I had brought my sweet girl Nessie here for many years when she had joint issues or if ever there…read morewas a problem and I couldn't get her to her regular vet. She graduated some PT training with them, gave me much anxiety when her legs would hurt her, and they were always the very best at sending her home with me happy and healthy. Sadly, the last time I brought her here, it was too late to save her. Nessie was a Bernese Mountain Dog and she had hemangiosarcoma which was undiagnosed. Her symptoms the morning of her passing was primarliy lethargy, not wanting food, and pale gums. Within moments of me realizing she wasn't doing well, I got her into the car and sped to the hospital. As we were driving her symptoms got worse and I called ahead to ask for immediate help. The team was out front when we arrived and we got her onto a gurnee. I wiped out one of her eye boogers and told her I'd be right there to take care of her. Nessie sadly didn't make it to surgery. Her heart gave out before we could help her. But I know she got the best way to leave this earth as she was barely in pain and she wouldn't have liked the cancer treatment we were planning for her. The team did a really good job helping me through the hardest thing I've ever been through. My one regret is I wish I had woken earlier that day and tried to get her help faster. But sometimes things don't go the way we want. I hope if you're in need of urgent care, you can get your pup here swiftly and allow the team to do their very best. It's a hard job these Vets and the team have, taking care of our sweet angels. I've put off on writing this review as even though it's been three months, still feels very fresh to not have my sweetheart by my side. Thank you team for all your help. She was the very best girl.

We came to Wheat Ridge ER when our dog hadn't eaten for 3-4 days. We didn't know what was wrong…read more They ended up keeping her overnight so they can do an ultrasound. Based on her bloodwork, her liver enzymes were heavily elevated. We had her there for about 2 days then got her because we were waiting on lab results and we knew we wanted her at home after a few days. Although it was a pricey visit. She was well taken care of. We still don't know why she didn't want to eat or anything not by the fault of the hospital or anything. Our dog is just a mystery. We had a follow up and liver enzymes had decreased which was a good sign. Our dog is still with us but not sure for how much longer since she is a senior dog who still refuses to eat her kidney food. But we are doing what we can but we are happy with the way our dog was treated here. Everyone was very nice and attentive and answered all of our questions.

The earlier bad reviews astonish me, and all I can come up with is since Blue Pearl took over late…read moresummer 2022, things have changed dramatically in the right direction. Here's our story. We moved from Seattle to Albuquerque June 2022. Our 5-yr old German Shepherd had just been diagnosed with end stage liver disease and had begun needing abdominocenteses, a procedure where accumulated fluid is removed from the abdomen. Every 3-5 weeks, 2-4 liters of fluid would accumulate and have to be removed. We had it done at a Blue Pearl facility in Seattle/Kirkland three times before we moved, and it was very stressful for her until the last time when the vet used a different technique and let me be with her, so we could avoid any sedative or drugs, which is imperative when the liver isn't functioning well. We got to Albuquerque, and the first new patient appt at our chosen clinic was 10 weeks out, and the ERs in ABQ didn't perform this procedure. Since we'd had so much good care at Blue Pearl in Seattle/Kirkland, we searched for a Blue Pearl locally. The closest were Phoenix and Denver. We chose to drive the 8 hrs up to Denver. Because fluid accumulation is unpredictable, we can't always go to our vet in ABQ even now. The procedure takes an hour, so the vet can't fit you in between other appts, so we've had to go to Blue Pearl Lakewood 4 times now. Each time we've seen Dr. Jill Bull, and each time her assistants have been remarkable. All the intake staff and medical staff have been professional, efficient, very compassionate, kind... We've interacted with many different support staff on the phone and in person since last July and have only had good to exceptional experiences with everyone. Dr. Bull is everything I look for in a vet. On our first visit, she listened to our 3 prior experiences with the procedure and agreed to use the other technique that had worked so well for our dog the last time in Seattle. She cared more for our dog's well-being than doing it the "easy" way. Dr. Bull is a fantastic vet. She listens, she considers, she's professional, kind, compassionate, clearly skilled in technique, patient and adaptable to situations as they develop. Because our dog was not sedated, and we had to keep her still for an hour, things changed often, and Dr. Bull and her tech (Bree was beyond fantastic) took all in stride and made everything work well. Our dog was calm, and all has gone very well all 4 times despite different circumstances each time. Our 4th visit was Jan 6, 2023, and Dr. Bull told us she'd recently been made facility director for Blue Pearl Lakewood. Finally, the right person for the right job - she'll still be treating patients, so it's a win-win for all. I hate HMOs, but back in Seattle during COVID, Blue Pearl was the only place that allowed me inside with my dog, which is why I chose them over everyone else. They were super strict with COVID protocol, but they knew you can only give exceptional care if the animal's person is directly involved, not just talking on the phone as they wait for hours in their car in the outside parking lot. I have been deeply pleased with Blue Pearl's clearly putting the animal's welfare over their own convenience, and the ensuing care my dog received at Blue Pearl Kirkland/Seattle was excellent as well as at Blue Pearl Lakewood, CO. I can't say enough good about Blue Pearl, wherever I've gone. Maybe now that they've taken over in Lakewood, the bad reviews will only be about money (ER visits are rarely cheap.) And btw, although the fee is higher at Blue Pearl Lakewood ER for the procedure than at my local vet (not an ER in Albuquerque), it's still very reasonable. (It's half what I was paying at Blue Pearl Seattle.)

