10/10. We had a medical emergency for our chicken, Muffin, and even though this vet clinic doesn't…read morespecialize in exotic animals, they went absolutely above and beyond to provide loving care to our chick. Doctor Park and Doctor Nikki H were the two with us most of the time and they would make sure we had a nice comfortable room, snacks, coffee and even coloring books and pencils for my toddler. They certainly could've done their job and we'd have been satisfied, however their passion for care of (any) animal clearly showed in how much effort they put in to our visit. You'd have thought we were their only patient in the office! And when you have to take your pet to an ER you're already on edge and stressed and they did everything in their power to help ease ours. I highly highly recommend and if we ever do need emergency care, this is the place we will be - and I recommend the same for everyone else. Thanks so much!

Dr. Claire exceeded expectations!! She was so sweet and smart and educated me on my cat Kiki's…read moreasthma. She answered any questions I had and gave me some print outs and very valuable information. Most pleasant visit I've had with my Kiki at the ER! She made me feel a lot better about Kiki's condition and calmed my nerves about her behaviors. I went home feeling calm and at peace knowing my girl is gonna be just fine.

It's been 2 years since my dog has passed and I still recommend this location to my friends with…read morepups, they showed me so much sympathy and kindness during the hardest event of my life, couldn't recommend them enough

These people at Edgewater Veterinary Emergency Group are amazing, kind, loving, caring, the list…read moregoes on and on! Both times I took my Toby Bear in for emergency services I received the utmost care. They are so personable and loving, they allow you to watch what they are doing and let you know exactly what is going on through the process. The first time we went my Toby had been injured on his paw and it was broken; they set it and gave me instructions on how to take care of him and to contact my vet for follow up. The next and last time I took him in the middle of the night they found a mass in his lower spine, and we had to euthanize him so he wouldn't suffer. Toby was an amazing soul; I got him when he was 7 and I loved the years I spent with him and will never forget the love and care I received from them. Thank you VEG Group, I will never forget you!

The team here is so nice! My 5 year old Samoyed has had stomach issues her whole life and needs to…read moreeat every few hours to avoid acid build up. Recently, she threw up blood on our evening walk and I called the clinic panicked. They gave us a thorough review of all our options without pressuring us for a full exam.. which is quite expensive.. The vet and techs gave her an injection to suppress vomiting as well as a medication to coat her stomach. She's also quite a picky eater so the team there gave us a few cans of plain food. It's been a few days now and she is back to 100%, normal poops and appetite. No throw ups. I'm so grateful for their guidance and availability. I think the quick response to suppress the vomiting and coat her stomach really helped her heal and prevent any further issues. Thank you to the staff and team! my pup really appreciates it

It's been 1 year since your incompetent vets killed my poor pup. I hope no one has to depend on…read moreyour vets for anything more than small cuts on and scrapes because they have the skills, know-how, and reactions of toddlers at their first day of pre-school.

Truthfully, my husband and I are so impressed with this team. Our senior cat, Hootie, recieved the…read morebest care last night from this team. They were so collaborative, kind, professional, and very intelligent. There were smiles all around and such a positive environment, despite all the hard conversations going around, it was so uplifting and amazing to see. Huge shout out to one of the best vets I have ever met/ watched work - Dr. Beth Sotiropoulos. She is a master at a craft and has fun while doing it. She is incredibly patient, knowledgable, and supportive. Im crying just thinking about how kind she was despite all the hard news we got for our cat. Thank you Dr. Sotiropoulos- Our Hootie will live a while longer thanks to you. They gave our baby as much comfort and love as they could, these people truly care about the animals and you can see they are always doing the right thing.

My cat is alive today -- 14 weeks after this ER doctor told me he wouldn't make it through the…read morenight. I was given two options: spend thousands on immediate procedures or euthanize him. Instead, I trusted my instincts and took him to my regular vet. With proper care and Lasix, my boy is alive and thriving. I'll never forget when the ER doctor looked me in the eye and said, "As his doctor, it's my job to advocate for him." No -- I'm his mom. I raised him from a kitten. If anyone is going to advocate for him, it's me. And thank God I did. When I left my first review, the Medical Director responded saying he couldn't find me in their system. I find that hard to believe since I once paid over $5,000 at this same facility for another pet's hospitalization. There are good, kind people who work here -- I've met them. But readers should know this facility isn't an independent practice. Veterinary Emergency Group (VEG) is backed by large investment firms, including private-equity and hedge-fund-style investors. That kind of backing often prioritizes profit over pets, which shows in the way care decisions are presented. Please, don't let anyone pressure you into a rushed decision, especially euthanasia. They don't always know best. You do. Sometimes choosing life really is the best choice.

