All the great reviews are spot on correct. I needed to replace my ~16 year old dead heat pump and…read morefurnace. Had already received 3 confusing estimates from Bel-Red (no longer using, they got too big) ranging from $21K to $40K. Premium priced for average service. Rob took the time to review my current HVAC system and needs. He walked me through various equipment choices narrowing each one down to what made sense for my house and needs. His bid was very reasonable and logical. Best all, extremely competitively priced. Setup a two days back to back for removal/installation. Did hit a hiccup, in that the new sensor was bad and caused multiple error messages. Had to wait for the part to become available, but they keep me abreast of timing. Final sensor arrived, now installed. Works great so far. Will continue to use Overlake going forward for maintenance. I'd give them 10 stars if Yelp would allow.

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

The guys were very quick to respond, provided a fair and reasonable quote, and did a great job with…read morethe installation. They took care of the expansion tank, proper strapping, and even helped my dad by installing a drain pan that he didn't have before. They installed a Bradford White water heater, a well-regarded American brand that appears to be excellent quality. Most importantly, my mom and dad had hot water back in their house within just a couple of hours!

Great installation of a new water heater. Timely job, well done. The work was done efficiently.read more

I would strongly caution homeowners before doing business with this company…read more I recently purchased a home where this company had installed the water heater approximately a year before my purchase. Unfortunately, the permit associated with that installation was never properly closed out with the city before the previous homeowner passed away. After discovering the open permit, I contacted the company and spoke with Arjay Cabreta, their Permitting Coordinator. Arjay initially told me the company would help get the permit closed and would cover the associated cost. Because the unresolved permit was creating an issue for me as the new homeowner, I told Arjay that I was willing to pay the city directly to avoid further delays. He specifically told me that I would be reimbursed and that he would discuss it with management. A few days later, the company reversed course and informed me that they were no longer willing to reimburse the permit cost. That is completely unacceptable. A company should stand behind its work, follow through on permitting associated with its installations, and honor commitments made to customers and homeowners dealing with the consequences of its unfinished business. Instead, I was left dealing with an unresolved permit from their installation and a promise of reimbursement that the company later refused to honor. In my experience, this was extremely unprofessional and demonstrated a serious lack of accountability and customer service. I would not recommend doing business with this company.

I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

We contacted several plumbers through Yelp to get a quote for a water heater. It was a hassle…read moretrying to get a quote from some businesses, but after a one-minute call with Two Brothers, they gave me a quote (the total including tax was less than $2k). Installing the new water heater and hauling away the old one only took about 30 minutes. I was really impressed with the speed. We got this done back in April, and the water heater's still working fine. Thanks Two Brothers!

Called them. Got a great price for a new 50 gallon water heater replacement and removal of old one…read more It saved me thousands compared to other quotes from other plumber services. God bless.

Great price, quick responses, able to come in within a few days, and great service! We were very…read morehappy with them overall.

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

They came out for a washer line replacement and the estimate was 30% higher than other quotes. The…read moreperson who came to my home tried to tell me that I also needed an additional $3000 worth of work but if did it today with the washer project he would take a $1k off the total price. No other plumber discovered this same issue or told me my home would uninsurable unless I immediately do the work he suggested, like Ally. The plumber told everything by phone and never sent an actual estimate as I requested, despite my asking for him to send me a full estimate. Either he realized I didn't believe him and didn't want to put his up sell on paper, or he didn't think a washer alone was worth his two hours of time to fix (because the company I went with only took 2 hours.) The plumber also answered the phone as Beacon Plumbing before asking which plumbing company I was calling for.

Excellent Service in all ways. I was interested to replace my 50-gal water heater with an 80-gallon…read moreHeat Pump/Hybrid Water Heater. From the get-go, Zack was friendly, knowledgeable, eager to please, and fairly priced. It's a big step and not cheap but they were reasonable in price and he explained everything very well. I will highly recommend We Do Water Heaters, but especially Zack, a big guy with a big heart. I like working with people I like.

So happy I went with We Do Water Heaters. Couldn't have asked for a better experience…read more Called to try and schedule an appointment for a dead water heater at 8:55 am, had two techs at the house by 11:30 am and they were finished with the installation by 12:10. The price was reasonable, the techs were friendly and efficient and they answered any questions I had.

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

Had them fix a sewer line damage and reline the entire line…read more water backup still happen after 6 months. And when it's fully clogged and call them for a service. They tried to charge $495 for first hour fix Stay away from these scammers. Work with better reputable plumbers that followup with their work quality instead.

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

I didn't think I could feel this emphatically positive about a plumbing business, but here we are…read more My water heater was leaking over the summer - I called around and most places were a week out from being able to even come by and assess. On top of that, found out I have a boiler system which even fewer places work on. These guys put me on the calendar but said if a sooner opening came up they would get to me faster. Yeah right, I thought. That won't happen. IT DID. Install was super fast. But this is where it gets better - the intallation tech points out the T&P valve and says "just a heads up, you're also pretty close to end of life on this thing. I'm not gonna replace it because it's expensive & it's not an issue right now but just be aware" GREAT. Opportunity to charge me more and they didn't needlessly take it. Sure enough, a few months later my water isn't heating as much. We're in a pandemic, things are crazy, they are somehow yet again the only ones that can squeeze me in. Same tech, he makes sure to test it to confirm its the issue instead of just replacing it and it ends up being something else. So yeah, I cannot say enough good things about them. They were honest, upfront, provided great advice, amazing costumer service - honestly just a rare gem of a company.

Dave was wonderful! He made the whole process so easy to coordinate from start to finish. We needed…read morea garbage disposal replacement and a small plumbing repair done at our home, and Dave handled both quickly and professionally. It was just a neighborhood job, but he treated it with the same care and attention you'd expect from a big project.