I can't thank VEG vets enough for their kindness and caring. The 3 ladies (vets/ techs) I…read moreinteracted with treated me and my cat with so much thoughtfulness and their wisdom resulted in saving my little dudes life. I was ready to euthanize my 18 y/o cat, but they thought maybe he could bounce back from a debilitating stroke he had and convinced me to give him some time. And they were right, in a few weeks he is almost back to his old self. So thankful for you ladies!

Extremely Disappointing Experience…read more We arrived at VEG with our dog after he was bitten by another dog and had a significant wound on his leg. We stood at the entrance ringing the bell for five minutes before anyone even let us inside. Once inside, we waited approximately 40 minutes, watching other patients being attended to while no one checked on our dog. Eventually, someone examined him and then simply texted us an estimate for approximately $2,300. No one came over to explain the charges or discuss the recommended treatment with us. When I reviewed the estimate, I saw $400 listed as miscellaneous charges and another $350 for stitches--even though we were subsequently told that our dog didn't actually need stitches. At that point, we decided to leave. We immediately drove to VRCC Medical Hospital, where the difference was remarkable. They took care of our dog immediately. The doctor personally came out, examined the wound, and reached a very different conclusion from the medical technician at VEG regarding the treatment he needed. And here's the real kicker: even with stitches and all of the treatment our dog actually received, our bill at VRCC was roughly one-third of VEG's $2,300 estimate. Based on our experience, VEG gave us the impression that the focus was more on generating revenue than providing compassionate, appropriate care for our pet. Do yourself and your pet a favor: skip VEG and drive down the road to a real veterinary hospital. You'll likely get better care, a doctor's evaluation, and save yourself a considerable amount of money.

Prompt, sympatico, skilled. You're going to want your pets' health insurance paid up.read more

My cat is alive today -- 14 weeks after this ER doctor told me he wouldn't make it through the…read morenight. I was given two options: spend thousands on immediate procedures or euthanize him. Instead, I trusted my instincts and took him to my regular vet. With proper care and Lasix, my boy is alive and thriving. I'll never forget when the ER doctor looked me in the eye and said, "As his doctor, it's my job to advocate for him." No -- I'm his mom. I raised him from a kitten. If anyone is going to advocate for him, it's me. And thank God I did. When I left my first review, the Medical Director responded saying he couldn't find me in their system. I find that hard to believe since I once paid over $5,000 at this same facility for another pet's hospitalization. There are good, kind people who work here -- I've met them. But readers should know this facility isn't an independent practice. Veterinary Emergency Group (VEG) is backed by large investment firms, including private-equity and hedge-fund-style investors. That kind of backing often prioritizes profit over pets, which shows in the way care decisions are presented. Please, don't let anyone pressure you into a rushed decision, especially euthanasia. They don't always know best. You do. Sometimes choosing life really is the best choice.

These people at Edgewater Veterinary Emergency Group are amazing, kind, loving, caring, the list…read moregoes on and on! Both times I took my Toby Bear in for emergency services I received the utmost care. They are so personable and loving, they allow you to watch what they are doing and let you know exactly what is going on through the process. The first time we went my Toby had been injured on his paw and it was broken; they set it and gave me instructions on how to take care of him and to contact my vet for follow up. The next and last time I took him in the middle of the night they found a mass in his lower spine, and we had to euthanize him so he wouldn't suffer. Toby was an amazing soul; I got him when he was 7 and I loved the years I spent with him and will never forget the love and care I received from them. Thank you VEG Group, I will never forget you!

Thankyou so much for taking such good care of my wonderful baby bird boy. He is so incredibly…read moreimportant to me and i was so scared he was going to have to be put down. I dont know what i would have done without you. My bird is such a huge part of my life. I can tell he understood that you all were there to help him. Hes very smart and understands so much about whats going on around him and i know that you all earned his trust and thats something very rare for him because he is anxious around new people. I think that really speaks to your level of compassion and competence.