I have only had to use the services of this pet hospital a couple of times. Once, years ago, to…read moreeuthanize one of my dogs who was in the end stages of life, and more recently, to suture a gash in the paw of our pitty mix. For our recent visit, I had called around and shared information about our dog's injury. She had sliced her paw open on metal, garden edging. I asked each place I called what their wait times were and their base rate for bringing a dog in for emergency services. Blue Pearl/ACC, had the shortest wait and we're slightly less expensive. In reading the reviews, I had to gauge if this was our best option. However, our vet told us that for a wound like the one our dog had, it should be addressed within a couple of hours, so I went with Blue Pearl. I was not disappointed. My vet's office advised me to request a vet tech assessment before deciding the best course of action. Blue Pearl was happy to oblige. Danielle almost immediately took our dog back and returned a short while later to inform me that my dog had cut her paw open to the bone. I agreed to have them address the wound surgically. The vet who assessed the wound, and ultimately did the surgery, was David Burnett, DVM. I was provided an itemized estimate and had to pay the exam fee. I was able to use my Care Credit which really helped, since the total cost was just under $1k. Care Credit will allow me 6-months, interest free to pay the balance. Having several animals, including a horse, I knew an emergency visit/surgery would be expensive and wasn't surprised by the cost. I felt like all of my questions were answered by the staff and that my plea to Danielle to take good care of our dog was heeded. Dr. Burnett was friendly and patient with my questions. Our dog was ready to be picked up within a few hours and we were provided medications and great instructions for her aftercare. We were instructed to have the sutures removed in 2-weeks. I waited to write this review until that time came, because I figured if our vet gave our dog's recovery a thumbs up, then this place deserved 5-stars. I am an informed consumer and not afraid to ask questions that ensure I and my pets receive respectful and proper care. I am happy to recommend Blue Peal to others. Our sweet pup is back up, and literally running, because of their great care.

Amazing 24 hour veterinary service. I've had two sick kittens in the span of three months both…read moretimes upon calling the phone was answered immediately, barely even on the first ring. You can tell they really care about the animals they get from the first time I went. It wasn't super busy so when I walked in the door, they took my kitty from me immediately to the back and started working on him. The second time was in the middle of the night they got me into a room immediately and started taking care of my kitten. I would recommend this place to anyone who needs immediate help for their babies. They have done an outstanding job both visits of being there. I even have told my family that lives in the area to keep this place in mind for emergency needs.

I had a late night emergency. I called around 1AM and Savannah quickly picked up the phone. Got…read morehere around 2AM. They attending me quickly and were so nice to my baby, Orion. Dr Smith didn't take long with attending us. Very super straight to the point, didn't waste time. Orion really enjoyed Dr Smith and Savannahs company. I'm so glad they were able to attend him quick. It really helped solve a lot of my anxiety we went home with some meds.

This was my first time here, everyone was great! They were super sweet to my sweet boy Eli…read more Everyone was happy, helpful and welcoming. When you are going to a place like this it is not always in the best circumstances, so everyone created a very positive environment. Thank you!

