I've been wanting to do some sculptural carving so I stopped in to buy a entry level gouge…read more Turns out the price was first lesson in gouging. I didn't bring my phone with me and if I had I would have discovered that the $89 beginner roll from BeaverCraft I just purchased has a MSRP of $60 on the website. I guess we're dealing with a 30% convenience fee here. Oh, looks like I also was hit with a $2.55 fee for using a card. More convenience.

I understand that this is a family run business, and in fact that's why I was happy to pay their…read moresomewhat higher prices: I think it's important to shop local even if it costs a little more. However, after my interaction with the owner today I can no longer recommend that anyone come here unless there is absolutely no other option. Usually their prices match or are close to the MSRP of the products they stock. In one case, they had a set of gouges that I was keen on learning about, and so I read about it online. The reviews were great, but the cost Alpine was charging was over twice the MSRP. I called to ask what the reason for the disparity was: perhaps they had them professionally sharpened" The owner took great offense that I had, in his words, the "gall" to question his pricing model. I apologized for any offense I had caused, but he was not having it. He effectively said he was not interested in ever doing business with me again, saying 'I hope we never see you again". So, long story, short, unfortunately this is another local business where the harsh realities of trying to make a profit in a tough, increasingly online, market are taken out directly on the consumer, and the consumer is supposed to be happy and meek to be given the opportunity to shop locally. There are good stores to buy wood in Albuquerque at almost half the price. My advice is to save your money, and your sanity, and avoid this business.

Our experience with Spotted Owl was outstanding! We were looking for some kiva corbels for a…read moreproject and didn't have time to wait a week or more for a custom order. We stopped by hoping to find something in stock that was close enough to work. David was awesome. He was able to create two custom pieces that match our existing kivas and size specifications exactly, and he had them ready for us at 8:15 the following morning. A++ for both service and value!

While I like the operation as a whole, I often grow weary of having to listen to the owner's…read morepolitics (wrong version) when I wait for my lumber to be prepped. Always seems on the edge of turning it into a full blown argument if your response is different than his. Very inappropriate thing to do to your customers.

This place is old and historic, yes it junked up but it's 100 years of life sitting there. As long…read moreas they provide good service. That's a lot of what matters. Yes it could be cleaned up. But sometimes looking back in time is kinda cool.

Love Hansen's! Have purchased lumber form Hansen's since we…read morefirst arrived in Santa Fe 12+ years back. Have NEVER had a problem with anything we have bought from them, as a matter of fact, we have been so satisfied, that we purchased most of wood for outdoor projects from them. We calculate our own needs, but will consult with them to double check and if we end up short, well, we just buy more...... Not only has the wood held up extremely well, in our rather brutal weather, it ages nicely and we continue to receive big complements on the wood, and the work :-). Hansen's is also rather GREAT to work with, when very specific needs arise. I have purchased what I need for my for my outdoor pottery class firings, and can safely say NO ONE in town has what I get from them. Customer service is GREAT, and we are very thankful to have a business that has been operating in Santa Fe for as long as they have. It's a pleasure to do business with them. Go and see for yourselves, you won't be disappointed.

One of my favorite new secret spots in Santa Fe... what a rich diversity of colorful stones for…read moreyour driveway, yard & garden.. $5 for a huge bag- and you just drive around to each pile of different stones & fill up the bag as needed. Staff inside completely helpful, but it's all pretty straight forward: Collect stones you like with shovel into your bag, fill up, hand over your $5 & have a nice day. No hassle, great price, and as a fan of classic rock music, A+ on the name. Will be back.

Very confused place. They are all Hispanic (like me, but I am 6th generation and very fair), so I…read morefelt out of place because there was that cliquish thing coming across in Spanish, etc. They are totally confused about their pricing (different prices each time) and you have to walk out to the yard to wait for a driver to help you. They are not clear on conversion arithmetic and they do NOT (per their words) keep track of your order so you can recall what you ordered last time (not computerized). Their driver who comes to the house is VERY skilled. They matched my gravel wrong (no big, big deal). Their office seems to be all about money and not about service. I'd get another quote at Waycor first. In fact, I'm buying two truck loads of deco gravel there instead. They have a great website and are more structured and organized.

I would give them 10 stars if I could. Heidi has helped me pick out tiles based on my conversations…read moreover the phone. Even sending me photographs to decide between two different color tiles.

Awesome tile and lighting selection Extremely friendly and…read morehelpful with selecting merchandise Great prices Most tile is in stock for instant gratification and no long wait for merchandise to arrive

They were nice enough to let me get two loads right before they closed and waited for me after it…read moreclosed.

DO NOT BUY A SINGLE 5 GALLON BUCKET OF ANY KIND OF AGGREGATE YOU WILL GET RIPPED OFF…read more...... So I Had my son in law Purchase 1/2 of a 5 Gallon Bucket of 1 1/2 smooth river rock They Charged Him $20.00 + Tax..... I could Believe it I Thought maybe $5.00 I asked my son in law did they fill the bucket for you? (In my mind trying to justify the $20.00 Charge)...... I Took the 1/2 bucket back and asked for a Refund of Coarse they wouldn't give me one. it's posted in Small Letters on there Bulletin Board No Refunds .So I asked the Girl at the desk How much is 1/2 a yard of 1 1/2 Gravel She said $27.00 Which is about 20.....5 Gallon Buckets of Rock... Talk about getting..... RIPPED OFF! $7.00 more and you get 20x. As Much Rock .......So I asked the the girl that I would give her $7.00 more For 1/2 a Yard. She said she Couldn't do That...again TALK ABOUT GETTING RIPPED OFF!!!!!!!!!

Great job and fast service! 2 days. I will be using them for future projects in my art business.read more

I've been a working fabricator for 30 years. My experience with NM Metals LLC at first was good but…read morenow I cannot in good conscience recommend this company at all. They lack the ability to make cuts to a specified size. I ordered 90 pieces of 16 gauge 3/4" square tubing at 52" that they charge me over $250 for. There was no consistency in the cuts. That varied 1/2", some less than 52" and some more that 52". Additionally they sold me a thicker material than I wanted. They lack customer service and made no effort to correct my order. They hung up on me. Now I have to recut every piece of metal. I've lost time and money. I will never use them again.

Metal roof on mobile home with insulation...very satisfied with the end result. AJ and staff are…read moreprofessional

Communication could be improved about start times and scheduling from their office staff but…read moreotherwise job site communication is 10/10. They work very efficiently, quickly and do high quality work. The weather impacted a lot of their time but they communicated well and informed me when they'd be able to continue the project. It ended up being more expensive then originally quoted due to unforeseen damages. Price is very responsible given the labor involved. They cleaned up the area nicely before leaving and always asked before leaving items behind. They even got an electrician involved when needed to ensure the best quality. 10/10 would recommend them to anyone looking for a new roof/roof repair. 8 year warranties and yearly checks? Can't say no to that!