Everything was terrific. They even now have a pet daycare. Their cleaning was amazing and your pet…read morecomes out look happier then when they went in.

The groomer here will tell you she knows more than you. We have a great Pyrenees that we get shaved…read moreonce a year. And by shaved, I mean the longest guard possible so it is not a true shave. I called to schedule our appointment and told them what we needed. This was not our first visit here and not the first time we have had her shaved at this location. Upon arriving for our appointment, The groomer at Kennesaw pet Center absolutely refused to provide the service we requested. We have had many Pyrenees over 25 years and some we have shaved some we have not. The Pyrenees dog that we have now, is happiest when she gets a shave each summer. I was very frustrated when I was told when I arrived that they could not provide the services I requested. I was even more upset when I had to pay over $450 for grooming and veterinary services when I did not get what we needed. We will be looking for another groomer. The situation wouldn't have been so bad if they had notified us over the phone that they would not be able to accommodate. Our dog had been there previously and had this service there previously. You would think their records would reflect this. But I suppose new groomer new rules. And I'm not certain that a groomer should be dictating what they will and will not do when the service has been provided prior to the same dog and it is not clear if this groomer has ever actually had one on one experience with the breed. This topic is contested, even amongst diehard great Pyrenees owners but again, not sure that the groomer knows everything.

We have been taking our dogs to Atlanta Pet Resort for many years. Our dogs seem so happy when we…read morepick them up. Not stressed. We have used both the Day Care and overnight boarding many times. We feel very confident having our babies there. They are always clean and never stressed. Great Place.

I had a very troubling experience at Atlanta Pet Resort - Marietta when picking up my dog. When I…read morearrived, the assistant manager brought out a dog that was not mine and attempted to send me home with it. When I immediately pointed out that the dog was not my pet, he appeared unconcerned about the mistake. Rather than taking ownership of the situation or investigating further, I ultimately asked to go to the back area myself, where I found my actual dog. As a pet owner, this was alarming. The fact that a facility entrusted with caring for animals could nearly release the wrong dog raises serious concerns about their identification and check-out procedures. Even more disappointing was the lack of urgency and accountability shown by the assistant manager when the error was brought to his attention. After speaking with another manager, I was assured that the incident would be investigated and that I would receive a follow-up call regarding the findings. Unfortunately, after several weeks, I never received any communication. The lack of follow-through only reinforced my concerns about how seriously this incident was taken. This experience caused unnecessary stress and completely undermined my confidence in the facility's ability to properly care for and identify pets. Mistakes can happen, but how a business responds to them matters. In this case, there was a significant error, little concern shown at the time, no follow-through from management, and no effort to make things right. Based on my experience, I cannot recommend this facility to pet owners who expect a high level of care, attention, and accountability when trusting someone with their pets.

Let me start out by saying that I am very particular about who comes into our space and is around…read moreour fur kids while we are away. So it's kind of a big deal to find someone that I comfortable and at ease with. Jeff Ball has been our pet-sitter for a few years now and has truly been a blessing! We are so grateful to have someone that we can call on whenever we are going to be away and we really appreciate him for taking such excellent care of our (fur)babies! He respects our home, communicates well, calms our separation anxiety, and accommodates our (my) quirks. P.S. Apologies to Jeff, as this review is overdue -- not sure if I am subconsciously worried that it would be hard to book time-slots with him if he gets too busy, or maybe because I put the "pro" in procrastinate, haha. Either way, it's only fair to do the right thing and let others know about the dependable, kind, trustworthy person that he is -- THANKS JEFF, WE ALL LOVE YA!!I

I have used Jeff for both personal training and pet sitting, and have found him to be outstanding…read morein both areas. My dog loves him, and when I went out of town on vacation I had total peace of mind knowing he was in good hands. For personal training, Jeff has helped me revamp my diet (hardest part) and workout, and with his help I have dropped 20 pounds so far. I highly recommend him!!!!

I was very happy with the care my dog received. He was happy when I dropped him off and happy when…read moreI picked him up 8 days later! The daily text updates they sent, gave me peace of mind. I will definitely use Milan Pet Sitting again!

