Our company met with one of their representatives, Mike Young, weeks ago to discuss labels & to get a price estimate. He told us that because of the process they use it wouldn't matter how many colors we used. He was pleasant, enthusiastic and helpful. We decided to do tags instead of labels and a couple of weeks later he dropped by with some samples. When our designer sent him the tag designs he called and gave us a price three times the amount he had originally quoted. He said it was more expensive because we were doing tags, not lables and because we were using more than 4 colors! He was extraordinarily rude, not letting me speak until I had to say that he was either going to let me speak or I was going to have to put the phone down. He ended putting the phone down on me and telling me I could go somewhere else! Which I certainly will and I urge this company to change their attitudes and customers to beware! read more