Two weeks ago my beautiful fur baby named Fawn crossed the rainbow bridge at Wheat Ridge Animal…read moreHospital. it was an extremely emotionally painful experience for me, but the staff were incredibly wonderful. They were kind, patient and so compassionate. The private rooms for the euthanasia were comfortable and quiet. It was comforting to know that she was in good hands and had a quiet, peaceful space to pass while I was with her. Thank you so much to the staff for all that you do

We came to Wheat Ridge ER when our dog hadn't eaten for 3-4 days. We didn't know what was wrong…read more They ended up keeping her overnight so they can do an ultrasound. Based on her bloodwork, her liver enzymes were heavily elevated. We had her there for about 2 days then got her because we were waiting on lab results and we knew we wanted her at home after a few days. Although it was a pricey visit. She was well taken care of. We still don't know why she didn't want to eat or anything not by the fault of the hospital or anything. Our dog is just a mystery. We had a follow up and liver enzymes had decreased which was a good sign. Our dog is still with us but not sure for how much longer since she is a senior dog who still refuses to eat her kidney food. But we are doing what we can but we are happy with the way our dog was treated here. Everyone was very nice and attentive and answered all of our questions.

The earlier bad reviews astonish me, and all I can come up with is since Blue Pearl took over late…read moresummer 2022, things have changed dramatically in the right direction. Here's our story. We moved from Seattle to Albuquerque June 2022. Our 5-yr old German Shepherd had just been diagnosed with end stage liver disease and had begun needing abdominocenteses, a procedure where accumulated fluid is removed from the abdomen. Every 3-5 weeks, 2-4 liters of fluid would accumulate and have to be removed. We had it done at a Blue Pearl facility in Seattle/Kirkland three times before we moved, and it was very stressful for her until the last time when the vet used a different technique and let me be with her, so we could avoid any sedative or drugs, which is imperative when the liver isn't functioning well. We got to Albuquerque, and the first new patient appt at our chosen clinic was 10 weeks out, and the ERs in ABQ didn't perform this procedure. Since we'd had so much good care at Blue Pearl in Seattle/Kirkland, we searched for a Blue Pearl locally. The closest were Phoenix and Denver. We chose to drive the 8 hrs up to Denver. Because fluid accumulation is unpredictable, we can't always go to our vet in ABQ even now. The procedure takes an hour, so the vet can't fit you in between other appts, so we've had to go to Blue Pearl Lakewood 4 times now. Each time we've seen Dr. Jill Bull, and each time her assistants have been remarkable. All the intake staff and medical staff have been professional, efficient, very compassionate, kind... We've interacted with many different support staff on the phone and in person since last July and have only had good to exceptional experiences with everyone. Dr. Bull is everything I look for in a vet. On our first visit, she listened to our 3 prior experiences with the procedure and agreed to use the other technique that had worked so well for our dog the last time in Seattle. She cared more for our dog's well-being than doing it the "easy" way. Dr. Bull is a fantastic vet. She listens, she considers, she's professional, kind, compassionate, clearly skilled in technique, patient and adaptable to situations as they develop. Because our dog was not sedated, and we had to keep her still for an hour, things changed often, and Dr. Bull and her tech (Bree was beyond fantastic) took all in stride and made everything work well. Our dog was calm, and all has gone very well all 4 times despite different circumstances each time. Our 4th visit was Jan 6, 2023, and Dr. Bull told us she'd recently been made facility director for Blue Pearl Lakewood. Finally, the right person for the right job - she'll still be treating patients, so it's a win-win for all. I hate HMOs, but back in Seattle during COVID, Blue Pearl was the only place that allowed me inside with my dog, which is why I chose them over everyone else. They were super strict with COVID protocol, but they knew you can only give exceptional care if the animal's person is directly involved, not just talking on the phone as they wait for hours in their car in the outside parking lot. I have been deeply pleased with Blue Pearl's clearly putting the animal's welfare over their own convenience, and the ensuing care my dog received at Blue Pearl Kirkland/Seattle was excellent as well as at Blue Pearl Lakewood, CO. I can't say enough good about Blue Pearl, wherever I've gone. Maybe now that they've taken over in Lakewood, the bad reviews will only be about money (ER visits are rarely cheap.) And btw, although the fee is higher at Blue Pearl Lakewood ER for the procedure than at my local vet (not an ER in Albuquerque), it's still very reasonable. (It's half what I was paying at Blue Pearl Seattle.)

