I have NAD equipment, almost since new for the last 30 years the right speaker would not start…read morewithout putting a lot of power to it,, I took the amp and pre amp to Hyles and he cleaned the manufacturers glue off the circuit boards, who knew? They work perfectly now.

decided to make a dream purchase of mine to buy a baby grand piano. The selection was more than I…read moreexpected, prices were very reasonable and the service was excellent. I got myself a baby Grande Yamaha so beautiful. They move this for you have a year warranty and you get a free tune. I wanted to say thank you John!!

This place is a mainstay - literally been there for ages - and will be around long after that other…read moreplace ("GC") has gone bankrupt. Quality music store with friendly staff, and quality instruments and products.

I don't like giving a negativereview, working in retail for over 15 years, I believe they can put…read moredoubt oncustomers and whether to do business with them. Unfortunately, it's the principle thistime and I feel some issues like mine should have been handled better when I brought this to attention. I have gone to the battery world in vestal 3 times to get a battery and all times left satisfied and trusted I got good service, but NOT this time and I am disappointed in the service, disappointed in the response from the owner.  I brought my truck in for abattery replacement and 3 weeks later my truck was not starting up right with the NEW battery. I checked under the hood to find out the issue was they replaced my original battery set-up parts with a different side post terminal that was too short, wrong size and left the cable nut barely holding the cable on-to the battery. Any good experienced auto service technician would have known this seen this and correctly fix it and would have known leaving it the my cable mount this way would not work well in a moving vehicle later and in time. I really dislike when any auto shop like battery world would leave doing a bad job like this and choking-it-up to the customer will never know what we did. this is the fact of what it is.  I called and brought this matter to the manager's attention. He remembered me coming in to purchase a battery, remembers the installation and blaming ware and tear and NOT the real issue of a incorect part was used in place megshift the job. His reply has left me NOT convincing. It Cost me 10 bucks to get the RIGHT part at the auto store, something they could have gone to get and to do a good job from the start. Personally my original part was in good shape and I feel the technician lost the part, dropped it in the motor compartment and? because I have done that and you need to look for it.  Businesses have to be put on account, ifyou find you don't carry the right parts for every installation, to do theright job, the right thing and let the customer know and try to make it RIGHTthen tell me instead and make it RIGHT and NOT do the shabby work.As far as I am concerned, the customerservice they used to offer has eroded. It is unfortunate because I prefer toshop and go to small businesses to give my business to them, but my experiencethis last time with battery world has given me a different perspectivewhether to do business with them again or having to recheck their workbefore leaving.

"Mike Slavic is about as helpful as a Blind Bank teller" I…read moreseriously don't know how this place got 5 stars because their Customer Service is horrible! And the Manager is a moron. This has to be the most incompetent business in Vestal NY. I have a registered LLC as a Film Studio and am a Film maker right here in Binghamton. 2 years ago I had 2 Camcorders that are 4K Ultra. Unfortunately they only came with 2 batteries and no charger. I decided to go to Battery World to to buy 2 backup batteries and a Recharger. The Clerk took my information and placed my order. It took nearly a month (3.5 weeks) to get a call saying my order arrived. I went back to the store, paid for my 2 extra batteries and Recharger and left. About 2 years later last week I went into Battery world to see if they still had my order on file because I wanted to buy additional batteries for the same cameras, as I misplaced them. As I was walking into the store a Customer was cursing out what looked like the Store Manager and the customer was furious. I walked pass them straight to the Clerk and this was about the dumbest idiot I ever met in my life. I told him the situation and I was quite professional about it, more than the customer cursing out the Manager. The Clerk then asked for my name which I provided. He then told me that he has the charger that I ordered on file but no recollection of the batteries that his store ordered for me? And to be honest he looked like a frustrated drug addict waiting for me to leave so he can take his medicine. He looked special. I asked him to check his system again and he got frustrated like it was calculus equations or something. I left the store with a business card. I then called the store later that week and asked to speak to the Manager, Mike Slavic, another dumbass. This dude is about as bright as a box of blown lightbulbs. Mike Slavic is about as helpful as a Blind Bank teller. Mike Slavik takes my last name and pulls up my file from 2 years ago. I explain the situation and he also finds the Battery recharger, but again, does not seem to find the battery # anywhere in his system that his store found and ordered. He then tells me the dumbest sh*t I ever heard in my life. He tells me that each Battery recharger is NOT UNIVERSAL and the battery charger is only for that specific battery. I repeat the same thing that he said to me back to him and then asked him to find the battery for that specific charger that they have on file? DUH! Mike then flat out tells me that if I don't have the battery, then there's nothing that he can do! So in other words he said " I love my paycheck but I hate working for it. So don't expect me to do anything that even remotely looks like work, because you're SOL (sh*t out of luck). DON'T EVER GO TO THIS PLACE, EVER. THEY ARE SUPER IDIOTS.

