STAY AWAY! The absolute worst AT&T store! It is hard to imagine that AT&T would have this…read more"MANAGER" representing their company. I have never been treated with such rudeness, incompetence and out right lies. I hope I can get video from the store to put online for everyone to see. I bought two iPhone 17s and it was a terrible experience. However just down the street at the Cornerstar Way store manager was excellent, knowledgeable, informative and respectful. Too bad I didn't buy my phones from him. Still don't have the phones I purchased weeks ago. They were closing in 45 minutes and just wanted me out. He ordered the wrong phones said I can pick it up at the store. When I went to get them. He lied and said it I never was in his store, then said he did order it but sent the order to an address on the account without telling me or my permission. Now I have one wrong phone and one we can't find that is wrong and I paid for them both. He rudely sent me away and now I am waiting for Monday when I can speak to an AT&T representative. It cost me thousands of dollars, weeks of my time and frustration for his mistakes. And I still have no resolution...

My husband and I came into this store today and Brandon Tinsley helped us out today and got my…read morehusband set up with a new phone and iPad. We got confused on the store hours and when we came back to pick up the phone they were a few min before closing and unfortunately we had to keep Brandon there 40min past closing but he stayed to help us and and had a smile on his face the whole time. His customer service and attitude is outstanding and so professional! This will definitely keep us coming back to this location and referring friends and family. Thank you Brandon!!!

I paid $95 to have my phone screen replaced here and was offered a 30 day satisfaction guarantee…read more However, flash forward to 45 days after the replacement and my screen gets randomly pixelated and the actual quality of the screen is cheap. Definitely not a long term solution. Proprietor is friendly though.

Highly recommend! Fast turn around time, very professional and can fix majority of electronics…read moreincluding PS5 with very reasonable prices vs other places who charge extremely high prices.

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

This location is terrible. First visit was just after 10am and there was a line of people waiting…read moreto get in even though the store was supposed to open at 10am, so I left. Went back today to drop my off my trade in and had the unpleasant experience of dealing with "Lucas". He incorrectly thinks he has the ability to read a label and determine your phone is not a trade in but a warranty item. Way too much attitude from this employee to be working retail. He was, of course, wrong, then got testy when I showed him the T-life app which said I could bring the phone into the store. He just wanted to put the label on the package and nothing else. Had to argue with him to get a receipt for my trade in. Tmobile needs to do a better job training their employees to get the facts from the customer's account first before making false statements and then giving attitude because they are wrong. Also, they might want to hire some more employees who can open the store on time, 10AM isn't that early. Don't waste your time at this location, wait a few days and get your phone through the mail. The store can't do anything but give you a phone they have in stock, which you can get in a couple of days through the mail with the added bonus of avoiding the hassle of dealing with incompetent employees. No resolution through T-mobile either, they just don't seem to care.

Megan has been an angel and helped us with an impossible phone situation! She thought of so many…read morecreative ways to help us, and was friendly and witty which kept us feeling relaxed in a situation that could have been much more frustrating!

Just bought a JBL Bluetooth speaker for way less than anywhere else I looked. Sounds great!…read more I highly recommend this AT&T STORE for Bluetooth Speakers.

Quan was extremely helpful with my husband's phone issue. He was not pushy about us replacing the…read morephone and led us in the right direction to repair it.

I've done business here before and it was great service, this is why I came back. I thought my…read morescreen was cracked again. It wasn't, just the screen protector. I didn't know that and wouldn't have known if Tom the owner was shady. He could have easily charged me for a new iPhone screen but let me know it was just the protector. His honesty , I can't even tell you how much that meant to me. He's such a GOOD person. His work is quick and professional as well as spot on. I recommend him and will never go to anyone else as long as he is doing business. Thank you Tom.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

Quick stop! Brought in my new screen protector for my Android phone and they were kind enough to…read moreput it on within 5 minutes. No waiting.

Worst retail experience ever. My wife went in to buy an iPhone 16e 64 gigabite (lower-end model)…read moreand was told that they did not have any. Was upsold a 16 Pro Max 256 gigabite - at twice the price of a 16e. Took them 2 hours to set up her phone. I went back the next day to discuss options for a phone that suits her needs and fits our budget. There are 16 e's on display. No greeter, understaffed. Waited an hour before a rep.even bothered to acknowledge me Four reps on the floor, 3 working, the 4th standing around ignoring people. One hard bench to sit on - not available. I was so irate after standing for an hour being ignored that I walked out. We were T-Mobile customers for 8 years. No more. The manager is welcome to look me up on the camera and/or pull our sales records and give me a call. male, senior, tortoise shell glasses, dark pants, suspenders and beige collarless shirt. Was in on 9/27 from 1:30 until 2:30. Standing in the corner next to the iphone 16 e's that you told my wife you did not have. I told you not to apologize to me for intentional conduct and then walked out. You upsold my wife a 16 Pro Max after her phone was lost/stolen.

I had a great experience with Verizon. The staff was helpful, patient, and really knew their stuff…read more They walked me through my options, answered all my questions, and made sure I left with exactly what I needed. The service felt straightforward and honest, and the pricing was fair for the quality you get. Everything was set up quickly, and the whole process was smooth from start to finish. I'd definitely recommend Verizon for anyone looking for reliable service and knowledgeable support.

Logan is an amazing Tech. We came in today as we were experiencing some difficulties with our…read morephones. In a matter of minutes Logan did some great troubleshooting and devised a plan for us to follow so that we could perform our own testing to see if there was a performance improvement. So far so good stay tuned.

This AT&T location USED to be horribly managed. But, when we didn't have time to go clear out to…read morethe mall and we HAD to get our newly purchased phone up and going for work. We thought we would give this location a try--if we weren't happy, we'd head out to the mall after all. We are so glad that we chose this location! Parking was easy. We walked in and there were no other customers. Yet, there were quite a few employees on hand! Austyn was eager to help, extremely knowledgeable (in past AND present products), and didn't give us the proverbial push/guilt for having purchased our phone off site. He just wanted to help! He was professional, personable and prompt in taking care of us. PLUS he had us out of there in about 25 minutes! We are so glad we went to THIS location and had the excellent customer service we'd received from Austyn!

Why do I keep coming back here? Perhaps I am a glutton for punishment. The second star is because…read moremy problem was (eventually and disrespectfully) solved. The lack of any additional stars is this: The relentless derogatory comments about where I chose to buy my new phone. The lack of common courtesies while trying to solve my issue. The language blurted out when technology was failing the attempt to revive my service. The tone & almost eye-rolling as I explained that my pin NEVER works for ATT. The verbal beat-down I had to take because I wouldn't buy the case recommended. ATT needs to quit hiring whoever walks through their door. This store, in particular, has the worst employees. Another review mentioned Azalea, who I distinctly remember because of how horribly she treated me and other customers a few years back. Find better people!