My husband and I just checked out this morning after spending two days two nights at this hotel. We enjoyed the very comfortable bed and the free breakfast. Above all, I want to commend the excellent service of Brian at the front desk during our check in process. He made us feel welcome ( he even gave us newly baked cookies , mixed nuts and potato chips as welcome gifts). Also, the rates are reasonable for the quality of their beds. I suggest that Marriott adds a full length mirror in the room ( I found it hard to apply my make up just using the existing mirror in the bathroom). read more

A good value for the price. Impeccably clean, with easy safe parking, soft comfortable bed and fairly new furnishings. Jamar was the at the front desk and checked me in and he was incredibly kind and helpful. I would definitely recommend for the quality and the price if you're staying in the Pasadena area. read more

Horrible horrible horrible hotel. Extremely agitated and rude front desk attendant at night. He knocked on my door at 9pm on a Monday night to confirm that there was someone staying there. I said yes I am and I confirmed with my last name. Soon after, I got a call from the hotel phone from him telling me my name is not on the system and I was not booked. I went downstairs with my phone, showed him my itinerary that my stay has 7 more days left. He told me there is something wrong because evidently to him, according to his computer, I shouldn't be there. I confirmed through Priceline App Chat on the spot, and they sent me another itinerary to confirm that my stay (which I already paid in full for) is indeed for another 7 days. I showed it to the attendant who is even more agitated now that I wouldn't "call someone" about this to solve this problem, and told me I can just go back to my room, and he'll just call me later. Again this was 9:30pm at night. I wanted to get ready to rest without worrying I might be kicked out of the room in the middle of the night! I gave up trying to reason with him and went up to my room. And guess what, during the moment I was downstairs and he was clicking away at the computer, my room key was disabled! I was still using it at 8:30pm, coming and going between the laundry and the room. If not for my daughter who opened the door for me, I'd be standing in the lobby still. Well done SpringHill! Way to make a paid-guest feel unsafe with her young daughter staying in your hotel. I do not know whose issue this is, hotel or Priceline, but this was an issue that should have made clear to me when I checked in, if my check out date is different from the itinerary! While I am writing this review at 11:30pm, this issue is still not solved between the hotel and Priceline. Priceline just told me I am "allowed" to stay tonight, but I am not booked for any more days and Priceline will need to call hotel back tomorrow during "business hours" to check if they can cancel the rest of my reservation (which is non-existent according to the hotel) and get 7 days worth of money back... Again, this is SpringHill suites by Marriott, Pasadena, Arcadia. A 3 star hotel. I paid $156/night. Non-refundable, non-transferable, non-changeable contract, for 11 days of stay, and was told I don't have a room at 9pm at night, after 4 days. I have to look for a hotel to stay last minute for tomorrow, over $1000 less on my account because I cannot get the money back from them for the booking I didn't get. This is not bad luck. This is bad professionalism. I am stressed, scared, tired, and now I have to pack. read more

The manager Nikki in this hotel may be capable of administration, but she is rude, self-centered and not friendly at all. My husband and I have made a reservation separately for the total of two days, which was from Jan 3 to Jan 5. When we checked-in, we told the front desk clearly that we would like to combine two of our reservations. The gentleman there knew it and gave us the two-day parking permit. However, our room access card cannot open the room at the second night. We went to the front desk, waited for a half-hour, and explained to the staff, since the staff was busy talking at phone. He accepted our reasoning and fixed the room card. Then we left for dinner. After coming back, our room access card cannot open the room again. We went to the front desk again and Nikki herself was waiting for us. She told us since it was two separated reservations, I needed to pay extra fee for the extension of my stay for the first day. After conversation, she realized she was wrong and accepted that she would not charge me. I requested her apologize for the inconvenience and wasted my time. However, she yelled at me, and said that I yelled at her first. She also threatened to kick me out of the hotel if I insisted on asking her to apologize for the inconvenient she caused to me. There is poor communication between Nikki and the staffs from the front desk. She should have listened more to her staffs, and be polite to the hotel guests. In this experience I am saddened that Nikki is a boss of this hotel, and fails to provide a friendly environment to the guests. Dare not to come back if the hotel insists on "locking out the guests" unreasonably! Actually, a "sorry" or some polite words can resolve the problem, but she fails to do so. read more