I have boarded my dogs here twice and have had them groomed here often for years. Since they bought…read morethe bfur and after groomers, creekside's attitude has gone downhill. The groomers are professional, but the behavior of the owner/manager has become unacceptably rude. Today was the last straw. I had purchased a gift certificate months ago before COVID surged. I bought it from 2 of our dogs that go there often for another dog who has since gone back to its owner. I asked if I could use the $45 from the certificate for today's groom. Now, if she has said "no we don't let people transfer them between pets," or "no, it's not recent enough," or "no you'll have to use it another time because you didn't tell me at drop off," I would have understood and would not likely be writing this review. BUT NO! She stood there and repeatedly accused me of printing it at home and lying. She insisted she's the only one authorized to print them. That may be so, but as I told her, it was a young girl at the desk who sold it to me about 4 grooms ago. She printed it right on the printer in the front area. Then, the manager accused me lying because I didn't tell her about the certificate when I dropped the dog off, but I wasn't sure at that time if I could even find it. Again, if that was an issue, couldn't she offer to let me use it the next time? Couldn't we compromise on a lesser amount? Or couldn't she let me know the certificate couldn't be used without accusing me of forging it!!?? I'm a regular customer. She could have easily said no without standing there for two+ minutes yelling at me and accusing me of forgery like a mad woman. THEN to top it off, she swore and slammed the desk door, yelled "after dealing with COVID for a year, I'm done!" And then slammed the door to the kennels. I wouldn't want this woman near my dogs again. I don't need her $45. However, I expect respect and appropriate responses to questions. Not accusations and rants. Looking forward to finding a new boarding and grooming facility that deserves my business. ---- Update: This morning, the owner called and admit she found the record of someone selling me a certificate in Jan 2020. I appreciate that she refunded yesterday's visit, but she failed to apologize or express accountability for the incident.

My dog has been going to Creekside Pet Hotel for the last 1-2 years and I will never change. I…read morealways look forward to picking up pebbles so I can chat with Megan. She's very sweet, nice and very bubbly. As soon as I walk in the door, she calls back to get pebbles. As I wait, she has a conversation with me. It's not just customer service bull either. She genuinely cares about our pets and us as customers. It feels more like a second home than a daycare. I will always come to Creekside Pet Hotel as long as Megan is there to greet me!

Emily and everyone at The Gratefull Dog are fantastic with my dog. They do a wonderful job and…read moretruly love the animals they take care of. I would recommend them to anyone who needs a dog walker/pet sitter. They were able to handle my very large, very strong pit bull who likes to pull on walks and loves to give kisses. I even noticed he behaves better now when I walk him. The Gratefull Dog is great!

The gratefull dog has become an extension of our family. Emily and her team is always available to…read morehelp- even on short notice. The dog sitters are patient and caring and leave us notes after their visits. I feel completely confident and comfortable with them in my house and caring for our dog kids. Emily also offers dog training and is patient and understanding of your needs. Highly recommended!

Took my dog there for an evaluation and playday. During the introduction/tour owner showed a long…read moreflexible pole with loose strips on end of it and said they will carry it and use by swinging it in front of them to keep the dogs from rushing the gates and to keep them in line if necessary; may touch dog on hind with it to get them to move or listen. Also said they may use a spray bottle with vinegar and something else in it or hose to squirt dogs to stop an interaction. Watched the cameras ALL the time and saw some disturbing things. One dog was literally kicked/pushed with a worker's foot on the hind end to get it up and moving out of the kennel. Another dog was struck what appeared to be hard on the hind end with that pole end; appearing as if he went the wrong way. The pole was swung very quickly in front of a worker to move dogs back like she said it would be; some of them cowered at it...have seen that reaction prior in dogs that have been struck. Too many dogs in play areas at same time for my liking. AND all they seemed to do was meander about and follow the worker around the yard; once in a great while the worker would pet a dog and then push others away that also wanted petting/attention. Pretty sad. Owner talks a good line about dog psychology and treatment when you inquire. These are observations by an owner, and if it had been my dog that had the interactions above with staff, I would have been there immediately. And by the way, you have no idea what my background/knowledge/training is... You are right, you don't send dogs home injured or needing vet care due to problems or interactions with other dogs. You keep the dogs safe. Your tactics are just not agreeable with me.

I'm not sure who loves this place more, me or my dog! He's been going here since he was a small…read morepuppy and he gets so excited as soon as we pull in the parking lot. He just loves it! That speaks volumes to me! I know he is in good hands here. Thanks to the owners and staff for making it so great!