Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

I love this shop! This is an absolute treasure trove of artist-created items, plenty of unique and…read moreinteresting things to look and and fall in love with. If you're looking for gifts or souvenirs, home goods or just some self-care shopping therapy, this is the place. Staff is friendly and helpful.

I just love this store so much! Every little item in this store is extraordinary! This is a must…read morestop if you are traveling in Buffalo! I had to snag myself a meowfia sweatshirt! If you love cats and being a decent human, you'll love this store! Also the people that checked me out, were incredibly nice and super friendly. They seem to value every customer that walks in. Already counting down the days I can come back!

What an absolutely wonderful addition to the Hertel Ave shopping scene…read more This charming gift shop is chocked full of all kinds of things that you just can't stop say " ohhh look at that" or " oh my gosh how adorable is that?" or " what a great idea that is!" This is a new women owned business and not just Jessica the women but Stella the dog (when her schedule allows) opened to enhance our community. What can I get there you ask? Well you can get a baby soft robe or a bag of malted milk peanut butter balls. Maybe a set of baby animal finger puppets or a dog blanket and toy Christmas gift set. How about a Buffalo sweatshirt or some fluffy slippers. Maybe some thermal tumblers or a s'mores Christmas tree ornament. Of course I simply couldn't resist getting a couple of things...... and I'm very certain you will have a very hard time resisting something calling your name too. I'm so excited to see what Jessica and Stella will be filling the store with after the holidays. I think this is definitely one of those stores that will have just the perfect gift that you aren't going to see everywhere. Oh and don't forget " one for you and one for me, two for me and one for you...." Shopping is a challenge with all these adorable choices!!

I wandered in here through a Yelp event and ended up leaving with a package. This gift studio is…read morewarm, inviting and how the store is decorated is gorgeous. I enjoyed looking in all the nooks and crannies and making sure I didn't miss anything. The owner, Jen, is very friendly and welcoming and told me her name as soon as I walked in and conveyed that if there was anything I needed, to not hesitate to let her know. Also, Stella, is a dog. She greeted me when I walked in and I had a smile plastered on my face the entire time I was moving around the shop because she was so adorable and had bells around her collar. I purchased a llama ornament for myself, and a coaster with a snarky saying on it for my mom. Visit this shop ASAP because you will fall in love with the setting, the owner, and the dog, Stella. I can't wait to see how the store is decorated past Christmas. Right now, there are two stunning Christmas trees and it looks like a winter wonderland.

Beautiful antiques and fair prices. The store is well organized and fun to browse. Helpful and…read morefriendly staff. I've found some amazing things here - lamps, tables, art! Love this place!

Love stopping by here! Always new and interesting inventory. We bought an end table here and we…read morealways get compliments on the cool design! The staff is very friendly and helpful. Great design ideas.

I've been to the north Buffalo Target store many times. Just recently ordered a few items for "pick…read moreup" the day after ordering. The employee was very helpful, courteous & efficient. I was very pleased with my purchases,& satisfied with the reasonable price as well.

Most Targets are pretty much the same, but for some reason this one seems a step behind the others…read more Staffing must be an issue because when you need someone, you can never find anyone. And when you attempt to request help at one of the price check machines, no one ever comes. I've waiting 15-20min without seeing someone, and just gave up. Better Targets around the area to go to instead.

At Home has decorative items for your home (indoors, outdoors, and gardens), as well as storage and…read moresome functional items (such as kitchen items). The store is massive, probably bigger than the parking lot actually. There's a lot of everything. Need a mirror or a clock? There's several aisles of them. Need couch pillows? They're organized by color and there's several aisles of those too. We came for table lamps, and even those are organized by color. Heads up that most of the lamps are sold as "mix and match", meaning the lamp and the shade are sold separately. But I like the flexibility this offers. There's lots of shades to choose from, again organized by color. The prices for the items we looked at seemed fair. The store was very clean and well organized, making shopping a breeze. I highly recommend coming in if you're looking to decorate your home, patio, or garden.