This is one of the best hotels available through Bonvoy loyalty - the biggest rooms, best budget, most helpful staff, and all the amenities are not only included but easy to access. We checked in around 2am and had stayed at 3 other Bonvoy Marriott hotels in the SoCal area over the course of the week - we are LA locals but transitioning between apartments and held up on our move by recent COVID closures. This was the least expensive night we booked all week and the best by a mile. What really made the stay for me was how incredibly helpful and efficient this front desk employee was upon our arrival - a welcome change to our last experience at the Westin LAX. Even though it was the middle of the night and he was the only one working, Mike K gave us his full attention and best practice customer service from start to finish. We wanted to put a new payment method on file different from the one we'd booked with, and because my phone was dead I forgot I need to unlock my credit card on my banking app first. Mike was incredibly patient with us and made it seem like no hassle or annoyance to him at all as he waited for us to sort things out - he had to manually reinput the card number each time and even though it was rejected on the first 2-3 attempts he put up no protest when asked to try it again. It's usually embarrassing to have a card rejected no matter what the reason is, but Mike didn't make us feel awkward at all. Once we were all checked in and good to go, we had to park and grab our bags from the car. As I was headed up the elevator from the lobby, Mike stopped me to give me a complimentary goody bag with a few snack items and extra bottles of water since we had added a friend to our reservation last minute. The service was already great and he didn't have to give us anything more than he already had, but he went personally out of his way to put it together for us and it was very sweet. We were all so hungry and hadn't stopped on our way there because nothing close by was open or convenient at that hour. I think he over heard us talking about it as we came in, and I loved that he took it upon himself to contribute to our comfort without us even asking. Earlier in the week at the Fairfield suites in Santa Clarita the desk attendee made us feel like a huge burden on his evening for requesting to charge a soda to our room that I grabbed from the lobby fridge. It seemed like employees at other hotels were only interested in doing the least amount of work possible, whereas mike sought out opportunities to be as helpful as he could. He made up for our bad experiences x3 and I wish every Marriott Bonvoy employee was more like him. read more

Very old very tired hotel. Tears in the seat cushions on the sofa, dirty carpet with the carpet squares separating, very old mattresses w no support. Positives were the amazing staff who did everything they could to make you comfortable and meet your needs. Nice to have a free breakfast as well, and the staff member helping w that was wonderful. Marriott needs to spend some money to update the place. read more

Overall this Springhill Suites was a really good experience and I would definitely stay here again next time I'm in the Arcadia area. It's very close to a ton of eateries within walking distance so even if you do have a car, it's not necessary to drive. The Arcadia area is a really nice place to walk around and explore. Check in started off on the right foot. The employee working the front desk immediatly greeted me with a smile and simply asked for my picture ID and credit card. Before I knew it within about 30 seconds he handed to me my ID, credit card, room keys, and said that's it you're all checked in. He explained directions on how to find my room and told me to let them know if I needed anything. At the front desk they also have fruit infused water and a huge bowl of lollipops to satisfy that thirst and sweet tooth. Walked into my room and the lights turned on automatically via the motion activated switches. It was nice not having to enter a completely dark room and have to search high and low for the light switches. The A/C was on and set to a nice cool tempurature. The radio was even on playing some nice relaxing music. The room was in great condition, clean, and very spacious. The front part of the room had a nice living room type of area with a good sized couch and very comfortable throw pillows, and of course a TV. Then there is a small kitchenette/wet bar with a sink, mini fridge, and of course a coffee maker. Lastly there is a good sized desk area. The back part of the room is the sleeping area which had two very comfortable beds and pillows with a TV mounted on the wall. The TV was a little small for the space available on the wall, but it served it's purpose so it was good. The nightstand was very modern and had an iHome docking station/alarm clock/radio. The bathroom sink, toilet, and shower were standard but again clean and in great condition. The morning breakfast that was included with the room rate was the standard hotel breakfast fare but as long as you knew that going into it then it's a great free breakfast. Basic stuff like juice, scrambled eggs, breakfast meat, yogurt, milk, assorted cereals, fresh fruits, waffles, oatmeal, luncheon meats and cheese, toast, muffins, bagels, English muffins, and all the regular condiments. All the staff that I encountered were polite and very professional. Overall the stay was great and again I would definitely stay here next time. The only thing I have to caution is that if the hotel is packed or even sold out, if you come back to the hotel to late in the evening parking gets really full and sometimes scarce. read more

