I'm not going to lie... This has been the WORST cleaning experience I have been through start to finish. I requested Squeaky Green's services a bit over a month ago. My wife and I were leaving our 2000sqft apartment as we had just bought a house. On the positive side, I made a last minute reservation and even though the owner of Squeaky Green was on vacation, she said she'd make sure someone got there to take care of it in time. I appreciate this being done, but my problem was with the cleaning, not the owner (until the end). I was advised I would be called by the cleaners but never was. They were supposed to be at my apartment by 8AM but did not arrive until noon (while I was in the only meeting of the day at work). I was advised they would call when finished but after almost 6 hours, I never received a call. When I finally came back to the apartment at 6:30pm (after not being able to reach anyone), there was no one there and no telling how long they actually spent working or when they left. I waited another 40 minutes but no one showed up. I never even got to do an official final walkthrough which was needed because the house was still dirty. The house was only moderately cleaned. The carpet was still dirty in spots, toilet bowls were not cleaned thoroughly, baseboards don't really look like they were touched, one of the shelves in my refrigerator was broken and just placed on the inside without any notice (had to pay apartment owner for this when I left), and the stairs were still dirty. The house overall did not smell very clean either. Alot of other reviews mention this same thing and reason that it is because they use green products. I have used other green companies, and there has always been some sort of clean smell. Obviously, I called another cleaning company who came next day to reclean the house (and it was done properly). Unfortunately, that means I had to pay for two cleaning services. When I reached out to the owner about how unsatisfied I was, I was given a spiel about how she's a small business just trying to make it work. I sent her pictures of all the things that were still dirty about the place but she never really addressed but instead was told things like carpet cleaning was a separate service (what? I'm not asking it to be steam cleaned, just clean the carpet normally.) The other company had no problem getting the house recleaned to my satisfaction. When advised of this, the owner said that they were able to do it because they use harsh chemicals. That seems like you are admitting your company does a substandard job because you are trying to be green which should not be the case as my wife and I have used 2 other green companies in the past two years. Just as a note to others: their website does not reflect the actual payment structure. She advised that the estimator tool on her website is not a true reflection of what we will be charged. Instead it is simply $35 per cleaner per hour. She reasons that this will illustrate that additional tasks will increase the amount of time the maids have to clean which increases the price. Regardless, still misleading.. ESPECIALLY if you are not notified of when they left. Luckily, there was a concierge on the property who was able to give me the time they left. After our dispute, she sends me an venmo request for $210. I told her I would pay what I thought was fair which was $155 (which is generous) which she agreed to. Overall, EXTREMELY unpleased. I had to get another cleaning company to reclean the house after Squeaky Green's visit. When I told this to the owner, she said I should have just called them back to reclean. Why would I call you back when my experience with Squeaky Green Cleaning was so abysmal? 10/10 would not recommend and 10/10 would never use them again. read more

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I live in a small, one bedroom apartment with my twin infants - roughly 1000sq ft. I've used this service about 3x now. The first time, the young lady was new and personable, but left many things untouched and another cleaner was sent to work behind her a week later. After the second cleaner, my home was great and I decided to give them another chance. Just returned home late last night from a long work trip - and again, the team did not do a good job. The garbage cans were full Neither the toilet nor bathtub were cleaned The diaper pails were not emptied It was neither dusted/swept or mopped beneath the couch and cribs I agreed to pay above market rate for the service to ensure a clean and safe home for my kids - and it's been completely inconsistent. read more

I recently moved from Atlanta but had used Squeaky Green for years. I love them and am trying to find someone like them now and it is a struggle. Their customer service and reliability was always top notch- for both the cleaners and working with the owner, they were professional and accommodating to my schedule which changed all the time. Also, after every clean my house was perfect and smelled so clean (but not full of bleach!). Definitely recommend them for your house cleaning needs!!! read more

