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    Concierge Autos

    5.0 (3 reviews)
    Closed 9:00 am - 12:00 pm

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    Gunn Honda - Waiting room

    Gunn Honda

    (289 reviews)

    As always, TEAM GUNN HONDA came through with flying colors. I came in on a busy Saturday morning…read morefor routine service on my vehicle, and the team got me checked in quickly and into the queue right away. While Ms. Chanti was assisting me, she noticed there was a recall on my vehicle related to an issue I had already experienced before the recall was officially posted. She took the time to explain how I could contact Honda and possibly be reimbursed for the repair -- which was a significant amount and greatly appreciated. She also informed me about an updated part that needed to be installed, and the team completed that while finishing my routine maintenance. In a short amount of time, everything was completed and my vehicle was fully updated. I was extremely impressed with everyone's professionalism, customer service, and attention to detail. The free coffee, comfortable waiting area, and outdoor seating were also a nice touch. The team at Gunn Honda is outstanding, and I always look forward to having a positive experience there. Special thanks to Ms. Chanti for truly going above and beyond for the customers.

    Great car buying experience! Zee Gelashvili went above and beyond to help me replace my old car…read more Provided all the details about vehicle options and helped me find vehicle in line with my budget. No pressure to buy, nor to "upsell" me into a more expensive car. He even parked two vehicles side by side to help me choose color. Alex in finance also provided clear, concise information with no pressure to add on uneeded or unwanted extended warranties. Great buying experience. Will be back...and will recommend Zee / Gunn to friends and family.

    Cavender Toyota - My beautiful Sienna!

    Cavender Toyota

    (642 reviews)

    My experience with Cavender Toyota on my latest purchase was good overall. The bottom line is that…read moreI am very happy with the car that I purchased and feel like I got a competitive rate, especially considering some of the incentives in their pre-owned program. There were a couple of bumps in the process that I consider typical when purchasing a car at a traditional dealership. I initially set my appointment up with Francisco Berrios. After learning that I was interested in looking at pre-owned cars, he turned me over to Zach Drysdale, who was more familiar with the pre-owned inventory. Zach was the salesman who handled the primary points of the sales process. He did a good job of listening to the features that I was looking for in my purchase and helped guide me to some of their options including some special incentives on new cars that he thought I should consider. I still leaned toward pre-owned. The dealership had given me a nice, competitive offer on my used Camry and I had a specific price point in mind that I communicated. I was primarily interested in staying with a Camry model, but was interested in looking at a hybrid model. I was somewhat hesitant, but Zach was able to give me some data and personal testimony that eased my mind. After test-driving a couple of cars we sat down to discuss the price. I made an offer and, as is typical, he went to get an okay. We had settled on an amount, but Zach said that the offer could be applied to a different car than the one that I drove, although it was the same year and model, and seemed to be almost identical except for the color. I never did understand why the deal worked with that car instead of the car that I had driven. It didn't appear to be significantly different in any aspect and I actually liked the color better. Zach didn't seem to know of any other feature differences either. But this and the next steps were a bit confusing and could have made me step away from the deal. Part of the issue was due to my schedule. I had to put the deal on hold because I had a commitment, and I explained that I would be able to come back the following day. Francisco had returned and another gentleman who I assume was an upper manager who gives the final okay in settling on the deal came to speak to me. He made an offer $100 above what I had tentatively signed for-- and thought the deal was for. This was quite confusing because I had thought the price had already been established. He put a little pressure on me to stay and finish the deal. I explained clearly that I was simply out of time and could not finish the process that afternoon. So, I left and Francisco assured me that the car would still be there for me when I came back the next day. When I came back the next day, the price was indeed a little more than I had signed for, but as I said up front, I felt like it was still a good deal. It was a 2026 pre-owned car, with a pre-owned price, with only around 30 miles on it. I had seen '24 and '25 Camry hybrids at other lots that had a couple of thousand miles on them for about the same price. So even though there were some negative points in the process, I felt like the deal was competitive and I'm very happy with the car that I purchased so far. As long as it doesn't give me problems, I'll be happy with it for a long time, but that's why I usually buy Toyotas. Zach and Francisco were good to deal with, but as I say, Zach was my primary salesperson for most of the process. By the way, the financial officer who took me through the paperwork process, Ricky Rodriguez, was a delight to work with.

    I bought a Tundra from them last October; the salesman emailed me several times to assure all was…read moregood. I emailed him back several times with concerns and no response. We recently needed more info on our extended warranty, and I have made 10 phone calls to them and literally can't get anyone to pick up. If I talk to service or sales, they send me to finance and the phone rings for 10 minutes. Once they have your $$$ it goodbye.

    North Park Toyota of San Antonio

    North Park Toyota of San Antonio

    (288 reviews)

    The entire buying experience was smooth, transparent, and stress-free. They answered all my…read morequestions clearly and made sure I felt confident in my decision. I truly appreciate their honesty and excellent customer service.

    Terrible Experience - They Talked Themselves Out of a $68,000 Sale…read moreI walked into this dealership ready to buy and had a pristine 2020 Nissan Rogue to trade in. Unfortunately, the sales team completely blew the deal. They refused to offer anything more than the absolute cash value on my trade-in. I understand dealerships need to make money on trades, but I don't need a lecture about it. My job was to bring them a quality vehicle; their job was to figure out how to make a profit. I was willing to move forward, but their rigid "take it or leave it" stance made it clear I was better off walking. When I told the salesman I was leaving, he literally said, "Go ahead and walk away." So I did. I got in my Rogue and left without looking back. Later that evening around 7 PM, the salesman texted me asking if I had ended up buying a car yet. The very next day, I went to another dealership. They immediately offered me $13,000 on the trade (significantly more than what was offered here), knocked $1,500 off the price, and didn't push any dealer add-ons. I drove away happy in my new vehicle on May 1st with zero hassle. This dealership single-handedly lost a $68,000 sale because they wouldn't budge even slightly on the trade-in. If you're trading in a vehicle and expect fair value, look elsewhere. Very disappointed. They did turn the super loud music down. It was bothering me very badly by the time I came back in to talk to the guys so that was a plus at least they thought about me for a little bit then, as soon as I start walking away, the music got turned right back up, so that was kind of disrespectful.

    Concierge Autos - car_dealers - Updated May 2026

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