My corgi Gus has been part of the Bark & Board family since we moved to Atlanta 4 years ago. Gus is…read morea "special needs" dog in that he's a rescue dog that's not fond of too many people or other pets. He's a loner until he decides he likes you, then you're in! Over the years, the B&B family have gotten to know him and they all have varying levels of comfort with him, Sophie being the stand out and could have easily replaced me as his mom! Despite Gus's lack of interest in most beings that aren't a tennis ball, everyone makes a concerted effort to get to know Gus and his quirks, ensuring a safe and enjoyable experience! When there was an issue with another dog, not started by Gus, the B&B family immediately let me know and we solved the issue together, again with their team being absolute rockstars in care for Gus's small wounds before I could get back to him. I mention this story because there's always someone on a review site for doggy daycare and boarding with a bad experience who talks about it, but doesn't go into the detail of how the company made it right. Bark & Board have become trusted advisors and custodians to my dog for 4 years, and we cannot thank them enough for giving Gus a safe, loving, and comfortable experience for over 4 years, and will continue to do so and care for my little buddy. For anyone without a "special needs" dog, they will love your pet like their own and will get much more out of the themed days, photos & videos, "paw-gress" reports. But if your pet is a little more like Gus, rest assured, they will be in great hands!

Im sorry.. the people were nice enough but they did a complete hack job on my puppy. They had me…read morepay the balance after deposit first before seeing him and...... wow.... I know why. It's horrible. I explained what I wanted.. the layers I loved about my puppy's coat the fluffiness... and it's like they just shaved him and gave him back... no blending, not even.. no shaping. I'm so sad... it's not even going to grow back nicely. They really messed up my dog's beautiful coat. I was in complete shock... and so flustered I just had to get out of there. But I should have stayed and expressed how horrible he looked. I'll call in the morning but... it was the worse. I'll let you be the judge.

We will never take our Golden retriever anywhere else when we need to go out of town other than…read morewith Allison and Craig with Petmeisters. Allison and Craig are phenomenal and we know that our sweet Gracie is getting the most excellent care possible. The pupdates are consistent and so sweet to receive. So happy to have met them and include them in our dog loving family!

My husband and I recently moved to Atlanta from NYC, where one of us was working from home and our…read morepup had constant companionship. Now that we are in Atlanta, we are both working outside of the home and away from our little guy all day. Through some recommendations we found Petmeisters and have been using them for a little over 2 months. They have been incredible and so accommodating to any changes we may need to make to our dog's schedule. Monty gets daily walks and loves his walker, Patrick. We can tell the team genuinely cares about our dog and are so thankful we found them!

I could not even get an experience! Scheduled a compatibility day a week in advance. Kept getting…read moretext messages about the upcoming compatibility day. Called on the day of to ask if I could leave our dog a bit earlier and was told they did not have room. I received no communication about this unavailability in advance, so that I could have made alternate arrangements. Spoke to a supervisor who said they did not do compatibility days after the long weekend and that an employee made a mistake. If your employees don't know your policies, how are the customers supposed to know them? Put me in a difficult position with a traveling spouse and work commitments. I didn't care about the payment, I could have paid and made a reservation, if they had told me about it. Completely unreliable and unprofessional.

We take both of ours dogs to Barking Hound Village and have loved their staff for so long. They're…read morethe best!

I couldn't be happier with our experience at Wag Atlanta! My dog, Indy, an amazing first day, and…read moreit was clear the staff took great care of him. They even sent me the cutest report card with pictures, which gave me so much peace of mind and made my day! As a dog mom, leaving your pup somewhere new can be nerve-wracking, but after seeing how happy and well cared for Indy was, I feel completely confident about his first boarding stay next week. The staff is friendly, attentive, and genuinely seems to love the dogs they care for. I'm so glad we found Wag Atlanta and can't wait for Indy to go back!

DO NOT send your dog here!!! After spending 3 nights there my 2 frenchies became extremely ill and…read morehad to be hospitalized. After contacting their on-site management team to inform them that my 3 yr old and 4 month old frenchies had pneumonia and tested positive for coronavirus immediately following their visit to their facility, They tried to blame it on my dogs receiving faulty vaccinations that failed them. No accountability, no suggestion of a refund and a blanket "sometimes that happens when they socialize with other dogs". My dogs are socialized and have been to other facilities! 100% blame on a vaccine that my 3 year old has been receiving from the same vet for 3 years! And he was the sickest out of the 2. For a place that's supposed to care for and love animals I was appalled at their lack of care or concern for mine. It was instant blame on their vaccines. A direct quote from Wag Atlanta "we recommend reaching out to the manufacturer of the Bordetella vaccine Prince and Cassius received to let them know that their vaccine failed. Vaccine manufacturers will often cover the medical expenses on a failed vaccine"! This is absurd !! No Cheyenne they got sick from your establishment. If you want to spend over $500 boarding your fur babies and another $2500 in Vet bills after you pick them up.... Then this is the place for you! Shameful.

