We're an older couple who enjoyed coming to "Incredible" over the years. Not only for the games but for the pizza and buffet. We get a good price as we usually put $$ on the game cards and that will basically give us a free buffet. The service behind the counters, both at check in and ordering a pizza, is amazing as they always have a smile on their faces. However, it seems the last few times we have visited, the quality of the food has dropped quite a bit. Even when ordering a special made to order pizza it seems sub-par. When we used to order a thin crust pizza it would be hot and crispy crust. These times it seems they have sped up the conveyor on the oven and they've been undercooked and soggy. The thicker crust pizzas on the buffet are usually quite doughy which makes me believe I may be on the right track. With other arcades available in the area we may find an alternative to our monthly pizza/game outings. The atmosphere of the place is great. Like I said; those behind the counters usually wear smile and are of great help. It's fun to watch the families enjoy this place as we did when our kids were younger and we brought them there. Even better is 98% of those kids are very well behaved and are quite polite. (Thank You Parents) We may give it one more try in a month or two and if things improve, I will make great effort to update this review as such. Have a Happy Day! read more

This place is so good. The staff are some of the nicest people I have ever meet. I had this girl Sydney and she was so sweet. I would recommend taking you family there. It's also one of the cleanest places I've ever seen. Way better than chucky cheese. read more

Great time with family , food was good variety of foods , pizza deserts , pastas , salads. Will Come back read more

Amazing! Had a blast! We definitely will come back! Thank you incredible pizza! Amazing food!! read more

Springfield’s Incredible Food and Fun - Pizza Near Me - Springfield, Missouri

UPDATE: Management offered no help with this issue. So be prepared to not be able to eat 95% of the buffet for FULL PRICE and not be able to take home the specially made gluten free PERSONAL PAN PIZZA unless you want to spend another $7 on a takeout box. So MEAL TOTAL FOR GLUTEN FREE PEOPLE IS $20 with no real choices for sides or dessert. I am a gluten free customer. I paid full price for their buffet and happy to learn they will make a cauliflower gluten free crust pizza on request for those with gluten intolerance. What has totally angered me is that they want to charge me an ADDITIONAL $7 for a to gobox! Where is the sense in that? They cannot serve my leftover pizza to anyone else. They made a pizza that is obviously too big for any normal person to eat in one sitting. I cannot eat 90% of what is on their buffet bar to begin with. This is extremely poor service and a ridiculous policy given that it was a special order due to a food allergy. I will never eat here again and tell all my friends and post this on all gluten free sites. This is not a gluten free friendly place. I can understand not allowing takeout from the buffet line, but this is a different circumstance. And $7 for a togo box! Highway robbery! read more

Food taste like it all came from frozen section of grocery store including the pizza, was charged $2 for socks over price to jump, had to wait to ride on attraction only one open at a time. One positive I can say is employees working in the arcade/attractions and cashier was all very nice. Overpriced read more

So first off the food is not 5 stars. Lets be honest the food is 3 stars. That being said this place was Incredible (get it). My kids absolutely loved this place. The food was reasonable, but for once the games were reasonably priced. We bought a very low package but were there for 3 hours. My kids range from 4-9 and they all had the most incredible time. The ambiance is very family friendly and welcoming. The staff are all very kind and helpful. If it is your first time being here as mine it is initially a little odd ordering packages they walked us through it. I will be returning for sure. read more

We took our granddaughter here for her birthday. The staff made a big deal over her birthday. She liked the food, it was very clean and fresh for a buffet. Great variety of food. I just wish that the pizza was better. I think that frozen pizza may be better than what they serve as pizza. I would have given it a 5 star rating but it's named Incredible Pizza! The pizza is anything but incredible. The staff in the game area are very helpful and friendly towards the kids. Great place for kids to have fun. read more

I like the updates they made! it's not as dark and easier to keep track of little kids. The food is good and always kept clean

Make you purchase their crappy buffet to play games. Wanted to just play games with my son but in order to do so, you have to buy their cheapest package of $20 game card and then you have to spend another $15 for a buffet even if you don't want to eat. read more

Economical and tasty buffet. Great staff and customer service. Good for all ages, even seniors.

They have good gluten free pizza & nice games. The staff are kind & helpful & the building is clean.

