They are completely unreliable. They overcharged me. I wouldn't trust them with my pet ever again.read more

Cat Owner!...Speaking on behalf of my lovely cat…read more First time I had Jacob stop by to help provide for my cat twice a day for 15-30 min, he was a newly adopted 2 yr old boy. Incredibly standoffish at first, my cat became perfectly comfortable around Jacob very quickly. I was away for nearly 2 weeks. Jacob only took about 1 or 2 days for my cat to get acclimated to him. Fast forward 4 months later (a much shorter trip that I'll be on, and still a naturally skittish cat) but he remembers Jacob!! Usually he hides for a while but he seems to have immediately smelled Jacob's scent and felt comfortable with coming out sayin' hello and possibly having a bit of play time. I'm so happy to know that Travis can happily expect someone he trusts and looks forward to seeing! The best part of this service is the photos and real time text updates during the appointments. A serious A+ for communication. You can call in, text, discuss everything with him down to whichever specifications necessary (i.e food, behavior, etc). Nothing beats seeing your little one in real time via photos and understanding how they're doing through direct messages from the person that's taking care of them. It's a huge amount of stress off of your shoulders during a trip away. You've been fantastic Crate Escape! Thanks for making me feel secure that my little guy is taken care of and feeling good :)

I haven't had the best experience with one of their groomers. The rest of the staff is actually…read morevery nice. I dropped my dog off at 8:30, and was greeted by Nicole another person at the front desk. The groomer, Alarria, hadn't arrived yet. When I dropped him off I asked them to check and see if he was excessively matted in any areas so that I could try to get any of the matting out and also so I knew what to expect. They called the groomer and described what was going on and let me know that she said she could handle it , I even brought them the specific shampoo the groomer recommended for detangling. The groomer texted me at 10 and said " Hey This is Alarria from The Pet Set , So I've examined Hendrix and todays total is going to be $235 . $135 for the bath, services , and haircut . $100 for the dematting process". I said ok sounds good. At 1:30 she texted me letting me know his belly and sides of face needed to be shaven due to matting. I said ok, and said I just want it to look appropriate. I just didn't want it to look bad. At 5:30 I texted and asked if she was still grooming him and she said yes. And then at 6 PM she texted me this "Hey so , After working on getting off all the Matts safety off it took a lot more work than originally expected. I had to get other groomers to help me hold and demat him through the whole service so he wouldn't move and so we were able to get him finished in a timely manner. With that being said today his price would be $285 . Payments today will be made Via Cash , Cashapp , Zelle , and / or Venmo ." I'm not sure what she meant by getting him done in a timely manner because he had been there for 10 hours. And she was trying to charge me and additional $50 on top of the initial $100 dematting fee. She was still working on his face when I arrived and you could tell she was rushing. She also told me that I was going to have to put in work to get the Matts out of his face which but I had agreed to having it shaved down. So she went back and shaved it down. Even after him being there for 10 hours you can tell parts of his cut was rushed. His ears are uneven and the hair around his privates is not cut properly. I expressed my concern with her charging me an additional $50 on top of the fees I already agreed to and she got mad and said I'm always difficult and that she refuses to ever groom my dog again. This was my second time coming. I never got upset and remained calm although her attitude was really bad. They also told me I could only pay via Zelle or cash app directly to Alerria which I thought was weird but I paid the initial agreed upon amount of $235. I think the should have set dematting prices on their website and they should also limit the number of dogs they take at a time so that there isn't such a lengthy wait to get your dog back and they can pay more attention to the details of their work. I would have liked to of spoken with the owner or a manager but maybe after writing this review someone will reach out.

I just moved back to Atlanta and was checking out pet stores. I was drawn into this charming little…read morepet store in Midtown, Atlanta. The staff was extremely charming and clearly enjoyed what they do and why they are there to begin with. They were very knowledgeable about all aspects of the business. Then I got to see two perfect haircuts on Standard Poodles by there groomer. I am very impressed by this establishment and highly recommend you check it out.

Not only can we leave town and rest comfortably knowing that our three dogs are well cared for and…read moreloved, but I honestly believe they are more spoiled than ever every time we return. Communication is excellent , the house is always clean and it's the best service we have ever had with a pet sitter service. Professional, kind and caring. Can't give them enough kudos!

This is a long overdue review. I just happened to be scrolling for a specific text and pulled up…read moreold text exchanges with Karen from my days in Atlanta. And realized I owe this fantastic person a review. A very long story short, in 2015 I found myself in temporary housing after a move back to Atlanta to start a new job. It was a very difficult situation with two rescue dogs that suffered from anxiety/separation issues. The day prior my daytime pet arrangements had fallen through. I also had work travel imminent. I was in a panic and massively stressed. The same day I called Karen, she showed up to meet me and the two pups. They took to her immediately, even my ultra scared/shy guy who shivered and shook around people. She confidentially handled them, kindly calmed my anxiety over the situation and had it under control. She could double as a therapist!!! The next day while I was at work all went totally fine with their walk. I even received text photos with details of how it went. The pups were happy, I was relieved of stress and life suddenly became simpler. For simplicity sake I've glossed over a very trying and rough time in life. But for Karen and her team it would not have turned out so well. With a world of gratitude and thanks, I HIGHLY recommend.

