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    Veterinary Emergency Group

    4.4 (177 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Group

    Emergency pet hospital

    Veterinary Emergency Group Photos

    Recommended Reviews - Veterinary Emergency Group

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    Reviews With Photos

    14 weeks later -- my boy is still here, still thriving.
    Sarah H.

    My cat is alive today -- 14 weeks after this ER doctor told me he wouldn't make it through the night. I was given two options: spend thousands on immediate procedures or euthanize him. Instead, I trusted my instincts and took him to my regular vet. With proper care and Lasix, my boy is alive and thriving. I'll never forget when the ER doctor looked me in the eye and said, "As his doctor, it's my job to advocate for him." No -- I'm his mom. I raised him from a kitten. If anyone is going to advocate for him, it's me. And thank God I did. When I left my first review, the Medical Director responded saying he couldn't find me in their system. I find that hard to believe since I once paid over $5,000 at this same facility for another pet's hospitalization. There are good, kind people who work here -- I've met them. But readers should know this facility isn't an independent practice. Veterinary Emergency Group (VEG) is backed by large investment firms, including private-equity and hedge-fund-style investors. That kind of backing often prioritizes profit over pets, which shows in the way care decisions are presented. Please, don't let anyone pressure you into a rushed decision, especially euthanasia. They don't always know best. You do. Sometimes choosing life really is the best choice.

    Thank you for saving my cat's life when he had a urinary obstruction in the middle of the night. He made a full recovery and is back to being a very happy boy. He genuinely would not be here if it weren't for the veterinary emergency group services.

    Jeter in the private consultation room at VEG.
    Maria B.

    Professional, empathetic, diligent and quick from check in to check out. I took my furry son on New Year's day as he was experiencing rapid breathing. I was imagining the worst and so glad it was asthma related and his heart is healthy. He was examined, received a diagnosis, treatment and medication to take home. I was kept informed during the entire process and Jeter was provided a calm private, stress free environment. Afterwards my primary vet clinic received all the medical information so they'll have it for our follow up care visit. I appreciated the time the doctor took to explain the results of his exams, the radiology report and the recommended treatment. VEG is an open concept hospital - meaning the treatment tables are in an open floor and patients are in the open. We were offered a private room where Jeter would be more comfortable and we are so thankful for it as it reduced our stress level. I am thankful to have VEG as a resource during an emergency. Thank you to the entire staff!!

    I miss her so much.
    Eileen F.

    Good: people seemed to really care and got my pup in fast. Bad: the cost was so much more than CSU-vet hospital which maxed out my credit limits and her insurance. I didn't get to stay with her and was stuck in the waiting room. She was discharged with over $500 worth of meds that she had one dose of before she died after I rushed her up to CSU a day after discharge.

    Chappy as a puppy
    Blu M.

    My brother took our family dog Chappy to VEG after he had suffered what appeared to be seizures. My brother was helped immediately when he got there at 6pm and they gave our dog anti seizure medications to no avail he wasn't getting better and so we had to make the difficult decision to put Chappy down. This was probably one of the most traumatic experiences I've faced in my life so far, but I think it's important to write this review because the staff were very compassionate and caring for Chappy and they did try their best. Chappy was a senior dog, 13 years old and ofcourse with elderly dogs there's a decline, but it doesn't hurt any less to lose him. The staff were kind and gentle, didn't kick us out and allowed us to spend as much time as we needed with Chappy before and after he was put down. They were reasonable with the pricing for cremation and also worked with us since our budget was tight and this was so unexpected. I'm going to miss Chappy dealer but appreciate VEG for their compassion and allowing him to pass peacefully.

    Mabel in her purrito

    Such care and compassion for my cat who has been sick for several days. They were honest about what were higher priority tests to get done based on my schedule. They also helped me find a finance option that didn't completely destroy me

    Waking up after a smooth operation!

    Great experience, wonderful and kind staff and extremely helpful and knowledgeable. Would come here again if I ever need to visit the vet at 3am! Thank you so much for to the team working this morning.

    Exploring while waiting for the vet ladies
    Tabetha J.