I'm extremely disappointed with my recent experience at Wag-A-Lot Downtown. I received a phone call…read moretoday informing me that my dog has apparently had ongoing issues with rough play with other dogs -- something I was never told before. The only communication I ever received was that he had been moved up to the large yard, and it was presented as a positive/congratulatory thing, not as a behavioral concern. During the call, I was also told that my dog is often kept in the den for much of the day and mainly gets time out with staff members because he seems stressed in the den. As a pet owner, it was upsetting to learn this had apparently been happening for some time without my knowledge or consent. I completely understand that not every daycare environment is the right fit for every dog, and I appreciate them trying to manage situations safely. My issue is the lack of transparency and communication. If my dog was struggling socially or spending significant time separated from group play, I should have been informed immediately and consistently. Because of this experience, I'll be looking for another daycare that communicates more openly with pet parents.

We LOVE Theo Wag-a-lot. It is Chet's home away from home. The staff is so supportive and friendly…read more Chet gets to play here in a regular. This is also his started place for his pupcations when we travel. I love that he always looks forward to his visits and generally seem happy to be here when he arrives. The lobby is full with the cutest of doggie treats. I also love that if you wanted to you can bathe your dog here for a small fee. We are fortunate to have Courtney as Chet's personal groomer. I can't celebrate her enough. Chet gets the most compliments on his cut and I swear he walks taller and prouder when he's freshly groomed in a new bandanna. Great location. But can be traffic. Great early morning hours. These are dog people! Also there are cameras for me to check on Chet from my phone.

Jay is truly the best groomer I've ever trusted with my dog and I don't say that lightly. I moved…read morefrom LA to Atlanta and went through several disappointing grooming experiences before finding him, and now I wouldn't let anyone else touch her. He gets it right every single time, no exceptions. My dog gets a lamb cut, which requires way more than just clippers it takes serious precision and skill with scissors, and Jay absolutely nails it. The attention to detail, the consistency, and the care he puts into his work are unmatched. People literally stop me all the time to ask who her groomer is, and I always send them straight to Jay that's how good he is. You can tell he genuinely cares, and that makes all the difference. Finding someone you trust with your dog is everything, and Jay is that person for me. If you're even considering booking with him, do it. He's worth it.

I wanted to love the service but it just didn't work out…read more I moved to Atlanta in 2023 and lived on a different side of town for the initial six months. I found a groomer that I love but wanted to find one closer to where I purchased my home. I called this place at the time and they weren't familiar with my dog's breed so I opted not to take her there. Fast forward a year later, I call them back because I wanted to finally avoid the commute to Cheshire Bridge. To my delight, BIS let me know they now have a groomer who specializes in doodles so I decide to book the appointment. Unfortunately, the first time I brought her for a bath, she came back with a rash or hot spot on her back paw. She had never had a hot spot up until that point, and she was three. We discussed it could be the shampoo but it was concentrated to one paw, so that didn't quite make sense. The second time I brought her the hair cut was not to my liking and I paid even more than I do for our groomer who consistently does a fantastic job. So, although I appreciate that they found a doodle groomer, she just isn't the one for us. **Also, they may want to ask if the bow or the bandanna is the preference for each dog, b/c not every female dog wears bows. Just a heads up.

I had a family emergency. They took my dog, Zoey, into boarding at the last minute. I thought she…read morewould be there for five days. Then it was eight days. Then it was ten days. The staff were very kind. They understood. They took very good care of my Zoey. They could tell she was a little sad. So, they gave her extra attention. I'm most grateful for BHVI for taking excellent care of my dog and for working with me.

My fur baby loves BHV and they love her just as much! The pricing is much better than puppy haven!…read moreI 10/10 recommend!!!

The owners care for your pet as if it's their own pet. I can tell from how my pet, Siberian husky,…read morereacts before and after pickup. He's pretty stubborn but friendly. I love that he has individual play with the owner, open run, and no group play. We adopted him a little over a year and his temperament with other dogs can vary. They're very affordable and professional. I'm so thankful that we found them.

They were great for a last minute reservation at first my dog was apprehensive on going inside but…read morenot he gets excited at seeing Carmen. They also upload pictures of your dog so you can check in on them virtually while you're away . I also needed to extend while away and they accomodated me with ease. They gave him a bath and nice scarf.