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Had to have the home tented/fumigated so I needed a functional, local, close-to-work place to stay for two nights. I nervously tried that Priceline.com thing where you bid and you don't know what you will get. This was considered a 2 1/2 star hotel on Priceline. I got this place for $70/night. I anxiously hoped it would be decent. Whew! The staff was very friendly. The lobby was clean with complimentary teas and coffee and a computer and printer to use and a seating area. More of a relief was my room was very clean and updated. There was kitchenette area, a living room area, sleeping area with an open vanity/sink area and the enclosed shower/bathroom. The TV had around 20 channels with Showtime movie channel. There was a complimentary breakfast in the morning which included the usual items, eggs, potatoes, waffles, bagels, oatmeal, fruit,...etc. I will assume it was the usual mid-range quality of the usual complimentary breakfasts. I can't say since I didn't partake. I looked for a whole grain bagel one morning on my way to work and they only had plain white and blueberry, so I passed. There are several nearby restaurants within walking distance for dinner. The pool and jucuzzi were working. Minor down points: **The vanity area opens right onto the bed, so if someone is getting ready early, the light will totally glare onto the sleeping person. **There was an annoying sound that might have been a washing machine at 2AM one night? **The closet area/niche was REALLY dark with no light at all and it was really hard to see my clothes in the suitcase. So I hung them up and I STILL couldn't see them. Probably doesn't help that all my clothes were black. Lol. I was generally pleased and would stay again, although I can't think why I would really want to vacation in Arcadia! But I think its great for non-luxury business stays or visiting in-laws in the area and you really, really don't want to stay in the same house, or your house is being tented while you murder termites. . read more

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So a really good friend of mine got a suite here so we could hang out, drink, and just crash in the room. When we arrived at this place, I was impressed by the lobby and the fact that it looked pretty modern. The room itself was pretty spacious and clean; and it had quite a lot of amenities such as a kitchenette and a nice desk. We went out to dinner and came back to the room and drank and played games. Although it was still early, we were kinda loud and I was pleased that no one had complained. Everything was going great until it was time to go to sleep. My boyfriend and I slept on the pull out bed from the couch while my friend and her man took the bed. The bed itself was pretty uncomfy but that's expected so I didn't care too much about that. It turns out that in the area where the couch-bed was, there was a light that's activated by a motion sensor. So every single time my bf or I moved, the light turned on. This was a bright light too. So my bf and I spent the entire night getting up to turn that damn light off. Finally, we had to unscrew the light bulb because it was just ridiculous. It was already 6 am by that point, so we just slept a couple of hours and then jetted so we could sleep at home. In addition to that light, I learned in the morning that the walls were extremely thin. I heard our neighbors shower, and felt the vibration of the door every time someone left their room. My friend had also been trying to use the A/C in the room but no matter what, it would not cooperate. Although this place was comfy and convenient, I would not recommend staying here if you want to get a good night's sleep! read more

DISGUSTING!!! Carpet and bedding looked old and gross. The laundry room had trash and wet underwear on the floor. Also, the trash hadn't been taken out for some time and was overflowing with old smelly food. The pool and other amenities are very hard to find/get to. Pool and hot tub were also lacking in the cleanliness area. The room itself is lack luster and very outdated. Most channels on the tv couldn't even play or was just static. Everything in the room doesn't look like it's been replaced for many years and there are barely any plugs. When we tried to talk to the front desk about these issues, the lady there basically just waved us off. My family will NEVER stay here again. read more

I liked the room although the hot water was out of control. It's a spacious room. The breakfast ends at 9 am M-Thru Friday . Even the coffee was finished promptly at 9. No food nada!!! The bold coffee by the way , was excellent!! read more