I started using Buckhead Paws when I moved to Midtown in April. They are fantastic! I travel quite…read morea bit so it was important to me to find a regular person that my cats would get used to. Mark has always been super responsive and helpful with scheduling and Laura, my regular pet-sitter, is incredibly friendly and makes me feel like my kitties are in great hands. It's obvious that she truly cares about the pets she watches. Adam has covered a few times and is also a wonderful sitter! They stay in contact, show when they say they will, and send adorable pictures. I am very happy with their service and highly recommend them.

We've been loyal clients of Buckhead Paws for several years. Their very accommodating service…read moreallows us to leave our dog and cat in the comfort of our house without stress or worry when we go on a trip. The staff are dog owners themselves, not only do they understand the details of caring for a pet, they really adore animals. We recently returned from a trip. Our sitter was AMAZING! While we were away, she gave us updates the entire time with photos and took our energetic lab on long hikes. Our cat was given lots of head scratches and tummy rubs. We came home to a couple of chilled out, happy healthy babies. It's priceless to be able to depend on Buckhead Paws for a worry free get-away. They truly are the best, and we have had some experiences!

We needed a dog sitter at the last minute. I was able to call this facility at 9 am on a Sunday…read more They were super nice. Agreed to meet our Shih Tzu. We picked up a copy of her vaccinations from her vet and took her in. Our dog is a rescue and always scared of everyone. She surprisingly took to Jess right away. They even kept our dog away from other animals. We were able to leave our dog food too. Thank you Bark ATL. You came through in a clutch.

Cute daycare tucked away in a place that is very nice. My dog LOVES it here but my dad doesn't. He…read morehates the smell, and I can't lie it's not the best smell, but other than that it's great. My dog goes to sleep KNOCKED OUT. Workers are super nice to us, since we had an older that used to come here that passed away. Great place.

I literally cannot RAVE enough about CutiePaws I have had the ABSOLUTE PLEASURE of getting to know…read moreand speak with both Heather the owner, as well as have 3 different, AMAZING sitters in two different apartments in Atlanta. Stormy LOVED Lizzie and NICOLE WAS OUR FAVORITE Hallie was also amazing- I wish I had had more time to get to know her before moving out of the city! Regardless: The pricing is affordable even for me, a recent college grad, which is saying something (VERY fair priced in my opinion) and if you need a pet sitter in ATL that will come to your own home, allows you to meet the sitter and host a Meet&Greet with your pet(s), then I'd be hopping online or calling in to see if you can also experience the wonderful peace of mind knowing you're able to leave your fur children in safe hands (AND GET PICTURE UPDATES DAILY TOO!!) P.S. HEATHER OPEN CUTIEPAWSINDY soon Stormy and I will miss everyone at CutiePaws in Indiana!

CutiePaws has the best pet sitters! I feel so at ease that my cats are taken care of in their own…read morehome while I'm away. Heather, the owner, is fantastic to work with and from the start, I knew going with this reputable, professional company would provide the best care for my pets. I've been able to travel even more knowing my fur babies get the love they need while I'm away.

Im sorry.. the people were nice enough but they did a complete hack job on my puppy. They had me…read morepay the balance after deposit first before seeing him and...... wow.... I know why. It's horrible. I explained what I wanted.. the layers I loved about my puppy's coat the fluffiness... and it's like they just shaved him and gave him back... no blending, not even.. no shaping. I'm so sad... it's not even going to grow back nicely. They really messed up my dog's beautiful coat. I was in complete shock... and so flustered I just had to get out of there. But I should have stayed and expressed how horrible he looked. I'll call in the morning but... it was the worse. I'll let you be the judge.

Really? Here's a confirmation showing our stay. This just reinforces my recommendation to avoid…read moreBark and Board. Still no direct response to my emails that I have sent, perhaps I'll get one now that I've proven my dog was staying with you?

Needed a quick solution for my pet to stay while visiting my cousin and fur babies are not…read moretolerated due to allergies. I searched out a few then chose this one. They were very accommodating and sent pics to assure my fur baby was happy in that space and that is the main thing any pet parent wants to know. Oh and the price was right!! I will definitely use this service again!

From the owner: We believe elite pet care and products should be available for everyone. Every pet deserves a…read morewagging tail and a smiling face and we are grateful for every opportunity to give your pet just that.

Pack leaders is fantastic; highly recommend! At last minute, original walking service I hired had…read moreto cancel & recommended Pack Leaders. They are so helpful, gentle w/my dog Pippa. Pippa loves them. I cannot say enough positive great things about them...hire Pack leaders! 4 Paws up!

These folks are fantastic, and we are glad they're here to take care of our cats while we're away…read more They came over for a meet-and-greet, and to get the lay of the land: where the food, toys, litter box, and supplies are; what we'd like them to do when they visit; and what we need to do for them. Each time they visited the cats, they sent us some great photos and gave us a rundown of everything they did while they were here. And when we came home, our cats seemed not to even notice we were gone. Thank you, Pack Leaders ATL!

Responsive, professional, and accommodating staff. Can't recommend them enough and appreciate…read moreeveryone for taking such good care of Birdie for her groom + day care

Overall, just a solid daycare and boarding facility. Great staff. Great service. The boys love it…read morethere