I have only had to use the services of this pet hospital a couple of times. Once, years ago, to…read moreeuthanize one of my dogs who was in the end stages of life, and more recently, to suture a gash in the paw of our pitty mix. For our recent visit, I had called around and shared information about our dog's injury. She had sliced her paw open on metal, garden edging. I asked each place I called what their wait times were and their base rate for bringing a dog in for emergency services. Blue Pearl/ACC, had the shortest wait and we're slightly less expensive. In reading the reviews, I had to gauge if this was our best option. However, our vet told us that for a wound like the one our dog had, it should be addressed within a couple of hours, so I went with Blue Pearl. I was not disappointed. My vet's office advised me to request a vet tech assessment before deciding the best course of action. Blue Pearl was happy to oblige. Danielle almost immediately took our dog back and returned a short while later to inform me that my dog had cut her paw open to the bone. I agreed to have them address the wound surgically. The vet who assessed the wound, and ultimately did the surgery, was David Burnett, DVM. I was provided an itemized estimate and had to pay the exam fee. I was able to use my Care Credit which really helped, since the total cost was just under $1k. Care Credit will allow me 6-months, interest free to pay the balance. Having several animals, including a horse, I knew an emergency visit/surgery would be expensive and wasn't surprised by the cost. I felt like all of my questions were answered by the staff and that my plea to Danielle to take good care of our dog was heeded. Dr. Burnett was friendly and patient with my questions. Our dog was ready to be picked up within a few hours and we were provided medications and great instructions for her aftercare. We were instructed to have the sutures removed in 2-weeks. I waited to write this review until that time came, because I figured if our vet gave our dog's recovery a thumbs up, then this place deserved 5-stars. I am an informed consumer and not afraid to ask questions that ensure I and my pets receive respectful and proper care. I am happy to recommend Blue Peal to others. Our sweet pup is back up, and literally running, because of their great care.

I had a late night emergency. I called around 1AM and Savannah quickly picked up the phone. Got…read morehere around 2AM. They attending me quickly and were so nice to my baby, Orion. Dr Smith didn't take long with attending us. Very super straight to the point, didn't waste time. Orion really enjoyed Dr Smith and Savannahs company. I'm so glad they were able to attend him quick. It really helped solve a lot of my anxiety we went home with some meds.

We are so grateful to have found Animal Urgent Care Arvada! My 11 year old Golden Retriever had his…read morefirst ever seizure a day after a surgery by our normal vet, it seemed likely to be a reaction to the several drugs in his system.....we rushed the dog on a Friday night, to the team at Animal Urgent Care Arvada, they immediately understood that they had to give him an i.v. of anti-seizure medicine right away to stop the seizures from happening! I am so grateful! They kept our dog overnight and under observation for 2 nights and he was much improved! We brought him home the next day to see how he would do... once his regular vet saw him again, she allowed us to reduce some of the heavy meds & keep one important anti-seizure going forward..our 'Buddy' is back to himself this week after 10 full days of worry! We absolutely recommend this team of professional vets and techs!

This was my first time here, everyone was great! They were super sweet to my sweet boy Eli…read more Everyone was happy, helpful and welcoming. When you are going to a place like this it is not always in the best circumstances, so everyone created a very positive environment. Thank you!

Please do not go to this veterinary hospital!! I bought my 5…read moremonth old puppy in because he ate toxic plants. It happened at 745pm. He was wobbly,weak, lathrgic by 830. I brought him in around 930, after trying to get activated charcoal but all stores were closed. I brought in a oval pink flower pedal and told the nurse and doctor that he had eatin long white flower pedals off the floor of an art gallery. The doctor said he was having neurological issues. Then, The doctor said my dog must have ate marijuana. I don't use illicit drugs or drink. I saw my puppy eat the flowers. I told both medical people that it was not marijuana it was Daisy's and some other flower. I was not given help, told to leave. I asked so you are not going to treat him and their response was no. I'm going to escalate this to the authoritys and will be proceeding with further actions if my dog has permanent neurological issues. His back legs still do not support him. When I called to ask why did the doctor not listen to me. They said their not botanists. I replied then why did you call poison control and identify the flower pedals. They said not their job. There are tons of toxic plants for cats and dogs. It is their job to know. This was the worst experience ever. And my puppy may never be the same. Please don't not go to this emergency room!!! Read others reviews. There are some unqualified doctors working there. I was treated disrespectfully by the staff after I was upset they misdiagnosed the issue. And refused to treat my pup. Funny thing is the response to my review from management was that I began to be violent, which never happened. I asked for the cops to escort me back so I and the officer could to review the security footage. However the management got the cops to go there first saying I was aggressive. Of course I'll never go back there. Take responsibility for your belittling and patronizing staff.

