I don't have to say except once you drink this water you won't go anywhere else…read more This water filling station is awesome. You can clean your bottles, get new clean lids and choose what kind of water you want. Purified or akaline. If you drink water and I mean really drink water, then you know all water doesn't taste the same. The water here is fresh and refreshing and very clean tasting. They even have a cart you can use if you have a lot of bottles to fill up so you don't have to lug everything back to your car. Pay with cash. You can also use your card, but just slightly more.

The only water i drink right now before i get my Kangen machine ionizer fixed! So grateful that…read morethis is down my street. So many benefits of this type of water if you refer to my photos (total water snob) especially if you want the max Health benefits. We are made of 75% water, why not drink the best water! I used to get the purified water which was .65 cents per gallon and now i get the alkaline purified 9.0 pH which is 5.00per 3 gallons

Our family used Purified Water To Go in Kirkland for over seven years, but the customer service we…read moreexperienced recently was so poor that we cancelled our account immediately. My wife missed a single August payment -- an honest mistake -- but she paid every month afterward (September, October, November). The reminders they sent never said service would be suspended. No warning, no "final notice," nothing. Then our delivery was simply skipped. When we called to ask why, the manager blamed us and said, "It's in the terms and conditions," instead of acknowledging their lack of clear communication. For a loyal customer of 7+ years, this was not only unprofessional, it was disrespectful. When I pushed for a solution, he said he was "more than happy to start the disconnection process." A company that treats long-term customers this way -- hiding behind T&Cs instead of communicating clearly -- doesn't deserve our business. If you depend on reliable delivery or respectful customer service, I recommend looking elsewhere.

SeAnte our delivery driver for Willows here in Redmond/ Kirkland showed up with a genuine smile and…read moresuch a humble, kind presence! It honestly felt like a breath of fresh air in the middle of all the chaos lately in the world. You can tell he cares about what he does and the energy really made a difference. Quick, courteous, and smiling, exactly the kind of person you hope to see at your door! HE DESERVES A RAISE..

This is the 3rd time I've had a whole house softener and filter installed in my home (3 separate…read morehomes, each with a private well). My wife and I really enjoy the feel of softened water in the shower, and the fact that our white clothes stay white. I sometimes hear of others who don't like the taste of softened water. With our first softener (1999-2005), we noticed a little something about the taste of our softened water, but in the 2nd and now this 3rd new one we only notice that the water is as good as any bottled water, with no unusual flavors or after taste. We bought our current home just over a year ago and did a complete remodel. After moving in we immediately noticed that our well water was staining and scaling up all our new bathroom and kitchen fixtures, as well as staining our white clothing. I searched the internet, read reviews, and decided to reach out to Pure Water Northwest. Their rep came to my home a few days later and was very interested in hearing my concerns and clearly discussed options and recommendations to get our water satisfactorily conditioned. There are many softeners available online and in the big home stores for much cheaper than what PWNW offers. Since I have a fair amount of experience with water softeners and know how to do basic plumbing, I was about to "DIY" this job and save some money, but after reviewing all the literature and considering warranty coverage when having someone else do it, I opted to spend more money and go with what seemed like a much better system. After committing to purchase from PWNW, they put me on their schedule and showed up when they said. The installation techs were very friendly, and obviously experienced and knowledgeable. I had fun discussing their tools and process as they worked and they didn't seem to mind me being around. It was very pleasant and straight forward working with PWNW, and my system is working as well as I had hoped. I think they do a great job and I recommend them. It costs double what a DIY job would be, but in the end it seems worth it, and if you can't do your own work, it's a no brainer to go with PWNW.

Wonderful company! David is a great tech; efficient, knowledgeable, personable! Always gives an…read morehonest answer to my questions, and in a way I can understand! Definitely recommend them!

