Purchased a vehicle with spotless auto and I was happy with the end result. I have purchased many vehicles from here before.

Beware of dealerships. I want to be honest about my experience with this dealership, as unfortunately it did not meet my expectations. From the beginning, communication and customer service were lacking. My salesperson's responses were very slow, and when I arrived at the dealership, I received very little assistance. I was handed the keys to the vehicle and a Carfax report, but after that, no one followed up with me or offered guidance. I ended up sitting for nearly an hour without meaningful assistance, which immediately gave me concerns about the level of customer service being provided. I also came to the dealership with two valid lender pre-approvals, fully prepared to move forward with a purchase. However, both sales representatives, Christian and Anas, failed to utilize either of my approved financing options. To ensure there was no misunderstanding, I personally contacted both lenders, and they confirmed that my pre-approvals were active, valid, and available for use. I also verified with the lenders whether any credit application had been submitted on my behalf, and I was informed that no application had ever been received. This was especially concerning because I was told by the dealership that the applications had been sent. Being given inaccurate information regarding something as important as financing made me feel misled and raised serious concerns about transparency. It also appeared that my financing options were not being seriously considered unless I agreed to work with financial institutions recommended by the dealership. In addition, I had legitimate concerns regarding the vehicle itself, including multiple open recalls and questions regarding a claimed 100,000-mile service inspection. When I asked for documentation or proof that this inspection had actually been completed, none was provided. As a customer making a significant financial commitment, I believe it is reasonable to expect transparency and supporting documentation when such claims are made. Another issue that stood out to me was the inconsistency in communication. I was told I was communicating with Johnny Cuellar, yet the email correspondence appeared to be coming from an email associated with "Rob Aleman." This created unnecessary confusion and further raised concerns about professionalism and transparency throughout the process. Overall, I left feeling that my concerns as a customer were not taken seriously. Between the lack of communication, misleading information regarding financing, failure to address important vehicle concerns, and the overall lack of professionalism, this was a very disappointing experience. Purchasing a vehicle is a major financial decision, and customers deserve honesty, transparency, responsiveness, and respect throughout that process. Beware of dealerships! Thank you! read more

I was very pleased to begin with. They treated me well. I got approved and was driving quickly. Then after having my vehicle for 3 weeks the transmission started slipping. I called them to ask for help considering I bought the extended warranty and I hadn't had the vehicle for a month yet. They blew me off. I made an appointment to have it looked at and when I got there they said they didn't have time or enough mechanics to look at it and that they would call me the next day. They never called. When I called back they just ignored me. If you consider buying a car from these people please make sure you have it checked out very well by a qualified mechanic. They don't care rather or not they sell you a quality car. After they get your $4000 down payment and get you financed they don't care what happens. read more

awesome, good service, and fantastic selection of cars. process was quick and easy. Had me in and out of the dealership very quickly and got me in the car of my dreams read more

Spotless Auto on Culebra & 1604= purchased my vehicle in January 2025 and took it back for repairs in June and December 2025 for the control arm. Due to the negligence of the repair, my tire fell off. When I contacted the dealership that they were responsible for the repairs previously made, they dismissed me and advised they would not be taking responsibility for the repair. I contacted management and this day have not heard back from them For information or details in regards to the repair. I asked to be reimbursed and I never heard back from the dealership, management or the service manager. I think this is very poor customer service on their part. Not taking responsibility for a repair made at their establishment causing the axle to break and tire to fall off. Had I been on the highway in the vehicle, it could've been a fatal accident. God was definitely with me. read more

DON'T BUY FROM Spotless Auto LLC They intentionally hide severe damage and make false/misleading statements about the vehicle's condition, leaving you holding a $10,000 to $20,000 bill and a loan on a vehicle you can't drive. Save you time and money and go somewhere else. read more

Avoid at All Costs I bought a Yukon from Spotless Auto in Feb. Within 2 weeks the brakes failed. They only fixed it after I threatened to block loan docs. Now, 6 months later, the transmission is shot and their "extended warranty" barely covers a fraction of the cost. They minimize safety issues and don't stand behind what they sell. Families beware -- this place is not trustworthy. read more