I have been using Squeaky Green for a few years now and would highly recommend to others. When I started using this service, it was just the owner Maria, who would ride her bike with her broom/mop on the back to my home. (Always found that kind of cool). I have watched her grow her business throughout the years by expanding, hiring additional staff, taking on different types of clientele such as businesses, and adding a line of cleaning products. With fast growth came a few bumps in the road, but that is to be expected with any company. Squeaky Green has now stabilized and continues to provide the excellent service they have been known to provide. My most recent service was on 11/19/19 which had been the first cleaning appointment after a long break. My cleaners were Maria and Stephanie. They did an AMAZING job. I hate to air my dirty laundry in public, but my house was a complete disaster before they came in. When I returned from work, it felt like I had walked into a new house. They cleaned everything from the appliances to the windows to the baseboards. They organized my random misc things in a way that made me wonder how I hadn't thought of that sooner. I had just recently brought in some plants from the winter weather and had them placed randomly around the house and in their way. They handled my plants with a high level of care and didn't let them stop them from providing a great cleaning service. Overall, I am satisfied with my experience with Squeaky Green and am proud of the growth they have demonstrated. read more

I hired Squeaky Green last week and am far from pleased with their quality of service and professionalism, which came as a surprise because this company comes highly recommended by many in a neighborhood group I trust. My house is less than 1,000 square, so I'm actually really surprised by the seeming lack of effort put into cleaning On their website I specifically selected to have the baseboards cleaned (which came at a premium) and they weren't touched, there was still dog hair in the hallway as if it wasn't vacuumed, there was also dog hair and dust on most surfaces which tells me they didn't dust, the dog bowl mats were still covered in dog hair, the curtains were where I left them that morning which suggests they didn't clean the window sills or the windows, the bedspread was just kind of flopped over the bed as if a teenager did it in a rush, and everything they did move in order to clean something was not put back where it originally came from so I had to clean up after them. The only things that looked better than if I were to have cleaned them myself were the tub and the kitchen sink. The house didn't even smell clean when I walked in. That's less of a requirement, but it was still pretty disappointing. Upon following up with Maria, the owner, about my poor experience, she offered to send someone to my home for a "touch up." I gave her some times I would be available to accommodate the cleaner and didn't hear back until a cleaner randomly showed up at my door on a Sunday afternoon unannounced. Even after the touch up service, my home didn't look, feel, or smell clean. Maria claims that her cleaners spent 6+ hours cleaning my not-even-1,000 square foot home (she apparently tracks them by GPS), which I find absolutely absurd especially considering that it wasn't even cleaned thoroughly. What were the cleaners doing? Watching TV in my home for 6+ hours and occasionally tidying a random surface? When I told Maria I still wasn't satisfied with the quality of the work, she proceeded to send me a $200 Venmo request...for my TINY house and a job poorly done. I offered to pay what I thought was fair, which was the $160 I was originally estimated. She said it's non-negotiable and that I should have set an end time if I didn't want to spend so much money. Since when is it a homeowner's responsibility to demand a job well-done and to not be taken advantage of? I paid Maria the $160, which is gracious considering. She proceeded to send me a $40 Venmo request and threaten to send it to collections if I didn't pay AND to guilt trip me because she's a small business. I'm a strong supporter of small business and an advocate for living wages, but when the job isn't done properly the money is not earned. Upon making my experience known in the original group I discovered them in, many people came forward and also shared their poor experiences with me in private messages for fear of disrupting the group. Why are these people so afraid of speaking the truth? DO NOT HIRE SQUEAKY GREEN CLEANING COMPANY unless you want to throw your hard earned money down the drain and still end up with an uncleaned home. read more

My house was disgusting and in 3+ years had never felt the caress of a professional cleaner. I was moving out and my roommates had left without cleaning so I booked Squeaky Green on short notice and their cleaner Britaney went above and beyond. Every surface of my home is good-as-new and I expect my full deposit back. P.S. There's loading error when you enter your payment information. If that happens to you just email squeaky green and they will book you over email! read more

