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    Pampered Paws

    5.0 (4 reviews)
    Open 7:00 am - 9:00 pm

    Services - Pampered Paws

    Dog walking

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    5 years ago

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    7 years ago

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    Kennesaw Pet Center - Painting a loving new mural for the animals and owners to enjoy

    Kennesaw Pet Center

    (40 reviews)

    Everything was terrific. They even now have a pet daycare. Their cleaning was amazing and your pet…read morecomes out look happier then when they went in.

    The groomer here will tell you she knows more than you. We have a great Pyrenees that we get shaved…read moreonce a year. And by shaved, I mean the longest guard possible so it is not a true shave. I called to schedule our appointment and told them what we needed. This was not our first visit here and not the first time we have had her shaved at this location. Upon arriving for our appointment, The groomer at Kennesaw pet Center absolutely refused to provide the service we requested. We have had many Pyrenees over 25 years and some we have shaved some we have not. The Pyrenees dog that we have now, is happiest when she gets a shave each summer. I was very frustrated when I was told when I arrived that they could not provide the services I requested. I was even more upset when I had to pay over $450 for grooming and veterinary services when I did not get what we needed. We will be looking for another groomer. The situation wouldn't have been so bad if they had notified us over the phone that they would not be able to accommodate. Our dog had been there previously and had this service there previously. You would think their records would reflect this. But I suppose new groomer new rules. And I'm not certain that a groomer should be dictating what they will and will not do when the service has been provided prior to the same dog and it is not clear if this groomer has ever actually had one on one experience with the breed. This topic is contested, even amongst diehard great Pyrenees owners but again, not sure that the groomer knows everything.

    Creekside Pet Hotel

    Creekside Pet Hotel

    (32 reviews)

    I have boarded my dogs here twice and have had them groomed here often for years. Since they bought…read morethe bfur and after groomers, creekside's attitude has gone downhill. The groomers are professional, but the behavior of the owner/manager has become unacceptably rude. Today was the last straw. I had purchased a gift certificate months ago before COVID surged. I bought it from 2 of our dogs that go there often for another dog who has since gone back to its owner. I asked if I could use the $45 from the certificate for today's groom. Now, if she has said "no we don't let people transfer them between pets," or "no, it's not recent enough," or "no you'll have to use it another time because you didn't tell me at drop off," I would have understood and would not likely be writing this review. BUT NO! She stood there and repeatedly accused me of printing it at home and lying. She insisted she's the only one authorized to print them. That may be so, but as I told her, it was a young girl at the desk who sold it to me about 4 grooms ago. She printed it right on the printer in the front area. Then, the manager accused me lying because I didn't tell her about the certificate when I dropped the dog off, but I wasn't sure at that time if I could even find it. Again, if that was an issue, couldn't she offer to let me use it the next time? Couldn't we compromise on a lesser amount? Or couldn't she let me know the certificate couldn't be used without accusing me of forging it!!?? I'm a regular customer. She could have easily said no without standing there for two+ minutes yelling at me and accusing me of forgery like a mad woman. THEN to top it off, she swore and slammed the desk door, yelled "after dealing with COVID for a year, I'm done!" And then slammed the door to the kennels. I wouldn't want this woman near my dogs again. I don't need her $45. However, I expect respect and appropriate responses to questions. Not accusations and rants. Looking forward to finding a new boarding and grooming facility that deserves my business. ---- Update: This morning, the owner called and admit she found the record of someone selling me a certificate in Jan 2020. I appreciate that she refunded yesterday's visit, but she failed to apologize or express accountability for the incident.

    My dog has been going to Creekside Pet Hotel for the last 1-2 years and I will never change. I…read morealways look forward to picking up pebbles so I can chat with Megan. She's very sweet, nice and very bubbly. As soon as I walk in the door, she calls back to get pebbles. As I wait, she has a conversation with me. It's not just customer service bull either. She genuinely cares about our pets and us as customers. It feels more like a second home than a daycare. I will always come to Creekside Pet Hotel as long as Megan is there to greet me!

    Happy Trails Pet Center, Inc

    Happy Trails Pet Center, Inc

    (19 reviews)

    Took my dog there for an evaluation and playday. During the introduction/tour owner showed a long…read moreflexible pole with loose strips on end of it and said they will carry it and use by swinging it in front of them to keep the dogs from rushing the gates and to keep them in line if necessary; may touch dog on hind with it to get them to move or listen. Also said they may use a spray bottle with vinegar and something else in it or hose to squirt dogs to stop an interaction. Watched the cameras ALL the time and saw some disturbing things. One dog was literally kicked/pushed with a worker's foot on the hind end to get it up and moving out of the kennel. Another dog was struck what appeared to be hard on the hind end with that pole end; appearing as if he went the wrong way. The pole was swung very quickly in front of a worker to move dogs back like she said it would be; some of them cowered at it...have seen that reaction prior in dogs that have been struck. Too many dogs in play areas at same time for my liking. AND all they seemed to do was meander about and follow the worker around the yard; once in a great while the worker would pet a dog and then push others away that also wanted petting/attention. Pretty sad. Owner talks a good line about dog psychology and treatment when you inquire. These are observations by an owner, and if it had been my dog that had the interactions above with staff, I would have been there immediately. And by the way, you have no idea what my background/knowledge/training is... You are right, you don't send dogs home injured or needing vet care due to problems or interactions with other dogs. You keep the dogs safe. Your tactics are just not agreeable with me.

    I'm not sure who loves this place more, me or my dog! He's been going here since he was a small…read morepuppy and he gets so excited as soon as we pull in the parking lot. He just loves it! That speaks volumes to me! I know he is in good hands here. Thanks to the owners and staff for making it so great!

    Pampered Paws - dogwalkers - Updated May 2026

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