February 14, 2014 Spent our Valentines chillin'. We ordered take out food from nearby and brought it back to our room and watched movies all day. The check-in was simple and quick. We were told about the complimentary continental breakfast, but didn't utilize it since it ends at 10am. Room- AC isn't great, it's loud, and it's pretty cold. Controlling the AC was difficult and kept blowing at our bed. Anyway, everything else was fine. I like how they have a fridge, sink, coffee maker, and microwave in the room. Sadly, we didn't use any of those amenities. Overall, good experience. Not a bad location since you are near the mall and all the restaurants. read more

This hotel is very nice. Located in a very good area with a picture perfect view of the mountains. Staff was very nice and accommodated my request for early check in. The room was nice and has sufficient space. Room has a living area with sofa bed and work desk. I like the fact there was two TVs in my room l. Not sure if this was based on the room type but certainly it was convenient. Exercise room was also nice and they have free weights as well. Now the only problem is the dining area is small. 7 small tables, 1 high table, and 1 long table is all they have in the dining area. I had to be patient and wait for people to finish before I can sit down and eat breakfast. This hotel has 4 floors and a small dining area is not sufficient especially if all rooms were sold out at this property. I came during the middle of the week and hate to imagine what it is like when they are sold out. The wait time to get a table would be astounding. My recommendation is to invest in more tables to be able to accommodate all guests. I will probably not stay here again but if anyone happens to stay here be aware of the limited seating in the dining area. read more

SpringHill Suites by Marriott Pasadena Arcadia - Hotels Near Me - Arcadia, California

Hopefully, we won't be staying here again. From rude employees to odd rules. First, we called for a room upgrade. They said you had to ask in person. We checked in around 4 and the front desk said had we checked in an hour earlier we would have been able to get an upgrade. Mind you, the parking lot was practically empty. Then we call to get extra bath towels(our room only had 2) and pillows. The front desk said she wasn't sure if they have pillows. Again, the hotel was practically empty. So, they come abs drop of exactly 2 towels and no pillows since none were available. I don't understand how there's no pillows available if they don't keep the linens in the room due to Covid. The mystery is what happened to all the pillows. Anyway, they have a coffee machine and coffee to brew in the room and no cups. I wanted to re hear my dinner and the only bowls available were dirty. They don't provide dish soap only dishwasher soap. The popcorn ceiling is nasty and the bathroom had some coins on the shower curtain rod. I didn't want to mess with the coins since someone put them there for a reason. I didn't want the curtain rod falling just in case they were there for that reason. Hopefully, next time we stay at one of the Marriotts we are familiar with instead of this place. read more

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Why is the shower dirty? Why does the tv not work? Why does the fan squeak squeak squeak? Why is our room in front of the elevators and next to the maid station? Was a louder, busier location even possible? Why was the carpet in the elevator stained as if some sacrifice happened in there? I wasn't expecting the Four Seasons but seriously it's as if people just stop trying... read more

This was the cheapest of the Marriotts in the Arcadia area at the time. Nothing to outstanding about this hotel. Fine for a quick one night stay but not more. Upon checking in, we were told we got an upgrade for our Bonvoy membership but when we got to our room it was clear that we didn't get one. Later I overheard a different front desk staff tell someone that upgrades weren't available because all the rooms were the same. So did the first staff member lie to us? The room was fine. Very low and dim lighting in the bathroom and sink area. Had to take the desk lamp over at one point so I could see what I was doing in front of the mirror. I found some ants and quite a bit of long hair in the bedding and the corners of the room. Walls were super super super thin. I could hear everything that our neighbors were saying and listening to. At one point, I almost wanted to tell them that I could hear it all. The AC was dusty and had a constant squeaking sound. Fortunately, it was the AC and my exhaustion that saved the night. It was loud enough to be able to drown out the noise from the adjacent rooms above and next door. Breakfast was mediocre with a very small serving and dining area. I ended up having to take my food back to the room because of the limited space. Breakfast consisted of eggs, sausage, frittata, and then your usual waffle/cereal combos. Overall not somewhere I'm dying to go back to but fine in a pinch. read more