fixed my screen!! last night it was broken now its fixed very nice and easy service. the guy was…read moresuper helpful and quick

My son broke my wife's phone. The screen has a small line going thru halfway the bottom of it. She…read morehas a Google pixel 2. How much will u charge to fix the screen? We need it done ASAP

I took my P4DC Takamine to David to have the action lowered (typical of Takamine from what I've…read moreheard). Having a lot of money already wrapped up in my guitar, I was a little hesitant to have the kind of work done that was necessary to reach my goal. He explained how he would have to remove about .095" of material from the saddle without having to adjust the neck (which he explained would not lower the action across the entire fret board). This made me nervous because the 2,000 dollar guitar was going to be modified forever. He has an Erlewine Neck Jig with a line of precision dial indicators for measuring neck deflection, and measuring tools to gauge the action. He explained the purpose of the tool to alleviate any apprehension I had about modifying my guitar. In the end, he lowered the action perfectly, and did a small adjustment on the truss rod so that the action was the same across the board. The end result was perfect. I have a friend who plays professionally who played it and said it was one of the smoothest and most playable guitars he ever enjoyed. Dave also set up my Gretsch 6120 and restrung it with flatwound strings and again, perfect. He is ultra-careful with the instruments brought into his shop. I highly recommend Dave if you are looking for a quality luthier in the Binghamton area. He is top shelf and his pricing is very reasonable. Ric Chrysler

The work is wonderful but the cost for new soles and heels was 60.00 which I thought was quite…read moreexpensive but you get what you pay for.

I thrift and I've used this place several times. They are awesome. But that doesn't describe it. I…read morepurchased all leather cowboys boots with faded painted leather, and a torn toe. The heals were crap- it was a long shot for me. But I purchased them cheap and figured why not? I brought them in, they promised nothing, I expected little- and HOLY CRAP- they are gorgeous. The boots look brand new. The price? $80 bucks. Seriously? These boots will now last me forever. Not only are they masters in leather repair, but they are reasonably priced, always open and- ready for it- Nice people. I totally recommend and am a repeat customer and will continue to be a customer. Thank you for everything

Frank and Vito are so great!! I love supporting a local father/son family business that really…read moreknows their stuff. I brought Frank an old 1940s ring that needed a new stone and he did a fabulous job resizing it, getting a new stone set, and making it look original. He also made sure it was ready in time for my anniversary. Very reasonable prices, nice guys, professional and very knowledgeable about their craft. She loves the ring!

I had some work done by Frank recently. He estimated 10 days for the repair but would call if…read morethere were any issues. Ten days came and went, so I called and left a message. He finally returned my call days later and explained that he had been busy. My rings were finally done after more than 2 weeks. When I expressed dissatisfaction, he proceeded to berate me. According to him, 99.99999% of women wear their rings the way he soldered mine. He wished that I had told him how I wanted them soldered. Positioning of the rings was never discussed. It seems to me that Frank should have brought this matter up rather than assuming. Customer service is clearly not in Frank's wheelhouse. I, nor any of my family and friends, will ever patronize Frank Longo Jewelers again. Lisa M.

I can't say enough good things about Knauf Optical. They are so kind and caring, accomodating and…read morethoughtful. They helped my disabled self get parked and into the building. Selecting new frames was simple, a very nice selection and extremely affordable. The Knauf's are just good people. I wouldn't consider going anywhere else. Thank you so much !!!!!

I can't say enough about Chris at Knauf Optical. I work out of state and had been having trouble…read morewith my vision. I had 3 different optometrists give me exams in the past year. I called the day before the July 4th holiday as a shot in the dark to see if I could schedule an exam today. His guy was out but he referred me to an amazing ophthalmologist, Dr. Colella. After the exam I went to meet Chris. This is a quaint little shop and Chris was so kind and helpful. I tried frames on and he gave me much needed opinions. The prices are very reasonable for frames and lenses. He even gave me a sample of content lenses to see if I can get used to mono vision in place of bi focal lenses. I couldn't have asked for a better experience. I'm so thankful Chris picked up the phone when I called. I wish I had found him years ago!