I am a local small business owner and I commissioned them to print out a set of 4 decals for a golf cart I was putting together for an event. Since we are reopening, I thought that it would be a great way to remind people we are back and open for business at the event. I also thought that it would be nice to support local business and despite their lack of reviews, positive or negative, I decided to support them anyways, seeing as I also own a local small business. Called them on a Thursday, they took half deposit and told me that they would be ready by the weekend. I even sized all the images for the decals appropriately and all they needed to do was the "easy stuff", print them on contact paper and cut the decals to size. Saturday came and went with me reaching out to them via every possible method I could think of - Facebook, Instagram, Text, Phone, Everything short of showing up at the listed business address on Google (which turns out is a residential address, but I was ready to at least knock on the door). My messages and calls were all ignored and not returned. It was not until I sent a message threatening to file a police report that I FINALLY got my response and refund. I was given the age old "family emergency" as the reason for going MIA and obviously not completing my decals by the quoted delivery day. I am not an unreasonable person and had they informed me of the "family emergency", I could have taken my business elsewhere or in all likelihood I would have given them a few more days. Unfortunately, this is not how they played it and I am left here to write this review as a warning to all potential business. I WOULD AVOID THEM, BUT DO BUSINESS WITH THEM AT YOUR OWN RISK. TOTALLY UNPROFESSIONAL. read more