I stayed here about a year ago in 2017 and had a great time relaxing for a week. Beware! Since pot was legalized on Jan 1 2018 this place is a total stinking pothole! I stayed for only 1 day after making a reservation for a week. When I went up to my room, the entire hallway was filled with pot smoke. I incorrectly assumed this was a few people breaking the rules (the hotel is smoke free) and settled in for the night. My room was completely inundated with pot smoke for hours. I finally went to bed at midnight. I woke up 3 times before 4 am because of smoke filling the air. I would have complained, but I'm well aware that hotels are a kingdom and the manager is king. If a lot of people are breaking the rules and someone complains, the person complaining is kicked out. This stops the complaining. Often you don't even know they're kicking you out until police arrive at your door and escort you off the property. I finally left at 6 am and I'll never be back here. I sent a message to the manager Alvaro about what had happened and never received any response. I also sent a message to Marriott corporate headquarters and also received no response. read more

I was surprised to find a lower then expected rating for this SpringHill Suites. This is actually one of my favorite in the Marriott system. The check-in process was nice and pleasant. Requested a late check out and the clerk initially said 1:30pm and then a supervisor immediately intervened and said put me down for a 2pm late check out, that was a big plus for customer service. Even got a welcoming gift bag as a bonvoy member and e-mail follow up immediately during the stay to make sure everything was pleasant. This property so far has the best customer service for me within the SpringHill brand. This is my third time staying at this location and all stays were nice and outstanding. read more

Well the only reason it gets three stars is for staff and them trying to upkeep this property. A big 5 stars to them!!!! Professional, friendly and courteous. Otherwise I would have taken one or two away. This is a property that needs a makeover...yesterday... I know I am not buying the place, and I judge more on function and service than aesthetics, most of the time. Well, these aesthetics gave me a headache. Even when it was new, Stevie Wonder did the decor ... different patterns for days that will make you dizzy. Mattress not cardboard, but definitely not what I have come to expect for mattress comfort in Marriott brands. I generally like SpringHill Suites, the sea-foam green and aqua hues I have come to expect in rooms are very calming and comfortable. Yep...not this one,,this should re-brand as a 1981 Residence Inn minus the oven. I bet that most of the furniture is a hand me down from that brand. This place will never be the Doubletree down the street, and on the other end of the spectrum, never be a Extended Stay America two blocks over either, thank god. Pros .... It is clean, the staff is wonderful. and everything works....just needs a designer, sledgehammer, some new quieter hvac units, and a update by someone who wasn't so crazy with random prints that don't go together on their best day... read more

SpringHill Suites by Marriott Pasadena Arcadia - Some of the plentiful clashing patterns found at the Springhill ... - Hotels Near Me - Arcadia, California

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This hotel allows dogs! Big and small and they don't even have designated pet floors. Our room reaked of pet smells. This is completely unacceptable. I felt like I was in a doggy motel rather than a place to relax after a long drive. Will have to definitely reconsider staying at Marriott properties if this is the direction they are going in read more

Did mobile check in so it was easy when I got to the counter to get my key. I was really impressed with the room and how spacious it was. Huge pullout couch (didn't use it but it was big) and a nice sized little kitchenette area. The bed was comfortable, the sheets soft, and everything was clean. The only criticism I have is that the towels are in no way luxurious - more rough than I'd like and just a little old looking. I'd definitely stay here again and the value for price paid was exceptional. read more

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Marriott... I thought it would have been a nice quality hotel like other Marriotts I've stayed at. I sure was wrong... Location, it was nice, close to downtown Arcadia and the Westfield Santa Anita Mall. Everything you might need is near by. That's one worthy consideration when staying at SpringHill Suites Marriott in Arcadia. Staff was fast and efficient at check-in and check-out. The rooms were fairly clean and decent in size. Now for the negatives... Noise: -Not enough sound deadening, can hear people talk outside the door in the hallway. -AC/Heater unit is noisy. -Water pipe sound is loud, even when you're not the one using it, maybe the other rooms using it, you can hear the loud noise. Sometime you can hear something rumble when the water is turned on, which I am assuming it's related to the water pipes; at least in the room I stayed in. -You can also hear the rooms next to you flush their toilet. Noise is one of my main complaints... With that much amount of noise, it's hard to get a good night sleep. read more