People, Do not buy your cars from this company. The Jeep I bought from them that had a clean carfax report cost me almost 5K yesterday in Brakes, Rotors, Control arms and still needs more work but I can't afford it right now.. The rotors were warped and pads almost gone. They did not run vehicle through their service dept. before selling to me. They did not even change the oil or air filter. I had to learn not to trust them the hard way. They even tried hiding the fact that the rear differential needed new bearings from me. Luckily I put it in 4X4 and immediately felt the grinding. Please do not trust them and have vehicle inspected prior to purchase which I should have done in hindsight but I did not and it cost me. read more

Most small car lots don't have a lot going for them, but our experience today could not have been better. From the moment we drove up we were treated very Respectfully. There was never a time we felt pressure, all of our questions and concerns were answered. Negotiations are never fun, but there was even laughter through the process. We walked out with two cars that are clean, in good repair and priced appropriately. Thank you AJ for a very pleasant experience and understanding the importance of my granddaughter have a safe, yet cool first car! read more

Spotless Auto - Used Car Dealers Near Me - San Antonio, Texas

Ms.Lalis did an amazing job getting me into a vehicle. Didn't feel pressured to buy and answered all the questions i had in mind. Would definitely come again, thank you read more

Every person in this place is shady. The vehicles are junk. I told them to run my credit one time. And then come talk to me. Nope they ran it four times and then came and told me. I walked out. The vehicles are so over priced trust me it's not even worth your time to go. They seem great in the phone but when you walk in you have 40 people all yelling in another language which is cool but why are you all yelling in front of customers and then everyone works there but yet no one really works there crazy. Please avoid this place at all cost there are better dealerships on the south side. read more

Recently purchased a car for college from here. I was thoroughly impressed with this company's hospitality and fair pricing. Not to mention that the vehicle I bought was well-maintained, like new. In my case, I bought from Victor Arias, a dealer who listened to me throughout the process. This ultimately made the difference, and I was grateful to do business with him. Thankful that this company delivered such great service. read more

DON'T go to Spotless Auto! Bought a vehicle from the San Pedro location in late May and it already needs a new transmission. Brother inlaw also financed a car from Spotless and their vehicle had electrical issues within a few weeks!!! They gave me the round about for days till finally got someone to talk to me only to tell me theres nothing they can do because we didnt buy a warranty. They only offered us a 30 day warranty!!! What would that do when we are 2 months out ?! Their cars cant even last 2 months! Thats ridiculous! We didnt even get to our first oil change! They sell cars that look nice but have internal mechanical issues. We are out 13k for a piece of crap they sold us. Do yourself a favor and stay away from this place. Take your hard earned money somewhere else. read more

They hold grudges! Unprofessionals. Long story short I exercised my rights as a consumer years ago and filed bankruptcy, in 2016 to be exact. I am on the market for a new vehicle I filled out a questionnaire to be messaged personally by a representative after business hours and he brought up the old experience. I'll encourage anyone who files behind on payments to look at chapter 7 it protects your assets and offer peace. They definitely won't bully me, and make me feel bad for exercising my rights as a consumer. read more

Only giving 1 star because it doesn't give me the option to give 0 or negative!!! Sergio is a liar! I was lied to many times and no effort to make it right has been made. Sergio does not understand that women should not be disrespected in this country and continued to tell me to "listen to me" as he spoke down to me. Then he had the nerve to say to me that I wouldn't be able to get a car without his help, which is complete crap especially considering my co-signer has perfect credit and I just yesterday was approved to buy a new home (I bought the vehicle 1 month ago). DO NOT BUY FROM THESE LIARS!!!! read more

This is not a company that will try to upset you on anything you do not want. From the time I asked about the vehicle I was interested, that is the vehicle I drove off the lot. I was treated with the utmost respect. I did not feel pressure and would recommend this company to anyone looking to get the exact price listed and to get your monthly payments you want. read more

Amazing experience from start to finish. I had a limited amount of time before work and Christian and Eric made the process super smooth. I purchased a Tacoma TSS and I love it!! read more