I've taken my dog here on several occasions and I always feel that he gets the most loving care…read morealong with quality expertise as needed. The staff is kind and attentive, along with their great communication skills, keeps me going back.

As challenging as an experience as this was, I am so thankful for Caring Pathways and the service…read morethey provided. Their staff, across the board, greeted us with only compassion and kindness. Kerry M. was our vet and she walked us through every step, educated us, was patient, and was so kind to Iverson and us. I had to cancel the first appointment because I was not ready to say goodbye. They offer a cancellation window up to 4 hours before your appointment and allow you to carry over your deposit to when you reschedule, with no extra fee. So thankful for this understanding. The cost may feel steep, but the in-home service is so so worth it. Iverson had his last meal while the pain meds were administered. It was a distraction where he didn't even notice. He felt safe and comfortable in his home, surrounded by family and on his favorite couch. He was then given a sedation medicine where he drifted into a nap on my chest. When the final medicine was given, he felt no pain as he crossed the rainbow bridge. I have heard horror stories from other in home service companies. I had 3 friends use Caring Pathways and that is why we went with them. I am so grateful and thankful that we chose to work with Caring Pathways. It helps with acceptance and closure and provides a peaceful passing. I will forever recommend them to other family and friends who need to say goodbye to a family pet member.

The care this company provides during a very difficult time is amazing. Their Vet is extremely…read morecompassionate. I highly recommend using this company when the difficult decisions need to be made.

We've taken my two pets there a couple of times..reasonable and gave best care for my dogs…read more I would go there in a heartbeat

I have never seen reviews this bad in my life. This place needs to get shut down. Everyone needs to…read morewrite real reports to the Medical Board in Colorado and call them because nothing will happen if we don't. You truly messed with the wrong person when it comes to me and I also have a very large social media presence. I should make a viral story about this and warn everyone in Colorado about this place. People come to you with EMERGENCIES- and you guys just kill their animals with no consequences. That changes now. So none of us are crazy your office is really this bad. Shame on all of you. This office killed my cat with zero explanation and I was too naive and stressed to realize what was happening at the time---and I have never been able to get over it. Then we had another emergency and my mom mistakenly took her kitten here without realizing that this was the clinic who killed our other cat. They were about to kill her little kitten too and I found out and rushed over here and took her to another place. They found the problem in 10 minutes and got her the right treatment. This place is DANGEROUS. The staff is so bad it's like talking to moronic teenagers. They are rude and don't care that you're stressed about your pets life. Don't trust anything they tell you! This place traumatized me for life when they murdered my first cat. They literally never gave me any explanation and I should have taken him anywhere else and gotten real help. If they want to put your animal down you need to get a second opinion. If they tell you they can't figure out whats wrong- you need to run to another facility. I am not sure how the owner sleeps at night. You're a disgusting greedy horrible person. This many reviews saying the same thing is not a fluke. This place needs to go. Every vet is expensive these days but just like the other reviews say.. you can tell this clinic ONLY cares about money and it's really disturbing.

Writing this review just two days after putting my amazing Great Dane down. I called multiple at…read morehome vets to ensure I was going to give my pup the best care on his last day. The vets I called lacked the sympathy and understanding. It seemed to be more of a business deal instead of the important last day for me and my pup. When I discovered CK9 veterinary, I called and talked to Dr. Clint, he was VERY sympathetic and calming. Just speaking with him gave me the peace I needed to ensure my dog was going to go in peace. On the day I decided to put my dog down, I called Dr. Clint and had a hesitation and ended my call before he answered. I received an immediate call back with reassurance and sympathy. There was no rush with Dr. Clint. Dr. Clint took the time to ensure I understood the process. He allowed me to walk out at anytime if needed. He provided so much comfort on what was the hardest day I've had to go through. Dr. Clint personally brought me back my paw print in between his busy day. Couldn't recommend Dr. Clint and his services enough. If you are on the fence about at home final care, I promise you - Dr. Clint is your guy. He cares more about you and your pup than you could imagine.

Dr. Kuban is an amazingly kind and compassionate man. He was great to my 13-year-old precious pup…read morewhen healthy and then provided peaceful, gentle, kind care at the end of her life. His service allowed her to pass peacefully on my lap, on her couch in her own home, looking out over the mountains. Although absolutely heartbreaking for me, his gentle reassurance and after-care was invaluable. I highly recommend CK9 for your mobile vet needs.