I had a late night emergency. I called around 1AM and Savannah quickly picked up the phone. Got…read morehere around 2AM. They attending me quickly and were so nice to my baby, Orion. Dr Smith didn't take long with attending us. Very super straight to the point, didn't waste time. Orion really enjoyed Dr Smith and Savannahs company. I'm so glad they were able to attend him quick. It really helped solve a lot of my anxiety we went home with some meds.

We are so grateful to have found Animal Urgent Care Arvada! My 11 year old Golden Retriever had his…read morefirst ever seizure a day after a surgery by our normal vet, it seemed likely to be a reaction to the several drugs in his system.....we rushed the dog on a Friday night, to the team at Animal Urgent Care Arvada, they immediately understood that they had to give him an i.v. of anti-seizure medicine right away to stop the seizures from happening! I am so grateful! They kept our dog overnight and under observation for 2 nights and he was much improved! We brought him home the next day to see how he would do... once his regular vet saw him again, she allowed us to reduce some of the heavy meds & keep one important anti-seizure going forward..our 'Buddy' is back to himself this week after 10 full days of worry! We absolutely recommend this team of professional vets and techs!

Two weeks ago my beautiful fur baby named Fawn crossed the rainbow bridge at Wheat Ridge Animal…read moreHospital. it was an extremely emotionally painful experience for me, but the staff were incredibly wonderful. They were kind, patient and so compassionate. The private rooms for the euthanasia were comfortable and quiet. It was comforting to know that she was in good hands and had a quiet, peaceful space to pass while I was with her. Thank you so much to the staff for all that you do

We came to Wheat Ridge ER when our dog hadn't eaten for 3-4 days. We didn't know what was wrong…read more They ended up keeping her overnight so they can do an ultrasound. Based on her bloodwork, her liver enzymes were heavily elevated. We had her there for about 2 days then got her because we were waiting on lab results and we knew we wanted her at home after a few days. Although it was a pricey visit. She was well taken care of. We still don't know why she didn't want to eat or anything not by the fault of the hospital or anything. Our dog is just a mystery. We had a follow up and liver enzymes had decreased which was a good sign. Our dog is still with us but not sure for how much longer since she is a senior dog who still refuses to eat her kidney food. But we are doing what we can but we are happy with the way our dog was treated here. Everyone was very nice and attentive and answered all of our questions.

VRCC is fantastic, specifically the Oncology department. Our 9yr old cattle dog mix, Astro, was…read morediagnosed with a mast cell tumor in a rather precarious spot on his body. Dr Pyuen and Katie were absolutely awesome work coming up with a care plan for our buddy. Everything you'd hope a vet team to be, they were it. Up front and honest with care options, cost, and what to expect during Astro's journey. Happy to say that his mast cell tumor has disappeared and he's back to his normal goofball self. A very big thank you to Alex and Katie for their exceptional professionalism and compassion! You both made the experience about as painless and stressless as they could. Cheers to you both!

Last year our 14 year old cat was diagnosed with a nasal tumor. Dr. Vernon and all of the Oncology…read morestaff were kind and caring throughout the process and thorough in explaining the prognosis and options. They got him in for a CT scan quickly, gave us options to keep him comfortable with the breathing issues he was having, and he was scheduled to start radiation within a week. After completing SRT Radiation with Dr. Vernon our cat was in partial remission and breathing much better, and thankfully we had another happy 10 months with him. Dr. Vernon did everything he could to help and was always available when we had questions or concerns. We knew that everyone there really cared about our kitty and how he was doing. When it was unfortunately time to say goodbye to our sweet boy they sent a very thoughtful condolence card that meant a lot to us. The Emergency department was also wonderful when we had to bring our cat in when he wasn't feeling well - there were several emergency visits needed throughout the year, and every vet we met was attentive and knowledgeable. I wouldn't hesitate to recommend them to anyone needing Oncology or Emergency services for their pet.

I came here looking for emergency care for my four-year-old dog, Tynkerbell who had some rough GI…read moresymptoms. She is generally an extremely anxious dog. Our nurse was Courtney and she was AMAZING!! Tynkerbell licked her and let her pet her, which she never does. Courtney's kind demeanor and very obvious compassion allowed my anxious, traumatized dog to trust her which means so much to me. Courtney also explained the whole process to me; she understood our situation and took the time and patience with Tynkerbell that she needs. Her friendliness and calmness made me feel assured that my dog was in great hands under their care- which is not something I feel often!! We were treated by Dr. Brandon Reynolds who was also very friendly and informative! He explained everything in great detail, and I felt confident that he would be able to find the right course of treatment for Tynkerbell. I would highly recommend him. Overall, I would recommend this clinic to anybody looking for quality emergency care. The staff was beyond helpful, caring and just wonderful. The clinic was very clean and tidy. There was no wait time, we were put in a room immediately! They made my dog feel comfortable, which is something she rarely feels around strangers and new places. Huge shout-out to Courtney! :) A big thank you also to Dr. Reynolds and the rest of the support staff for being mindful of my dog's special needs and putting me at ease!