I had a 15% off bday coupon. I cashed out & waited in the store, never leaving-waiting for my…read morehusband who last min decided he wanted to buy 2 chairs ($180). We went back to the same cashier that cashed me out the 1st time & she would NOT honor the 15% off since she already scanned it- even though I never left the front of the store & my husband was clearly with me. I understand the code may not have worked a 2nd time but she could have made an exception bc the 15% wouldve worked if I had put all items in the same transaction. My husband then asked her if theres a military discount to which she wasnt not thrilled about so I said YES, Its 10% off bc we have used it at that location before. He went show his military ID but of course he accidentally left it in his cammies. (His fault-he shouldve had it with him) however the cashier still shouldve applied the 10% to honor the veteran discount anyways. He has photos of his id & clear proof of his service. Wasnt good enough. So I said actually we wont be purchasing this then- my husband was kind enough to take back both heavy chair boxes to the section so that the cashier didnt have to carry them. We were completely unsatisfied with our interaction. Its not about the $20 we wouldve saved it was about the cashier's unfriendlyness & clear annoyance to be bothered by us late at night toward close. She should've made it right even if it meant calling a manager. Ive worked retail for years- id never question if someone was a vet or deny them their 10% if they forgot their card out of respect. People don't l typically lie about being a US service member over a few bucks. And really, the 15% shouldve been honored considering I never left the store and the transaction couldve been 1... I didnt realize he wanted to buy more items especially close to $200. I filled out the survey on the bottom of the receipt and it only allows me to type 1200 characters so I couldnt even tell the whole story. So thats why im leaving this review on yelp.

Great prices on furniture highly recommend such a variety workers are not pushy and the prices areread more

Needed to replace my worn out couch, the springs had sprung so I stopped in to give this place a…read moretry. I love the fact that there was no pressure sales and the associate that I worked with was really friendly and helpful. I lounged, I sat. I lounged some more on chairs, sofas, love seats until I finally found the one for me. The sales experience was great I'm definitely going to update once the furniture arrives.

So this HG is huge. Made bigger by being connected to a TJ Maxx on the other side. But the…read moreselection here of Home Goods is far larger than a regular TJ's or Marshall's. You can get endless pillows. or right now all sorts of things for the garden and gardening. There's an endless supply of pots and pans in all price points, shapes and sizes to choose from. They have a very large seasonal department here which changes pretty much every 6 to 8 weeks. It's usually worth a quick perusal. I've only been here twice since Covid started but most recently it wasn't too crowded in line to check out wasn't too long. Masks aren't required here so wear your own to keep safe. Update 151 2021

I Loved this store !! I was expecting a store with…read moreoverpriced crap !! That, it was not. We were looking for some affordable artwork for our poor, empty walls in our house. I found a few I loved , so we got them. Such cute furniture for indoors & outdoors. If I had the money & the space, I would've bought SO much stuff. I got a SNOOPY sheet set & a comfy SNOOPY throw blanket . I found some other great "cooling" sheets, that we got. The store was very busy & the lines went all the way into the isle at TJ Maxx, but it went pretty fast. I love the system they have, by lighting up on the monitor what register is free to go to & announcing it. That's very cool & convenient. I will be coming back to this store for "whatever". Lol I liked it a lot !!

I recently visited this shop and was absolutely delighted by their unique selection of gifts. It…read morehas such a quaint, charming vibe! I bought a pair of handmade fingerless gloves that I loved--until my daughter "borrowed" them from me! They also have wonderful gift options for kids, like bilingual word cards and books that my family really enjoyed. I couldn't resist picking up a few mugs with great sayings on them, too. I'm planning to call and see if they ship orders because there are still a few items I'd love to get my hands on. Highly recommend for thoughtful, one-of-a-kind finds!

I love this little boutique. Well, it's not so little. It's much larger inside than it looks. There…read moreare all kinds of unique, high quality items inside. The staff is always friendly. It's pretty clean and the atmosphere is warm and inviting.