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    Sportive

    3.2 (9 reviews)
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    Updated 3 months ago

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    Ask the Community - Sportive

    Kit Lender

    Kit Lender

    4.2
    (97 reviews)
    19.0 mi
    $

    100% worth it. Literally- don't pass up this company!…read more We were traveling from Louisiana (where there's no need for snow clothes) to Colorado where we would definitely need weather appropriate clothing. KitLender had it all. I ordered a full kit for myself (a north face jumpsuit, boots, gloves, and goggles) as well as a pair of snow pants. My husband got a snow bib and boots. And my toddler got a full kit (snow bib, jacket, boots, mittens, and goggles). ALL of this for a fraction of the cost to buy. However, the best part was I had to pack NONE of it. It was delivered to my lodge, we used it, repacked it, and it was picked up by FedEx from the lodge to go back to KitLender. I think it was the least stressful part of our family vacation (lol). WILL DEF BE USING AGAIN! THANKS KL!

    Zero stars if that were an option. Absolute failure when it mattered most…read more I ordered ski clothing from Kit Lender for 9 people nearly a full month in advance (28 days) for what was supposed to be a once-in-a-lifetime family trip to Big Sky. We did everything right to avoid issues. Kit Lender did everything wrong. When FedEx tracking showed delays, I proactively contacted the company on December 31. I was reassured they were "working on options." That reassurance turned out to be meaningless. Fast forward to January 2, the night before our 8am flight, and suddenly I'm told nothing can be done. It gets worse. When I called customer service, I was actually told that I should drive to Billings, Montana to pick up the shipment myself from a FedEx warehouse. Let that sink in. Their proposed solution was that I abandon my travel plans to fix their logistics failure. I asked a very reasonable question: why not arrange Saturday delivery, since the items were already sitting at the Billings FedEx facility? I was told a manager named Ben would call me back after speaking with FedEx. He never did. Instead, Ben sent a dismissive email claiming FedEx doesn't deliver to business addresses on weekends. I immediately responded clarifying that we were staying in a private home, not a business. No response. I called again asking for Ben. The person who answered hesitated, clearly knew who I was, and said "uhhh... is this Nikki?" before telling me Ben would call me shortly. He never did. I have now called four times and am sent straight to voicemail. No callback. No urgency. No ownership. Here's the part that matters most: This was a bucket-list trip for my mother, who has breast cancer. She asked for her children and their partners to take her skiing in Big Sky. We spent an enormous amount of money on this trip. And thanks to Kit Lender's complete lack of accountability, we are arriving with no ski clothing for anyone and scrambling at the last minute to fix a problem that should never have happened. Yes, they offered a refund. And then they disappeared. Refunds don't fix ruined plans. Refunds don't replace lost time. Refunds don't excuse a total failure of customer care when things go wrong. Every company looks good when everything goes smoothly. Kit Lender showed exactly who they are when things were in distress. The answer was silence, deflection, and indifference. If your trip matters to you, do not trust this company. When it counted, they did not care -- not about our vacation, not about solutions, and certainly not about their customers.

    Photos
    Kit Lender
    Kit Lender
    This was what the clothes and boots looked like outside the box.

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    This was what the clothes and boots looked like outside the box.
    Race Stock Sports

    Race Stock Sports

    3.9
    (7 reviews)
    9.7 mi

    My son went in to try on race helmets. He was up front and honest with the owner, PJ, that he was…read morejust there to try on and would not be purchasing a helmet there today, as his grandfather (in another state) would be buying it as a Christmas gift. Upon hearing this, the owner swore at him (calling him a f**ker), insulted him, and told him that wasn't how he did business. My son asked him what would have happened if he had just tried on helmets without telling him he wasn't planning on purchasing one and PJ responded in a threatening manner, "We'd have a problem." My son told him his business model was bullsh*t, at which point PJ told him to "get the f**k out of my store and never come back." After my son assured him he would not, PJ then told him to "jump off a f**king bridge." I called to speak to PJ and during our conversation, if it can be called that, he repeatedly interrupted me, yelled at me, called me a b*tch, and threatened me. He followed up the phone call with a text telling me to "F**K OFF!" While my son was not purchasing anything today, he would have been inclined to shop here in the future and/or send his friends there had he been treated in a respectful manner. THIS seems like a better business model to build a customer base but I guess when you have little to no local competition, you can run potential customers out of your store. But if you enjoy being verbally assaulted, threatened, and essentially told to kill yourself, look no further because THIS is the ski shop for you!

