Collective Copies prints our holiday cards through the Florence store. Randy has been consistently…read moreresponsive, and incredibly patient and thorough as we mock up the card. When it's designed, Randy emails over a PDF for review, and also offers to print up a proof for our review, so we can see it in-person, before green-lighting the full printing. That gives us a chance to make sure color, edges etc look as we'd hoped. And it's easy to stop over there since the Florence location is only 5 minutes away from our house. They provide envelopes for the cards, and the finished product always looks excellent. Affordable, local, and our dollars go to support a worker-owned cooperative.

Because I'm a remote employee, I can't use my company's high quality copiers. But, when I am on the…read moreroad to meet clients, I still need professional-looking materials. Collective Copies in Florence always comes through, and always much faster than I need them.

I've been a customer here for years, which makes this experience especially disappointing. A recent…read moreprint order came out incorrectly, and when I brought it up, I was told that checking the proofs was entirely my responsibility. While I understand proofs are important, I felt there was very little effort made to help resolve the issue. After discussing the problem, I was given the impression that a second set would be taken care of to correct the mistake. Instead, I was charged again for the reprint, resulting in paying twice for the same project. The communication was unclear, and I felt misled about what would be done to make things right. What disappointed me most wasn't the printing error itself, but the lack of accountability and customer service after years of being a loyal customer. Unfortunately, this experience has made me reconsider using this business in the future.

Paradise has been my go-to printing partner for years, but I'm really put off by the "Okay, boomer"…read moreattitude that has developed from the staff. A few simple questions from someone who has been working with print from decades are met with dismissiveness. Guess what? That attitude just cost you guys a five-figure job, and the possibility of something considerably larger. I won't be talked down to.

Jeanine is a gem, thank you for your awesome customer service! I was able to get my copies very…read morequickly and for a fair price.

We had our wedding invitations and stationary done here. They had everything printed within 1-2…read morebusiness days, and the quality of the paper and print was just how we envisioned. We wanted to support a local business instead of a big-box store and couldn't be happier with the result. It was both faster and cheaper for such an amazing result!

Always great looking results. I've used them for corporate brochures, custom-cut vinyl jobs, and…read moretrade show signage. The prices are VERY fair (I think the first reviewer works for that other company... ugh) and the staff is amazing. I worked mostly with Kristen and directly with the owner -- both are so accomodating to our timelines and even came on-site to install some signage at our office. Just amazing business and we have been going there for years. Can't believe they're so local.

I just happened to be passing through puffer printing on my way through Easthampton for a meeting…read moreand had to get a couple of sheets of paper printed out. The staff was super friendly and helpful and even though I likely spent literally less than $.50 in printing/envelope it was a place that I felt welcome to hang around on their benches for an extended period of time and get other work done. Special shout out to Carolyn, by the way. I forgot my purse there and the she dug through to find my information to give me a phone call and send me an email to be able to get my belongings back :-)

the owners and staff care and get to know you and your business. they are super responsive to…read moreemails and pricing question

This company was "accidental find"by friend trying to help with a church related trip to an…read moreorphanage and to build homes. A company close to home (NY) referred to me by a volunteer-- and their customer-- took their time and energy wasting ours as well as coming up with new ways to raise cost. Zak n Ruby were straightforward, helpful, expeditious,(ie. professional )as well as a pleasure to talk to! The t-shirts were loved by our group and WE COULD NOT have done it without these two! The team leaves tonight-I wanted to let everyone know that it is worth doing business hundreds of miles from home if it is with people like this :) Thank you again OWP!

I'm not usually one for Yelping, but I'll gladly get back on here and shout about how wonderful,…read moretalented, professional, and caring the team at Hitchcock Press is. I honestly can't say enough great things about them. From my first correspondence with Deanna inquiring about wedding letterpress, to their attention and care with every single detail, I just feel so lucky we found them. It's so rare to encounter people who love the art of letterpress as much as they do, and the pressman's love of the craft is inspiring. I so appreciate their warmth in working with me through the design and printing process; their customer service and their talents are truly incredible.

Hope and Feathers does an amazing job! They are so friendly…read moreand good to work with., Fair prices, and reasonable turnaround. So grateful to have an excellent frame shop in the area!

I have brought several items to hope and feather for framing, many unique and one of a kind, some…read moreextremely sentimental. Without fail, they do a fantastic job framing my items, and I have complete trust with them when I leave something especially precious with them. They approach each object with care and strive to come up with the best solution, and always work within your budget, not trying to upsell you. 110% satisfied customer!

The customer service and quality at Curry is top notch…read more I'm the Advertising Director for a large company. I don't have time to mess around with a printer. Curry has a full-time graphics person in the office who is incredibly helpful and there to assist. In a pinch I'll have her make changes without my proofing it first. That's the level of trust I have with them. We had problems with our previous printer (who is now out of business to no ones surprise.) Curry picked up the workload and completely integrated with our business processes. Curry takes pride in having our confidence and it's apparent in how they perform.