Hallway reeks of marijuana. When I mentioned this and the ripped and soiled couch to the front desk, he said the entire hotel should be in the trash bin. I have been staying in this hotel for almost a decade for the holidays to be with nearby relatives. A steady downhill slide in Maintanence and upkeep. Would think Marriott would be ashamed to put their name on this pot den!!!! read more

A bit disappointed that they charge you parking here while all the hotels around there including the more expensive Marriots and Hilton hotels are free to park. No digital key like the surrounding hotels. You are greeted by staff that are not happy working there. Would not reccomend this place to anyone. The furniture are very outdated. Garden Inn and Courtyard are way better and if you pay a little more, go to the Doubletree across the street. read more

I needed a place to stay with my two dogs while some work was being done on my house. I was very happy with my studio. It had a mini kitchen, an area with a couch, tv, and very functional desk so I could work, and a bedroom area. The kitchen has a microwave and small fridge and coffee service. No plates or utensils so plan accordingly. The staff was very helpful and friendly. Several chain restaurants close by. read more

Stayed last night in an adjoining room with a relative that just had surgery at City of Hope. I saw a spider on the bed, so pulled back the mattress from the headboard to see where it went. The bedskirt/boxspring cover was covered in hair, a hair tie, an old kleenex, food crumbs and dust. I don't think they change nor clean them. I checked my adjoining roommate's 2 queen beds and the same thing, except on one of the bedskirt/covers she had a stain. We pulled the bedskirt/boxspring covers off and the boxsprings are stained with who knows what.... We spoke with night management who stated they would leave a message, but I will be speaking with a manager today. At almost $200/night and Marriott brand this is unacceptable to say the least. I would wager that every boxspring cover has the same issue. City of Hope endorses this hotel as a place for its patients, they will be getting a call as well. This is unsanitary and unsafe, especially for an immune compromised patient. read more

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Well in this neck of Arcadia, just off the I-210 freeway, there is a cluster of Hotels all across the street from each other. In total amenities, they go in this order: 1. Embassy Suites (Hilton) 2. Hilton Garden Inn (Hilton) 3. Springhill Suites (Marriotts) In price, they go like this: 1. Embassy Suites 2. Hilton Garden Inn 3. Springhill Suites In convenience and total value, they go like this 1. Embassy Suites 2. Springhill Suites 3. Hilton Garden Inn In esthetics, it is like this: 1. Embassy Suites 2. HGI 3. Springhill In making your accountant happy, its 1. Springhill Suites 2. HGI 3. Embassy Suites read more

We needed to find a hotel nearby our home that accepted our dog with us while our house was being tented for termites. This hotel was perfect. The desk clerks always answered the phone pleasantly and were helpful. They were flexible with the check in and check out...which was such a relief, since tenting your house for termites is so stressful. The room was pleasant. The hotel is several blocks from a large park. It is close to the mall and a Dennys. The rate was reasonable. read more

The hotel is ok. Staff is really nice and accommodating. The bed is right next to the heating and cooling unit so when it kicks on, its loud and makes for a restless night. They hotel has a company that they handle room service through. Order In Room Service. YUCK!!! I ordered fries and hot wings. The fries were "thrice cooked" - that's how hard they were and the chicken wings, well... salty, overicooked. It took about 45 minutes to get my food so by the time I was eating it was late. I'm usually good with room service and this one sucked big time. Don't order from that menu. read more

A fairly decent hotel that provided a pretty clean room without too much noise. There isn't a separation between the sitting area and the bedroom. Breakfast was not bad (a variety of food including cereal, waffles, eggs, sausage, fruit, etc.) and the eating area plus the front lobby looked rather new. read more

We used this hotel during one of our road trips. The checkin experience was negative since one of the rooms were not ready when we showed up at 4pm. When I questioned the front desk agents, they were looking for excuses instead of just simply taking ownership and apologizing. After writing an email to the General manager, he quickly replied and wanted to meet with me the next morning. The general manager was very nice and made me feel like they do put the customers first. I think that was an isolated incident. Overall the rooms are spacious, clean, and updated. It has hot breakfast in the morning. I travel a lot using the Marriott properties, this hotel is a good representation of the brand's standard. read more