As challenging as an experience as this was, I am so thankful for Caring Pathways and the service…read morethey provided. Their staff, across the board, greeted us with only compassion and kindness. Kerry M. was our vet and she walked us through every step, educated us, was patient, and was so kind to Iverson and us. I had to cancel the first appointment because I was not ready to say goodbye. They offer a cancellation window up to 4 hours before your appointment and allow you to carry over your deposit to when you reschedule, with no extra fee. So thankful for this understanding. The cost may feel steep, but the in-home service is so so worth it. Iverson had his last meal while the pain meds were administered. It was a distraction where he didn't even notice. He felt safe and comfortable in his home, surrounded by family and on his favorite couch. He was then given a sedation medicine where he drifted into a nap on my chest. When the final medicine was given, he felt no pain as he crossed the rainbow bridge. I have heard horror stories from other in home service companies. I had 3 friends use Caring Pathways and that is why we went with them. I am so grateful and thankful that we chose to work with Caring Pathways. It helps with acceptance and closure and provides a peaceful passing. I will forever recommend them to other family and friends who need to say goodbye to a family pet member.

Caring pathways made a very tough decision and situation a little bit easier. They were respectful,…read morelet us choose the spot, offered mementos as a part of the experience, and gave us as much time as we needed throughout. There was so much empathy throughout the experience, that it took away the awkward or embarrassing concerns. They also offered counseling services. Afterwards we received a beautiful carved wooden box to hold the ashes- we were not expecting anything this nice. To me, this was worth the higher price you pay- rather than going to the vet to do this.

Unexpected emergency on a holiday weekend -- they were incredible…read more Had a freak accident on the Fourth of July when my neighbor, who was out front smoking meat and celebrating, offered some fat to my dogs (they eat raw). Somehow, in the chaos, one of my dogs ended up swallowing the medical glove my neighbor was using to feed them--super random and definitely not part of the plan. Most vets were closed for the holiday weekend, but I was so grateful this clinic was open and able to take us in on what I know was a very busy night. They administered apomorphine, and thankfully my dog puked up the glove--huge relief knowing he won't face an intestinal blockage. ‍ They took such good care of him. He was a little nervous going in but listened to their commands and was the very best boy. I was impressed with how kind, professional, and efficient the staff was. I left feeling so much better and able to sleep tonight with peace of mind. Thank you for being there when we needed you most.

Took my cat for a urine issue. The process was fine. My cat needed a prescriptions which I got…read morethrough this vet. After 4 months we received the meds. This month I was told we needed a check up. This is the 1st time someone told me this. And now my baby will suffer. Nothing but excuses made and no solutions. Absolutely unacceptable. A vet at a minimum needs to be competent and everything tells me this vet is not competent. Please save yourself the trouble and take your animal else where

Our senior frenchie has crossed the rainbow bridge with help from Dr. Kuban in our home. He…read moreexplained the process to us before he started and while it was happening so we knew what was happening, which was helpful cause I wasn't listening very well between sobbing. Dr. Kuban was very compassionate and gentle with her and very patient with us. He made sure she was distracted and comfortable. Asked if we had questions. Asked what blanket and toys we wanted to go with her. I've had 4 other dogs that passed naturally from old age so having to make this end of life decision for my baby of 15 years killed me. Her last moments and memories were not filled with anxiety, stress and pain but of smells of home, her bed, and her humans surrounding her. Highly recommend if you need to assist your fur baby cross the rainbow bridge and making heart wrenching decisions just a little easier.

Writing this review just two days after putting my amazing Great Dane down. I called multiple at…read morehome vets to ensure I was going to give my pup the best care on his last day. The vets I called lacked the sympathy and understanding. It seemed to be more of a business deal instead of the important last day for me and my pup. When I discovered CK9 veterinary, I called and talked to Dr. Clint, he was VERY sympathetic and calming. Just speaking with him gave me the peace I needed to ensure my dog was going to go in peace. On the day I decided to put my dog down, I called Dr. Clint and had a hesitation and ended my call before he answered. I received an immediate call back with reassurance and sympathy. There was no rush with Dr. Clint. Dr. Clint took the time to ensure I understood the process. He allowed me to walk out at anytime if needed. He provided so much comfort on what was the hardest day I've had to go through. Dr. Clint personally brought me back my paw print in between his busy day. Couldn't recommend Dr. Clint and his services enough. If you are on the fence about at home final care, I promise you - Dr. Clint is your guy. He cares more about you and your pup than you could imagine.