Squeaky Green is super professional with their communication, emails, and services! The place is always super clean after they visit - and I always put extra emphasis on getting up all the cat hair, which they're super patient about since I harp on it so much! They also offer alternating schedules - I can't afford to have my whole house cleaned every time, so I can do only select rooms and bathrooms and keep it at a minimum. The ONLY thing I'll say is that nothing smells great - because they use natural cleaning items and not chemicals, it's vinegar based and you don't get that fresh clean whiff when you get home. That's really my only caveat right now - if they found an eco-friendly room spray, powder, (or something more than the essential oils which aren't cat friendly) then I'd be 100% instead of 95%! read more

I have never used a cleaner at my home (only business) and did a good bit of research but I was not thrilled with my experience here. While the cleaning was fine and the cleaner was so nice, they were also quite SLOW. It took almost 6 hours and it's not a big house. If I had of know they charge by the hour I never would've allowed this. Apparently you can give them a "cut off" but....if they haven't even mopped floors yet what's the point. I am not at all happy with my experience. It was the most umcorfortable day for us as it ran way over and I got a huge bill for a 3 bd / 2 bath house!!! When I complained the owner responded and offered a solution which made me add a star but her email to me didn't sit well and wasnot accurate. She made it seem like my house was dirty and my 75 yr old mom cleans ALL the time bc she lives here and is granny mode. She don't play! I wanted this service to give her a day off but due to the time it took it was mostly super uncomfortable. I appreciated the olive branch but it lost its potency in the message. read more

I have used this company several times. They are fantastic. The staff is always super nice, and they deep clean my house in ways that I do not have time for. I'm a super busy person, and I like my home to be spotless, but don't have the time to maintain. I'm very pleased with my service so far, and they haven't been operating during Covid-19, (which is smart),but once things settle down, I will definitely be giving them a call! read more

I love squeaky green! They have reliable friendly cleaners that do a great job. I have developed a good relationship with my cleaner. Additionally I really apréciate that they use simple all organic soaps instead of toxic corrosive chemicals most companies use. Have been with squeaky green for months. I highly recommend them read more

I am not happy with this company. We had them come for 4 cleaning sessions and every week something major was left uncleaned. I had three different cleaners in 4 visits. Like my entire half bath--not cleaned at all. I even created a checklist for the cleaner but apparently that didn't help.The first cleaner was great but then she suddenly quit. The second was terrible. The third was OK. Sadly, the owner/manager got quite defensive when I pointed out the stuff that was missed--very unprofessional. Also, the price kept changing each time, I guess based on how long it took to clean. I have a budget and I shared that with the owner but apparently there's no such thing as a set price. I definitely don't recommend them! read more

Since I don't have a lot of time and have a three year old with an aspiring eco friendly/green lifestyle, squeaky green is the perfect fit for me. My house was left clean, organized and some extra touches (folded clothes, organized shelves, great smells) which made coming home feel extra good after a long day. read more

This company is so unprofessional and does a half assed job. I just came home and it looked like someone spent 10 minutes cleaning my house. The floor was not vacuumed, there are footprints on the floor from where they mopped- trash wasn't taken out, bathrooms not cleaned, dog hair still on the floor, dirt on the kitchen counter, what an embarrassment. This company is lazy. I have had this company come out a handful of times and specifically said I want the same people to come every time- I don't want a new person or a stranger coming into my house each time. Today they sent someone I have never met, by themselves, didn't tell me ahead of time,and I wasn't home when they came. They don't know anything about me or my house and what I want done... so disrespectful. read more

I've had Squeaky Green come to my house a few times, and they are always friendly and do a good job. Last time I had them come, there were a handful of spots that were missed, but after contacting them, they offered to make it right on the next visit with a percentage off and to have one of the more seasoned cleaners come. I love that they use all-natural ingredients in their cleaners, it makes me feel great to not have harsh chemicals used in my home. :) read more