My husband booked this reservation without my input. He assumed since the name had the word "Suite" in it, we would actually have a suite. We were extremely disappointed when we arrived and there was no door to separate the sleeping area from the living room area. Had we known, we probably would have left our children at home. In addition our bed was supposed to be king sized. It was more like a small queen sized bed. The TV was placed in a way that you could not see it from the living area or the bed area. It was near impossible to navigate between bathroom to living area without bumping knees against something. I was awakened at midnight by a roaring sound. I called the front desk and they had to go and turn off an air conditioner in an unused adjoining room. I was not happy with being woken up however the staff was very friendly throughout our entire stay. The breakfast had an excellent selection of premade foods (cereal and yogurt) and the kids enjoyed the juice choices. On the other hand, the eggs had a strange texture and were very salty. The sausage was rubbery. The eating area was small and finding seating was not easy. Finally, when we arrived, my 6 year old daughter threw on her bathing suit and drags us down to the pool because she's 6 and that is her favorite thing about going out of town - getting to swim. Imagine her disappointment when we found that the pool had been shut down by the health department because they haven't been using chlorine. Lesson learned. My husband is not allowed to make reservations in the future. read more

I stayed here this past week, as I was in town for business. The prices I was charged were relatively low ($120 a night), but the room was in great shape and the staff had very friendly attitudes. The free breakfast in the morning was great also. Only drawback is that there is no bar! read more

I'm just getting to the point, there was a giant flying cockroach in the lobby when my husband and I walked in! I screamed and ran to the car and he went in and canceled our reservation. While I appreciate them not giving us an issue about canceling, I felt it important to leave a review letting others know. If you see one of those things in the day you know there are many hanging out. I do not want any of these coming home with us as souvenirs. Yuck! read more

We just got back from our second stay at this hotel. This time around we were there ten days. I have to say first and foremost, the staff is what makes this place great. If my review was based on the staff alone, I would give it a five. From the housekeeper to managers to the ladies that served breakfast, everyone was incredibly hospitable and friendly. The room is large though I wish it had a door separating the front area from the bedroom. Mainly because my husband had to work at night on the computer. Sometimes I heard water running in other rooms otherwise it was very quiet. The bed was comfortable however the pillows were not. There are laundry machines on the second floor which I utilized a few times. There are vending machines and snacks you can purchase in the lobby. As some others have mentioned the breakfast at first seems great. Then you taste it. I have a feeling the cost wins over quality when purchasing the breakfast goods. If you are a yogurt, cereal, and juice person then you will be happy. The eggs had a weird consistency and after taste. There was fresh grapefruit and other fruit. The bagels, waffles and pastries were not good. The hotel was spotless and for the price, I thought it was a very good deal. We paid $95 a night for a king suite. My husband has been able to get this room before on one of the travel sites for $55 a night. I would certainly stay here again. read more

I stayed here a few times while visiting family in the area. The overall experience was awesome for the daily rate. I got te AAA rate and paid between $91 - $109 depending on time of year and days I stayed. The breakfast was decent, scrambled eggs with another item (sausage, potatoes, ham), make your own waffles, and various other continental breakfast items. The room was clean and the bed was comfortable. They provide shampoo, conditioner, lotion, body soap etc. There is a microwave, mini-frig and coffee maker as well. read more

Don't stay here - stained throw pillows, stained carpet, walls needed a fresh of paint, one usb port on a clock radio, tv analog signal with very snowy picture, some cable channels but some channels that said "no signal," a mattress that was much too soft. No restaurants list. read more

Staff is extremely friendly and pleasant to deal with. Rooms are spacious with nice mounted TVs and kitchen area. Rooms have Showtime in them for free, which is awesome. Bathroom definitely needs to be remodeled, but overall a decent place for a quick trip. read more

I would give 0 if I could. The whole place smelt so bad I was gagging the entire time. They were very unclear with prices and never disclosed that they changed our room from a king to two queens. There was also mold in our room and the door wouldn't close unless you slammed it. Very disappointing for a Marriott. read more

We enjoyed our stay at this hotel. The owner was very courteous and friendly and always willing to assist us with any questions we had. I enjoyed having the continental breakfast and also that location is very convenient close to the freeway. It is a very quiet and peaceful location and our room was clean and comfortable. read more