I can't thank VEG vets enough for their kindness and caring. The 3 ladies (vets/ techs) I…read moreinteracted with treated me and my cat with so much thoughtfulness and their wisdom resulted in saving my little dudes life. I was ready to euthanize my 18 y/o cat, but they thought maybe he could bounce back from a debilitating stroke he had and convinced me to give him some time. And they were right, in a few weeks he is almost back to his old self. So thankful for you ladies!

Extremely Disappointing Experience…read more We arrived at VEG with our dog after he was bitten by another dog and had a significant wound on his leg. We stood at the entrance ringing the bell for five minutes before anyone even let us inside. Once inside, we waited approximately 40 minutes, watching other patients being attended to while no one checked on our dog. Eventually, someone examined him and then simply texted us an estimate for approximately $2,300. No one came over to explain the charges or discuss the recommended treatment with us. When I reviewed the estimate, I saw $400 listed as miscellaneous charges and another $350 for stitches--even though we were subsequently told that our dog didn't actually need stitches. At that point, we decided to leave. We immediately drove to VRCC Medical Hospital, where the difference was remarkable. They took care of our dog immediately. The doctor personally came out, examined the wound, and reached a very different conclusion from the medical technician at VEG regarding the treatment he needed. And here's the real kicker: even with stitches and all of the treatment our dog actually received, our bill at VRCC was roughly one-third of VEG's $2,300 estimate. Based on our experience, VEG gave us the impression that the focus was more on generating revenue than providing compassionate, appropriate care for our pet. Do yourself and your pet a favor: skip VEG and drive down the road to a real veterinary hospital. You'll likely get better care, a doctor's evaluation, and save yourself a considerable amount of money.

These people at Edgewater Veterinary Emergency Group are amazing, kind, loving, caring, the list…read moregoes on and on! Both times I took my Toby Bear in for emergency services I received the utmost care. They are so personable and loving, they allow you to watch what they are doing and let you know exactly what is going on through the process. The first time we went my Toby had been injured on his paw and it was broken; they set it and gave me instructions on how to take care of him and to contact my vet for follow up. The next and last time I took him in the middle of the night they found a mass in his lower spine, and we had to euthanize him so he wouldn't suffer. Toby was an amazing soul; I got him when he was 7 and I loved the years I spent with him and will never forget the love and care I received from them. Thank you VEG Group, I will never forget you!

We came in for my dog Zeke and the treated us with the best care and showed us exactly what we need…read moreto do and what can help .Learning about animals .Thank you so much highly appreciate everything they did for us

We had to bring our sweet, senior cat, Bella, here one evening when she took a turn for the worse…read more From the front desk staff to the doctors caring for her, everyone was incredibly attentive, compassionate, and kind as we navigated the heartbreaking decision to help her cross the rainbow bridge. Being able to stay right by Bella's side throughout the entire process brought me so much comfort and peace during an otherwise devastating time. A few weeks later, we received a sympathy card from the staff, which felt like a warm hug and meant more to us than they probably realized. While we are heartbroken that Bella is no longer with us, we are so grateful we brought her here. She was in the best hands, surrounded by people who genuinely cared and did everything they could to keep her comfortable. We cannot thank the entire team enough for the compassion they showed Bella and to us when we needed it most.

One star sounds harsh I know, but this is my honest assessment. I brought my 18 month old cat there…read moreat the recommendation of Left Hand Animal Hospital in Niwot. My cat was distressed after we brought a new kitten into the home (the kitten has been re-homed) She stopped eating, pottied on our bedroom pillows and was throwing up.Left Hand started her on IV fluids, found a sore on her tongue and then did blood work, no issues there. We went to Veg and they monitored her all night. They gave her meds for her barely existent fever (even they noted this in her notes). I believe they gave her an appetite stimulant as well. Next day she had an ultrasound showing nothing we didn't know about already know about, or that would have caused these issues. They treated her tongue and sent her home the next day. She didn't really improve a lot. They sent her home with some mouth wash for her tongue ulcer with instructions. The vile was empty when I went to give her her first treatment, and they are in Boulder while I am in Lyons so I couldn't pop over and get more, besides they told me if she was eating she didn't need it. She had eaten so I didn't worry. The next day she was vomiting again, acting strange and hiding. When I called about this they wanted me to bring her back. I asked about the meds they gave her and they said to keep giving them to her. Well, the med they prescribed for appetite, capromorelin, side effects are, ironically, vomiting and excessive salivation are the mose most commonly reported adverse effects in cats, and the FDA also lists decreased appetite, lethargy, and post-marketing reports of hiding. These were all the symptoms I was describing to the vet that answered the phone. They should know the side effects of the meds they prescibe. $3000.00 later I have a cat that could have healed better at home. The stress of the hospitalization at Veg contributed to two miserable days during and after my cat's visit there. I wouldn't recommend this Group to anyone. I will stand by that. I wish I could get my money back. They saw me coming.

