After several years of being loyal customers and using this family owned company for virtually…read moreevery outdoor project, we had an extremely poor experience with our most recent 50yd mulch delivery. This debacle has been shocking and very, very demoralizing. If you use this company, be aware that they *may* deliver an entirely different product, charge you for the 30% higher cost per yard than what you ordered, and also charge for the $150 delivery of the wrong thing, and then blame you for not knowing the mulch was wrong BEFORE it came out of the truck. Be also aware that you'll encounter multiple employees who don't know what the company policy is on incorrect deliveries, and will attempt to blame customers for not being able to predict the myriad ways a very straightforward project could cost $1200 more than expected. Yikes!

I literally called them more than a dozen times over several weeks to check if they have a certain…read moregravel in stock. They never answer the phone and you can't leave a message. I guess they want you to drive all the way to their lot to see if they have what you need. I'm using Southwest Landscaping Materials instead, they answer the phone and are helpful.

They provide poor materials and shoddy saw work. Bought two 8" posts which were a mismatch, a…read moreheader beam had numerous cracks and the corbels did not have matching curvature and saw cut errors not corrected.

From the owner: Builders FirstSource is the nation's largest building materials supplier. Our Santa Fe NM Lumber…read moreYard proudly serves builders, contractors & remodelers in Santa Fe and surrounding New Mexico Area with their building supply & construction needs. This facility offers the following building supplies & services: Lumber and Building Materials, Business Center, Pro Retail Store, Customer Pick Up | Will Call. Cold weather doesn't slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!

My husband and I love this hardware store. Their customer service is the best in town. Someone…read moregreets you at the door and takes you to find your item. No walking around lost, trying to find an employee to help and then finding out the employee knows less than I do.

This is what a hardware store should be. The moment I walk in, I am always greeted by an employee…read morewho asks me for what I need and swiftly walks me to exactly where what I need is located. I'm in and out in less than 15 minutes. Even less time if I didn't stop to look at a few more things. The cashiers are efficient and quick. The big stores have no where near the service. In fact I spend most of my time in them just looking for someone to help me, only to find that person knows less than I do. Big Joe's may cost a little more but for their kind of service, I'm willing to pay a little more.

Love Hansen's! Have purchased lumber form Hansen's since we…read morefirst arrived in Santa Fe 12+ years back. Have NEVER had a problem with anything we have bought from them, as a matter of fact, we have been so satisfied, that we purchased most of wood for outdoor projects from them. We calculate our own needs, but will consult with them to double check and if we end up short, well, we just buy more...... Not only has the wood held up extremely well, in our rather brutal weather, it ages nicely and we continue to receive big complements on the wood, and the work :-). Hansen's is also rather GREAT to work with, when very specific needs arise. I have purchased what I need for my for my outdoor pottery class firings, and can safely say NO ONE in town has what I get from them. Customer service is GREAT, and we are very thankful to have a business that has been operating in Santa Fe for as long as they have. It's a pleasure to do business with them. Go and see for yourselves, you won't be disappointed.

I purchased $3200.00 worth of lumber from Hansen Lumber. My carpenter was building a portal. He…read moreran out of material to finish the roof, despite having ordered 20% more for waste of which here was very little, 5% if that. My husband contacted Hansen Lumber and talked to the owner's daughter, Alisha and she hung up on him. I called back and talked to the owner who was very rude and said that I would have to buy the rest of the lumber for $42.00 because of course, it couldn't be his mistake. I asked him to come out and measure my roof since he didn't believe me and he said it would cost $200.00. I told him that I was going to put a review on yelp about their utter lack of customer service and he said "one bad review won't hurt our business. I've been in business for 90 years." In this day and age no one should think that they can rest on their laurels. This is not about spending an extra $42.00 but about the incredible lack of customer service. DO YOURSELF A FAVOR AND GET YOUR LUMBER SOMEPLACE ELSE.

I would give them 10 stars if I could. Heidi has helped me pick out tiles based on my conversations…read moreover the phone. Even sending me photographs to decide between two different color tiles.

Awesome tile and lighting selection Extremely friendly and…read morehelpful with selecting merchandise Great prices Most tile is in stock for instant gratification and no long wait for merchandise to arrive

I hate this place, always take to long, and they fuck order often, unfortunately this is the only…read moreplace to get sto in Santa Fe

From the owner: Your local supplier of high-quality construction and building materials for any commercial or…read moreresidential project near Sante Fe, New Mexico. In addition to gypsum drywall, steel framing, acoustic ceiling tile products, and insulation, we supply a comprehensive inventory of other building materials, including cornerbead, fasteners, access doors, FRP panels, lumber, ready-mix joint compounds, surface protection, safety/personal protective equipment, internal and exterior finishes, ladders, drywall carts and a wide variety of hand and power tools by the top manufacturers.