They sold me a real lemon in Feb 2025. It was a 2017 Infiniti Q60 3.0T with 72k miles. beautiful inside and out, unfortunately under the hood was a damaged transmission, a junkyard replacement engine, and a long list of other mechanical issues. read more

A 2020 Toyota Camry XSE is being listed by their salesmen on Facebook market place for 30k as a clean title vehicle. Upon pulling up the carfax the vehicle is shown to have an auto accident and with further information from the dealership the vehicle was purchased at auction. As a potential buyer one can only assume the car was possibly totaled or damaged under the hood. I then let the salesman know I wasn't interested no longer and this was his response. If you come here I wouldn't do business with this guy Sergio Zaragoza as he is completely unprofessional in his role, needless to say I was blocked after his last response read more

Spotless Auto - Conversation with salesman working at this location. - Used Car Dealers Near Me - San Antonio, Texas

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I recommend going elsewhere. There are so many better dealers than this place. I made an appointment to test drive one of their land rovers and when I got there, I was passed between 3 different sales people. It was frustrating to tell each of them what I was looking for in a vehicle. The vehicle I went to look at was in really bad shape. There were two main things that were wrong with this vehicle and it was never listed on the ad. Or else I would have never went to look at it. (Which is probably why they didn't list it.) The entire computer system in the screen was broken, it didn't even try to power on. The gas tank was on E and there was a check engine light that was on. I declined the test drive. I requested to hear more about what else they had to offer but the vehicles were on a totally different lot. I was just going to leave and run the opposite direction from this place but they do not leave you alone! Text after text, email after email. I'm begging them to leave me alone and that is why I decided to share my experience. STAY AWAY FROM THIS PLACE! I ended up purchasing from Hill County Honda and they made sure I didn't drive off in an unreliable vehicle. read more

We shopped for a VW Passat TDI for 3-4 weeks. We saw this car online, drove from Bryan - College Station to see it, and drive back a few hours later. They made us a deal would could not refuse, gave the car a quick bath, and the empty tank was almost topped off completely!! (and you know diesel is not cheap!) I want to thank AJ, and the team at Spotless for getting the deal done for us today, I'll be back when I need another ride! John and Meme read more

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When u bought the car after they delivered it from San Antonio a check engine light came on. I called Christian and the dealer and they immediately towed the car back from Austin to fix it. These guys did the best for their customers and really care about doing what's right. Thank you guys for the (manual) civic. Yall did great. read more

Spotless Auto - The civic I bought from these guys is awesome. Christian and the owner really hooked me up good. Love this car. - Used Car Dealers Near Me - San Antonio, Texas

I was looking for a Nissan NV 2500 Hightop Cargo Van. I flew in from the Pacific Northwest and drove it home with no problems. The van was newer than what I cold find locally and I saved thousands of dollars. The window had a crack just above the dash board (no big deal), the radio speakers are shot (made for a boring ride home, no big deal). Interior cargo bay is bare (its a work van, no big deal). I expected add on expenses at the car lot. The big surprise was there was no surprises. I had the keys in my hands and was on the road quickly with no surprises from the dealership. Informed customer VS. Honest Dealership is a win - win in my book anyway of the week, except on Sunday, they are closed on Sundays. read more

Had a good experience. It was fast and easy. AJ helped me out a lot. Definitely will be going back to get another car from them again

In my experience with Spotless Auto, Sergio is a man of his word. He told me that if I put down a deposit on a car I wanted them to hold for me, that it would be refunded if I chose not to go through with the purchase. When I found out that the person I was counting on to help me get the car home could not come, I reached out to Sergio and he refund my deposit immediately - no hassle, no waiting. What more could anyone ask for? read more

Manny helped me acquire a really nice 2013 Nissan Altima at a decent price. Everything was really quick from the financing to me getting my plates. Most likely will be back with another family member read more

Spotless Auto - Used Car Dealers Near Me - San Antonio, Texas

They sold me a used car with multiple undisclosed problems. It cost me over $2500 in repairs within the first week.