All started with a ridiculous water bill and suspected it was outside of the house.(Turned off…read morewater into house and water meter was still running). I was referred to Johnny and he was prompt and very patient and offered a better solution than some other plumbing companies. Finished the job quickly and with great attention to detail. Their prices was also more reasonable than two other plumbing companies I had quotes for a replacement. Thank you Johnny and Baruche! You helped eased my stress and helped me the water leak adjustment process with my city!

I'm happy to provide a review for Platinum Plumbing and have no hesitancy in recommending this…read moreexcellent company to others. I needed a new dual shut-off valve in my kitchen for the sink and dishwasher lines, a relatively minor job, but the old single shut-off valve had failed and I couldn't get my dishwasher repaired until it was replaced. I wasn't sure of the exact part I needed and didn't want to DIY it under the sink at my age lol. Jonathan of Platinum Plumbing was completely helpful over the phone, and I texted him a couple photos of the existing hookup. He was able to get the part(s) and his terrific plumber, Baruch, out to my house within two days for the repair and replacement. Baruch was easily one of the most professional, courteous and expert service technicians who has ever come out to my house in 25 years of ownership. Perfect install. A pro's pro. I was completely impressed. I received my invoice with a couple days of the repair, a fair and reasonable price. Even their billing person, Pamela, was thoughtful and pleasant when I made my payment. I have had countless repair people in my house for various projects over many years. Some were not very proficient, friendly or professional. I'm happy to say that Jonathan, Baruch and Pamela of Platinum Plumbing are my new Gold Standard and I definitely will call them for any plumbing needs in the future.

On December 19th, we discovered our water heater was not working. We called O'Neill at 8:30 and…read morethey had a crew at our home by 9:00!! Ricky and Will determined that our leaking water heater was shot and replaced it quickly. Our old water heater was an 80 Gallon size and had been installed in January of 1980! The heater was way too large to be removed by two men (our stairs has a weird turn at the top), so Ricky said it would probably take four guys and he would talk to someone at head office to set that up. By the first of the year, I had still not heard anything, which I put down to it being the Christmas/New Years stretch, but called O'Neill after the new year and the dispatcher told me nothing had been set up, but he would talk to Ricky and then call me back later that afternoon. He didn't. I called the next morning and the dispatcher said that there would be a crew out Monday, January 6th between 9 and ten in the AM. We waited all morning before calling the office and the dispatcher contacted the crew who told him they had gotten really busy and decided to skip our appointment. We were never contacted by the crew. We set an appointment for the next day and I emphasized that the heater was huge and they would need some extra guys. A two man crew showed up the next morning and quickly discovered that they couldn't get it out without extra help. They called HQ and another guy came out and after much pushing and grunting, they got the heater out. I have to point out that everyone I dealt with from O'Neill was very polite, professional and helpful. But the extended period that the old heater sat in my basement and the effort to get it removed was a total cock-up. Despite all that, I would gladly use the company again.

I have a small 1BR condo that I rent out in Seattle. The management company that I use hired…read moreO'neill to repair the toilet in my condo at least 3 times in five years. When I signed with the management company, I didn't have any say over this and was not allowed to do any repairs myself. So I was stuck with oneill. First time they came out and installed a new Fluidmaster PRO45 "premium" fill valve, new lever (never seen a lever wear out in my life), and new stopper. That premium fill valve is a $20 part (retail) for which they sold to me for $28--whatever. $450 bucks for this visit. Two months later they came back out to adjust the float level, and charged me again. Uh, you should have correctly set the float level the first time. Even if you didn't, you coming back two months later and charging me again proves you value profit over relationships. If it were up to me, I would have never used them again. Fast forward to a little over 5 years later. That "premium" fill valve "failed" and they installed a new one, over $400. No f'ing way a premium fill valve should stop working anything short of 10 years if installed with half a brain in a regular use scenario. Korky makes a less expensive fill valve with a 10 year warranty. For that same $1,000 these clowns charged me over 5 years, they could have installed two brand new toilets over the same time period. Ridiculous.