** see my previous review, this is in response to the business owners lie. When I returned with…read moreLupo at around noon on march 27th I immediately asked for him to be put on oxygen (he was satting at 91% at that time) I was told they didn't want to put him on oxygen because it would "make him dependent". SIX HOURS LATER he was finally put on oxygen. Stop your lying and own up to your "treatment" before the rage I'm feeling turns into enough energy to file a lawsuit. If anyone wants more information, pictures, videos of this whole experience please feel free to reach out to me.

The first tech that checked me in was very friendly but her shift was ending and other staff took…read moreover. The doctor was nice and explored what my cat would need at their facility as we had to transfer from the other Animal Urgent Care in Park Hill due to him needing hospitalization. The vet tech that came into to give the estimate was very rude and condescending. I was trying to figure out if my cat needed everything during the hospital stay because it's so expensive and I can go get some of the care at an extensively lower cost or free at the shelter I work at. She was so rude and was speaking to me like I was dumb when I asked about what each item was for and if it was needed; she was pretty much like well it wouldn't be on here if he didn't need it. They also made it seem like it would be "cheaper" and it was just as expensive as the original estimate. I had to walk away because I was so upset when I let her know her she was being condescending as she disregarded my feelings and said she wasn't using and sort of "tone". She also had made the comment "well does that mean there is going to be an issue paying the deposit". It's just so rude that I'm just trying to see if everything is needed and insinuating that I have a problem with paying. My boyfriend took over the rest and when he tried to look at her name tag she had taken it off. I get it's 2am but it's so disheartening to be treated that way, if you don't like your job or know how to be kind maybe don't work there. Totally opposite service and care that I received at the Park Hill location. I would not recommend this location due to its treatment from that staff, it felt very cruel. I will finish my care there because it was 2am and I didn't want to worry about driving around with my cat having just gotten an enema and needing more, but I will not be going back there after this visit. Update from 9/28 Walking in the next morning was a completely different experience. The front desk woman was so kind (I think her name started with a "S" or "C") and helped bring my spirits up from the previous experience. The discharge tech (different staff) was so kind, caring, and supportive. I could tell she genuinely cared about my kitty and expressed how happy she was to be able to meet and take care of him. She took her time to answer our questions and get us discharged. She and the desk supported me redeeming my view of this office. I appreciate the turn around and care and hope this the general experience for most.

We brought our 15-year-old diabetic dog in because she didn't seem right. The staff and vet were…read moreamazing. They explained everything with great compassion, allowing us to make an informed decision about our dog's care. Unfortunately, her time is very near. Every person we talked to at Animal Urgent Care (AUC) was kind and caring. Losing a pet is a pain like no other. They are a part of your life and family. We know they can't be with us forever, but when their time does come, it's a blessing to be surrounded by people like those at AUC. This is actually the second pet we've taken in. Our kitty Popcorn was put down there last year. Now that the day is approaching with our Lexi, I can't imagine taking her anywhere else for her final moments. Not only are the doctors, techs, and desk staff awesome, but the services are also very reasonably priced, considering they offer emergency surgery, blood work, and ultrasounds. We highly recommend Animal Urgent Care North and feel blessed to have them in the community. One more thing: they get busy! They do a great job managing the many dogs and cats coming in. If you find yourself waiting for what feels like an unbearable amount of time, remember that someone else may be there with a pet in critical condition, and the staff is working hard to save its life. Be grateful your pet isn't as high on the priority list.

This place is really convenient to the king Soopers we use. The manager Ashley was gracious enough…read moreto host cookie booths and let us borrow chairs because I left mine in the bed of my truck and it snowed. The store is clean. The staff is really friendly. They were hosting a Vday picture event so I brought one of my dogs back. It's not a huge selection like the larger chains but my understanding is it's a locally owned franchise. They carry the food we feed our dogs plus the raw topper we use. There is a rewards program. They also offered to close the dog wash area temporarily so I can bathe one of my dogs who is dog reactive. We will definitely be making more trips here

Took my dog Larry in for a spa day and I am So pleased with…read morethe results! He loved all the ladies there and I think he won their hearts! The service was amazing would definitely recommend!