    All clear. Took Juni to Veterinary Emergency Group with an elevated temp. This is the baby that I worry about the most! She is so sensitive and emotional.. Again - NO WAIT!!! AND - it was my first time being allowed to be with my cat while they get blood drawn and their bladder poked for a urinalysis. We all survived. I played Lo-fi music on my iphone in the private room they put us in the whole time to help ease her anxiety. Poor juni baby. They did a series of tests and there was one poke she hated and I guess they said it could sting a little at the end and she hissed at them. Poor baby! She is feeling better now and back to her playful self! I had never been to an open space ER like this since I got my cats during the pandemic and was never allowed to accompany them. It can be really disturbing to hear other pets in pain so I recommend to try to request a private room if you have a sensitive pet and bring some calming music! They are also connected to VCA so Juni's main vet called us to follow up - they had received her test results and summary! The staff is friendly and understanding. I really appreciated that!

    The open concept! (I had permission to take this photo)
    Sarah K.

    My dog and I had a rough day yesterday. His was rougher than mine. I had to take him to the emergency vet and I've never been impressed with VCA. After some googling I came across VEG. Almost All of the reviews were positive, even ones without a positive outcome. I even searched most recent and the lowest ratings to read them all (skim them all because I was in a hurry). With all of the positivity I saw from people I decided to come here. I've never had such a positive experience. The open concept is new to me, and I LOVE IT. I was able to stay with my doggo during the whole process, which relieved both of our stress. They called it a "fear free environment" and I have to say, I wish more places did things this way. I actually said "you guys all like each other", because I was astounded. Lol. Turns out their model is to be inclusive, and keep a positive vibe going. This place passed the vibe check, for sure! Everyone was knowledgeable and kind. They worked with me on what to order for my dog and what I could afford. I am so grateful. My doggo, Sushi, (see attached photo) is feeling much better! The conservative treatment we went with seems to be helping. After some reflection, I think he got giardia from drinking out of the old bowl of water I left out for the overheating squirrels. My dog is still tired (he was sick all weekend so I don't expect miracles), but he is definitely feeling better. I would like to thank VEG from the bottom of my heart.

    Inspection
    Russ D.

    Rios was sick. The cat was real sick. Google took us to VEG. As we walked in we were immediately greeted by a friendly staff. A quick assessment of symptoms and he was whisked away. We stood by his bedside as they evaluated him for injuries. We were offered a private room where they did a closer inspection. The doctor was kind and the assistants were great and they offered different courses of treatments. They even offered to customize the estimates before decisions were made on the course of action. There was a coffee machine in the main lobby. Delicious. As we were waiting the staff constantly kept the place clean by mopping floors and cleaning cages. It smelled clean and disinfected in the whole facility. I wondered to myself if this was a learning ER as there were at least thirteen people milling about. All in all great service. Rios got treatment, X-Rays and we will be back if necessary.

    Dog bleeding and took staff 20 min to help quick bandage

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    Prompt, sympatico, skilled. You're going to want your pets' health insurance paid up.

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    Page 1 of 5

    Ask the Community - Veterinary Emergency Group

    I don't have a lot of money but my sons dog I think got injured by a larger dog . No puncture wounds . But he seems to be having trouble breathing. Do you have payment plans to work with?

    According to their website, "VEG offers payment plans through Scratch Pay and Care Credit. We will always provide estimates prior to medical care so that you are fully informed and able to make financial arrangements if necessary." -- I can't… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Veterinary Emergency Group

    I had never brought my cat to an emergency vet before so I was really scared & confused about her symptoms.

    Mentioned in 19 reviews

    Read more highlights

    VCA Alameda East Veterinary Hospital

    VCA Alameda East Veterinary Hospital

    (439 reviews)

    Southeast

    When our cat was experiencing some medical issues, this was the only place in our area open 24…read morehours a day. We rushed him over, I think we were fortunate that night didn't have a lot of other animals coming in and were quickly taken to a room, as they took our cat back for initial observation. We waited roughly 30 minutes in that room until the head veterinarian that night came in to give us her diagnosis along with two separate treatment plans each with a different costs. Let's get this out of the way, medical care and treatment is expensive for humans and animals. Most negative reviews of this location mention issues with cost. A routine annual wellness exam alone at my primary provider is around $150 for roughly 5 minutes of my vets actual time. Now imagine around the clock care cost and a list of medications that can quickly add up. I highly recommend looking into pet insurance or saving as much as possible to get your animals the treatment they need to save their lives. The staff all were extremely attentive, understanding, and honest. The vets answered our every question and made sure we had ample updates. I can't imagine the toughness they need with some of the cases they see daily. They are nice people who deal with so much so please have some compassion for them as well. If you're a staff member reading this, thank you for saving our Miso . In summary, I hope to never have to come here again because it means one of our fur babies are in a bad spot medically but I know they will do everything they can to get them better.

