We made the mistake of closing our vents in certain rooms of the house, due to poor air…read morecirculation. I noticed black spots showing up around a couple of them. I got an estimate from another company. They were going to charge me ALOT to clean it; claiming there was mold growth that I caught "just in time." My husband wisely chose to get a second opinion. We chose these guys because they had treated a friend's house. The man who I had talked to over the phone and the two that came to clean were professional, yet patient with my questions. Lo and behold there was only dust build up! They even charged half the price that they had originally quoted (which was already a lot less than the first company.) We are so glad we went with them instead!

I spoke with Mark and he was so helpful, kind and knowledgeable! He eased my mind and I highly…read morerecommend him!

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

No one wants to have to repair home damage because of a flood. No one…read more But if you do have to repair home damage because of a flood, you can't ask for a better team than PuroClean. Nick was absolutely the best person to work with, fast but thorough. He explained everything so well that we felt comfortable in the decision making process. The owner, Jim, was great to talk to when we started the project and followed up when everything was complete. We are completely satisfied with the process of working with PuroClean and totally understand why our insurance company has them on a list of recommended vendors.

My first experience with PuroClean Restoration was some years ago, Nick came out and did an…read moreexcellent job! That first experience was the reason to call on PuroClean Restoration again for help with water damage. Nick came back out and did an excellent job! He does his work well, he is very knowledgeable, he is very considerate, polite, dependable, patient with the customer, and overall delivers great customer service.

During the past few days of this Texas arctic blast, we had a frozen drain pipe that began shooting…read morewater out of our washer, spilling onto the porcelain tile floor and around the corner into the living room - causing minor damage to the engineered wood floors. We were referred to CWF by A#1 Air. Project Manager Oscar showed up to assess the damage later that same day (Wednesday, Jan 17th)and walked us through the process. During his time here, we contacted our insurance company to file a claim which was initiated within 20 minutes with a representative over the phone. Since Oscar was present, it facilitated communication. Oscar gave us a two-hour window between 8am and 10am and said that we should expect to receive a call from dispatch informing us that they are on their way. He also took a series of pictures before he left so that he could inform the crew of the events that transpired. On Saturday, January 20th, the mitigation crew removed a portion of the engineered flooring that was affected and promptly placed industrial fans on and around it. They informed us that they would be back to pick up the equipment (in 4 days) after the area has completely dried and answered any questions we had. Kris, Sheldon, Gabriel, and Oscar were professional and knowledgeable - explaining everything about the process and I appreciate the time and patience they took on a Saturday morning to help us. We are going to go with CWF for restoration as well.

Bad service, they couldn't resolve the problem then still charged a bunch of money. They are not…read moretrustworthy.

When water decided to invite itself into our home (unannounced, of course), we called True North…read moreRestoration--and that was the right move. These guys don't just show up with fans and hope for the best. They came in with legit water detection equipment and tracked everything down like pros. It was actually pretty impressive to watch. When they had to open up the walls, they were careful and precise--not the "let's just cut a big hole and see what happens" approach, which we appreciated. They handled the mold remediation thoroughly and gave us real confidence the problem was taken care of the right way. Harvey was fantastic throughout the entire process. Great communication, quick updates, and always easy to get a hold of--which, let's be honest, is rare these days. The team worked efficiently, kept things clean, and somehow managed to leave the house looking like they were never there... minus the fact that everything is now dry again. Overall, top-notch service. Hopefully we don't need them again--but if we do, we're calling True North Restoration without hesitation.

From the owner: When you experience water damage, fire damage, or mold in your home or commercial property, it can…read morebe a devastating and overwhelming experience. You need a company you can trust to handle the restoration process quickly and efficiently. That's where True North Restoration of McKinney & Frisco can help.

Mr. Restore is a great company to work with as they care to help! Wes with Mr. Restore helped us…read morewith an evaluation on mold and water damage. He made himself available and very professional and I will recommend them to anyone who needs remediation advice or work done. Thanks Wes!

Thorough service in an utterly revolting situation. Well…read moredocumented, works with insurance, friendly employees and management responds to customer concerns. I highly recommend Mr. Restore for all those jobs too disgusting to face.

After the storm hit our home, we were concerned that our roof wouldn't hold up. Steve W from APR…read morecame quickly and helpfully. He explained terms and concepts in non-roofer language. He offered balanced ideas - he wasn't just trying to sell me a roof. Finally, he came after his working day to address my home personally. If Steve represents this company well, I have no reason not to recommend him to you. I highly recommend this stand-up company.

Very knowledgeable and responsive! Explained everything to me in detail. Highly recommend!read more

They were Fantastic. They did extra because a use i was hurt. They removed my old mattress and…read moreeven unpacked my new bed in a box and then made the bed without me asking them to do so. Excellent value and friendliness.

These guys are very nice, professional and polite. Great experience!…read more On time and reasonable price!