New owners and a new menu this season - a good start, but many kinks yet to be worked out…read more
A good basic "pub food" menu for a family-targeted sit-down restaurant at a ski mountain (bar appetizers, burgers, soup, salads, etc.), but it seems like there aren't quite enough servers to handle the volume of customers on a busy ski day, and the kitchen timing needs work.
Our family of 8 skied a few days after Christmas, and after we ordered our lunch, the wait for our (very basic!) order was very long (at least 25-30 minutes). Then when the food finally started being delivered, it arrived in "shifts" so that half our group ended up finishing their lunches before the other half had even received their orders. (First the chili in bread bowls was delivered, then 5 minutes later the burger orders were delivered, then 5 minutes after that, the deep-fried items arrived, etc...)
We understand that off-season staffing in the Berkshires is a challenge, but it was disappointing not to be able to share lunch with each other at the same time, and the slow-down in everyone being able to eat delayed our return to the slopes as we'd wished. The food was more than adequate for what it is, and the upstairs space & view of the mountain are beautiful as always, but the service needs work.