Very impressed with this company. They installed a water softener in my pump house. The installer…read morewas efficient and did an excellent job. Would defineately recommend!

These guys are really helpful and friendly. I've had two encounters with them. The first time, the…read moreguy went out of his way to meet me and get me a specific type of water filter that I needed. The second time, I started out asking about a big fancy water system that they would've made a lot of money on, but the guy on the phone pointed out two other options that were much cheaper and that I could do myself. He was really patient with explaining the different options to me, and I was impressed that he was willing to spend some time even though it was likely that they weren't going to do the install.

Green Planet Plumbing did a full repipe in our house a couple years ago, and they did a great job,…read moreI've had no issues since. Justin was the lead plumber. They've always been very professional, respectful, and have answered all my questions. I also appreciate that they are on time. Highly recommended.

OVERALL: 9.7/10. Near Labour Day 2021, I noticed that there were puddles of water in my second…read morebathroom, and freaked out - I couldn't tell if it was from a pipe burst, a ceiling leak, or something worse. It turned out (after a lot of self-experimentation) that it was from the toilet (most likely the feed that goes into the toilet bowl itself) -- since it was from the original condo build in 2003, and this was 2021, so... I guess toilets can stop working too? In any case, I had to scramble to get someone to fix it since I was afraid the leak would affect the floor beneath me (given how terribly this building was constructed, I wouldn't be surprised if the "between floor" spaces had issues). I bought my own toilet from Home Depot (thankfully they had some toilets, but I didn't get a water-saving one like I wanted because, despite the rebate, I don't actually pay for water in my building, so ¯\_(ツ)_/¯), and set out to find a plumber to install it. I tried to make sure I found a local business to support, so off I went! 1) VALUE FOR MONEY: 9/10. All things considered this turned out to be the cheapest option I had, since the other quote (Joe's 2 sons plumbing) was almost double what this one was. It came out to $523 (after tax) for labour and installation (of customer-provided toilet); the cost came out to be the same for either repair or replace ($375 for an onsite visit), but I needed to also change the angle stop for an extra $100 (labour inclusive). After tax, that seemed pretty reasonable, since I didn't know how to do this myself (Eero had mentioned it was pretty easy, but if it was my first time installing a toilet... maybe I should watch first). 2) QUALITY: 10/10. So far, no further leaks. I had a smarthome leak sensor near the toilet just in case, but I moved it elsewhere in the home as I realized these guys were legit, and I'm very happy with this off my back! 3) SERVICE: 10/10. The workmanship was solid - the most impressive thing I noticed was that I didn't need to move my over-toilet shelf to accommodate the plumbing work. He simply worked around it, and installed the toilet successfully! The plumber's name was "Eero" - he was no-nonsense, and even answered some other quick questions about my hot water heater that I had concerns about. The full turnaround was only six days, from "initial contact" to "work completed" (including a site visit to give me a free quote). I contacted them on September 3rd, and they completed the work on September 9, 2021. Jeremiah was responsive and explained everything in a very thorough and articulate manner (especially given my lack of understanding in the plumbing space).

Problem: Needed to fix drip in #1 bath sink faucet. Decided to replace all four cartridges in #1…read morefaucet and #2 faucet and replace entire faucet assembly in #3 bath sink faucet to match first two. Plan: Visited showroom. Amber immediately ordered replacement faucet. We then met with Pam to schedule all onsite work for following week. Done in less than 30 minutes. Fix: Kevin arrived at appointed time. He replaced the older fixture and all four cartridges. No more drips. Cat was disappointed since she had made a daily habit of jumping up on the sink trying to catch the drips. All in all a most pleasant, professional and timely experience. We will be returning for any future plumbing needs.

This is a great place for inexperienced DIYers too. Joel diagnosed my dripping faucet problem even…read morethough I brought in the wrong part. Talked to me about how to remove the cartridge and tips for replacing it and how to prevent future problems.