So very upset and disappointed! We've used Lakewood veterinary for quite some time. We currently…read morehave an elderly boxer. He was in a week ago for his exam and allergy shot. They gave him his vaccinations as well. Two days later his health very abruptly plummeted. I called to get him in asap to see what was going on and was told nothing was available for two days. I explained that I was concerned that it was a reaction to all he got. No option to work him in, it was so bad we thought we might have to put him down. I asked for a call back from the vet. Nothing. Took him to wheatridge hospital ER. They gave him a steroid shot and they said this was probably from giving all of this at once to an elderly dog. I myself am a physician. If a patient calls in with an issue right after I see them, I figure out how to get them in! I will never go back there... and neither should you!

It is with a sad heart that I am changing my 5 star review into a 1 star review. I will post my…read moreoriginal review through the images. A few years ago we got a cat and this location was our favorite spot for our animal. In fact, they have used our image of our Ragdoll kitten, as their main default image on Yelp. In early February of 2022, I made an appointment to bring in our cat for a check up. Our favorite Doctor Sylvester has cut back on his hours in this establishment. When I made the appointment, it was a month in advance to get a specific day with Sylvester. I spoke with an employee about, if my wife and I would be able to come in together with our cat. It was expressed that it would be ok if we both came in together. That's why we specifically scheduled a day that we were both off of work together. On 03/05/2022, we came in with our cat Mosby for an appointment at 1:30pm. When we got to the door, it was locked. The receptionist appeared to go out of her way to avoid our presence at the front door. The front desk is about 6 feet from the clear front door. She was clearly trying hard to avoid us. We read a sign that said to call and wait in the car. We called and the receptionist answered the phone rudely. The customer service from her and the other employees on duty was so highly disrespectful and unprofessional. The way in which they communicated and treated us was beyond disgusting. Their tones and choice of words was shocking to observe in person. From my recollection, it was three separate female employees that all had the same horrible attitude. I asked if I could personally speak with the Doctor. This request was denied. They stated that only one person was allowed to go inside with the cat and appeared to enjoy losing us as a possible patient. I chose to go inside by myself and have a last conversation with Doctor Sylvester. I shared to Sylvester how highly upset I was with the professionalism of the staff with our arrival. Explaining how a host at a restaurant plays such a huge role for when someone enjoys good service from a waiter. Warm greetings and sincere exit acknowledgments, basic 101 lessons for any business. And that on this day, the greeting was cold and extremely unfriendly. Maybe you could argue I was upset at basic policy. But another person with a positive attitude would have left a completely different outcome of this visit. It was more than the policy. I then passed up on our important scheduled exam and will no longer be coming back to this location. I think that Sylvester is an amazing Doctor. But the downfall of the staff leading up to the doctors is a concern worth investigating, if you care about the success of this establishment. I've previously written a 5 star raving review. But on this visit, I was remarkably left unsettled and frustrated for the lack of decency among the receptionist and co-workers that clearly were not happy working within this company. I'm sure people within the company can recognize what I'm stating. I was going out of my way to meet up with Sylvester, my time will be better spent elsewhere moving forward. I've observed how Doctors can be too focused on their patients and fail to realize the staff taking advantage of their positions. The failure of the staff is just as much a responsibility, as the failure of the ones in a higher position choosing to not address needed issues within a lackluster company. Good Luck, it's never to late to make needed changes.

I brought my new kittens here for their initial check-ups and some shots and had a pleasant…read moreexperience! I took off one star because during our first visit, we had to wait a long time with no update on when the vet would be in to see us. With little kittens who had never been to the vet before, this was not ideal but we made it work! Their front desk staff are super helpful and friendly and scheduling appointments has always been a breeze! Hopefully will not need to be back soon but if so, I know where to go for great care for my kitties!

Came in with my cat Bear because he had a sore around this butt area that needed to be extracted…read more Dr. Graziano and nurse Daniel did a fantastic job caring for Bear. Bear came home with meds. He's made a recovery since and also got some bloodwork done. Thankfully everything came back normal. The price here was reasonable and would definitely bring back Bear here for his future check ups and procedures :)

Shout out to this amazing vet, Dr Brittany Miller! My family's favorite veterinarian. Our little…read morepuppy, Larry, had an injured toenail and Dr. Brittany got us in that same day, even though she was booked solid. She took amazing care of our little guy and had him home by one in the afternoon. She has been our family vet for close to 10 years and cannot be beat! Thank you again, Dr. Brittany Miller and the amazing staff at Foothills Veterinary Hospital for your great service and prices!

They got my cat in day-of when he was sick. They provided excellent care, communicated well and…read moresent pictures. The staff is very caring and kind. Prices were very fair. Definitely recommend!

