This place is old and historic, yes it junked up but it's 100 years of life sitting there. As long…read moreas they provide good service. That's a lot of what matters. Yes it could be cleaned up. But sometimes looking back in time is kinda cool.

Love Hansen's! Have purchased lumber form Hansen's since we…read morefirst arrived in Santa Fe 12+ years back. Have NEVER had a problem with anything we have bought from them, as a matter of fact, we have been so satisfied, that we purchased most of wood for outdoor projects from them. We calculate our own needs, but will consult with them to double check and if we end up short, well, we just buy more...... Not only has the wood held up extremely well, in our rather brutal weather, it ages nicely and we continue to receive big complements on the wood, and the work :-). Hansen's is also rather GREAT to work with, when very specific needs arise. I have purchased what I need for my for my outdoor pottery class firings, and can safely say NO ONE in town has what I get from them. Customer service is GREAT, and we are very thankful to have a business that has been operating in Santa Fe for as long as they have. It's a pleasure to do business with them. Go and see for yourselves, you won't be disappointed.

Best hardware store I've ever been to. And I've been to quite a few!! Excellent service…read more Knowledgeable staff. Clean and well organized store. I love coming to this place. Terrific prices. Solid selection. Everything you'd want in a hardware store. It's here.

Amazing hardware store. The staff there is so helpful. Litterally people will walk you to what…read moreyou are looking for and provide you with good advise.

Would give less than one star if I could!!!!!…read more My experience with Lowe's has been absolutely unacceptable from beginning to end!!!!! Our refrigerator was delivered damaged more than a month ago. The following week, it took over two hours just to reach someone and arrange a replacement. We selected a different, less-expensive model, but the associate never confirmed the correct product and apparently never completed the replacement order or delivery request. My wife and I then spent another two hours trying to reach someone. We finally connected with a call-center representative who was extremely helpful, but all he could do was leave notes asking the local store to correct the problem. The correct refrigerator was eventually ordered and scheduled for delivery--but nobody informed me. I received no phone call, text, or email, despite being a Lowe's Plus member. I learned about the Tuesday delivery only after calling during my lunch break and driving to the store. I normally schedule deliveries on weekends because of work, but I was told I would have to take time off because Lowe's scheduled it for a weekday without consulting me. I spoke with manager Lester Close, explained everything Lowe's had put us through, and asked him to call after the refrigerator was delivered so we could discuss an appropriate resolution. He assured me he would call the following day. The refrigerator was delivered last Tuesday, and that call never came. I have now spent another week trying to reach him, including more than two additional hours on the phone. I have been hung up on multiple times and have received no meaningful assistance from the local store. To make matters worse, I purchased an extended warranty for the original refrigerator. I was still charged for that warranty even though I did not receive one for the replacement refrigerator. This has involved a damaged appliance, multiple ordering failures, an unannounced weekday delivery, hours upon hours on hold, repeated disconnections, an unfulfilled promise from management, and an unresolved warranty charge. The call-center representative was the only person who made a genuine effort to help. Lowe's needs to contact me, correct the warranty issue, and provide appropriate compensation for the extensive time, inconvenience, and missed work its failures have caused. Being a Lowe's Plus member clearly did not result in better communication or service. I would strongly caution others against purchasing a major appliance from this location.

Lowes is like dealing with one large bot. We naively ordered an appliance that offered free…read moreinstallation. Well....many, many phone calls, texts and emails later we've learned it will take a month to get it installed. Calling the store means listening to the phone ring and ring. The phone number for the installer doesn't take messages. Next time we'll work with a local plumber and let them order it.

They provide poor materials and shoddy saw work. Bought two 8" posts which were a mismatch, a…read moreheader beam had numerous cracks and the corbels did not have matching curvature and saw cut errors not corrected.

From the owner: Builders FirstSource is a leading U.S. supplier of building materials and building products for…read morebuilders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Santa Fe, NM lumber yard serves customers throughout Glorieta, Tererro, Pecos, Lamy, Rowe and surrounding New Mexico Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.

I would give them 10 stars if I could. Heidi has helped me pick out tiles based on my conversations…read moreover the phone. Even sending me photographs to decide between two different color tiles.

Awesome tile and lighting selection Extremely friendly and…read morehelpful with selecting merchandise Great prices Most tile is in stock for instant gratification and no long wait for merchandise to arrive

Our experience with Spotted Owl was outstanding! We were looking for some kiva corbels for a…read moreproject and didn't have time to wait a week or more for a custom order. We stopped by hoping to find something in stock that was close enough to work. David was awesome. He was able to create two custom pieces that match our existing kivas and size specifications exactly, and he had them ready for us at 8:15 the following morning. A++ for both service and value!

While I like the operation as a whole, I often grow weary of having to listen to the owner's…read morepolitics (wrong version) when I wait for my lumber to be prepped. Always seems on the edge of turning it into a full blown argument if your response is different than his. Very inappropriate thing to do to your customers.

One of my favorite new secret spots in Santa Fe... what a rich diversity of colorful stones for…read moreyour driveway, yard & garden.. $5 for a huge bag- and you just drive around to each pile of different stones & fill up the bag as needed. Staff inside completely helpful, but it's all pretty straight forward: Collect stones you like with shovel into your bag, fill up, hand over your $5 & have a nice day. No hassle, great price, and as a fan of classic rock music, A+ on the name. Will be back.

Very confused place. They are all Hispanic (like me, but I am 6th generation and very fair), so I…read morefelt out of place because there was that cliquish thing coming across in Spanish, etc. They are totally confused about their pricing (different prices each time) and you have to walk out to the yard to wait for a driver to help you. They are not clear on conversion arithmetic and they do NOT (per their words) keep track of your order so you can recall what you ordered last time (not computerized). Their driver who comes to the house is VERY skilled. They matched my gravel wrong (no big, big deal). Their office seems to be all about money and not about service. I'd get another quote at Waycor first. In fact, I'm buying two truck loads of deco gravel there instead. They have a great website and are more structured and organized.

Best Hardware store in NJ! friendly atmosphere…read moreknowledgeable staff! Belmar's best The proprietor, Joe is the friendly face that greets you. Taylor Hardware is everybody's favorite spot.