Cindy and her daughter Rachel are the best! We are so lucky our neighbors recommended her. We have…read morea 13.5 year old chocolate lab that has always gone to work with me. Sadly he can't get up and down the dog ramp anymore. Thanks to Cindy he gets so much love and attention at home that we don't have to worry about him. On days that he can't walk well they just snuggle, she has vet experience and keeps and eye on his general being and updates us if she's concerned about anything. She brings the drummel and does his nails for us because he can't get to the vet. We even got in a huge pickle on Thanksgiving day and almost had to skip it, but last minute she came over and walked him and took great care of him. I just can't say enough about my adoration for Cindy as she has really been wonderful and we are grateful. We highly recommend her. (She will watch dogs in your house or at hers for the weekend. We haven't tried this service but our neighbors have and they said it went really well!).

From the owner: Offering experienced pet sitting, walks, group dog adventures and in home medical treatments in the…read moreDenver metro, Arvada and surrounding areas of Colorado

I have used CSU exotics emergency several times over the years and have been pleased with the care…read moremy rabbits have received. This last visit was no different. The team in charge of my rabbits care were exceptional - knowledgeable, communicative, helpful. However, I have noticed pricing has gone up substantially, especially for "companion" rabbits. As any rabbit person knows, a bonded pair should not be separated if at all possible. My rabbit was brought in initially by himself and hospitalized for a few days before I was able to bring his bonded friend. The staff all commented on how much happier, calmer and overall better my ill rabbit seemed with his friend with him. What I was charged for the "companion" rabbit was astonishing. $2,500 for less than 48 hours. A rabbit who stayed in the same enclosure as my ill rabbit and was healthy. Did not need any medical treatment or intervention. I wanted to write this review so that others who may be in the same situation with a bonded pair are prepared for the cost. My total bill for my ill rabbit was very high, but I can more easily justify it based on the care he was receiving. My "companion" rabbits bill - I am extremely disappointed about. Especially since this is a teaching veterinary school, I fear it is teaching future veterinarians to overcharge which could potentially limit owners from being able to afford taking their animals to receive the care they need.

I cannot express how deeply disappointed and heartbroken I am over my experience at CSU Veterinary…read moreTeaching Hospital. I brought my dog, Lupo, there during a medical emergency while we were traveling from North Carolina, and what followed was one of the most traumatic experiences of my life. We were already in a state of panic, far from home, trying to make the best decisions we could. Despite that, there was a profound lack of communication, compassion, and transparency throughout his care. We were never offered the option to stay in any rooms, just to rest for a little. Being 45 minutes away while our dog was critically ill created unnecessary distance during the most important moments of his life. The most devastating part is that we were only contacted when things had already taken a severe turn, and that call was not a supportive update, but a frantic, high-pressure conversation where I felt like I was being almost yelled at that he needed to be euthanized immediately. There was no sense of guidance, no compassion just urgency without support. We were not called earlier as he declined, and we were not given a real opportunity to come and be with him in time. Because of this, I lost the chance to have any meaningful final moments with my dog. By the time we were involved, he had been intubated. That was not what I wanted unless it was absolutely necessary as a life-saving measure, and it ultimately robbed me of being able to hold him, comfort him, or say goodbye in a way that had any meaning. That is something I will carry with me forever. When we last saw him, he was placed all the way at the bottom of a cage. It felt impersonal and distressing given how critical his condition was. There was no sense that comfort or dignity in his final moments was being prioritized. To make matters worse, a necropsy (autopsy) was performed without our explicit consent. This was incredibly upsetting and felt like a violation during an already devastating time. The lack of clear communication and consent around something so significant is completely unacceptable. After his passing, the handling of his remains and the lack of communication continued to cause harm. Because of delays and inability to reach anyone, his body was not released to the memorial service we had chosen in time for us to receive his ashes before our flight home. We were forced to extend our stay, rebook flights, and incur additional expenses... all while grieving the loss of our baby. I understand this is a teaching hospital and that not every case has a positive outcome. But communication, compassion, and respect for both the patient and their family should never be optional. At no point did I feel supported, informed, or prioritized as his owner. Lupo was my world. He deserved better. And no family should have to go through what we experienced here. There was no compassion in here. There was only a severe urgency to give us a large bill.

Amazing service by Jim!!! Jim is consistently reliable and…read morealways has a smile for his customers. Thanks, Jim! Plan to continue going to Wesco.

Jim is an amazing groomer! We have been going for years and he never disappoints. He is so good…read morewith our 3 dogs!