I took my P4DC Takamine to David to have the action lowered (typical of Takamine from what I've…read moreheard). Having a lot of money already wrapped up in my guitar, I was a little hesitant to have the kind of work done that was necessary to reach my goal. He explained how he would have to remove about .095" of material from the saddle without having to adjust the neck (which he explained would not lower the action across the entire fret board). This made me nervous because the 2,000 dollar guitar was going to be modified forever. He has an Erlewine Neck Jig with a line of precision dial indicators for measuring neck deflection, and measuring tools to gauge the action. He explained the purpose of the tool to alleviate any apprehension I had about modifying my guitar. In the end, he lowered the action perfectly, and did a small adjustment on the truss rod so that the action was the same across the board. The end result was perfect. I have a friend who plays professionally who played it and said it was one of the smoothest and most playable guitars he ever enjoyed. Dave also set up my Gretsch 6120 and restrung it with flatwound strings and again, perfect. He is ultra-careful with the instruments brought into his shop. I highly recommend Dave if you are looking for a quality luthier in the Binghamton area. He is top shelf and his pricing is very reasonable. Ric Chrysler

I recently hired John from True Tuner Piano Service to move my piano. I had called for an…read moreestimate, and he asked me detailed questions, such as the height of the piano, how many steps were involved, as well as the type of flooring in order to give me an accurate estimate. He offered an extremely reasonable quote for the move, and was able to make an appointment for a few days later. He kept in contact the entire time, followed up to confirm the appointment, and arrived on time. He arrived with a very muscular partner that possessed a good sense of humor. They proceeded to take apart some pieces of the piano (which was a surprise), but it was to protect the fragile parts from potential damage during the move. The piano was well protected with careful and strategic placement of pads throughout the way, and it was never in danger of being damaged. They arrived to the destination, reassembled the piano, and did not deviate from the quoted price. Extremely professional, prompt, knowledgeable, and courteous - apparently John has been in the piano business for 30 years and is quite the expert. Kudos for a job well done!

I can not begin to say enough about TSR Pro Audio Service which is a Roland & Bose service and…read morerepair shop. I recently had my Roland Stage synth worked on by Bob who is the owner and Tech for TSR . Since the man who use to work on my Hammond and Leslie set ups and my synths for over 20 years passed away within the past 2 years I have been in limbo trying to find someone with the knowledge and capability to fix whatever i would need fixing with my equipment . I called TSR and talked to Bob who is down to earth and a stellar musician himself playing keyboards . When I dropped off my Roland Stage it was so distorted that every voice from the piano to the strings were awful to listen to . Within a few weeks I called Bob and it was ready for pickup and the problem was solved and not a miner problem either. Just getting to the repair was a feat in itself , layers of boards had to be taken off to get to the issue . I also could not believe the fair price Bob charged me and in the world of musical repair it was shocking how fair Bob is . I have now dropped off a Peavey CS1000 power amp that was said to be not worth fixing as it would be to much money for labor . It is now ready for the studio again all fixed . I now have my Roland Juno 6 Synth at TSR being cleaned up so I can hit the stage with it again . It's in amazing near excellent shape and just needs a bit of TLC under the hood. My next keyboard after the Juno 6 to be at TSR will be the very first 1966 Doric compact organ my parents bought me when I was playing Frat houses at 14. The bottom line is this ,,,would I ever take these fantastic Keyboards and Organs to someone learning the trade ,,,Heck no,,,I usually do not write reviews because folks usually have their own opinions anyway , but if anyone is in need of equipment repair weather it be keyboards , speakers or amps do yourself a favor and call Bob at TSR You will be as happy as I am I'm sure . Here is Bob's link https://www.yelp.com/biz/tsr-pro-audio-service-whitney-point

James was great. He took the time to watch how I throw the ball and asked what I was looking for…read more He also was able to teach me how to bowl without a brace which I had been using for over 8 years. By the time I left I had two new balls and a whole new confidence in my bowling game. If you're looking to have your style re-evaluated or just looking to get some new balls, James is your guy!

Mike is great! I've been emailing him for weeks and he's…read morereplied super quick every time. I'm stuck trying to decide between a few great McIntosh pieces they have but Mike is being very patient.

Pricing and item condition were very good. Only negative was slow to get item shipped and…read morecommunication from Ryan essentially fell off and could have/should have been better.

Frank and Vito are so great!! I love supporting a local father/son family business that really…read moreknows their stuff. I brought Frank an old 1940s ring that needed a new stone and he did a fabulous job resizing it, getting a new stone set, and making it look original. He also made sure it was ready in time for my anniversary. Very reasonable prices, nice guys, professional and very knowledgeable about their craft. She loves the ring!

I had some work done by Frank recently. He estimated 10 days for the repair but would call if…read morethere were any issues. Ten days came and went, so I called and left a message. He finally returned my call days later and explained that he had been busy. My rings were finally done after more than 2 weeks. When I expressed dissatisfaction, he proceeded to berate me. According to him, 99.99999% of women wear their rings the way he soldered mine. He wished that I had told him how I wanted them soldered. Positioning of the rings was never discussed. It seems to me that Frank should have brought this matter up rather than assuming. Customer service is clearly not in Frank's wheelhouse. I, nor any of my family and friends, will ever patronize Frank Longo Jewelers again. Lisa M.

I have owned McIntosh Hi-Fi components for many years. My Experience with this company has always…read morebeen 100% positive in every way. The Products that I purchased, made by McIntosh Labs are simply Awesome. First off, the sound quality of system is Stunning! The quality of these components is unequaled by any other manufacturer. I have both older and later McIntosh equipment, I have 2 separate systems, one Vintage (Tubes) the other is a newer solid state. To be honest I like them equally. My McIntosh gear has been 100% reliable and has never needed repairs. I have called Tech Support a couple of times for guidance with setting up my systems, and these folks were very helpful and caring. An Amazing Company is ever respect!

I have just purchased a MC152 power amp (my first McIntosh product ever) and straight out of the…read morebox, brand new, it's defective. Immediately, the unit goes in power guard mode in the right channel, resulting in thin, weak sound therefrom. My previous "Bryston" amp has lasted 26 years; this "McIntosh" amp didn't last 26 seconds. Methinks McIntosh's QA inspection team is in need of a good inspection themselves. It was an absolute nightmare to lug this 85lb beast up three flights of stairs, only to have to lug it back down, then when it is repaired/replaced, lug it back up again. This should never have happened. My confidence level in McIntosh is this: NO CONFIDENCE.

The shop owner is very honest, helpful and informative. He knows the products he sells and is very…read moreknowledgeable about the products he buys. There is a vast array of products to choose from at the best prices I have seen in the area. He makes his customers feel heard and appreciated. It is a great place to shop.