Cindy and her daughter Rachel are the best! We are so lucky our neighbors recommended her. We have…read morea 13.5 year old chocolate lab that has always gone to work with me. Sadly he can't get up and down the dog ramp anymore. Thanks to Cindy he gets so much love and attention at home that we don't have to worry about him. On days that he can't walk well they just snuggle, she has vet experience and keeps and eye on his general being and updates us if she's concerned about anything. She brings the drummel and does his nails for us because he can't get to the vet. We even got in a huge pickle on Thanksgiving day and almost had to skip it, but last minute she came over and walked him and took great care of him. I just can't say enough about my adoration for Cindy as she has really been wonderful and we are grateful. We highly recommend her. (She will watch dogs in your house or at hers for the weekend. We haven't tried this service but our neighbors have and they said it went really well!).

From the owner: Offering experienced pet sitting, walks, group dog adventures and in home medical treatments in the…read moreDenver metro, Arvada and surrounding areas of Colorado

I cannot express how deeply disappointed and heartbroken I am over my experience at CSU Veterinary…read moreTeaching Hospital. I brought my dog, Lupo, there during a medical emergency while we were traveling from North Carolina, and what followed was one of the most traumatic experiences of my life. We were already in a state of panic, far from home, trying to make the best decisions we could. Despite that, there was a profound lack of communication, compassion, and transparency throughout his care. We were never offered the option to stay in any rooms, just to rest for a little. Being 45 minutes away while our dog was critically ill created unnecessary distance during the most important moments of his life. The most devastating part is that we were only contacted when things had already taken a severe turn, and that call was not a supportive update, but a frantic, high-pressure conversation where I felt like I was being almost yelled at that he needed to be euthanized immediately. There was no sense of guidance, no compassion just urgency without support. We were not called earlier as he declined, and we were not given a real opportunity to come and be with him in time. Because of this, I lost the chance to have any meaningful final moments with my dog. By the time we were involved, he had been intubated. That was not what I wanted unless it was absolutely necessary as a life-saving measure, and it ultimately robbed me of being able to hold him, comfort him, or say goodbye in a way that had any meaning. That is something I will carry with me forever. When we last saw him, he was placed all the way at the bottom of a cage. It felt impersonal and distressing given how critical his condition was. There was no sense that comfort or dignity in his final moments was being prioritized. To make matters worse, a necropsy (autopsy) was performed without our explicit consent. This was incredibly upsetting and felt like a violation during an already devastating time. The lack of clear communication and consent around something so significant is completely unacceptable. After his passing, the handling of his remains and the lack of communication continued to cause harm. Because of delays and inability to reach anyone, his body was not released to the memorial service we had chosen in time for us to receive his ashes before our flight home. We were forced to extend our stay, rebook flights, and incur additional expenses... all while grieving the loss of our baby. I understand this is a teaching hospital and that not every case has a positive outcome. But communication, compassion, and respect for both the patient and their family should never be optional. At no point did I feel supported, informed, or prioritized as his owner. Lupo was my world. He deserved better. And no family should have to go through what we experienced here. There was no compassion in here. There was only a severe urgency to give us a large bill.

When I questioned the billing charges, the staff became noticeably rude and dismissive instead of…read moreproviding clarification. I was told that CSU operates under a "seven‑day open billing consent," meaning my bill could actually increase even after I had already paid and left the facility. This was never explained to me beforehand, and being informed of it only after raising concerns felt both unprofessional and intentionally misleading. The idea that additional charges could be added for up to seven days after my visit caused significant stress and made me feel taken advantage of during an already urgent and emotional situation. I will be submitting a formal complaint with DORA regarding lack of transparency, inconsistent medical information, questionable billing practices, and delayed release of medical records and x‑rays. I will be requesting that this complaint be reviewed by Client Services, the Hospital Administrator, and the Service Chief overseeing my kitten's care.

Amazing service by Jim!!! Jim is consistently reliable and…read morealways has a smile for his customers. Thanks, Jim! Plan to continue going to Wesco.

Jim is an amazing groomer! We have been going for years and he never disappoints. He is so good…read morewith our 3 dogs!