twice, and in paper and in e-mail after Hyundai "misplaced" it. Chase did both of these requests same day. Chase has seen me at my worst (in tears) completely overwhelmed with car stress (and I don't speak car) and also completely flustered trying to explain what felt off with my vehicle when I seriously was not describing it well. The team at Gate is always courteous and treat me and all the customers I have ever seen with respect. The only limitation or downside with Gate is that they are really busy - and for good reason! So you may have to wait a bit for an appointment but they will always treat you right! PS They offer a program to store your tires for you! I always buy my tires and extra rims from them and they store them for me in off seasons. PSS they are located right behind Petro Canada on St. Albert Trail

February 25,2026 review:…read more My wife and I have been bringing our cars for repair, summer/ winter tire switch outs/ storage to Gate Avenue Service in St. Albert for 5 plus years. So I am comfortable in providing an honest and reliable review of this business. All of our dealings during that time have been with this company's first point of customer contact, that being Chase, the Manager. Chase has mastered the art of making clients feel welcome as soon as they enter the premises. I can easily say that Chase has provided top notch,first class customer service to us. I know my wife appreciates always being treated in a courteous and friendly manner. The quality of repair work is at a high standard and the prices are reasonable. I highly recommend bringing your vehicles to Gate Avenue Service.

Rick is one of the most honest people we have ever dealt with in relation to our vehicles. We…read morenever worry when we leave a vehicle with him and we are always happy with the results. Brenda H.

Awesome car repair shop, I had an issue with my power steering pump, I originally got it replaced…read moreat Canadian tire. About a month later I was having issues with my steering again so I took my car to Ricks Auto Service. They found the issue, called me and told me my best option would be to take my car back to Canadian tire because this issue should be covered under warranty, Ricks Auto Service didn't even charge me for the diagnosis of the problem. After this awesome experience I decided to bring my car back for other repairs I needed to have done. 5/5 stars for sure, great service and amazing staff!

In my opinion, I would avoid St. Albert Honda like the plague. I would give them 0 stars if I…read morecould. Notice they only have 3.2 stars out of 5 with only 14 reviews. They should have hundreds of reviews, but their rating got so bad they had to start from scratch again. Bought a car from them 4.5 years ago, absolute nightmare, had a deal with the salesman to buy a brand-new Insight for $30,000 plus the 6.7% interest only. The shady finance department butchered the first contract up so bad, they had me owing over $48,000. After revisions, they then, conveniently forgot to change the bi-weekly payment from $267 bi-weekly to roughly $225 bi-weekly. I pointed it out to the girl in finance, and she said, "it's been already sent off to the bank, but ensured me that with the larger payments, the term would therefore shorten from 7 years to roughly 5.5". It made sense to me, so I believed her. OK, in retrospect, believing her after trying to overcharge me the first time, wasn't smart. But never thought a large auto maker like that would try to screw someone over a second time after being caught the first time. But hats off to St. Albert Honda, because they pulled it off. It's kind of like being warned by a referee for bumping into the other teams goalie, nodding in agreement with the ref, then punching the goalie in the head the minute the refs back is turned. Long story slightly shorter, I still have $11,400 still owing on a $30,000 car loan after paying $267 bi-weekly for 4.5 years of a supposed 5.5 year term. No matter how many auto loan calculators I used, including Honda's, I should only have roughly $6500 owing. This particular bank no longer deals with St. Albert Honda, and I can see why. Run the other waaaaaaay, unless you have an extra $5000 to spare!!!!!!

Better customer service. I wish I was an actual Honda dealership not a Go Auto. All about the money…read morenot the actual service. Shame on you Honda for selling out

I have been with Al and his team for over 10 years. His team keeps my cars on the road with quality…read morerepairs and you get what you pay for. He stands behind his team and the repairs that they complete. He always squeezes me in when I am in an "emergency mode" with my car. Al goes the extra mile to make sure the repairs are done right and that I am not stranded without my vehicle. A phone call usually follows to make sure that you are satisfied. There are other shops that have opened up lately in St. Albert but I am staying with this one. Signed a satisfied customer

From the owner: Voted #1 Auto Repair- express lube oil change, suspension, brakes, fluid flushes, transmissions,…read moredifferentials, Tires, Warranty approved, AMA Approved Inspections

Contacted Mar automotive to have a van I was interested in buying inspected before purchasing and…read moreshipped out to an other province. They looked over the van but didn't bother with the full inspection because it was in such poor shape that it would not pass any out of province inspection unless 8k of work was completed. They also did NOT charge be for this service! They saved me 1000's of dollars in repairs after the seller assured me the van was running great, no problems and would be good to drive across Canada. The take away here... 1.Never Buy a vehicle without having it inspected 1st. 2.Never trust the seller, people can not be trusted nowadays! :(

Arnaud just does what needs to be done. No long stories. However, he explains everything he's doing…read moreand why if you ask. We had him renew our front breaks and he found that one bearing (that holds the wheel in place) was busted. He fixed it in a timely manner and stayed within his estimate. It's very convenient that you don't need to drive somewhere, but you can keep doing your business while he's repairing your car. Or watch him if your interested :)

Always helpful and offer great service for my 2 vehicles. Nothing unnecessary is recommended or…read moredone and they vacuum off the mats too!! Kevin and his staff are always friendly and helpful. Thank you.

Just had one of the best phone calls I've ever had with my mechanic. My truck is in perfect…read morecondition after a scare and the bill is below $1000.00 bucks. Most wont understand this unless youre a diesel owner but I really had someone watching over me today. Thanks to big kev's nappa autopro St.Albert and Frank the shop manager. Been going to these guys for over 6 years and have never felt ripped off or beengiven bad advice. Honest guys with professional services.

Totally satisfied. I appreciated the included inspection that highlighted suggested services for…read morefuture consideration. Very professional .

Update: I received no response from this location to my original review. An independent mechanic…read morehas since inspected the vehicle and confirmed that the brake rotors are warped. I also asked Midas last week to provide copies of my previous invoices but did not receive them. My understanding is that any applicable brake warranty would cover parts only, leaving me responsible for the labour charges. Given my previous experience and the lack of follow-up, I have decided to have the brake repairs completed elsewhere. I am sharing this update so other customers can make an informed decision based on my experience.