Great restaurant excellent service! It was an amazing experience whenever I went there the service was so nice. The food was amazing and Connor at the register did an exceptional job! She deserves a raise because of the amazing service that she did. read more

Food was good. Play area was even better. The only thing was wrong is we found little bugs in the salad?

4 stars for the staff, super friendly in all areas. Took my nephew yesterday and he loved it. Spent a good 3hrs or more there. Now the pizza is not incredible, it could use some work read more

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Connor did a great job and served us very nicely. Very happy with the experience that we had. I would recommend it to everyone else.

It was pretty disappointing. I understand with the way the place is set up you have to "buy" the buffet. We didn't eat anything but ice cream. Vanilla was broken. Chocolate tasted like cheap buffet soft serve. The real disappointment was the arcade. The claw machines are rigged. You waste money on machines that don't work. A lot of the other machines were turned off. There were glitches and the cards wouldn't work on a lot of the machines. I usually always add more money to cards but it wasn't worth it here. Super disappointing. I wouldn't go again. read more

What an awful place! You're forced to buy a buffet, even if you don't want to eat and even if you're there for your grandkids birthday. The food is mediocre. This place is dirty, and the bathrooms are disgusting! If anyone wants to jump on the trampolines, you have to purchase socks and pay for that activity, even after paying for a party. Other activities are also charged separately. Fritz's in Branson is a far better choice, in my opinion. read more

It's super fun for the kids. We really love it when they do cute family friendly movies. I really do wish they would let you come in and use your game card and I have to spend a ton of money to eat just to play games. We grew up going here. Really miss the free playground they used to have for little kids. read more

incredible pizza has incredible pizza. also incredible other foods. also incredible games. also incredible birthday parties.

Food is ok entertainment for the kids was fantastic. Kids loved the trampoline area. Great place for the family.

Fun times for the kiddos, double game play from 8pm-9pm last hour. Friendly staff. Will be back again.

Awesome service and a lot of fun. Kids love every minute of our time here. Super clean fast and friendly

Went to ride the go carts, cost 15 dollars for 2 people one time with terrible go carts, terrible track, bad experience overall. Everything was pretty expensive for what it is. Prices on the website don't match up to reality I would give 0/10 read more

Steven was rude and unhelpful. We were ok with purchasing the packages and extra buffets even though we just ate so we could enjoy the games. A child in front of us had a birthday so he got to spin the wheel. We live 4 hours away and tried to get a spin on the birthday wheel for our son whose birthday is in in 4 weeks and Steven refused to let him. Unfriendly environment and Steven was extremely unaccommodating. read more

When I came to incredible pizza the staff were incredibly friendly, but the food was awful. And was all cold. And would not refund us for the buffet without refunding our point cards. So we decided to give the games a try, and 75% of the machines were broken. With half of them taking your credit aswell. Would not recommend read more

we love this place super fun!!!! My kids loved it!!! can't wait to come back and enjoy with my kids

Food is honestly hit and miss. The pizza is good. There's a lot of fun stuff for kids

We took daughter and grandson here for his birthday. Best Birthday Ever!! Spoke like a 6 yea read more

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When you buy a gift card from a business you expect the person you are buying it for can redeem it and spend it how they want. Not here, they have a disclaimer on their gift cards saying they can't be used towards parties. How is it you can hand them cash, they hand you a card saying what it's worth but then tell you how you can spend it. This is not right and I will not but gift cards here anymore unless they change this! read more

This is possibly The most disgusting restaurant I've ever visited. The floors tables and chairs were absolutely filthy and the food was mediocre at best. In my opinion it does not even come close to meeting the $11.49 price tag... go to pizza ranch read more

Great pizza. A fun day with kids with activities and. Games. Adults live games too service is outstanding

UPDATE: We bought $200 worth of activity cards including both attractions and arcade but with an unusually early closing time fast approaching (9:30 on a Friday...) we still had $95 left to spend on our cards. No big deal, we'll come back tomorrow, right? WRONG! They won't let you in the door unless you pay for their buffet (which was mediocre quality at best). We already spent a lot of money at your establishment that we want to spend at our leisure. I mean, isn't leisure what this place is about? NOPE, this placed stressed me out instead... You'll spend your money when and how they say you can or not at all! We live 2 hours away so we will likely not come back here for a long time and with their less than stellar buffet and forcing you to pay for it to be able to spend the rest of the money on your game card, we'll likely forfeit the $95 loss and never come back. It's a shame too because the kids loved the games and attractions. I'm just not going to be forced to have to spend more money to be able to spend the money we already paid you and have to eat the same buffet twice in a weekend vacation to be able to spend said money. Stupid red tape and policies put in place for no other reason than greed. We are taking a mini vacation with my 3 kids and decided to check out Incredible Pizza Co and so glad we did. I wish we had something like this where we live! They have really good deals that include the attractions, arcade, and buffet. I was pleasantly surprised by the variety of food options and the attractions are the best. My son is already asking if we can come back for his birthday so we will be back soon! read more