We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!

I brought my nine-year-old Pomeranian to Animal Urgent Care after a seizure because his regular…read moreveterinarian had not yet opened. I approved bloodwork to look for metabolic causes of the seizure. The bloodwork was useful and ultimately showed no obvious peripheral cause. What I found frustrating was discovering that an IV catheter had also been placed at a charge of $120. I do not recall consenting to catheter placement; I recall specifically consenting to the bloodwork. No fluids or medications were administered through the catheter during his visit. The medical record states that catheter placement was approved, which does not match my recollection of the conversation. After several hours, the treatment provided consisted of examination/observation, bloodwork and placement of the unused catheter. Hospitalization for continued neurologic observation was recommended, which I declined in favor of taking him home and following up with his regular veterinarian, who knows his neurologic history and current medications. I understand why an emergency clinic might want IV access available in case another seizure occurs. My concern is not that the clinicians considered it medically reasonable; my concern is that a $120 procedure was performed that I do not believe I authorized, and I did not understand until later that the catheter had not been used to administer any treatment. In an emergency, owners are frightened and making decisions quickly. Clear communication about what is being proposed, what it costs, whether it is diagnostic, therapeutic or precautionary, and obtaining explicit consent before proceeding are extremely important. My primary concern is the IV catheter and the lack of consent. The catheter had already been placed before the veterinarian came to speak with me. I was never asked whether I authorized placement of an IV catheter, and I was never told that it would cost $120. What I was specifically asked to authorize was the emergency/triage evaluation and the bloodwork, which I approved. The medical record subsequently states "IVC placement approved." That is not an accurate account of what occurred. I did not approve catheter placement. By the time the veterinarian discussed the diagnostic plan with me, the catheter was already in my dog. It was never used to administer medication or IV fluids. When I decided to take him home, I also had to specifically request that it be removed. Ultimately, I paid $610 and left without any treatment having been administered to my Pomeranian for the seizure--no seizure medication, no fluids, and no other therapeutic intervention. I understand that examination, bloodwork and observation have value, but for our particular situation this emergency visit was not worth the cost or the additional stress to my dog and me. In the future, I will make a seizure-management plan with his regular veterinarian so I know exactly when emergency care is warranted. His regular veterinary clinic opened approximately 40 minutes after I arrived here; in retrospect, I wish I had kept him safely confined and comfortable and waited for his own veterinarian. Based on my experience, I would not recommend this clinic.

I had brought my sweet girl Nessie here for many years when she had joint issues or if ever there…read morewas a problem and I couldn't get her to her regular vet. She graduated some PT training with them, gave me much anxiety when her legs would hurt her, and they were always the very best at sending her home with me happy and healthy. Sadly, the last time I brought her here, it was too late to save her. Nessie was a Bernese Mountain Dog and she had hemangiosarcoma which was undiagnosed. Her symptoms the morning of her passing was primarliy lethargy, not wanting food, and pale gums. Within moments of me realizing she wasn't doing well, I got her into the car and sped to the hospital. As we were driving her symptoms got worse and I called ahead to ask for immediate help. The team was out front when we arrived and we got her onto a gurnee. I wiped out one of her eye boogers and told her I'd be right there to take care of her. Nessie sadly didn't make it to surgery. Her heart gave out before we could help her. But I know she got the best way to leave this earth as she was barely in pain and she wouldn't have liked the cancer treatment we were planning for her. The team did a really good job helping me through the hardest thing I've ever been through. My one regret is I wish I had woken earlier that day and tried to get her help faster. But sometimes things don't go the way we want. I hope if you're in need of urgent care, you can get your pup here swiftly and allow the team to do their very best. It's a hard job these Vets and the team have, taking care of our sweet angels. I've put off on writing this review as even though it's been three months, still feels very fresh to not have my sweetheart by my side. Thank you team for all your help. She was the very best girl.