    After skiing the rest of the season with ski boots serviced by Race stock sports, I can say that…read morethey do a poor rushed job and try to get you out of the door as fast as they can without actually trying to fix the issue. I came in with the issue that my boots were putting pressure on the bone spurs of my foot and putting pressure on my toe causing subungual hematoma. They only pressed out the shell where the issue is, providing some temporary relief and getting me out the door happy without addressing the real problem, which is that the last of the shell was too big for my feet and my feet were sliding around. I went to Ski Haus in Woburn Mass and they recognized the issue and fixed it completely for half the price that Race Stock Sports charged. They get you with a faux sense of expertise but leave you with a pretty half assed job.

    Photos
    New boots!
    New boots!
    New boots!
    New boots!
    New boots!

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    New boots!
    Umiak Outdoor Outfitters

    Umiak Outdoor Outfitters

    4.3
    (75 reviews)
    18.4 mi
    $$

    We've used Umiak for a variety of services, rentals, purchases, etc and they've been wonderful…read more The entire team at Umiak has always been great. Highly recommend them.

    Jake and Emma are fantastic humans, stayed calm and cool through our scary situation…read more I signed up for the 9 mile upper river gorge, rented 2 kayaks. The description mentioned 6 years old and up, So I figured awesome, easy enough for my boyfriend who had never gone kayaking before. There are two rapids that seemed easy enough, but my boyfriend flipped on the first rapid and that kind of set the tone going forward. Getting closer to the second rapid, you could hear the roar of the water, when I could actually see the spot we had to go through, it was cut through large boulders. We where never told to stay to a certain side or that the water level was extremely high. As we got closer to the rapid I could see 3 whirlpools and knew it was going to be trouble for my boyfriend, who was already shaken up at this point. The whirlpool pulled us away from the rapid and towards the boulder, my boat filled with water and dumped me, the multiple whirlpools kept pulling my under trapping me, every time I popped up I could hear my boyfriend screaming for me. We tried to get out and by the whirlpools but there unfortunately was 4 and the current was to strong with the water being to high. I was able to get service and call umiak, I spoke to Emma who stayed cool and calm and Jake showed up like a super hero! We hade to walk up stream and cross the river at a "calmer" spot. Jake grabbed our kayaks and got us to safety once we crossed the river. Jake did mention the river was high and on the verge or requiring a guide, and that we should have gone a certain way around and island to approach the rapid. My boyfriend was shaken up and not willing to go on, understandably. When we got back to our cabin Emma had called to offer us the kayaks at the reservoir. Overall the folks who work at Umiak are fantastic and so caring. Unfortunately we had a really bad time that ended with some trauma, and a sprained finger for my boyfriend, and bruises all over my body. I also understand these are non refundable trips, but I don't feel like I should have to pay the full price for less then a quarter of the experience.

    Photos
    Umiak Outdoor Outfitters
    Umiak Outdoor Outfitters
    Umiak Outdoor Outfitters

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    Sierra

    Sierra

    2.6
    (15 reviews)
    26.1 mi
    $$$

    There are great bargains to be had here! I got:…read more * Babo Botanicals EWG Certified sunblock for $7.99 ($21 on Amazon) * Nina Ottosson dog puzzle for $16.99 ($31.34 on Amazon) * Outward Hound squirrels in a log toy for $15.99 ($21.99 on Amazon) * Cariuma sneakers for $29.99 ($85 on Amazon) * Crocs flip flops for $16.99 ($34.95 on Amazon) * Archer mini turkey meat stick bag for $12.99 ($21.99 on Amazon) * Burt's Bees 3-pack of tinted lip balms for $7.99 (around $20 on Amazon) I also saw Sofft Castello velcro sandals for $29.99 (on Amazon for $85.95), Hunter boot socks for $1.50-$2.50! ($20-$28 on Amazon), lots of brand name clothing, Lodge cast iron cookware, tons of great dog toys, Kipling backpacks & purses, personal care items, Dr. Bronners liquid soap, and so much more. In the past I've gotten a Columbia jacket for half price, a wooly beautiful winter scarf for less than half price, & always grass fed jerky & other healthy snacks. I have their credit card, so I get rewards coupons that add to my savings. There is no Sierra where I live, so every time I'm in town I come here & end up buying something name brand that I need, at a discounted price. Love this store!

    This place was filthy. The floor was littered with discarded items and the ladies' dressing room…read morewas overflowing with clothes that needed to be put away. One of the rooms had been used as a rest room, apparently. I spoke to the manager and she kept saying, "I completely understand" but apparently she didn't understand enough to do something about it. I will not be shopping here again.

    Photos
    Sierra
    Sierra
    Entrance view

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    Entrance view

    Sportive - sportswear - Updated July 2026

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