Very reliable printing work that is always on time and high-quality. The prices are pretty…read morereasonable and often even run cheaper than what you'd find at an office supply chain. I haven't tried their design services but they look pretty professional and are even used by some of the local universities. If you live in Amherst area, are tired of pulling your hair out at the old printing machines at Staples, and want to support a local business, definitely give it a go. A few wonky parts of their website, especially at checkout (I don't get why I need to enter the code from a verification text to access my "stored" payment information if I still need to manually input all of that same information on the next page - seems pretty superfluous), but that's a pretty minor gripe and definitely not one worth removing stars over.

I normally don't leave negative reviews, but I believe it's important to share my experience so…read moreother business owners can make informed decisions. When I first spoke with the owner at Amherst Copy about designing menus for my restaurant, I was told the work would take about 6 hours and be completed within one week, starting around 12/31/2025. Unfortunately, the project was delayed for nearly two months and was not completed until 2/26/2026. During that time, I had to visit the shop many times to review and correct mistakes in the design. Several times they printed sample versions of the menu, and we carefully checked them and marked all the corrections that needed to be fixed. We returned those samples with detailed notes. However, many of the important corrections were not applied, which forced us to repeat the same process multiple times. What was most frustrating was that the time spent correcting these repeated mistakes appeared to be charged to us as hourly design work. In the end, we were billed $1,486, which was extremely surprising considering the delays and the number of errors we had to correct ourselves. Because of these issues, our restaurant opening was delayed while customers kept asking when we would open. We also spent over $500 printing take-out menus and banners, which we ultimately had to throw away because the design could not be used. We eventually had to hire another designer and start the entire menu project again from the beginning. Instead of resolving the situation, the company filed a court case against us, which added even more stress for a small business owner. Based on my experience, I cannot recommend this service. I encourage other business owners to clearly confirm timelines, revisions, and billing practices before starting a project.