We came to Wheat Ridge ER when our dog hadn't eaten for 3-4 days. We didn't know what was wrong…read more They ended up keeping her overnight so they can do an ultrasound. Based on her bloodwork, her liver enzymes were heavily elevated. We had her there for about 2 days then got her because we were waiting on lab results and we knew we wanted her at home after a few days. Although it was a pricey visit. She was well taken care of. We still don't know why she didn't want to eat or anything not by the fault of the hospital or anything. Our dog is just a mystery. We had a follow up and liver enzymes had decreased which was a good sign. Our dog is still with us but not sure for how much longer since she is a senior dog who still refuses to eat her kidney food. But we are doing what we can but we are happy with the way our dog was treated here. Everyone was very nice and attentive and answered all of our questions.

Great company. Dr. Chas was amazing and created a special day for me and my pets. He really took…read morehis time and has a wonderful and calm demeanor. I know my Lolly felt at peace with her transition. I will never take a pet to a vet clinic for euthanasia services ever again. On the day of my appointment, I was nervous and scared, not sure if it was the right time. When they told me "Chas" would be my vet, I felt relieved. Because the last pet I euthanized was nicknamed "Chas," so I know the universe was telling me it was the right time and that my other pets were with me to greet her. Thank you thank you thank you, Dr. Chas and support staff! You made my pet's passing very comfortable and special. Dr. Chas is very wonderful.

Caring pathways was fantastic as we had to say goodbye to our dog. Dr Lei was amazing!…read moreCommunication was clear and she was on time. Dr Lei took the time to be sympathetic and understanding and also explain exactly what the precess was going to be like. I never felt hurried and we proceeded when I was ready. Putting a pet down is never easy but it was well worth the price to do it at the comfort of home.

The earlier bad reviews astonish me, and all I can come up with is since Blue Pearl took over late…read moresummer 2022, things have changed dramatically in the right direction. Here's our story. We moved from Seattle to Albuquerque June 2022. Our 5-yr old German Shepherd had just been diagnosed with end stage liver disease and had begun needing abdominocenteses, a procedure where accumulated fluid is removed from the abdomen. Every 3-5 weeks, 2-4 liters of fluid would accumulate and have to be removed. We had it done at a Blue Pearl facility in Seattle/Kirkland three times before we moved, and it was very stressful for her until the last time when the vet used a different technique and let me be with her, so we could avoid any sedative or drugs, which is imperative when the liver isn't functioning well. We got to Albuquerque, and the first new patient appt at our chosen clinic was 10 weeks out, and the ERs in ABQ didn't perform this procedure. Since we'd had so much good care at Blue Pearl in Seattle/Kirkland, we searched for a Blue Pearl locally. The closest were Phoenix and Denver. We chose to drive the 8 hrs up to Denver. Because fluid accumulation is unpredictable, we can't always go to our vet in ABQ even now. The procedure takes an hour, so the vet can't fit you in between other appts, so we've had to go to Blue Pearl Lakewood 4 times now. Each time we've seen Dr. Jill Bull, and each time her assistants have been remarkable. All the intake staff and medical staff have been professional, efficient, very compassionate, kind... We've interacted with many different support staff on the phone and in person since last July and have only had good to exceptional experiences with everyone. Dr. Bull is everything I look for in a vet. On our first visit, she listened to our 3 prior experiences with the procedure and agreed to use the other technique that had worked so well for our dog the last time in Seattle. She cared more for our dog's well-being than doing it the "easy" way. Dr. Bull is a fantastic vet. She listens, she considers, she's professional, kind, compassionate, clearly skilled in technique, patient and adaptable to situations as they develop. Because our dog was not sedated, and we had to keep her still for an hour, things changed often, and Dr. Bull and her tech (Bree was beyond fantastic) took all in stride and made everything work well. Our dog was calm, and all has gone very well all 4 times despite different circumstances each time. Our 4th visit was Jan 6, 2023, and Dr. Bull told us she'd recently been made facility director for Blue Pearl Lakewood. Finally, the right person for the right job - she'll still be treating patients, so it's a win-win for all. I hate HMOs, but back in Seattle during COVID, Blue Pearl was the only place that allowed me inside with my dog, which is why I chose them over everyone else. They were super strict with COVID protocol, but they knew you can only give exceptional care if the animal's person is directly involved, not just talking on the phone as they wait for hours in their car in the outside parking lot. I have been deeply pleased with Blue Pearl's clearly putting the animal's welfare over their own convenience, and the ensuing care my dog received at Blue Pearl Kirkland/Seattle was excellent as well as at Blue Pearl Lakewood, CO. I can't say enough good about Blue Pearl, wherever I've gone. Maybe now that they've taken over in Lakewood, the bad reviews will only be about money (ER visits are rarely cheap.) And btw, although the fee is higher at Blue Pearl Lakewood ER for the procedure than at my local vet (not an ER in Albuquerque), it's still very reasonable. (It's half what I was paying at Blue Pearl Seattle.)