What a great experience!!! Came all the way from Houston, was in & out in much less time than I even expected! Nick had all the paperwork ready to go. LOVE MY NEW CAR!!! read more

Spotless Auto - Used Car Dealers Near Me - San Antonio, Texas

If you want a reliable car don't buy here they delete fault codes and try to hide the cars issues until they break down and you're stuck paying for them read more

Bought car and as soon as i sign deal and drive off every light u can think comes on. Major oil leak jist trash cars dont bother putting money into any of these cars u less u have tons a money to fix them after u buy. read more

Bought a Porsche from spotless a few months back, everything was good until I got home and a few days later, looked a little closer noticed a wheel bent and tire cut.. Called Spotless and was told I probably did that, although the rim repair looked old..Anyway they did nothing .....Best Stay Away... read more

RIP OFF ARTISTS!! I found a beautiful looking Jeep there. All the cars are amazingly clean, they should just do a great detail business! Unfortunately after making a 1.5 hour drive to see it, checking in advance to make sure it was there and ready, they pulled it out and when I started it the thing squeeked like it had chipmunks under the hood. I checked it and belt needed changed. I got in it and while driving the check engine light came on. So when I pulled up I asked their mechanic to run the codes. The exhaust system had a problem of some sort. So Sergio says to me that the sales manager wants to know if I want the problems fixed or come down on the price? I told him that its ILLEGAL to sell a car that CANT EVEN PASS INSPECTIONS!!!!! Fix it first and then lets talk. I said of course he need to at least fix whatever is making the check engine light come before I would consider. They never fixed it and they never called me back. It is still sitting there on the lot broken for sale. They acknowledged the problem but did nothing!!! They probably cleared the codes and hoped for someone who would just buy it because it looked cool because they dont know cars very well. How many broken cars are on that lot??? These cars may look clean on the outside but mechanically they are trash. read more

Never again would I come to this place. Saw a truck on OfferUp. So came in to put the application I have the down payment they were asking for $1,500. I wasted my time, now Manny tell me that I need $4,000 down payment. They do not have their shit together because they guarantee me with the application I would get this truck. We do not have bad credit we're just self-employed. And our score is over 640. read more

Great customer service and also a wide variety of good cars in their inventory. Highly recommend this to anyone looking to get into their next car! read more

I talk to Abraham the sales man told him I was interested in a car he told me to fill out a credit app I did no call back so I called him back 2days later didt no who I was ask about app he has not look at it said he will call me back when he look at I'm still waiting on that call Abraham stop lying to customers read more

I traded in my vehicle and bought a car from Spotless Auto this week. It was a very smooth transaction and they gave me a great deal on the trade and the new vehicle. They were very up front and honest throughout the process and it was a pleasure doing business with them. Carlos was my salesman and he was very patient and at no time did I feel pressured at all. He was very helpful. If you are in the market for a new-used car I'd highly recommend Spotless. They're a fair and honest dealership. read more

Recently purchased two Lexus vehicles from Spotless Auto. A.J. was our salesman and he did a great job! I love that they supply the CarFax for every car on their lot so you can see the history for each vehicle. Best part is that they have great prices for their cars. read more

Bought a truck like a year ago that had a TPMS on and I thought it just needed air and to this day it's still on. Had the sensors replaced and everything and still like this. Also the mirror on the right side was damaged as if it was on fire at some point and I can't really see out of it but that's the "other" guys problem you know what I mean? Also, the sway bar in the back was popping on the test drive and it ended up coming out eventually. Welded it back on and no more problems. Why is this review 5 stars? Because the truck is still running to this day at a insane amount of miles a day and now 200,000+ miles from 111,000 it just works read more

Spotless Auto - Still works - Used Car Dealers Near Me - San Antonio, Texas

Landed on their site based on KBB good ratings. Was surprised to see top brand cars with not a lot of miles also reasonable priced. Every listed car had a Carfax report. So, I didn't have to spend out of my pocket to do any research. Got a good trade-in value for my car. Friendly, relaxed environment, Staff knows their car well was able to answer all question. The owner was very helpful too. Overall good quality purchase and a wonderful experience. read more

Hareth and AJ were very helpful and nice. Easy to work with, professional, & knowledgeable. They have a huge variety of vehicles to choose from. Definitely would return here again and Highly recommend. Thanks! read more