I mean, I had the same experience as anyone else who has reviewed. Do not fall for the 2 hour game card! We had 5 kids in the group and we left with two 2 hour game cards because the kids couldn't even play any of the games included! It's definitely a gimmick, yes half the games were broken so on a busy day there's no way to spend the 2 hour game cards. The bumper cars sucked, they are small and barely moved. My son stood in line for go-karts for an hour and did 4 laps on a tiny track. The food is alright, I only tried one piece of pizza the buffalo chicken and it was decent, I usually just get salad and veggies which are pretty hard to mess up. I like that they had everyone wear gloves to get the buffet. read more

Seems to be more run down this visit but hopefully they are going to be repairing/updating. Food is mediocre. Staff is always wonderful!

It has been year's since I stepped foot in this place, but with a child now 2 I feel we will be here quite a bit. Here are the reasons I only gave 3 star's. The good; friendly staff, and loooot's of games! 4D rides, kiddie rides, arcade games, carnival games, go carts, carnival rides, and even an indoor trampoline park; this place will keep your child busy for hours! The bad; The under 5 area was ultra small with a hand full of rides. We were told it was only 25 cents for kid rides, but all were 75 cents; which seemed to be the going rate for most games. That's a little high if you ask me. Bigger rides were $4 a person, and the trampolines were $7 for 15 minutes?!!! I was a bit disappointed in the price gouging, I'd hate to take a family of 4 here.. Now the food, palatable, but bottom tier. For the price I don't expect grommet, but would be nice if it was more comparable to say Papa John's; instead of day old Little Caesars. Seriously some of the worst food I've ever had. The only good thing was the cookies. I was seriously thinking about giving this place 2 star's, but the staff and range of entertainment alone is worth 3. Definitely worth booking a party at; and kids don't care what pizza taste like. But I wouldn't schedule a "family event" here. You'll walk away broke, feeling a bit ripped off, and possibly sick from the two pieces of pizza you were able to choke down. read more

I still think this is a great place, and they've added a few things lately that deserve mention: a laser tag arena, a high-def motion-enhanced movie "theater", and even a vending machine across from the dessert section that dispenses bottled water, sports drinks, and milk (for those who absolutely have to have milk with their cookies). One thing about it has started to annoy me lately, however: the lack of public wi-fi. They have a locked wi-fi network for business stuff, but nothing public. Cici's Pizza, just a few hundred feet away, has public wi-fi, but not Incredible. The fact that Incredible's pizza and buffet are about ten times better than Cici's partly makes up for it, and keeps me from making my dining decision based on wi-fi alone. But I have to admit, sometimes it's tempting. read more

OK there is a reason why you are here. You are either at a kid birthday party, a boy scouts event, a field trip, etc etc. We figured this would be a great venue to have a family meet and greet that involved kids. The food, it's there, think Ci Ci Pizza buffet bar. Bonus - they actually have Goldfish snack on the salad bar. The games are where it's at, lots of videogames/games of all kinds for everyone, plus very cool to include go cart, race track and laser tag. This place is on a ticketless card system so any game points are added to your card automatically. My teens commented on how that lets the air out of your balloon a bit when you are conditioned to having tickets streaming out of the machine and walking around with a gob of them in your hand all vegas like. I love when my teens get nostalgic :-) They make sure that you can add money to your card very easy, even the machine takes credit cards. Coolest game I saw? Giant Connect Four read more

Springfield’s Incredible Food and Fun - the entrance to the restaurant - Pizza Near Me - Springfield, Missouri

food wasn't the best nor was the games a lot of broken equipment. the cost was definitely greater than the enjoyment.

Great service, thank you so much we had a blast and the food was great, hot, and fresh.