    I have always come to VCA with pet concerns, and I recommend calling them as they have always been…read moreable to help me decide if I should go or not. Most recently we called vca when we found our dog with white gums and they handled the situation with such speed and care. As soon as we arrived they took her straight back I would absolutely trust your pets with these vets, they are knowledgeable and were not afraid to tell us to go somewhere else when they weren't able to offer the surgery we needed. It is clean, well located, and full of knowledgeable compassionate vets. They are open 24/7 for emergencies I believe however their pricing increases after normal business hours as a heads up.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (17 reviews)

    The team at VEG are our heroes. Our English Bulldog became very sick one night and we had to bring…read morehim in at 4am. The vets and techs immediately began to help and diagnose, which included a clear treatment plan, and eventually surgery, all of which were necessary to save our dog. Dr. Thaeder, Dr, Martic, Dr. Schultz, Alexis, Sam, Becca, Kim, (and several others I'm undoubtedly forgetting) saved our dog in the most impressive, transparent, and compassionate way that I never knew existed. We witnessed every step of the process to diagnose and restore our dog's health. If you want to stay all night with your pet, you can. If you want to watch their x-rays, they have a window for that. If your pet needs an operation, you can observe that from a window if you want. If you need a private room, there are several. Apart from the deep knowledge and passion these vets clearly have, they treated our dog like a member of their own family and he clearly fell in love with them. He's already getting back to his ornery self each day, and we are so grateful!

    About a month ago I experienced the heartbreak of having to put down my beautiful dog. He was…read moreactually my daughter's dog, but she left him behind when she went off to school. He became very ill very fast. I found him in a bad state when I came home from work, and I ran him to VEG. The staff was immediate to begin care for him. They were loving, caring and attentive. This all occurred just after I found out about an urgent family emergency that happened out of state. My heart and mind were racing. VEG did everything they could to help my tiny friend. They kept him overnight and did everything they could to save him. I cannot say enough about the level of care, professionalism, empathy and sincere compassion they had during this very awful time. I still have not been able to go back there to thank them in person. I don't even have the proper words to express my gratitude for their care.

    Denver Pro Pet Sitting

    Denver Pro Pet Sitting

    (54 reviews)

    Southeast

    Cat people know the anxiety is real…read more If you've ever left town and immediately wondered, "Are the cats plotting revenge or are they okay?" then you get it. We used Denver Pro Pet Sitting while we were on vacation and it was an absolute lifesaver. They checked in on our cats, made sure everything was taken care of, and sent updates that made it clear our little furballs were living their best lives while we were gone. Reliable, communicative, and clearly people who genuinely care about animals. It's such a relief knowing your pets are in good hands instead of just hoping the automatic feeder doesn't become their new enemy. 10/10 would trust them with our cats again. Pretty sure the cats didn't even miss us.

    Denver Pro Pet Sitting deserves all the praise in the world! First, they have great communication…read morewith multiple ways to communicate with your sitter. You can text, email, or respond in the portal. The sitters give you great detail on your pets bathroom and eating habits and medications. They also provide lots and lots of pictures! I was unfortunate enough to have an emergency while on vacation with no way to get home quickly or call anyone. Nelson and my sitter were absolutely amazing in handling the situation with urgency, care, and communicated with me the best they could given my limited availability. I hope I never have another emergency when I'm gone, but if I do, it's Denver Pro Pet Sitting I want taking care of my pets. Finally, they do their best to assign the same sitter every time. I really love seeing my sitter comment on my dog's health improvements since previous visits and makes me feel like they genuinely care about my pets and their well being.

    Veterinary Emergency Group - emergencypethospital - Updated May 2026

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