Second time I've came to this hospital. Again they did not disappoint. Friendly, welcoming,…read moreknowledgeable, and kind. Would recommend this place for anyone needing emergency veterinary services!

My cat is alive today -- 14 weeks after this ER doctor told me he wouldn't make it through the…read morenight. I was given two options: spend thousands on immediate procedures or euthanize him. Instead, I trusted my instincts and took him to my regular vet. With proper care and Lasix, my boy is alive and thriving. I'll never forget when the ER doctor looked me in the eye and said, "As his doctor, it's my job to advocate for him." No -- I'm his mom. I raised him from a kitten. If anyone is going to advocate for him, it's me. And thank God I did. When I left my first review, the Medical Director responded saying he couldn't find me in their system. I find that hard to believe since I once paid over $5,000 at this same facility for another pet's hospitalization. There are good, kind people who work here -- I've met them. But readers should know this facility isn't an independent practice. Veterinary Emergency Group (VEG) is backed by large investment firms, including private-equity and hedge-fund-style investors. That kind of backing often prioritizes profit over pets, which shows in the way care decisions are presented. Please, don't let anyone pressure you into a rushed decision, especially euthanasia. They don't always know best. You do. Sometimes choosing life really is the best choice.

We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!

I brought my nine-year-old Pomeranian to Animal Urgent Care after a seizure because his regular…read moreveterinarian had not yet opened. I approved bloodwork to look for metabolic causes of the seizure. The bloodwork was useful and ultimately showed no obvious peripheral cause. What I found frustrating was discovering that an IV catheter had also been placed at a charge of $120. I do not recall consenting to catheter placement; I recall specifically consenting to the bloodwork. No fluids or medications were administered through the catheter during his visit. The medical record states that catheter placement was approved, which does not match my recollection of the conversation. After several hours, the treatment provided consisted of examination/observation, bloodwork and placement of the unused catheter. Hospitalization for continued neurologic observation was recommended, which I declined in favor of taking him home and following up with his regular veterinarian, who knows his neurologic history and current medications. I understand why an emergency clinic might want IV access available in case another seizure occurs. My concern is not that the clinicians considered it medically reasonable; my concern is that a $120 procedure was performed that I do not believe I authorized, and I did not understand until later that the catheter had not been used to administer any treatment. In an emergency, owners are frightened and making decisions quickly. Clear communication about what is being proposed, what it costs, whether it is diagnostic, therapeutic or precautionary, and obtaining explicit consent before proceeding are extremely important. My primary concern is the IV catheter and the lack of consent. The catheter had already been placed before the veterinarian came to speak with me. I was never asked whether I authorized placement of an IV catheter, and I was never told that it would cost $120. What I was specifically asked to authorize was the emergency/triage evaluation and the bloodwork, which I approved. The medical record subsequently states "IVC placement approved." That is not an accurate account of what occurred. I did not approve catheter placement. By the time the veterinarian discussed the diagnostic plan with me, the catheter was already in my dog. It was never used to administer medication or IV fluids. When I decided to take him home, I also had to specifically request that it be removed. Ultimately, I paid $610 and left without any treatment having been administered to my Pomeranian for the seizure--no seizure medication, no fluids, and no other therapeutic intervention. I understand that examination, bloodwork and observation have value, but for our particular situation this emergency visit was not worth the cost or the additional stress to my dog and me. In the future, I will make a seizure-management plan with his regular veterinarian so I know exactly when emergency care is warranted. His regular veterinary clinic opened approximately 40 minutes after I arrived here; in retrospect, I wish I had kept him safely confined and comfortable and waited for his own veterinarian. Based on my experience, I would not recommend this clinic.

