I had a protocol written by them and used their recommendation for doing the protocol. $24,000…read more Insurance reviewed the protocol and determined it was excessive. Had another protocol done by different company and used their recommendation to do the protocol, $9,200. The money speaks for itself. The owner response is inaccurate. I don't see a way on here to respond to him. I will not post my home address on here. But, if he'd like to check his books for the report he wrote on 12/1 for the buyer, G Lazor, I'm sure he will find it.

We had a minor scare in our house due to humidity damage and needed inspections and potentially…read moreremediation support. In Texas, inspections and remediation are done by 2 different parties, so any level of intervention can get complex and costly. All Mold Pro was very quick to respond, very ethical and diligent and very responsive. I strongly feel they were the right people to address our situation with and I feel we were able to do the right level of work due to their expertise and project coordination. Glad to have worked this with them.

I had a water leak last year and my insurance recommended them for clean-up and repairs. I have…read morenever been through this before so I went with what was recommended and hoped for the best. TL;DR: they were great for the initial clean-up and drying stage, but I would not use them again for anything else. The guys who came out to do clean-up were great, courteous, and fast. They showed up when they said they would, explained what they needed to do, got their dryers out and tore up the floor that needed to be torn out, made sure the moisture was gone, and did a good job with all of that. The rest was not so great. There was miscommunication between project leads and managers and subcontractors and office people and my insurance, who outright told me they had never been left out of the loop like this before. The first guy I spoke to eventually became rude to me, especially when I misunderstood something about invoices. Unfortunately I don't remember his name. Two other guys I spoke with, one was Matt, were always friendly in communications, but it was the same thing after we got done talking: a lot of waiting and following up with SERVPRO and a lot of repeating the same thing I already explained I needed done. It was tiring and frustrating. When they finally sent a subcontractor to put in drywall and paint, the guy's work was decent but he was unprofessional, more than once he stepped out saying he'd be right back but was gone for hours. He was also not a plumber, when I had told SERVPRO repeatedly that plumbing work was also needed and they had told me they could do it. I finally had enough by that point and hired someone else to do the last part of repairs. SERVPRO went silent for another month until they sent me my final bill...and of course they were lightning fast to follow up on that. I have learned my lesson. I might use them again for clean-up, but next time I'm seeking other companies for the repair part of the process.

From the owner: SERVPRO of Northeast Dallas is highly trained and experienced in clean up and restoration of…read moreresidential and commercial property after a fire, water, and storm damage. SERVPRO of Northeast Dallas can also mitigate any size mold and mildew problem from your home or business. Our staff are experts in property damage restoration. Rest assured our staff is equipped with the knowledge to restore your property. No project is too large or too small for SERVPRO of Northeast Dallas. If you have any questions or are in need of emergency restoration services, don't hesitate and give our SERVPRO of Northeast Dallas team a call! Our crew is dedicated to making your loss seem "Like it never even happened." Have Questions? Call Us Today - (214) 343-3973

Do not use this business for fire damage. They will tell you reasonable pricing then upcharge…read morecosts by the thousands. Deceptive tactics at time when people are at their lowest.

From the owner: Our unwavering commitment to customer satisfaction with rapid 24/7 emergency servicesread more

Mr. Restore is a great company to work with as they care to help! Wes with Mr. Restore helped us…read morewith an evaluation on mold and water damage. He made himself available and very professional and I will recommend them to anyone who needs remediation advice or work done. Thanks Wes!

When our house suffered fire damage, we were in one of the most vulnerable and stressful moments of…read moreour lives. Clint presented himself as a faith-driven businessman who genuinely wanted to help families in crisis. That presentation could not have been further from the truth. From the start, we were pressured into signing a vague work authorization contract with little time to review it. What followed was months of frustration, unprofessionalism, and what I can only describe as predatory billing. When it came time for invoices, it took nearly two months of repeated calls and escalated emails to receive anything itemized. When we -- and our insurance adjuster -- asked basic, reasonable questions about the charges (fuel costs for a job less than 10 miles from their office, over 70 hours of labor and project management fees for a muck-out of a home under 2,000 sq ft), Clint became personally defensive and aggressive. Rather than answer the questions, he treated legitimate billing inquiries as personal attacks. The result: we were left paying approximately $10,000 out of pocket to cover the gap between what our insurance reimbursed and what Mr. Restore invoiced. For a family already dealing with a devastating loss, that is an unconscionable outcome. This company targets people at their lowest point, hides behind faith-based messaging, and then makes it as difficult as possible to hold them accountable when the numbers don't add up. I would strongly urge anyone considering Mr. Restore to hire a different restoration company -- and to carefully read every word of any contract before signing anything. To anyone reading this: take a few minutes and look at how this company responds to any review that isn't five stars. The pattern speaks for itself -- zero accountability, zero ownership, and a reflexive need to blame the customer for every negative experience. It is completely unsurprising, and entirely consistent with what we lived through. DO NOT DO BUSINESS WITH THIS COMPANY. There are better restoration companies out there who will treat you with honesty and respect, especially when you need it most.

Renovation was completed timely and meticulously and we are extremely pleased with the results!…read moreDeissy has a good eye for color and complementing styles, and they really worked hard to get everything documented for the insurance. We got our kitchen back thanks to 3GS!

Replacing your roof on your home can be a daunting process for a home owner, especially trying to…read moreensure you get through the process of getting whats needed and deserved with my insurance claim process. 3GS General Construction not only, completed a very thorough roof inspection/estimate and help with my claim process, but answered my many questions and completed the roof replacement expeditiously. Their inspection and estimate was so detailed and reasonable, there was nothing for the insurance adjuster to question, which helped the whole process move more quickly. My new roof is looking good and I am one happy customer! It was a pleasure doing business and I definitely will use them again for other needed remodeling and home construction projects!

My realtor recommended Green Scene advising a bit pricier than a normal inspection but you get what…read moreyou pay for. Derek called me just before noon to advise he was wrapping up inspection. Although I planned on meeting him around 12:30, quickly headed out door as he was okay with eta of less than 20mins. Derek did a thorough job in explaining everything. What I really like about Green Scene is their videos along with the detailed photo report. They also use thermal imaging. Long ago, I had an inspector briefly point out things and provided written report afterwards. I was definitely okay shelling out more money for a piece of mind. Derek did nitpick a bit but, with this kind of investment, nitpicking is very welcomed! He even gave me his business card, inspection/notes paper and pen in case I thought of anything once home and brain had time to digest everything. :-) Highly recommend Green Scene!

Our experience with Green Scene Home Inspections was extremely concerning. The company's owner came…read moreto our home after a major appliance listed in their report was called into question. During that visit, he made unprompted remarks about my personal life that had nothing to do with the inspection. When I told him that his behavior felt intimidating, he responded that he had researched me on the "deep dark web." We then asked that our interactions remain strictly professional and limited to inspection-related matters, but he declined to agree to that boundary. The encounter left us feeling unsafe and deeply uncomfortable. We have since filed a formal complaint with the Texas Real Estate Commission (TREC) regarding this incident. It is our personal recommendation to stay very far from this company. Homeowners deserve respect, professionalism, and basic privacy when inviting someone into their home.