It's closed. We drove there with an emergency and it was clearly abandoned..very glad my dog still…read moreended up being okay.

The most compassionate vet office ever! We took our 14 year…read moreold dachshund to Dr. Creevey, in the cardiology department. Our sweet dog, Buddy, is absolutely terrified of the vet's office but Dr. Creevey and his amazing tech Brian were so careful and compassionate with him, even with handling him (he has IVDD). We could not be more grateful for the time, grace, and knowledge VRCC gave us. We will definitely be returning and recommending Dr. Creevey and this office!

Bad advice, uncaring staff, recommended treatments that ultimately led to more complications that…read moredirectly led to the death of my cat which otherwise was showing improvement. The only thing they care about is your money. I have never had a worse experience with veterinary staff. If you value the lives of your animals, take them elsewhere.

See this review as a heartfelt thank you to Olivia, who helped us through the worst day of our…read morelives (9/12/2026). She immediately cared for our Roody when we were in an emergency situation; and then was communicative with us while we anxiously waited. Olivia has the bedside manner one needs when dealing with a tragedy. Olivia cares for the animals and the pet owners alike. She would be the reason I would have complete faith going to Evolutions again.

My vet referred me to this place. At end of visit I was charged more than I was told. I said my…read morereferral said 1 price. I discussed it and they told me my vet not send a referral. Convenient answer. I to them I just not walk off the street to pay for yhe services I was referral. . I suggest to really research before you do business with this company I did while I was waiting and after reading a good amount. I wished I not do business with them. Not have any trust etc. Was stuck as had paid a deposit. Buyer beware. You may wish you did

We had to go back due to GI issues for Mochi and I cannot be more grateful and thankful for this…read moreteam of amazing vets. They've always been so helpful with everything and have helped keep my boy alive multiple times now. I couldn't be more thankful. This is truly the only ER vet I'd trust leaving my boys with.

I took my dog in for a blockage and an ultrasound. The call I received was the most HORRIFYING…read morething I have ever been through in my life! The vet told me there were 2 blockages that were linear and the bloodwork came back that his intestine may have been perforated. It would be $8000-$14000 with a 30% chance of survival. She suggested that the humane thing to do is that we put him down. This EVIL woman wanted to kill my dog!!! That was not going to happen and I walked in and took my dog from this HORRIBLE place and immediately called every place in Denver for someone to save my dog. The place I found did the surgery for $1500, they did not find 2 blockages or any sign of perforated intestine. He is now happy, healthy and doing amazing!!! This vet LIED!!!!! She does not care about animals and just wants to make money or do the least amount of work to save them. I wonder how many pets that have been put down at Northside that could have been saved and had longer lives! My heart knew my best friend could be saved!!! NEVER trust Northside!!!!