I had brought my sweet girl Nessie here for many years when she had joint issues or if ever there…read morewas a problem and I couldn't get her to her regular vet. She graduated some PT training with them, gave me much anxiety when her legs would hurt her, and they were always the very best at sending her home with me happy and healthy. Sadly, the last time I brought her here, it was too late to save her. Nessie was a Bernese Mountain Dog and she had hemangiosarcoma which was undiagnosed. Her symptoms the morning of her passing was primarliy lethargy, not wanting food, and pale gums. Within moments of me realizing she wasn't doing well, I got her into the car and sped to the hospital. As we were driving her symptoms got worse and I called ahead to ask for immediate help. The team was out front when we arrived and we got her onto a gurnee. I wiped out one of her eye boogers and told her I'd be right there to take care of her. Nessie sadly didn't make it to surgery. Her heart gave out before we could help her. But I know she got the best way to leave this earth as she was barely in pain and she wouldn't have liked the cancer treatment we were planning for her. The team did a really good job helping me through the hardest thing I've ever been through. My one regret is I wish I had woken earlier that day and tried to get her help faster. But sometimes things don't go the way we want. I hope if you're in need of urgent care, you can get your pup here swiftly and allow the team to do their very best. It's a hard job these Vets and the team have, taking care of our sweet angels. I've put off on writing this review as even though it's been three months, still feels very fresh to not have my sweetheart by my side. Thank you team for all your help. She was the very best girl.

Amazing staff, excellent community, great care for my little guy during an emergency and following,…read morecouldn't ask for better. Worked with me on cost so we could keep our sweet cat. Dr Tom, Dr Doe, Dr Yandle, the critical care docs and the wonderful front desk receptionist from the night we came into the ER All deserve kudos. Truthfully the whole ICU/PCU team was extraordinary. Truly appreciated the kindness, empathy and knowledge of the staff.

We have used VRCC for 30 years. They saved the life of one of our dogs 20 years ago when her…read morestomach twisted. Recently we have seen Dr. Groth for our dog with suspected Cushing's disease and other issues. Dr. Groth is outstanding. We have gone to other emergency vet clinics and they don't compare to VRCC.

Bad advice, uncaring staff, recommended treatments that ultimately led to more complications that…read moredirectly led to the death of my cat which otherwise was showing improvement. The only thing they care about is your money. I have never had a worse experience with veterinary staff. If you value the lives of your animals, take them elsewhere.

My puppy was diagnosed with parvo virus and they saved her life. Dr. Manning and Kaige amazingly…read moresupportive and informative.

WOULD NOT RECOMMEND AT ALL. My first time here, I saw emilee manning (pink hair) with my 13 year…read moreold cat, who seemed to be having trouble breathing. It was busy and I told a Vet (who looked like he was getting ready to leave) that my cat was having trouble breathing. He took a peek inside the carrier, in the waiting room, and said that "he should be fine". When taken to an exam room, the tech did not take a history or triage, and there we proceeded to sit, for almost 4 extremely noisy, hours. 4 hours of staff yelling to each other in the halls, doors slamming, garbage pails being dragged., etc. When manning finally came in, she came in with an attitude, and when I expressed my frustration with the extremely long wait and the noise level for an emergency hospital, she immediately lied to me, saying my cat had already been seen by both a vet. tech and examined in an exam room by the other vet. I told her that was completely untrue, and, if so, I'd like to see the other vet's notes. We went back and forth and I asked her to please, examine my cat, and instead of just moving forward like a professional would and should, she continued being very argumentative. After asking her repeatedly to please, please, just examine my cat, she said "I will if you're nice to me". When I told her I was going to start recording, she put both of us out, a disabled senior who cannot drive, and a sick, old man cat. Put us out, after a 4 hour wait, at almost midnight, with an outside temperature of 20 degrees, and the nearest vet almost an hour away. There are only certain scenarios where a vet. can refuse to treat a sick animal, and none of those scenarios were present. None. When I asked about a refund of the deposit I had given, the receptionist was very rude to me for no reason, as I had absolutely no prior contact with her. As I was standing at the desk waiting for my refund, she told me nastily to "move back", because she "felt threatened by me", even though she out-weighed me by 30 pounds, there was at least 3 feet between us, and other people and employees were just steps away. I am not a violent felon. When I asked for her name, she refused to tell me. As I waited over 1/2 hour for my Uber, while charging my dead phone, the police never showed up, even though if someone were being threatened, surely the police would have been called. I took my cat to VEG in Boulder, where they saw him right away. The next day, while taking an Uber to my regular vet, I told the driver about what happened and he said that he, too, had recently brought his large dog in with a cut to his paw, and he also saw manning. He said his dog bled all over the exam room and into the hallway, as he waited hours to be seen, and that the floor had to be mopped clean of the blood several times. I used to manage a veterinary clinic and I have never seen such poor, inexcusable behavior by alleged professionals nor such a cruel disregard for a sick animal. They should be shut down and manning should be washing dishes somewhere.

