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Spirit HALLOWEEN

2.4 (7 reviews)
Open 10:00 am - 10:00 pm

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7 months ago

I walked in and literally walked out it was so crowded I know it was in October but I think you would need to be there a month in advance

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8 months ago

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2 years ago

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7 months ago

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2 years ago

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2 years ago

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3 years ago

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Spirit Halloween - Excosist

Spirit Halloween

2.8(9 reviews)
1.7 mi

HORRIBLE CUSTOMER SERVICE!!! This review is mainly for the…read morestore located at 9018 Firestone blvd in Downey. However, it ties in to this store. My kid purchased an astronaut costume here, including the helmet. The box the helmet was in was defective and we realized when we got home the helmet had a scratch. Today we went to 9018 to exchange the costume for a different color and size. HUGE MISTAKE!!!! The girl at the front counter didn't know how to do exchanges so we had to wait around 20 minutes for someone who did. When he finally got there he said we could not exchange the helmet because the box was damaged. I explained to him we had bought it already damaged from the other store and he refused the exchange Clearly Spirit of Halloween does not adhere to not taking damaged items back too strictly, if not they wouldn't have sold us the damaged one to begin with. Never again will I shop here, I hope you train your people better and offer some customer service classes. They made me late for an appointment, tomorrow is the last day to exchange and I will be at work so I can't exchange it anymore. Horrible!!!!

I went in to pick up an order and the line was wrapped around the store. I had to wait in that…read moreline. Until a young lady came, took down my information, and told me to wait over by the registers. I waited. ONLY FOR an OLDER lady gave me a very hard time. I had my phone out and ready with the barcode ready to scan and she tells me that she needs to see my ID. I was carrying my baby back and forth only for her to NOT NEED MY ID, she handed my baby's costume, and then to tells me "next time go to customer service" very rudely . BUT that was customer service. I was THE ONLY Black African American in the store and she gave me very poor service and a very hard time while carrying a baby. AFTER I SPENT MY HARD EARNED MONEY.. I will NEVER RECOMMEND this store to any of my family nor friends. Life Is already hard!

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Spirit HALLOWEEN - costumes - Updated May 2026

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