We made the mistake of closing our vents in certain rooms of the house, due to poor air…read morecirculation. I noticed black spots showing up around a couple of them. I got an estimate from another company. They were going to charge me ALOT to clean it; claiming there was mold growth that I caught "just in time." My husband wisely chose to get a second opinion. We chose these guys because they had treated a friend's house. The man who I had talked to over the phone and the two that came to clean were professional, yet patient with my questions. Lo and behold there was only dust build up! They even charged half the price that they had originally quoted (which was already a lot less than the first company.) We are so glad we went with them instead!

They were super helpful letting us know what the costs would be. It was very reasonable however…read morewhile at a church function we mentioned what happed to our home and he was a contractor and did the work for much less. If we had not run across this we definitely would have used this contractor.

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

This company was wonderful. They were right on time and explained everything they were going to do…read more I will use them again and of course recommend them to all my friends and family

We had Allied Elements come out and clean our carpets in a rental home we moved into the beginning…read moreof this year. They were extremely friendly to us and did a fantastic job. We would highly recommend them. Carpet cleaning fee for two main rooms was $108 (after taxes). The carpet is very clean!! It's a wall to wall cream color carpeting.

Reactic Restoration and Nevo Are the best!!! Had an…read moreemergency with my basements that got flooded all over the place, Nevo arrived after an hour and inspected everything, talked with my insurance and handled the claim for me, restore all the water damage and more The price was low compared to other companies and the results was satisfying

I wish I had the positive experience others seem to have had. I only scheduled a quote with them,…read morebut I'm not going to use them based on my experience. I was trying to get a quote on removing mold from my vents and possibly fixing ceiling damage. I guess they don't go to condo units all that often because despite telling the scheduler over the phone and in email what my unit number was, it was never included in my address. In my experience, most services will give you a notification that the technician is on their way. I got notified when the guy called me because he went to the HOA office, since he didn't have my unit number. The HOA wouldn't have known anything even if someone was there since I own my condo and am responsible for the inside. The guy arrived, walked around inside with his dirty boots, and only peaked into my vents which were my main concern. He did test the stains in my ceiling with what I assume was a device that measures moisture. Then he said "I have everything" and left. No "goodbye" or letting me know what he saw or what next steps could be taken.

Eric and crew are the only people we use for carpet cleaning anymore. Very professional and…read moreextremely good work. We have white Berber carpet that is now 15 years old. Each year we swear we are going to replace it all, but O'Bryan's makes it look new again. Seriously. And they are able to completely remove stains left behind by a teenager doing her makeup on the floor and a pair of Standard poodles that were ill with what must have been either dysentery or cholera (from the looks of it...). My spouse wants new carpet, so she is a little disappointed to see them pull up every year. Every round of canine intestinal parasite with the big poodles makes her think she is replacing the whole thing. In fact, I suspect she was feeding them Ex-Lax for a while - she sure was spending a lot of time looking at carpet samples around the time they were sick. But thanks to Eric, we get another year of white Berber... Seriously folks, these are great people who do a fantastic job with carpets. Honest, efficient, professional, courteous, and appreciative of your business. We have not used them for any other service, but would not hesitate. Highly recommended.

On time and very fast. All carpets cleaned and a few rugs In under 3 hours. Carpet looks great!…read moreWill use again next year!

Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.

Bad service, they couldn't resolve the problem then still charged a bunch of money. They are not…read moretrustworthy.

These are your guys if you need a legit assessment of potential moisture damage without a bunch of…read moresalesmanship attached. Some companies clearly incentivize the assessment team to be part of the sales process for restoration and reconstruction. This is not that company. You can tell it's separate and that they are not trying to get you into the system but rather trying to give you an honest assessment of what your options are. I appreciated that and felt like I was really getting good information and reasonable advice. Definitely recommend giving them a call if you have an issue.

No one wants to have to repair home damage because of a flood. No one…read more But if you do have to repair home damage because of a flood, you can't ask for a better team than PuroClean. Nick was absolutely the best person to work with, fast but thorough. He explained everything so well that we felt comfortable in the decision making process. The owner, Jim, was great to talk to when we started the project and followed up when everything was complete. We are completely satisfied with the process of working with PuroClean and totally understand why our insurance company has them on a list of recommended vendors.

My daughter is building a house and had 2 areas of water intrusion that caused the ceiling to be…read morestained. The drywall people cut out the drywall and there was a concern that mold may have developed on the framing wood. Trebor came out with some special equipment to check for mold and reassured us that there was no significant mold problem. To allay our fears, he fumigated the area before the drywall team repaired the area with new drywall. Trebor was very responsive, friendly and knowledgeable. If we ever have need from the services that Servpro of Highland Village/ Denton provides, they will be our first call.

These people are scam artists. My home flooded and…read moreinsurance told me to call these people .. don't listen!!! they ripped up flooring and drywall, they left mold in my home, they ripped up shelving and replaced nothing, put up a couple fans for a night then bombarded me with phone calls and emails threatening me putting liens on my home if I don't pay them $30000 and harassing me when I hadn't even received a check from insurance yet. I don't have enough money to fix my house now either. Dont use these people. Brooke is who was harassing me, disgrace of a human being.