Our big pup Jax had a growth that was bleeding and our regular vet could not see him until Monday…read more So, for a piece of mind we took him into AUC North East yesterday. They were kind and very up font with cost associated with possible services. They were very thorough and compassionate. Jax will need surgery but our normal Vet can do this and there is no immediate danger or rush. Thank you for your time and help!!

Veterinary care is expensive, and I fully expect to pay for quality medicine. What I do not expect…read moreis to spend thousands of dollars while the underlying issue goes unidentified. I hope our experience encourages other pet owners to seek care elsewhere, ask questions, seek second opinions, and make sure previous imaging is carefully reviewed before agreeing to extensive treatment. In 2024, our dog developed aspiration pneumonia when she was just one year old. She recovered and went on to live a normal, healthy life for nearly two years. In February 2026, she developed the exact same symptoms. We brought her to Animal Urgent Care Northeast and specifically asked the doctors to obtain and compare her previous medical records because we believed this was the same issue she had experienced before. We were told the records had been reviewed. Over the course of her care at AUC North East, she underwent multiple diagnostic tests, received IV fluids, oxygen therapy, medications, and treatments. Yet, they never identified the foreign body. Despite more than $6,000 in charges, we were repeatedly told they could not determine why she was not responding to treatment. Afterward, we paid another veterinarian to independently review the medical records. Within that review, they identified a foreign body that had been visible on every image since 2024, which means that the foreign body had remained present on every set of radiographs taken since then. Image included in review, foreign body by curser. When I contacted Animal Urgent Care Northeast to discuss these findings, I was told that treating pneumonia was appropriate and that they could not prove the foreign body was responsible for her failure to improve. That is true--they cannot definitively prove that connection without removing the foreign body. What is also true is that we had already spent so much on hospitalization and treatment that never identified the underlying issue, we could no longer afford the procedure that may have given her a chance. The clinic ultimately refunded less than 10% of our bill. Tragically, that refund will be used to euthanize our three-year-old dog because surgery was no longer financially possible. I understand that veterinary medicine is complex and that no doctor has every answer. My disappointment is not that they couldn't guarantee a diagnosis. It is that despite our repeated concerns, our dog's previous history, and thousands of dollars in diagnostics and treatment, the underlying issue was never identified when it was clearly on the x-ray and explained all her symptoms. When another veterinarian found it by reviewing her records, there was very little accountability. I cannot recommend this clinic. If your pet has a complicated or recurring medical condition, I strongly encourage you to seek a different provider.

This is an elite pet store, they will assess your pet and make great recommendations. Our senior…read morepup is have some stiffness and they recommended some CBD chews that have really helped her out. We bought a little tube to see how she would do. The trial went well and we went back again. It's a little pricey but worth it for the expertise and friendly and quick service.

This place is really convenient to the king Soopers we use. The manager Ashley was gracious enough…read moreto host cookie booths and let us borrow chairs because I left mine in the bed of my truck and it snowed. The store is clean. The staff is really friendly. They were hosting a Vday picture event so I brought one of my dogs back. It's not a huge selection like the larger chains but my understanding is it's a locally owned franchise. They carry the food we feed our dogs plus the raw topper we use. There is a rewards program. They also offered to close the dog wash area temporarily so I can bathe one of my dogs who is dog reactive. We will definitely be making more trips here