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    Finish Line Auto Group

    5.0 (1 review)
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    Luna Car Center

    Luna Car Center

    2.0
    (51 reviews)

    Go see Aaron McWilliams for the easiest car purchase you will ever make…read more Aaron tells you the good and the bad about the cars and listens to your needs.

    We weren't looking for a truck until we needed one, had an almost fatal accident because someone…read moreran a red light - but truck was a total loss. Now in an effort to get our life back together, we searched on Autotrader. We found the truck we wanted, 2021 Ford F150 work truck with lock boxes and ladder rack, on Autotrader and visited Luna Car Center on 7/3/26. Sam was our sales person that helped with the sale of the truck. Since we knew what we wanted, there wasn't much going back and forth, which made for a good experience. They did not have the keys for the lock boxes that were attached to the truck and one of the main reasons we were purchasing this vehicle. We were told that they would "send" a locksmith to our house to get the locks rekeyed and they would take care of the payment for the new locks/keys, not to worry, they'd get it all scheduled. When we left to go back to our bank and Sam told us he'd get the truck filled up with gas and get it ready for us when we got back. When we returned, we were told it was ready (they only put in 1/2 tank of gas). We signed the paperwork, and were given the keys. When I asked about the locksmith for the lockboxes, I was then given the name and number of Abdul with Luna and told to give him a call, that he would set it up. I called on Monday, July 6th. He told me that he'd reach out to the locksmith and would call me back, (he didn't). I called again on Tuesday, I was then instructed to call Steve at Keymasters, he would know who to refer me to. I called Steve, he didn't know anything about Luna Car Center, but said I could call Jonathan to schedule and that we had to take the truck there because that's where the machine is for cutting the keys. I told him we'd be there on Friday, and that Luna Car Center would be taking care of the rekeying. He told me ok. Arrived on Friday afternoon to 3700 Blanco Rd., no one knew anything about Luna Car Center or any appointment. We called Abdul back and told him to please call the locksmith to let them know Luna Car Center would be paying for the rekeying of the locks. After 2 hours of sitting and waiting, no call came through - frustrated, we paid for the rekeying just to get it done. I called Abdul back and asked him why he never called. He said he did but was told they were working on a vehicle. I said, yes, ours! While I had him on the phone, I tried calling the locksmith, so I could try to get them both on the phone at the same time - but it was almost 5pm on a Friday - not a chance. Switched back to talk to Abdul and he wasn't there. Now we're asking for a refund of what we paid - which should have been taken care of by Luna Car Center as they promised. We have the receipt and would like a reimbursement. I will update my review based on further communication with Luna Car Center.

    Charles Schwab

    Charles Schwab

    4.0
    (2 reviews)

    Rating on investment is a 5. Assistance in office and 24 hour representatives I give a zero.i…read morecalled the 24 hour representative number When I wanted to cash in my mother's shares .I would get different answer from different specialist when I called. . I needed to make a name change as she remarried . I was told I had to drive to Houston (3 hours away) to make my mother's name change, and bring her marriage license and her financial power of attorney as I had to start managing finances. In Houston 1 person was in the office. I gave him all the documents , he photocopied them but seemed a bit distracted talking to someone who was not a client and came to visit. He gave us a paper that needed to be notarized and gave us directions for a mailing, packaging center that had a notary public. I asked wasn't this something that could be done in office. He said it was a Friday and he was the only one in that day and was not a notary, which Schwab should have taken the time to make him one if he was going to be alone in the office . The office was very large so I can't imagine everyone took the day off at the same time but yes they did. Later on I sold shares and asked for the check to be mailed as I could not transfer it to her bank as it was not listed as a choice. No representative could figure out why OR talked to any supervisor to have their IT people look into it. I needed the money to pay her rent, a representative told me he could overnight the check even though it was a Friday. The next day check did not arrive, Monday it did not arrive. Finally Tuesday it arrived but with the wrong name ( we did make the name change). Of course the bank would not accept the check as her first name was the only match to her account.When I called the representative number they did not have the necessary paperwork for the name change... thanks Houston office that's why I drove 3 hours. I mailed in the information ( again) and turn around was 14 days. By that time I took money out of my personal account to cover her rent. The rep told me they would put a stop payment on the check with the wrong name. I went into the office thinking in person would help with this transaction. The man who assisted me was very courteous but said the amount he saw in the computer was not the same i quoted as her available monies for withdrawal. He said it showed money was taken out, the exact same amount as the wrong name check with the stop payment I received. I told him there was a stop payment which he did not see because the previous rep did not enter the phone call details I imagine.Luckily the check was in my wallet to show it had never been cashed otherwise she would have been out of $7,000 dollars. This front desk gentleman told me he could do a wire transfer which I agreed to. He kept telling me he wasn't familiar with the form and possibly it was not the correct form to use and wasn't sure if the transaction would go through. Again no one in the office to assist him with this question. At this time I felt this was a ploy from Schwab to keep me from getting the money for my mother, because so many wrong answers , poor attention to detail, personnel not knowing the correct form to use .. it was so frustrating!!! I did finally transfer money into another bank account of hers that was listed in the site . The rest Of her money still is in Charles Schwab because now I will just transfer it into another bank account then transfer again into the correct bank. So it seems everything is fine until you want to sell shares and get money.

    I have been a Charles Schwab customer for decades. They make it simple to build up your savings and…read moreindependence with minimal overhead expenses. Opening an account at Schwab is a good step towards financial freedom.

    Finish Line Auto Group - usedcardealers - Updated August 2026

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