I went to the Westminster Banfield in town center to make the very difficult decision of putting my…read more13 year old Mastiff down. She has a very difficult time getting up when laying down, had gotten "stuck" outside because she can't get up and is 110 lbs. I can't get her up. She can't do the stairs and we have a tri-level. We as the owners made the decision and anyone that knows us and our dog knew we made the right decision. The vet would not honor our decision, wanted us to do x-rays and meds. Cared more about racking up $$s! This vet made a bad day worse. We found a great vet at Arrowhead Vet. This is the second horrible experience for someone putting their dog down!

Neutral experience with Banfield. Not for emergencies or serious health issues for pets is my…read moregeneral observation

I had my sweet cat Indica spayed here, she of course recovered beautifully and is thriving!read more

Excellent service and great rates. I also love the add-ons they provide from meds to make your pet…read morecomfortable after to microchipping and vaccines. Truly a business that benefits the community.

My last pup eventually passed... and I got two more dogs about 5 years ago. And still use Highlands…read moreAnimal Clinic- and still beyond happy- pups too. It really feels like home and the vets take their time with both my boys. Like always, they make things easy and efficient and they have an app now (vetdesk I believe?) and it's very easy to use. When I can't take the boys to their appointments, my mom will and she loves highlands animal clinic too!

Dr. Drake has been so great with my anxious pup. She really takes her time, is very responsive, and…read moreis so patient with both of us!!

Super friendly staff and very attentive to my cat. Was provided with multiple different treatment…read moremethods that best suited me and my cat and will definitely be coming back here if I need too.

Extremely rude and judgmental staff that doesnt even know what they are talking about. Leo Lee is…read morewho i booked with and he even told us to try to let our cat pee on a towel and use bleach to clean up the cat pee - which is an extremely dangerous reccomendation. Mixing bleach with the ammonia in cat pee can cause mustard gas. I am not sure if he is an actual vet, but if he is he needs to go back to school and if he isnt he should look into a different line of work while he is ahead. They also nickel and dime you; we booked an appointment with a coupon for a free exam after they wouldn't stop calling asking me to book it and then gave us a hard time about using the coupon when we were actually there. They quoted us $2k for a tooth cleaning and extraction when our normal office does it for a much more reasonable rate. I recommend Sploot over these people any day.

What a great service come to your home to fix your fur b aby…read more About same price as a walking vet. But the ease of front door service. Great Dr and assistant friendly, and customer service well beyond what you would expect. Will definitely will be using in the future. Right on time, sure beats the long drive

Very convenient and excellent service. I will always use them for my vet needs. My dog doesn't get…read morestressed out like an office environment causes. Waiting for the vet on your own couch at home is way more pleasant for me also.

What an amazing little shelter! I've been visiting with my son periodically for the past year. We…read morelike to play with and read to the kitties. The Cat Care Society is always clean and staffed by kind, cat loving individuals. It is a no kill shelter and the cats are well taken care of. If you're looking for a sweet kitty, definitely check them out! They accept donations of food, toys, and various supplies, so check with them about what they need and how you can help with their mission to care for cats.

I honestly meant to leave this earlier! This shelter is amazing. Lots of cozy places for the cats…read moreand all of their needs are being met well. It's a very clean center id say. The shelter itself is an open concept (minus cats who must be separated) and I think that's pretty neat. You get to see the cats in an environment they're used to and they become comfortable/social with humans. You can also check out their personality and see if they fit well with you. The staff working here are kind/you can tell they enjoy what they do! They answer questions and walk you through the very easy adoption process. In comparison to other places, I noticed the adoption fee was about 100$ less, so that is cool. I adopted Spud - also known as " The profesor" ( the name they gave him) last February and he has become a lovely addition to my pet family. He came with a bag of the food they were feeding him, a blanket and some coupons. It took him some time to adjust, I suspect he might've been feral prior to coming to CCS (His left ear is clipped- which I think is TNR program?) but once he did he is the best companion. He also gets along with my senior cat well. The cats here are socialized, sweet and there's tons to check out. Someone for anyone - if you're looking/ready to take that step. I recommend!

These people at Edgewater Veterinary Emergency Group are amazing, kind, loving, caring, the list…read moregoes on and on! Both times I took my Toby Bear in for emergency services I received the utmost care. They are so personable and loving, they allow you to watch what they are doing and let you know exactly what is going on through the process. The first time we went my Toby had been injured on his paw and it was broken; they set it and gave me instructions on how to take care of him and to contact my vet for follow up. The next and last time I took him in the middle of the night they found a mass in his lower spine, and we had to euthanize him so he wouldn't suffer. Toby was an amazing soul; I got him when he was 7 and I loved the years I spent with him and will never forget the love and care I received from them. Thank you VEG Group, I will never forget you!

Thankyou so much for taking such good care of my wonderful baby bird boy. He is so incredibly…read moreimportant to me and i was so scared he was going to have to be put down. I dont know what i would have done without you. My bird is such a huge part of my life. I can tell he understood that you all were there to help him. Hes very smart and understands so much about whats going on around him and i know that you all earned his trust and thats something very rare for him because he is anxious around new people. I think that really speaks to your level of compassion and competence.