They were 45 MINUTES late starting my appointment. No apology, no offer of anything, not even…read morewater. Just that an earlier client was late. I told them I had plans later, so they cut our appointment time short. Not the client who was late. I waited 20 minutes in the front and 25 laying on the table. Avoid this place, very poor customer service. ETA - My daughter stayed and had a 45 minute service (instead of the 75 minute one we booked). She left with wet tangled hair. And because it ran so late we sat in traffic. They did give us $12 off the price on the way out.

Best massage I've ever had ! My husband and I had a couples massage and it was so good ! Very…read moreaffordable and clean place .

I received a gift from a friend for the 100 min scalp detox and it was amazing…read more Once you are greeted, a staff member will bring you to a camera to analyze your scalp and explain to you what they are seeing. They will then escort you to your treat ment room where you will change into a wrap and then lay down on to a massage bed- they do give you the option of turning off the bed. Jenny worked with me and she was amazing! She started off with a massage, then applied scalp serums, performed a mini facial, shoulder massage, deep cleansed my scalp, applied a treatment mask with steam treatment and then at the end she dried my hair. The staff is very friendly and attentive and I'm looking forward to my next visit! Thanks again!

Fantastic place! Clean, welcoming, reasonably priced and the head massage was outstanding. I…read morehighly recommend it!!!

Very good massages. Fixed my sore muscles and body beyond expectations. I will return for another…read moresoon

A great place to get a real massage. It was nice place cheap and clean. I didn't receive any hot…read morestone but it was a great nice oil massage. The ladies hands are really strong and she even cracked my back it was great.

I've been to healthcare massage many times over the years. I previously worked with Karen, now I'm…read morewith May. They are both wonderful. The prices have always been very reasonable and the quality of the massages are very good. They are always accommodating with your schedule. There can be a language barrier, which has never bothered me. It's not a fancy place but I've been to fancy salons that are triple the price and they don't compare to how good Karen and May are. Highly recommended especially for deep tissue massage

Nice staff with good massaage! Recommended! Good location and Good environment. Will be backread more

Got a spray tan and I'm paler leaving then I was walking in. I spent money on that and they didn't…read morewant to waste their product on their client?

I went to Glow twice last year for facials . Both times was a glorified face wash . My wife made me…read moreanother appointment today -( my son is getting married Saturday ). my appointment was at 11am . I arrived at 10.50am and I finally left at 11.35. The person at the counter was extremely rude when I explained that I had a haircut appointment at 1pm and I just didn't have time to wait any longer ! I didn't miss much -( from my two previous visits) You get what you paid for! Don't bother .

Clean and professional. Hydro facial was amazing and reasonable pricea. So relaxing. Highly…read morerecommend.

Everything was AMAZING. A wonderful additional to Braintree. Been here 3x now - gotten the 2hr…read moremassage and also the 90 min massage/facial/scalp treatment combo... so so so relaxing. Such a unique spa experience with the kindest staff. Joy gave me my treatment today and it was incredible. I wish them all the success and I'll absolutely be back very soon (for the 4th time)!

I went to Jana for post surgery lymphatic drainage massage. The difference from my first visit to…read moremy 6th visit is unbelievable. Jana is fantastic at what she does and Brazilians know a lot about this. The place itself is very cute and cozy. Looking forward to go back to try other services!

Awful awful awful, do not go here! I never usually complain…read moreor leave bad reviews, especially for small businesses but I dont want others to experience this. The esthetician used st. ives apricot scrub on my skin. A $120 facial and you're using bottom of the barrel, discount, irritating products. There are so many blogs showing you should not use this. I was so mad when I got up and saw that being used. The lights were flicked on/off the whole time. Pop music played instead of spa music. The table was very small/narrow and uncomfortable. There was no facial massage of any kind, more so cleanse, then put under a series of machines. Just sitting there under it. Cheap paper face mask left on. Then comes to extractions: she over picked my face and now I have a scab that will scar. The facial itself was not relaxing or any attention to detail. Just face washed with st.ives, too many extractions, then a drying light therapy (even though I said my skin is sensitive and dry). Then at the end, the employee didn't know how to use the square machine so I had to venmo. I asked for a refund and was told I could come in for another appointment for free. I do not want to come in, I was uncomfortable and the products used were cheap and damaging. I was trying to be very civil and polite when asking for a refund but I am being dismissed so I warned I would write a negative public review. I have not had any other services here, only the Raina facial. I understand people make mistakes but the cheap products and lack of care has driven me here. Hope this helps.

I expected to be writing a review based on services but nope. Instead, the lack of service I…read morereceived was very disappointing. I made an initial appointment by phone for about a week out. The representative understood what I was interested in (facial) and booked me. When I arrived the next week (15 minutes early) the receptionist told me "You don't have an appointment." I was completely taken aback, as I had made the appointment with a live person, had a little conversation at the time, and even confirmed the building they're located in. The receptionist did ask if I wanted to book an appointment at a later date, but I didn't, as I didn't have a warm, fuzzy feeling about *this* mistake. As the receptionist was very clear by her manner that this was *my* mistake, not their's, I declined a future appointment. Since there was nothing I could do, I left. I did return a minute later to doublecheck if the time was scheduled on a future day, just to be sure I didn't hold up someone's schedule, but nope, no appointment for me. Which was especially weird when the receptionist said, "I see you in our system, but no appointments are scheduled." Really? And how would I randomly get into your system, if I didn't schedule an appointment? Somewhat disappointing, but I figure everything happens for a reason! Caveat emptor.

Bella Derma Aestetics is by far the best skincare around. Everything from their awesome…read morehydrafacials to Botox and fillers to the many other treatments they offer with amazing skin care products. The staff are all so knowledgeable and it is a total treat to get to go here. My son is also addicted!!! Check them out. You can't go wrong